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Added 2 mins ago
KD
Territory Sales Representative
Keurig Dr Pepper
Winnipeg, MB
- $67,800 to $77,000 CAD / year
- Full-time
…store/banner/region performance, collect & maintain customer database & notes, maintain call schedules and detail store…
Added 2 mins ago
KD
Territory Sales Representative
Keurig Dr Pepper
Calgary, AB
- $67,800 to $77,000 CAD / year
- Full-time
…store/banner/region performance, collect & maintain customer database & notes, maintain call schedules and detail store…
Added 2 mins ago
M
Software Engineer
Microsoft
Vancouver, BC
- Full-time
…and data with products including Microsoft Fabric, Azure SQL Database, Azure Cosmos DB, Azure Database for PostgreSQL, Azure Data Factory, Azure Synapse Analytics, Azure Service Bus, Azure…
Added 2 mins ago
M
Cloud Solution Architect / Cloud + AI Platform Full-time LOA backfill
Microsoft
Toronto, ON
- Full-time
…critical milestones, ensure infrastructure, application, and database readiness for AI workloads, and ensure successful deployment that accelerates adoption. You’ll work closely with…
Added 16 mins ago
T
Business Intelligence Analyst
Tookli
Montreal, QC
- Full-time
Experience with data modeling and database concepts to design and optimize data structures.
Added 17 mins ago
M
Data Valuation Analyst
Maarut
Montréal-Est, QC · Montreal, Quebec
- Contract
supports the developer in configuring the data mart, without owning core
Added 31 mins ago
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Technical and Regulatory Specialist
FluksAqua
Ottawa, ON
- Full-time
Added 31 mins ago
HG
Software Architect– Azure & Application Modernization
Hanalytica GmbH
Canada
- Contract
Lead the modernization of a legacy application and database to Azure. Assess what exists, define the migration roadmap, and guide the team through implementation.
Added 31 mins ago
DM
Environmental Manager
Denison Mines Corp.
Athabasca, AB
- Full-time
Ensure accurate and timely reporting of monitoring results within the environmental database as required for all permits and licences
Added 31 mins ago
AI
Fullstack Technical Lead – Commercial Lending & Asset Finance
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Toronto, ON
- Full-time
Data & Cloud Delivery: Model transactional schemas for Oracle Database while deploying applications into AWS Cloud environments managed through Terraform and Kubernetes.
Added 31 mins ago
NS
Quality & Patient Safety Leader - Quality & Patient Safety
Nova Scotia Health Authority
Halifax, NS
- Full-time
Excellent knowledge of word processing, spreadsheet, database, presentation and graphics software required
Added 31 mins ago
PC
Azure Data Consultant, Senior Associate
PwC Canada
Toronto, ON
- Full-time
…Creativity, Data Anonymization, Data Architecture Development, Database Administration, Database Management System (DBMS), Database Optimization, Database Security Best Practices,…
Added 32 mins ago
KC
Associate – Applications Engineering Team
KEYENCE CANADA INC.
Mississauga, ON
- Full-time
Ability to enter activity information into the CRM and database.
Added 1 hour ago
TU
Assistant Professor
The University of British Columbia
Kelowna, BC
- Full-time
Added 1 hour ago
PH
Clinical Research and Trials Coordinator, Research Clinical Trials - BC Cancer - Vancouver
Provincial Health Services Authority
Vancouver, BC
- Part-time
Coordinate, organize and perform special work assignment and project, including chart reviews, database development and surveys, to ensure the objectives of the assignments/projects are met…
Added 1 hour ago
KC
Associate – Applications Engineering Team
KEYENCE CORPORATION
Mississauga, ON
- Full-time
Ability to enter activity information into the CRM and database.
Added 1 hour ago
A
Business Analyst
Affinity
Regina, SK
- Contract
Azure services for event database technologies
Added 1 hour ago
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Area Fleet Director
GFL - Sewer Technologies Division
AB · Edmonton, AB
- Full-time
Manage the development and maintenance of fleet specific SOP database.
Added 1 hour ago
C
Senior Java Engineer – Agentic AI Driven Development
Citi
Mississauga, ON
- Full-time
Architect and optimize database interactions with Oracle, SQL, and MongoDB, ensuring high performance and data integrity: Employ AI to analyze database query performance, suggest advanced…
Added 1 hour ago
M
Lead Full Stack Engineer
Manulife
Toronto, ON · Waterloo, ON
- Full-time
Data and storage: Microsoft SQL Server, Azure SQL, Azure Cosmos DB or MongoDB, Redis, Flyway or similar database migration tooling, and data modelling at scale.
Added 1 hour ago
GE
Area Fleet Director
GFL Environmental Inc.
AB · Surrey, BC · Saskatoon, SK
- Full-time
Manage the development and maintenance of fleet specific SOP database.
Added 1 hour ago
S
Method Technician - Finishing
Safran
Mirabel, QC
- Full-time
By submitting your application, you agree that Safran retains the information contained in your application in a database to contact you for future positions.
Added 1 hour ago
ZF
Territory Sales Manager – Ottawa and Quebec
Zwiesel Fortessa Americas LLC
Quebec, QC
- $50,000 to $60,000 CAD / year
- Full-time
…the Zwiesel Fortessa Group, has been an integrated designer, developer, and marketer of high-quality tableware for more than 30 years. We design and source the dinnerware, flatware,…
Added 1 hour ago
JG
Oracle DBA
J&M Group
Toronto, ON
- Contract
Seeking an experienced Oracle DBA to manage database administration, performance tuning, PL/SQL development, and on-premises to AWS cloud migrations.
Added 1 hour ago
PE
Software Developer
PRI Engineering
Mississauga, ON
- Full-time
We are hiring a Software Developer to join that effort, working under our Lead Full-Stack Developer. You will take applications from scope to production: designing data models, building…

