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CC
Manager, Change Management
Canadian Cancer Society
Toronto, ON
- Full-time
…the effective implementation of change management plans for key audiences, e.g., Communications plan, sponsorship plan, coaching plan,…
Added 1 hour ago
CC
Manager, Change Management
Canadian Cancer Society
Ottawa, ON
- Full-time
…the effective implementation of change management plans for key audiences, e.g., Communications plan, sponsorship plan, coaching plan,…
Added 1 hour ago
CC
Manager, Change Management
Canadian Cancer Society
Quebec, QC
- Full-time
…the effective implementation of change management plans for key audiences, e.g., Communications plan, sponsorship plan, coaching plan,…
Added 1 hour ago
AA
Spécialiste Intégration Multi-Systèmes / Multi-System Specialist
Airbus Aircraft
Montreal, QC
- Full-time
…Canada), où vous assurez le rôle de référent technique et de leader pour l'intégration…
Added 1 hour ago
CC
Manager, Change Management
Canadian Cancer Society
Montreal, QC
- Full-time
…the effective implementation of change management plans for key audiences, e.g., Communications plan, sponsorship plan, coaching plan,…
Added 1 hour ago
CC
Manager, Change Management
Canadian Cancer Society
Vancouver, BC
- Full-time
…the effective implementation of change management plans for key audiences, e.g., Communications plan, sponsorship plan, coaching plan,…
Added 1 hour ago
CO
Director, Health, Safety, & Organizational Resilience
City of Saint John
Saint John, NB
- Full-time
…the City’s Occupational Health & Safety (OHS) Program. As a key member of the City’s leadership team, the Director will shape and execute a forward-looking Corporate Safety Strategy that…
Added 1 hour ago
SH
Accounts Receivable Manager
Sandman Hotel Group
BC · West Vancouver, BC
- Full-time
The ideal candidate is a hands-on finance leader with strong technical accounting knowledge, proven people management experience, and a passion for operational excellence. They will be…
Added 2 hours ago
P
Field Service Technician | Security Systems (GTA-FST002)
Potenco
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Join a global leader in security solutions and advance your career in field service technology! 🚀
Added 2 hours ago
LH
Director Occupational Health & Wellness
Lifemark Health Group
St. John's, NL
- $130,000 to $165,000 CAD / year
- Full-time
Lifemark Health Group (LHG) is a market leader in customized healthcare solutions. With over 20 years of service excellence, LHG is one of the largest, most trusted, and most comprehensive…
Added 2 hours ago
LH
Registered Massage Therapist - Lifemark Sport - Saint Mary's
Lifemark Health Group
Halifax, NS
- Part-time
…you are driven to grow – both professionally and personally. Key skills and qualifications…
Added 2 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
…with us as we pursue our ambitious growth strategy. We are a leader in developing state-of-the-art technology and it is this technology base that uniquely positions us to serve customers…
Added 2 hours ago
G
Head of Tax & Asset Compliance
Geotab
Toronto, ON
- Full-time
Geotab ® is a global leader in IoT and connected transportation and certified “Great Place to Work™.” We are a company of diverse and talented individuals who work together to help…
Added 2 hours ago
HT
Assembly Technician (Contract)
Husky Technologies
Bolton, ON
- Full-time
Accurately report problems, issues, production delays, quality concerns, and non‑conformances to the appropriate team leader, engineering, or quality personnel.
Added 2 hours ago
C
Service Manager
Convergint
Toronto, ON · Etobicoke, ON
- Full-time
…for customer satisfaction on all service accounts. Acts as a leader and helps the Sales Manager set expectations that drive the overall…
Added 2 hours ago
HT
CNC Machinist - Rotational Shifts only + Benefits package + Paid time off +Shift Premium+ RRSP benefits
Husky Technologies
Bolton, ON
- Full-time
Provide key information on machining operation for maintenance during troubleshooting.
Added 2 hours ago
S
Finance Manager, Accounting & Financial Reporting (Hybrid)
Stryker
Hamilton, ON
- Full-time
Oversee key accounting and compliance processes
Added 2 hours ago
LH
Physiotherapist
Lifemark Health Group
Oakville, ON
- $36.92 to $54.14 CAD / hour
- Full-time
For over 26 years, Lifemark has been a trusted leader in rehabilitation across Canada, dedicated to helping Canadians live life well. With a national network of over 325 clinics and a team…
Added 2 hours ago
LH
OCCT-Occupational Therapist
Lifemark Health Group
Kamloops, BC
- $45 to $70 CAD / hour
- Full-time
…multiple clinics, or specific clinic and community settings. Key skills and qualifications…
Added 2 hours ago
S
Advanced Practice Nurse - Ross Tilley Burn Centre- Regular Full-time 2025-15225 (REPOST) (2025-15225)
Sunnybrook
Toronto, ON
- Full-time
…point of care nurses, Patient Care Managers, and Professional Leader for Nursing to ensure that patients and families receive safe, quality, and efficient care. The APN must be flexible and…
Added 2 hours ago
LH
OCCT-Occupational Therapist
Lifemark Health Group
Burnaby, BC
- $45 to $70 CAD / hour
- Full-time
…multiple clinics, or specific clinic and community settings. Key skills and qualifications…
Added 2 hours ago
LH
OCCT-Occupational Therapist
Lifemark Health Group
Victoria, BC
- $45 to $70 CAD / hour
- Full-time
…multiple clinics, or specific clinic and community settings. Key skills and qualifications…
Added 2 hours ago
LH
OCCT-Occupational Therapist
Lifemark Health Group
Kelowna, BC
- $45 to $70 CAD / hour
- Full-time
…multiple clinics, or specific clinic and community settings. Key skills and qualifications…
Added 2 hours ago
LH
OCCT-Occupational Therapist
Lifemark Health Group
Vancouver, BC
- $45 to $70 CAD / hour
- Full-time
…multiple clinics, or specific clinic and community settings. Key skills and qualifications…
Added 2 hours ago
UO
Research Assistant, Department of Medicine
University of Calgary
Calgary, AB
- Full-time
Summary of Key Responsibilities (job functions include but are not limited to):

