Operations Team Lead - Precision (Dorval)

Precision is an equal opportunity employer committed to creating a diverse, inclusive, and accessible workplace. We welcome applications from women, visible minorities, Indigenous peoples, persons with disabilities, and all qualified individuals.

If you require an accommodation at any stage of the recruitment process, please contact us at accessibility@challenger.com and we will work with you to meet your needs.

Precision Parcel & Package Deliveries Company Profile:

Precision, part of the Fastfrate Group is a national Final Mile delivery leader. We Cover Canada with reliable, customer focused final mile solutions for homes and businesses every day.

Leveraging advanced technology, optimized routing, and a customer first approach, our team ensures packages are delivered accurately, efficiently, and on time.

Precision offers a dynamic, fast-paced environment ideal for individuals who are energized by meaningful work, exceptional service, and the satisfaction of seeing immediate results.

Why you’ll love working here:

• A workplace where you can learn, grow, and build your career
• A culture that encourages new ideas and continuous improvement
• Supportive leaders who provide guidance while giving you autonomy
• A team-focused environment
• A competitive total-rewards package, including group benefits and a company-sponsored retirement savings plan
• Support for professional memberships, training, and certifications

The Opportunity:

This is your chance to join a team where your work truly makes an impact. In this role, you will contribute directly to the success of our customers, our operations, and the Fastfrate Group as a whole. You’ll work in a supportive environment that values collaboration, problem-solving, and continuous learning.

Role Summary:
The Team Lead is responsible for leading the morning dispatch operation, ensuring all delivery routes are staffed, dispatched on time, and executed safely and efficiently. This role supervises drivers and sort staff while supporting service excellence, operational efficiency, and customer satisfaction.

Hours of Work:
Wednesday to Saturday, 4:00am–2:30pm

Work Arrangement:
On-site

Position Type:
Non-Union

Employment Status:
Permanent

Compensation:
Hourly Range: $22.00 - $24.00/hr

Work Location & Environment:
1660 Boulevard Hymus, Dorval QC, H9P 2N6

Warehouse environment

Key Accountabilities:

In this role, you will:

• Oversee daily morning dispatch and sort to ensure all routes depart on schedule.
• Supervise, coach, and support sorters.
• Monitor route performance and resolve delivery issues and service exceptions.
• Ensure compliance with company policies, safety standards, and transportation regulations.
• Communicate operational updates and escalate risks as needed.
• Track and report key performance metrics, including on-time dispatch, delivery performance, productivity, and scan compliance.
• Promote a safe, productive, and customer-focused work environment.

Qualifications

We’re looking for someone who brings:

Education & Experience:

• 2–5 years of experience in logistics, transportation, or courier operations.
• Previous supervisory or dispatch experience preferred.

Skills & Attributes:

• Strong leadership, communication, and problem-solving skills.
• Proficient with Microsoft Office and dispatch or transportation management systems.
• Ability to work early in the mornings in a fast-paced environment.
• Access to reliable transportation (public transportation minimal)

How To Apply:

If you’re interested in joining our team, please submit your application through our online career portal. We appreciate all applicants; however, only those selected for an interview will be contacted.

Disclaimer: We use some technology-based tools, which may include artificial intelligence (AI), to support application screening; however, all hiring decisions include human review.