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Added 12 mins ago
Associate
Royal Bank of Canada
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Full-time
Business Oriented, Communication, Customer Relationship Management (CRM), Customer Service Management, Group Problem Solving, Interpersonal Relationship Management, Interpersonal…
Added 12 mins ago
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Enterprise Salesforce Solution Architect
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Added 56 mins ago
Senior Resource Manager
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Added 57 mins ago
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Maintain accurate customer, opportunity, and pipeline information within the CRM system.
Added 1 hour ago
Student, Customer Digital Experience
FCC / FAC
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Full-time
Familiarity with customer relationship management (CRM) systems, analytics tools or digital marketing platforms
Added 1 hour ago
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Added 1 hour ago
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Added 1 hour ago
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Highly proficient in Microsoft Office, with advanced skills in Excel and CRM.
Added 1 hour ago
Account Manager - Commercial Insurance
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Bonus! 3 years of Commercial insurance experience with Broker Level 2 License, working towards a CAIB, CRM or CIP designation

FCC / FAC

Student, Customer Digital Experience

Regina, SK, Canada

Pay: Salary: $44,960 - $64,890
Job type: Full-time
Apply by: Oct 29, 2026
Posting language: English
Posted: Sep 22, 2026

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Original job description

Closing Date (MM/DD/YYYY):

10/29/2026

Worker Type:

Student (Fixed Term)

Language(s) Required:

English

Term Duration (in months):

Why FCC?

At FCC, we’re proud to be 100% invested in Canadian agriculture and food. As a federal Crown corporation, we provide financing, knowledge resources and business management software to over 103,000 customers nationwide.

Here’s what you can expect when you join our team:

Competitive total rewards packages: market-aligned and performance-based salary and incentive programs, flexible and comprehensive group benefit and savings plans, and well-being support through benefits and wellness programs
Purpose-driven work: We build strong relationships, share knowledge and support the people who feed the world
Growth: Learning and development opportunities to help you thrive
Hybrid work options

Salary: $44,960 - $64,890

Summer Placement Duration: May to August 2027

How you’ll make an impact

We're looking for someone who is curious about digital marketing, customer experience and data-driven decision-making. Someone who enjoys working in a collaborative environment, bringing new ideas forward and learning from experienced professionals. If you enjoy analyzing information, learning new technologies, collaborating with others and finding ways to improve customer experiences, this could be the role for you.

As a Student, Customer Digital Experience, you'll support FCC's digital sales and marketing initiatives by helping generate and manage digital leads, improve customer experiences across digital channels and contribute to sales funnel optimization efforts. Your work will help strengthen FCC's digital sales capabilities and support enterprise goals focused on delivering meaningful customer experiences.

You'll be part of the Sales Strategies team, which is responsible for FCC's digital sales and marketing activities, customer experience initiatives and sales funnel optimization. Working alongside digital marketing, sales and operational teams, you'll gain valuable exposure to digital strategy, lead generation, customer journey management and analytics while contributing to projects that create value for customers and employees.

What you'll do

Support digital lead generation activities that help connect customers with FCC products and services
Assist with sales lead follow-up processes and help coordinate lead triage activities with operational teams
Contribute to the execution and monitoring of digital marketing and customer experience initiatives
Gather, organize and analyze information to help optimize digital sales funnels and customer journeys
Support the management and administration of various digital tactics, campaigns and projects
Assist with research related to digital marketing trends, customer behaviour and emerging online opportunities
Collaborate with team members across Sales, Marketing and Operations to support project objectives and business goals
Provide general administrative and project support across the Sales Strategies team as needed

What you’ll bring to the team

Required qualifications:

Currently enrolled in a bachelor's degree program in marketing, communications, digital media, business or a related field
Strong interest in digital marketing, customer experience, sales strategy and analytics
Excellent communication and interpersonal skills
Strong analytical and problem-solving abilities with attention to detail
Ability to manage multiple priorities and work effectively in a fast-paced environment
Experience using Microsoft Office applications, including Excel, PowerPoint and Word
Ability to work independently while contributing to a collaborative team environment

Preferred qualifications:

Previous experience with digital marketing, customer service, communications, sales or related projects
Knowledge of digital marketing concepts such as lead generation, customer journeys or sales funnels
Experience working with data analysis, reporting or marketing performance metrics
Familiarity with customer relationship management (CRM) systems, analytics tools or digital marketing platforms
Bilingualism (English and French) is an asset.

Not sure you meet every requirement? We encourage you to apply anyway.

You belong here
At FCC, we’re committed to creating an inclusive, equitable and accessible workplace – one that reflects the communities where we live, work and play. Our team is made stronger through diversity, and we’re dedicated to building a workforce that brings together a range of backgrounds, abilities and perspectives.

We encourage qualified applicants to apply, including members of these four employment equity groups:
• Indigenous Peoples
• Members of visible minority groups
• Persons with disabilities
• Women

Accessibility and accommodations

To support an inclusive and accessible candidate experience, we encourage anyone needing an adjustment or accommodation during any stage of the recruitment process to email us at: [email protected]. An HR partner will respond and work with applicants who request a reasonable accommodation. Information received in relation to accommodation requests will not impact hiring decisions.

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More about this job

Responsibilities

The student will support digital sales and marketing initiatives by generating leads, managing customer experiences, and optimizing sales funnels. They will collaborate with cross-functional teams to analyze data and contribute to various digital projects and campaigns.

Requirements

Candidates must be currently enrolled in a bachelor's degree program in marketing, communications, digital media, business, or a related field. Strong analytical skills, proficiency in Microsoft Office, and an interest in digital strategy and customer experience are required.

Skills

Digital marketing
Customer experience
Data-driven decision-making
Sales funnel optimization
Lead generation
Customer journey management
Analytics
Communication
Interpersonal skills
Problem-solving
Microsoft Office
Excel
PowerPoint
Word
CRM systems
Reporting

Benefits

Performance-based salary and incentive programs
Flexible and comprehensive group benefit and savings plans
Well-being support
Wellness programs
Learning and development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Digital marketing
Customer experience
Data-driven decision-making
Sales funnel optimization
Lead generation
Customer journey management
Analytics
Microsoft Office
Excel
PowerPoint
Word
CRM
Marketing performance metrics
Digital strategy
Agriculture
Food industry
Crown corporation
Business management software
Lead triage
Customer behaviour

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