Fastfrate Group

IT - After Hours Support - ASL Distribution (Oakville)

Oakville, ON, Canada

On-site

Apply About employer

Applications open in a new tab.

Job details

Workplace: On-site
Experience: 2 to 4 years of hands-on IT technical support, application support, or systems support experience.
Posting language: English
Posted: Nov 2, 2026

Original job description

ASL Distribution is an equal opportunity employer committed to creating a diverse, inclusive, and accessible workplace. We welcome applications from women, visible minorities, Indigenous peoples, persons with disabilities, and all qualified individuals.

If you require an accommodation at any stage of the recruitment process, please contact us at accessibility@challenger.com and we will work with you to meet your needs.

ASL Distribution Services Company Profile:

ASL Distribution, part of the Fastfrate Group, is a leader in Canadian transportation, warehousing and fulfillment services, supporting top North American brands with efficient, customer focused solutions.

With customized supply chain solutions, ASL’s transportation warehousing and fulfillment teams expertly manage the transportation, receiving, warehousing, picking, packing, and shipping of products with precision and efficiency.

It’s an energetic, fast-paced environment, ideal for individuals who excel in teamwork, problem solving, and building efficient solutions to move goods through the supply chain.

Why you’ll love working here:

A workplace where you can learn, grow, and build your career
A culture that encourages new ideas and continuous improvement
Supportive leaders who provide guidance while giving you autonomy
A team-focused environment
A competitive total-rewards package, including group benefits and a company-sponsored retirement savings plan
Support for professional memberships, training, and certifications

The Opportunity:

This is your chance to join a team where your work truly makes an impact. In this role, you will contribute directly to the success of our customers, our operations, and the Fastfrate Group as a whole. You’ll work in a supportive environment that values collaboration, problem-solving, and continuous learning.

Role Summary:

The After-Hours IT Support Analyst is responsible for providing evening operational support for critical business systems used across transportation, warehousing, and distribution operations. This role monitors and supports applications, EDI integrations, SQL databases, hardware, and warehouse technologies to ensure system availability and timely resolution of incidents outside regular business hours.

The position serves as the primary after-hours IT resource, investigating production issues, troubleshooting system and data-related problems, supporting end users, and escalating complex incidents when required. This role requires experience with application support, SQL-based data analysis, EDI transaction monitoring, and troubleshooting hardware in a fast-paced operational environment.

