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Added 5 mins ago
AC
Senior Financial Analyst
Aston Carter
Calgary, AB
- $40 to $45 CAD / hour
- Contract
Financial Analyst, Service Operations (Contract)
Added 5 mins ago
OT
Sr. Systems Analyst
Open Text Corporation
Mississauga, ON · Waterloo, ON
- Other
We are looking for a Senior Systems Analyst to support a range of OpenText products used across the enterprise. This role combines technical expertise, analytical and strategic thinking,…
Added 1 hour ago
AC
Junior Financial Analyst
Aston Carter
North Vancouver, BC
- $22 to $26 CAD / hour
- Contract
Aston Carter's large client in Vancouver is seeking a Junior Financial Analyst to join their team!
Added 1 hour ago
M
Supply Chain Analyst
Masco
ON · Saint Thomas, Ontario
- Full-time
Bachelor's Degree in Supply Chain Management, Business, Engineering, Operations Management, Analytics, Economics, or a related field.
Added 1 hour ago
T
Business Intelligence Analyst
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Montreal, QC
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Added 1 hour ago
M
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Added 2 hours ago
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AML Product Owner
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- $55 CAD / hour
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Added 2 hours ago
SI
Business Analyst
Spait Infotech
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Added 2 hours ago
KS
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SI
Analyst - Principal Investments
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Toronto, ON
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Added 2 hours ago
S
Technical Operations Analyst
SASCU
Salmon Arm, BC
- Full-time
The Technical Operations Analyst ensures the effective day-to-day delivery of technology services by coordinating operational activities of the Managed Services Providers. The role monitors…
Added 2 hours ago
K
Project Engineer/Analyst
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Perform duties in a safe manner in compliance with Kinectrics policy, procedures and standards including the Kinectrics Code of Business Conduct.
Added 2 hours ago
JG
Business Systems Analyst
J&M Group
Toronto, ON
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We are seeking an experienced Business Systems Analyst with expertise in the Financial Services and Insurance industry, specifically supporting Annuity products and retirement solutions.
Added 2 hours ago
M
Analyst, Claims Administration
Morguard
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- Full-time
The Analyst, Claims Administration is accountable to the Manager, Claims Administration for timely and accurate administration, analysis and reporting of insurance claims to ensure that…
Added 2 hours ago
A
Quality Assurance (QA) Analyst
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Burnaby, BC
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…for Power BI reports, dashboards, data models, and related analytics products that support business operations, regulatory compliance, resource planning, and performance management. The…
Added 2 hours ago
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Business Analyst
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Regina, SK
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On behalf of our client Affinity is seeking three Business Analysts who will support planned delivery and operational work, including enhanced production support for custom-built Auto Fund…
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Financial Analyst, FP&A
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…will act as the bridge between Financial Reporting and Data Analytics, working closely with Finance colleagues, traders, and business leaders to explain what is driving results. You will…
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Data Analyst
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Aurora, ON
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RP
Senior Accounting Analyst, SAP
RECRUITMENT PARTNERS INC.
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Provide expert guidance and troubleshooting support to business users, translating technical SAP concepts into practical, business-oriented solutions
Added 3 hours ago
AC
Analyste D'affaires Principal - Finance
Aston Carter
Montreal, QC
- $95 to $115 CAD / hour
- Contract
The Senior Business Analyst will lead finance-focused business analysis initiatives within the Finance Transformation & Systems function. This role involves translating complex financial…
Added 3 hours ago
AC
Senior Actuarial Analyst, Large Accounts Pricing
Aviva Canada
Toronto, ON
- Full-time
…supporting the financial goals of the commercial insurance…
Added 3 hours ago
AC
Senior Actuarial Analyst, Large Accounts Pricing
Aviva Canada
Markham, ON
- Full-time
…supporting the financial goals of the commercial insurance…
Added 3 hours ago
I
Technology Analyst - GenAI
Infosys
Mississauga, ON
- Full-time
…helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on…
Added 3 hours ago
KC
Senior Analyst, Funding
KV Capital
AB · Edmonton, AB
- Full-time
…solutions. Since our founding in 2006, we have expanded our business across three connected areas of service: real estate private equity, real estate lending, and private equity investments…
Added 3 hours ago
AC
Analyst, Store Accounting (Maternity leave replacement)
Alimentation Couche-Tard
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…within the Operational Accounting team, the Store Accounting Analyst will provide an accounting service to the stores under his responsibility while analyzing what concerns the merchandise…

