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Added 17 mins ago
Product Manager, Salesforce Platform
Salesforce
Toronto, ON · Canada - Toronto
Full-time
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword - it’s a way of life.…
Added 1 hour ago
Sr Sales Strategy and Operations Manager, Central StratOps, GTM and Analytics
Amazon
Toronto, ON
Full-time
Lead projects designed to improve segmentation, planning, and operational process efficiency. This includes accessing and analyzing data and working extensively with partner teams such as…
Added 6 hours ago
Product Manager, Salesforce Platform
Salesforce
Toronto, ON
Full-time
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword - it’s a way of life.…
Added 8 hours ago
Customer Success Manager
SWTCH
Toronto, ON
Full-time
Onboarding & Implementation: Lead the onboarding process for new assigned customers, ensuring smooth transitions from sale to active charging operations through milestone tracking and…
Added 8 hours ago
Customer Success Manager
SWTCH Energy Inc.
Remote, Canada
Full-time · Remote
Onboarding & Implementation: Lead the onboarding process for new assigned customers, ensuring smooth transitions from sale to active charging operations through milestone tracking and…
Added 13 hours ago
Sales Development Representative
L Squared Digital
Toronto, ON · North York, ON
$50,000 to $55,000 CAD / year
Full-time
Hands on experience with a CRM platform (HubSpot strongly preferred; Salesforce or similar also considered), including pipeline and activity management
Added 14 hours ago
Sales Operations Manager
Fathom Talent Group
Toronto, ON · Greater Toronto Area, Canada
Full-time
…territory planning, targets, joint business planning support, Salesforce hygiene, and business…
Added 15 hours ago
Salesforce Tech Lead (Marketing Cloud)
Yochana
Canada
Contract
-10+ years of hands‑on experience in implementing Salesforce Marketing Cloud.
Added 16 hours ago
Regional Sales Manager - Mining (Western Canada)
Veolia Environnement SA
Vancouver, BC
$100,000 to $120,000 CAD / year
Full-time
As part of Veolia Water Tech’ Mining Market team, you will gain exposure to a range of industries, technologies, and professionals across the globe. This position offers opportunities for…
Added 16 hours ago
Staff Software Engineer (Architecture)
Lantern
Vancouver, BC
Full-time
Lead modularization and platform decoupling efforts to reduce tech debt, improve maintainability, and empower team-level ownership
Added 17 hours ago
Regional Sales Manager - Mining (Western Canada)
Veolia Environnement SA
Vancouver, BC
Full-time
Joining the Veolia Water Tech, Mining Market team will give you a broad exposure to industries, technologies, and a huge network of professionals across the globe. This will allow you to…
Added 21 hours ago
Enterprise/Commercial Account Executive – Data Foundation (MuleSoft + Informatica) or Enterprise/Commercial Account Executive - Informatica Specialist
Salesforce Partner Canada
Toronto, ON
Full-time
Value Messaging: Articulate the combined power of MuleSoft, Informatica, and the broader Salesforce ecosystem.
Added 1 day ago
Senior Analyst, Pipeline Programs
Salesforce Partner Canada
Toronto, ON
Full-time
You are the team's lead funnel expert. You understand where leads stall by OU and segment, you know the scoring and routing logic, and you use that intelligence to design always on programs.
Added 1 day ago
Technical Recruiter (6 month contract)
Salesforce Partner Canada
Toronto, ON
Contract
Lead complex offer negotiations, including sign-on and equity exception packages, with a clear understanding of competitive compensation benchmarks across top tech companies
Added 2 days ago
Salesforce Solution Architect | Presales
Plative
Canada
The Salesforce Solutions Architect will design, configure, implement, and manage complex solutions after thoroughly analyzing and understanding the business requirements. You will work…
Added 2 days ago
Senior Manager, Marketing Analytics
Optro
Remote, Canada
$128,000 to $176,000 CAD / year
Full-time · Remote
…customers. This is how we have become one of the 500 fastest-growing tech companies in North America for the seventh year in a row, as ranked by…
Added 2 days ago
Marketing Operations Manager
Optro
Remote, Canada
$102,000 to $140,000 CAD / year
Full-time · Remote
…customers. This is how we have become one of the 500 fastest-growing tech companies in North America for the seventh year in a row, as ranked by…
Added 3 days ago
Sales Development Representative
BrainStation
Toronto, ON
…BrainStation’s presence in one of the world’s most dynamic tech…
Added 3 days ago
Account Executive - Public Sector
Salesforce
Vancouver, BC · Canada - Vancouver
Full-time
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword - it’s a way of life.…
Added 3 days ago
Senior Sales Representative
Martell Media
Kelowna, BC
Full-time
As a Sales Representative, you will own the entire sales process, from lead generation through closing and post-sale follow up. You will be on the front lines of building trusting…
Added 3 days ago
JR-210934 Project Manager Senior / Delivery Lead
Customertimes
Mississauga, ON
Full-time
Single point of accountability for Customertimes' delivery of a Salesforce patient scheduling and notification solution for a national specialty infusion clinic network. Fixed-fee…
Added 3 days ago
Staff Software Engineer (Architecture)
Lantern
Vancouver, BC
Full-time
Lead modularization and platform decoupling efforts to reduce tech debt, improve maintainability, and empower team-level ownership
Added 3 days ago
Staff Software Engineer (Architecture)
Lantern
Vancouver, BC
Lead modularization and platform decoupling efforts to reduce tech debt, improve maintainability, and empower team-level ownership
Added 3 days ago
Sales Development Representative
VendorPM
Toronto, ON
$55,000 CAD / year
Full-time
Utilizing Salesforce for record-keeping of prospect accounts and for logging all activity and information on prospects and companies
Added 3 days ago
B2B Growth Marketing Specialist
XTRACT ONE
Toronto, ON
Full-time
…sequences (emails, LinkedIn touches, task flows) to accelerate lead acquisition velocity and drive meeting bookings for sales…