Fastfrate Group

IT - After Hours Support - ASL Distribution (Oakville)

Oakville, ON, Canada

On-site

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Job details

Workplace: On-site
Experience: 2 to 4 years of hands-on IT technical support, application support, or systems support experience.
Posting language: English
Posted: Nov 2, 2026

Original job description

ASL Distribution is an equal opportunity employer committed to creating a diverse, inclusive, and accessible workplace. We welcome applications from women, visible minorities, Indigenous peoples, persons with disabilities, and all qualified individuals.

If you require an accommodation at any stage of the recruitment process, please contact us at accessibility@challenger.com and we will work with you to meet your needs.

ASL Distribution Services Company Profile:

ASL Distribution, part of the Fastfrate Group, is a leader in Canadian transportation, warehousing and fulfillment services, supporting top North American brands with efficient, customer focused solutions.

With customized supply chain solutions, ASL’s transportation warehousing and fulfillment teams expertly manage the transportation, receiving, warehousing, picking, packing, and shipping of products with precision and efficiency.

It’s an energetic, fast-paced environment, ideal for individuals who excel in teamwork, problem solving, and building efficient solutions to move goods through the supply chain.

Why you’ll love working here:

A workplace where you can learn, grow, and build your career
A culture that encourages new ideas and continuous improvement
Supportive leaders who provide guidance while giving you autonomy
A team-focused environment
A competitive total-rewards package, including group benefits and a company-sponsored retirement savings plan
Support for professional memberships, training, and certifications

The Opportunity:

This is your chance to join a team where your work truly makes an impact. In this role, you will contribute directly to the success of our customers, our operations, and the Fastfrate Group as a whole. You’ll work in a supportive environment that values collaboration, problem-solving, and continuous learning.

Role Summary:

The After-Hours IT Support Analyst is responsible for providing evening operational support for critical business systems used across transportation, warehousing, and distribution operations. This role monitors and supports applications, EDI integrations, SQL databases, hardware, and warehouse technologies to ensure system availability and timely resolution of incidents outside regular business hours.

The position serves as the primary after-hours IT resource, investigating production issues, troubleshooting system and data-related problems, supporting end users, and escalating complex incidents when required. This role requires experience with application support, SQL-based data analysis, EDI transaction monitoring, and troubleshooting hardware in a fast-paced operational environment.

Hours of Work:
Monday to Friday, 5:00pm – 1:00am

Work Arrangement:
On-site

Position Type:
Non-Union

Employment Status:
Temporary (3-month contract with possibility of extension)

Compensation:
Hourly Range: $50.00 - $80.00/ hour

Work Location & Environment:
2160 Buckingham Road, Oakville ON; Office environment

Key Accountabilities:

T Systems & Application Support

Provide after-hours technical support for business-critical applications, including WMS, TMS, delivery management, and internal systems.
Investigate and resolve application errors, system interruptions, and production support incidents.
Monitor system availability, scheduled jobs, integrations, and automated processes.
Troubleshoot Windows applications, user access, software configurations, and connectivity issues.
Escalate complex issues to the appropriate technical teams or vendors when necessary.

