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Added 28 mins ago
Supply Chain, Business Intelligence Developer
Loblaw Companies Limited
Brampton, ON
Full-time
Support business users with systems and process related inquiries to help troubleshoot potential system errors or process gaps and to train users on forecasting standard methodologies
Added 28 mins ago
Overnight Freight Flow Associate
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Full-time
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Added 58 mins ago
2627-104 (b) - Student Services Counsellor, Personal and Career (PS5) - Pictou Campus
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Full-time
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Added 58 mins ago
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Added 58 mins ago
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Added 58 mins ago
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Added 59 mins ago
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Added 1 hour ago
Supply Chain Planning Solutions - Functional Consultant
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Senior Project Manager Consultant
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Added 2 hours ago
Senior Project Manager - Interim Capacity
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Added 2 hours ago
(sr) Field Service Technician (St.John's, NL)
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…the U.S. and Canada, ultimately providing more resources to support areas such as sales administration, logistics and supply chain, marketing, product planning, finance, IT, HR and…
Added 2 hours ago
Applications Engineering Intern
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This position will expose the student to activities associated with the development and support of signal integrity devices to support the high-speed data communications and video broadcast…
Added 2 hours ago
Applications Engineering Intern
Semtech
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This position will expose the student to activities associated with the development and support of signal integrity devices to support the high-speed data communications and video broadcast…
Added 3 hours ago
Supply Chain Associate, Co-op/New Grad
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…the Supply Chain department with overseeing systems, process support, report creation, based on business requirements. This position will provide operational and administrative support to…

Fastfrate Group

Intermodal Coordinator-Fastfrate Group (Port Coquitlam)

Port Coquitlam, BC, Canada

Pay: Salary Range: $50,000 to $70,000
Workplace: On-site
Posting language: English
Posted: Sep 23, 2026

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Original job description

Fastfrate is an equal opportunity employer committed to creating a diverse, inclusive, and accessible workplace. We welcome applications from women, visible minorities, Indigenous peoples, persons with disabilities, and all qualified individuals.

If you require an accommodation at any stage of the recruitment process, please contact us at accessibility@challenger.com and we will work with you to meet your needs.

Fastfrate Company Profile:

Fastfrate Group is one of North America’s largest privately owned transportation and logistics providers. Built on innovation, speed, and reliability, our national network connects major North American markets through seamless rail and road solutions, giving customers the strength of a full-service logistics partner.

From TL and LTL to drayage, warehousing, fulfillment, and final mile delivery, the Fastfrate Group provides true port-to-door solutions. Our integrated service model delivers seamless, end-to-end transportation and logistics support designed to move business forward.

Being part of the Fastfrate Group offers meaningful career opportunities, professional growth, and the ability to contribute to a company that plays a vital role in keeping Canada moving.

Why you’ll love working here:

A workplace where you can learn, grow, and build your career
A culture that encourages new ideas and continuous improvement
Supportive leaders who provide guidance while giving you autonomy
A team-focused environment
A competitive total-rewards package, including group benefits and a company-sponsored retirement savings plan
Support for professional memberships, training, and certifications

The Opportunity:

This is your chance to join a team where your work truly makes an impact. In this role, you will contribute directly to the success of our customers, our operations, and the Fastfrate Group as a whole. You’ll work in a supportive environment that values collaboration, problem-solving, and continuous learning.

Role Summary:
As an Intermodal Logistics Coordinator you will be overseeing and facilitating the supply chain operations of our company, you will be the one to coordinate personnel and process to achieve the effective distribution of goods. The goal is to ensure the smooth operations of a variety of channels aiming for maximum efficiency. This is a collaborative team environment, and we are all responsible for the overall customer and carrier experience and have responsibility for all duties listed below.

Hours of Work:
8.5 hours a day Monday to Friday with 30 minute unpaid lunch break.
Hours can be flexible depending on employee or company’s need: Monday to Friday, 8.5 hours a day between 8:00am–6:30pm (meaning shift cannot start earlier than 8AM or finish later than 6:30PM but will not be more than 8.5 hours).