Fastfrate Group

IT - After Hours Support - ASL Distribution (Oakville)

Oakville, ON, Canada

On-site

Apply About employer

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Job details

Workplace: On-site
Experience: 2 to 4 years of hands-on IT technical support, application support, or systems support experience.
Posting language: English
Posted: Nov 2, 2026

Original job description

ASL Distribution is an equal opportunity employer committed to creating a diverse, inclusive, and accessible workplace. We welcome applications from women, visible minorities, Indigenous peoples, persons with disabilities, and all qualified individuals.

If you require an accommodation at any stage of the recruitment process, please contact us at accessibility@challenger.com and we will work with you to meet your needs.

ASL Distribution Services Company Profile:

ASL Distribution, part of the Fastfrate Group, is a leader in Canadian transportation, warehousing and fulfillment services, supporting top North American brands with efficient, customer focused solutions.

With customized supply chain solutions, ASL’s transportation warehousing and fulfillment teams expertly manage the transportation, receiving, warehousing, picking, packing, and shipping of products with precision and efficiency.

It’s an energetic, fast-paced environment, ideal for individuals who excel in teamwork, problem solving, and building efficient solutions to move goods through the supply chain.

Why you’ll love working here:

A workplace where you can learn, grow, and build your career
A culture that encourages new ideas and continuous improvement
Supportive leaders who provide guidance while giving you autonomy
A team-focused environment
A competitive total-rewards package, including group benefits and a company-sponsored retirement savings plan
Support for professional memberships, training, and certifications

The Opportunity:

This is your chance to join a team where your work truly makes an impact. In this role, you will contribute directly to the success of our customers, our operations, and the Fastfrate Group as a whole. You’ll work in a supportive environment that values collaboration, problem-solving, and continuous learning.

Role Summary:

The After-Hours IT Support Analyst is responsible for providing evening operational support for critical business systems used across transportation, warehousing, and distribution operations. This role monitors and supports applications, EDI integrations, SQL databases, hardware, and warehouse technologies to ensure system availability and timely resolution of incidents outside regular business hours.

The position serves as the primary after-hours IT resource, investigating production issues, troubleshooting system and data-related problems, supporting end users, and escalating complex incidents when required. This role requires experience with application support, SQL-based data analysis, EDI transaction monitoring, and troubleshooting hardware in a fast-paced operational environment.

Hours of Work:
Monday to Friday, 5:00pm – 1:00am

Work Arrangement:
On-site

Position Type:
Non-Union

Employment Status:
Temporary (3-month contract with possibility of extension)

Compensation:
Hourly Range: $50.00 - $80.00/ hour

Work Location & Environment:
2160 Buckingham Road, Oakville ON; Office environment

Key Accountabilities:

T Systems & Application Support

Provide after-hours technical support for business-critical applications, including WMS, TMS, delivery management, and internal systems.
Investigate and resolve application errors, system interruptions, and production support incidents.
Monitor system availability, scheduled jobs, integrations, and automated processes.
Troubleshoot Windows applications, user access, software configurations, and connectivity issues.
Escalate complex issues to the appropriate technical teams or vendors when necessary.