Fathom Talent Group

Sales Operations Manager

Toronto, ON, Canada
Greater Toronto Area, Canada, Canada

Job type: Full-time
Apply by: Oct 28, 2026
Posting language: English
Posted: Sep 28, 2026

Apply About employer

Applications open in a new tab.

Original job description

Role -Manager, Sales Operations. Individual contributor at Manager level

Mandate -Own the core sales systems, data, and operational processes that enable and scale the client’s ad sales organization - territory planning, targets, joint business planning support, Salesforce hygiene, and business reporting

Reports To Senior Manager, Automation and Strategic Initiatives

Team & Org -The hiring manager has two people on their team; this is one of those seats. The function sits within the Director of Operations’ organization, spanning ad operations and business operations

Why Open -Backfill

Compensation

Base - $95 - 120K base and 25% bonus

Location -Mississauga, ON (GTA West) - 5 days in office

Scope

The client’s Canadian ad sales organization - working predominantly with sales leadership and sellers, and cross-functionally with Finance, Product, Development, Marketing, and Operations

THE OPPORTUNITY

The client is the retail media arm of one of Canada’s largest omnichannel retailers - a fast-growing, entrepreneurial advertising business operating inside a national retail brand. It helps brands reach shoppers at scale across onsite, offsite, in-store, and experiential media, powered by the retailer’s first-party purchase data.

This seat is the operational spine of that sales organization. Where the account teams sell and the insights team builds the story, this role owns the systems, data, and processes that let the business run - territory planning and targets, joint business planning support across the largest accounts, Salesforce hygiene, and the business reporting leadership works from.

It is deliberately a hands-on seat. The same person is expected to build the report, fix the process that broke the data, and sit with sales leadership on planning and targets. The business has scaled quickly and the operating infrastructure is still catching up to the size of the business, which makes this a role with unusual influence for its level: the standards this person sets become how the sales organization plans, reports, and measures itself.