Work Arrangement:
On-site

Position Type:
Non-Union

Employment Status:
Permanent

Compensation:
Salary Range: $50,000 to $70,000

Work Location & Environment:

The successful candidate can be based out of either location listed below:

Port Coquitlam office located at 1375 Kingsway Avenue, BC

Key Accountabilities:

In this role, you will:

Coordinate daily logistics operations for assigned customer accounts, ensuring smooth execution of load booking, customer service, track-and-trace, and order closure (excluding quoting and billing/spot shipments).
Support a high level of customer satisfaction by responding promptly to customer requests and proactively communicating shipment status, ETAs, and service updates.
Work closely with drivers, dispatch, carriers, and internal teams to ensure timely pickups and deliveries and to resolve operational issues efficiently.
Monitor shipment performance and take ownership of resolving delivery delays, security issues, or service exceptions through proactive follow-up.
Assist in margin improvement efforts by identifying cost-saving opportunities, minimizing accessorial charges, and supporting operational efficiency initiatives.
Track customer volume expectations and escalate variances or concerns to management with supporting insights.
Ensure all required audit documentation is accurate, complete, and uploaded into the Transportation Management System (TMS) prior to dispatch.
Communicate accurate ETAs to customers and receivers to support delivery appointment scheduling and prevent storage or detention costs.
Build and maintain positive working relationships with carriers and customers to support ongoing service reliability and business growth.
Demonstrate flexibility and accountability by providing after-hours support, as needed, to ensure uninterrupted logistics operations.

Qualifications

We’re looking for someone who brings:

Education & Experience:

Experience with Intermodal shipping
Experience in cross-border shipping, full-truckload as well as less-than-truckload
Experience in third-party logistics or brokerage role

Skills & Attributes:

Ability to make quick decisions.
Strong attention to details.
Ability to manage time effectively and multi-task.
Effective teamwork skills.
Ability to effectively handle multiple conflicting priorities.
Strong communication, customer service and computer skills.
Ability to build rapport with both carriers and customers.

How To Apply:

If you’re interested in joining our team, please submit your application through our online career portal. We appreciate all applicants; however, only those selected for an interview will be contacted.

Disclaimer: We use some technology-based tools, which may include artificial intelligence (AI), to support application screening; however, all hiring decisions include human review.

Apply About employer

More about this job

Responsibilities

Coordinate logistics operations for assigned customer accounts, including load booking, shipment tracking, customer updates, and order closure, while working with drivers, dispatch, carriers, and internal teams. Monitor shipment performance, resolve service issues, manage documentation and ETAs, and support customer satisfaction, cost control, and operational efficiency.

Requirements

Candidates should have experience in intermodal and cross-border shipping, full-truckload and less-than-truckload transportation, and third-party logistics or brokerage. They should demonstrate sound decision-making, attention to detail, time management, multitasking, teamwork, prioritization, communication, customer service, computer skills, and the ability to build rapport with carriers and customers.

Skills

Intermodal Shipping
Cross-Border Shipping
Full-Truckload Shipping
Less-Than-Truckload Shipping
Third-Party Logistics
Brokerage
Decision-Making
Attention to Detail
Time Management
Multitasking
Teamwork
Prioritization
Communication
Customer Service
Computer Skills
Relationship Building

Benefits

Group Benefits
Professional Membership Support
Training Support
Certification Support

Visa sponsorship

Not detected in the job text

Keywords

Intermodal Logistics
Supply Chain Operations
Load Booking
Customer Service
Track And Trace
Order Closure
TMS
Shipment Performance
Delivery ETAs
Delivery Appointments
Carrier Coordination
Dispatch
Cross-Border Shipping
Full-Truckload
Less-Than-Truckload
Third-Party Logistics
Brokerage
Drayage
Accessorial Charges
Audit Documentation
Margin Improvement
Cost Control
Customer Satisfaction
Operational Efficiency

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