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FCC / FAC

Relationship Management Associate

ON, Canada
Essex, Ontario, Canada

Pay: $55,160 - $74,620
Job type: Full-time
Apply by: Oct 10, 2026
Posting language: English
Posted: Sep 25, 2026

Apply About employer

Applications open in a new tab.

Original job description

Closing Date (MM/DD/YYYY):

10/09/2026

Worker Type:

Permanent

Language(s) Required:

English

Term Duration (in months):

Salary Range (plus eligible to receive a performance based incentive, applicable to position) :

$55,160 - $74,620

Why FCC?

At FCC, we’re proud to be 100% invested in Canadian agriculture and food. As a federal Crown corporation, we provide financing, knowledge resources and business management software to over 103,000 customers nationwide.

Here’s what you can expect when you join our team:

Competitive total rewards packages: market-aligned and performance-based salary and incentive programs, flexible and comprehensive group benefit and savings plans, and well-being support through benefits and wellness programs
Purpose-driven work: We build strong relationships, share knowledge and support the people who feed the world
Growth: Learning and development opportunities to help you thrive
Hybrid work options

How you’ll make an impact

As a Relationship Management Associate, you’ll support the lending process by building strong customer relationships and delivering fast, accurate administrative expertise that strengthens decisions and elevates the customer experience.

If you’re passionate about agriculture and energized by creating great experiences for customers and colleagues, this role is a great match.

What you’ll do

Proactively build and maintain relationships with customers, helping identify needs and opportunities
Work closely with Relationship Managers to identify customer needs and proactively reach out to customers and prospects
Answer customer inquiries thoroughly and professionally, creating value and sales opportunities
Keep the office running seamlessly by delivering professional front desk support
Perform administrative tasks with speed and accuracy
Proactively coordinate office needs to resolve issues before they impact operations

What you’ll bring to the team

Required qualifications:

A diploma in business
A minimum of two years of related experience (or an equivalent combination of education and experience)
Proven ability to build and maintain business relationships, including engaging with customers, centres of influence or community partners
Strong attention to detail and ability to prioritize tasks
Passion for agriculture, with knowledge of farming operations or agribusiness environments

Preferred qualifications:

Customer service experience, ideally in a financial, law, agricultural or advisory setting
Bilingualism (English and French) is an asset

#FCCEN

Not sure you meet every requirement? We encourage you to apply anyway.

You belong here
At FCC, we’re committed to creating an inclusive, equitable and accessible workplace – one that reflects the communities where we live, work and play. Our team is made stronger through diversity, and we’re dedicated to building a workforce that brings together a range of backgrounds, abilities and perspectives.

We encourage qualified applicants to apply, including members of these four employment equity groups:
• Indigenous Peoples
• Members of visible minority groups
• Persons with disabilities
• Women

Accessibility and accommodations

To support an inclusive and accessible candidate experience, we encourage anyone needing an adjustment or accommodation during any stage of the recruitment process to email us at: TalentSupplyRecherch@fcc-fac.ca. An HR partner will respond and work with applicants who request a reasonable accommodation. Information received in relation to accommodation requests will not impact hiring decisions.

Apply About employer

More about this job

Responsibilities

The Relationship Management Associate supports the lending process by building strong customer relationships and delivering accurate administrative expertise. They also provide professional front desk support and proactively identify customer needs to create value and sales opportunities.

Requirements

Candidates must have a diploma in business and a minimum of two years of related experience. A strong attention to detail and a passion for agriculture, including knowledge of farming operations, are required.

Skills

Relationship management
Customer service
Administrative support
Lending process support
Attention to detail
Task prioritization
Business relationship building
Communication
Sales opportunity identification
Agribusiness knowledge
Farming operations knowledge

Benefits

Performance-based salary and incentive programs
Flexible and comprehensive group benefit plans
Savings plans
Well-being support
Wellness programs
Learning and development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Relationship Management
Lending
Agriculture
Agribusiness
Customer Experience
Administrative Support
Business Management
Financial Services
Sales
Farming Operations
Crown Corporation
Hybrid Work
Performance-based Incentive

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