HOW THE TIME SPLITS

~30% -Sales territory and sales operations support - territory planning, target setting, and day-to-day operational support for the sales organization

20–30% -Joint business planning - supporting and servicing the JBP cycle across the top 20 accounts

Balance -Ongoing improvement - Salesforce hygiene, collecting and distributing business reporting, and continuous process improvement

At 6 months

The expectation is that this person has taken full ownership of sales territory planning, the commission program, and the reporting suite

KEY RESPONSIBILITIES

Own sales territory planning and target setting in partnership with sales leadership.
Support the joint business planning cycle across the top 20 accounts - servicing and managing the planning process alongside the sellers who own those relationships.
Own Salesforce hygiene, workflow discipline, and data quality - the day-to-day health of the CRM sits with this seat.
Collect, build, and distribute recurring business reporting: pipeline health, forecast accuracy, seller performance, revenue trends, and operational KPIs.
Create and manage business intelligence dashboards that provide insight and guide decision-making.
Oversee the processes, tools, and strategies that support maximizing ad sales - pipeline management, sales forecasting, and data analysis.
Build and evolve scalable workflows across lead management, opportunity progression, account planning, and internal request intake.
Partner with sales leadership to translate business questions into reporting requirements, performance insights, and workflow improvements.
Support key operating cadences - pipeline reviews, forecast calls, commissions tracking, and business performance reviews.
Take on the commission program, alongside territory planning and reporting, within the first six months.
Identify and remove process pain points, and integrate new tools and technologies that let the sales team work more efficiently.
Collaborate with product management, development teams, and other cross-functional partners to deploy advertising solutions and ensure effective campaign execution.

WHAT YOU BRING - MUST HAVES

5+ years in sales operations, revenue operations, business operations, or sales analytics - preferably supporting a high-growth sales organization.
Salesforce as a super user - intimate, day-to-day command of the platform, including building Lightning reports, and ownership of system hygiene and data quality. Administrator certification is not required.
Strong proficiency in Excel, and reporting fluency in Tableau or Power BI.
Sales territory planning and target-setting experience.
Proven experience building and maintaining sales reports, dashboards, and operating cadences that support pipeline management, forecasting, and business performance reviews.
Experience designing and improving workflows across core sales processes - lead management, opportunity progression, internal intake, or account planning.
Strong analytical and problem-solving skills, with the ability to translate data into actionable insight and business recommendation.
Demonstrated ability to partner cross-functionally with Sales, Finance, Product, and Operations - with strong communication skills and executive presence.
Bachelor’s degree in Business, Finance, Analytics, Marketing, Operations, or a related field - or equivalent practical experience.

NICE TO HAVE

Retail media, ad tech, or digital advertising experience - familiarity with how media revenue is booked, paced, and recognized.
Experience supporting or administering a commissions plan.
Automation experience - building repeatable reporting rather than rebuilding it each cycle.

Apply About employer

More about this job

Responsibilities

Own sales territory planning, target setting, Salesforce data quality, recurring business reporting, and dashboards for the Canadian advertising sales organization. Support joint business planning for the top 20 accounts, manage sales operating cadences and commissions, and improve workflows in partnership with sales leadership and cross-functional teams.

Requirements

Requires at least five years of experience in sales operations, revenue operations, business operations, or sales analytics, along with strong Salesforce, Excel, and Tableau or Power BI skills. Candidates should have experience with territory planning, sales reporting and forecasting, workflow improvement, analytical problem-solving, and cross-functional partnership; a bachelor’s degree or equivalent practical experience is required.

Skills

Sales Operations
Salesforce
Sales Territory Planning
Target Setting
Joint Business Planning
Sales Reporting
Dashboard Development
Excel
Tableau
Power BI
Sales Forecasting
Pipeline Management
Data Analysis
Workflow Improvement
Commission Program Management
Cross-Functional Collaboration

Visa sponsorship

Not detected in the job text

Keywords

Sales Operations
Revenue Operations
Salesforce
Lightning Reports
Excel
Tableau
Power BI
Sales Territory Planning
Target Setting
Joint Business Planning
Salesforce Hygiene
Data Quality
Pipeline Management
Sales Forecasting
Business Intelligence Dashboards
Commission Program
Lead Management
Opportunity Progression
Account Planning
Process Improvement
Retail Media
Ad Tech
Digital Advertising
First-Party Purchase Data
Campaign Execution

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