EDI & Integration Support

Monitor EDI transactions and integration processes between internal systems, customers, and trading partners.
Investigate failed transactions, missing files, transmission errors, and data mapping issues.
Troubleshoot EDI communication and processing errors.
Coordinate with internal teams and external partners to resolve integration-related issues.
Reprocess failed transactions using established procedures and maintain proper incident documentation.

Data & SQL Support

Use SQL queries to investigate data discrepancies, missing records, duplicate transactions, and processing issues.
Support data validation and reconciliation across operational systems.
Monitor data pipelines, scheduled imports, exports, and automated jobs.
Investigate data synchronization issues between business applications.
Work with developers and database administrators to resolve data-related incidents.
Follow established access controls and change procedures when handling production data.

Hardware, Peripherals & Warehouse Technology

Provide hands-on, on-site troubleshooting for desktops, laptops, printers, barcode scanners, RF handheld devices, and warehouse peripherals.
Support warehouse workstations, label printing, wireless connectivity, and device configuration.
Diagnose RF scanner connectivity and performance issues.
Provide support for basic network, Wi-Fi, and hardware-related problems.
Coordinate hardware replacements, troubleshooting, and vendor escalations when required.

Monitoring, Incident Management & Operational Support

Proactively monitor critical applications, integrations, infrastructure alerts, and operational processes.
Respond to incidents affecting warehouse, transportation, and delivery operations.
Prioritize incidents based on business impact and operational urgency.
Perform initial diagnosis, troubleshooting, and recovery using approved procedures.
Maintain incident tickets, troubleshooting notes, and resolution documentation.
Provide clear shift handovers and escalate unresolved issues to the daytime IT team.
Identify recurring problems and recommend corrective actions to prevent future incidents.

Qualifications:

2 to 4 years of hands-on IT technical support, application support, or systems support experience.
Experience working in a fast-paced, 24/7 logistics or distribution environment would be a strong advantage.
Working knowledge of SQL, including the ability to write and troubleshoot queries.
Experience supporting business applications and investigating production issues.
Familiarity with EDI transactions, file transfers, and system integrations.
Hands-on experience troubleshooting computers, printers, RF scanners, and peripherals.
Good understanding of Windows environments, basic networking, TCP/IP, and Wi-Fi connectivity.

Skills and Abilities:

Strong analytical, troubleshooting, and problem-solving abilities.
Ability to review application logs, identify errors, and troubleshoot technical issues.
Ability to work independently with minimal supervision during evening hours.
Effective communication skills and ability to work with operational teams and external vendors.
Strong sense of urgency and accountability when supporting business-critical systems
Basic scripting experience with PowerShell or Python.

How To Apply:

If you’re interested in joining our team, please submit your application through our online career portal. We appreciate all applicants; however, only those selected for an interview will be contacted.

Disclaimer: We use some technology-based tools, which may include artificial intelligence (AI), to support application screening; however, all hiring decisions include human review.

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More about this job

Responsibilities

The After-Hours IT Support Analyst provides evening operational support for critical business systems, including WMS, TMS, and EDI integrations. This role is responsible for monitoring system availability, troubleshooting hardware and software issues, and resolving production incidents.

Requirements

Candidates must have 2 to 4 years of hands-on IT technical or application support experience, preferably in a logistics or distribution environment. Proficiency in SQL, EDI transaction monitoring, and hardware troubleshooting is required.

Skills

SQL
EDI
Application support
Troubleshooting
Windows environments
TCP/IP
Wi-Fi connectivity
RF scanners
Hardware support
Incident management
Data analysis
PowerShell
Python
WMS
TMS
Logistics

Benefits

Group benefits
Professional memberships support
Training and certifications support

Visa sponsorship

Not detected in the job text

Keywords

IT Support
Application Support
SQL
EDI
WMS
TMS
Logistics
Distribution
Hardware Troubleshooting
RF Scanners
Windows
TCP/IP
Wi-Fi
PowerShell
Python
Incident Management
Data Analysis
Production Support
Warehouse Technology
System Integration

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