EDI & Integration Support

Monitor EDI transactions and integration processes between internal systems, customers, and trading partners.
Investigate failed transactions, missing files, transmission errors, and data mapping issues.
Troubleshoot EDI communication and processing errors.
Coordinate with internal teams and external partners to resolve integration-related issues.
Reprocess failed transactions using established procedures and maintain proper incident documentation.

Data & SQL Support

Use SQL queries to investigate data discrepancies, missing records, duplicate transactions, and processing issues.
Support data validation and reconciliation across operational systems.
Monitor data pipelines, scheduled imports, exports, and automated jobs.
Investigate data synchronization issues between business applications.
Work with developers and database administrators to resolve data-related incidents.
Follow established access controls and change procedures when handling production data.

Hardware, Peripherals & Warehouse Technology

Provide hands-on, on-site troubleshooting for desktops, laptops, printers, barcode scanners, RF handheld devices, and warehouse peripherals.
Support warehouse workstations, label printing, wireless connectivity, and device configuration.
Diagnose RF scanner connectivity and performance issues.
Provide support for basic network, Wi-Fi, and hardware-related problems.
Coordinate hardware replacements, troubleshooting, and vendor escalations when required.

Monitoring, Incident Management & Operational Support

Proactively monitor critical applications, integrations, infrastructure alerts, and operational processes.
Respond to incidents affecting warehouse, transportation, and delivery operations.
Prioritize incidents based on business impact and operational urgency.
Perform initial diagnosis, troubleshooting, and recovery using approved procedures.
Maintain incident tickets, troubleshooting notes, and resolution documentation.
Provide clear shift handovers and escalate unresolved issues to the daytime IT team.
Identify recurring problems and recommend corrective actions to prevent future incidents.

Qualifications:

2 to 4 years of hands-on IT technical support, application support, or systems support experience.
Experience working in a fast-paced, 24/7 logistics or distribution environment would be a strong advantage.
Working knowledge of SQL, including the ability to write and troubleshoot queries.
Experience supporting business applications and investigating production issues.
Familiarity with EDI transactions, file transfers, and system integrations.
Hands-on experience troubleshooting computers, printers, RF scanners, and peripherals.
Good understanding of Windows environments, basic networking, TCP/IP, and Wi-Fi connectivity.

Skills and Abilities:

Strong analytical, troubleshooting, and problem-solving abilities.
Ability to review application logs, identify errors, and troubleshoot technical issues.
Ability to work independently with minimal supervision during evening hours.
Effective communication skills and ability to work with operational teams and external vendors.
Strong sense of urgency and accountability when supporting business-critical systems
Basic scripting experience with PowerShell or Python.

How To Apply:

If you’re interested in joining our team, please submit your application through our online career portal. We appreciate all applicants; however, only those selected for an interview will be contacted.

Disclaimer: We use some technology-based tools, which may include artificial intelligence (AI), to support application screening; however, all hiring decisions include human review.

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More about this job

Responsibilities

The After-Hours IT Support Analyst provides evening operational support for critical business systems, including WMS, TMS, and EDI integrations. This role is responsible for monitoring system availability, troubleshooting hardware and software issues, and resolving production incidents.

Requirements

Candidates must have 2 to 4 years of hands-on IT technical or application support experience, preferably in a logistics or distribution environment. Proficiency in SQL, EDI transaction monitoring, and hardware troubleshooting is required.

Skills

SQL
EDI
Application support
Troubleshooting
Windows environments
TCP/IP
Wi-Fi connectivity
RF scanners
Hardware support
Incident management
Data analysis
PowerShell
Python
WMS
TMS
Logistics

Benefits

Group benefits
Professional memberships support
Training and certifications support

Visa sponsorship

Not detected in the job text

Keywords

IT Support
Application Support
SQL
EDI
WMS
TMS
Logistics
Distribution
Hardware Troubleshooting
RF Scanners
Windows
TCP/IP
Wi-Fi
PowerShell
Python
Incident Management
Data Analysis
Production Support
Warehouse Technology
System Integration

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