Hours of Work:
Monday to Friday, 5:00pm – 1:00am

Work Arrangement:
On-site

Position Type:
Non-Union

Employment Status:
Temporary (3-month contract with possibility of extension)

Compensation:
Hourly Range: $50.00 - $80.00/ hour

Work Location & Environment:
2160 Buckingham Road, Oakville ON; Office environment

Key Accountabilities:

T Systems & Application Support

Provide after-hours technical support for business-critical applications, including WMS, TMS, delivery management, and internal systems.
Investigate and resolve application errors, system interruptions, and production support incidents.
Monitor system availability, scheduled jobs, integrations, and automated processes.
Troubleshoot Windows applications, user access, software configurations, and connectivity issues.
Escalate complex issues to the appropriate technical teams or vendors when necessary.

EDI & Integration Support

Monitor EDI transactions and integration processes between internal systems, customers, and trading partners.
Investigate failed transactions, missing files, transmission errors, and data mapping issues.
Troubleshoot EDI communication and processing errors.
Coordinate with internal teams and external partners to resolve integration-related issues.
Reprocess failed transactions using established procedures and maintain proper incident documentation.

Data & SQL Support

Use SQL queries to investigate data discrepancies, missing records, duplicate transactions, and processing issues.
Support data validation and reconciliation across operational systems.
Monitor data pipelines, scheduled imports, exports, and automated jobs.
Investigate data synchronization issues between business applications.
Work with developers and database administrators to resolve data-related incidents.
Follow established access controls and change procedures when handling production data.

Hardware, Peripherals & Warehouse Technology

Provide hands-on, on-site troubleshooting for desktops, laptops, printers, barcode scanners, RF handheld devices, and warehouse peripherals.
Support warehouse workstations, label printing, wireless connectivity, and device configuration.
Diagnose RF scanner connectivity and performance issues.
Provide support for basic network, Wi-Fi, and hardware-related problems.
Coordinate hardware replacements, troubleshooting, and vendor escalations when required.

Monitoring, Incident Management & Operational Support

Proactively monitor critical applications, integrations, infrastructure alerts, and operational processes.
Respond to incidents affecting warehouse, transportation, and delivery operations.
Prioritize incidents based on business impact and operational urgency.
Perform initial diagnosis, troubleshooting, and recovery using approved procedures.
Maintain incident tickets, troubleshooting notes, and resolution documentation.
Provide clear shift handovers and escalate unresolved issues to the daytime IT team.
Identify recurring problems and recommend corrective actions to prevent future incidents.

Qualifications:

2 to 4 years of hands-on IT technical support, application support, or systems support experience.
Experience working in a fast-paced, 24/7 logistics or distribution environment would be a strong advantage.
Working knowledge of SQL, including the ability to write and troubleshoot queries.
Experience supporting business applications and investigating production issues.
Familiarity with EDI transactions, file transfers, and system integrations.
Hands-on experience troubleshooting computers, printers, RF scanners, and peripherals.
Good understanding of Windows environments, basic networking, TCP/IP, and Wi-Fi connectivity.

Skills and Abilities:

Strong analytical, troubleshooting, and problem-solving abilities.
Ability to review application logs, identify errors, and troubleshoot technical issues.
Ability to work independently with minimal supervision during evening hours.
Effective communication skills and ability to work with operational teams and external vendors.
Strong sense of urgency and accountability when supporting business-critical systems
Basic scripting experience with PowerShell or Python.

How To Apply:

If you’re interested in joining our team, please submit your application through our online career portal. We appreciate all applicants; however, only those selected for an interview will be contacted.

Disclaimer: We use some technology-based tools, which may include artificial intelligence (AI), to support application screening; however, all hiring decisions include human review.

Apply About employer

More about this job

Responsibilities

The After-Hours IT Support Analyst provides evening operational support for critical business systems, including WMS, TMS, and EDI integrations. This role is responsible for monitoring system availability, troubleshooting hardware and software issues, and resolving production incidents.

Requirements

Candidates must have 2 to 4 years of hands-on IT technical or application support experience, preferably in a logistics or distribution environment. Proficiency in SQL, EDI transaction monitoring, and hardware troubleshooting is required.

Skills

SQL
EDI
Application support
Troubleshooting
Windows environments
TCP/IP
Wi-Fi connectivity
RF scanners
Hardware support
Incident management
Data analysis
PowerShell
Python
WMS
TMS
Logistics

Benefits

Group benefits
Professional memberships support
Training and certifications support

Visa sponsorship

Not detected in the job text

Keywords

IT Support
Application Support
SQL
EDI
WMS
TMS
Logistics
Distribution
Hardware Troubleshooting
RF Scanners
Windows
TCP/IP
Wi-Fi
PowerShell
Python
Incident Management
Data Analysis
Production Support
Warehouse Technology
System Integration

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