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Added 18 days ago
RM
IT Business Analyst (ServiceNow)
Redpath Mining Contractors and Engineers
Vaughan, ON
- Full-time
The IT Business Analyst role is to support the Business Applications team in the planning, design, development, and support of efficient business systems within core organizational…
Added 18 days ago
MM
Senior Analyst - IT Support
Marsh McLennan
Toronto, ON · Mississauga, ON · Kitchener, ON
- Full-time
As a Senior Analyst – IT Support (developing professional individual contributor), you will provide onsite and remote support to end users across multiple offices, installing, maintaining,…
Added 18 days ago
WR
OT Security Analyst
Whitecap Resources Inc.
Calgary, AB
- Full-time
The OT Security Analyst will work closely with the OT Security team, provide day-to-day operational support for OT environments, act as an internal SOC team member, and complete…
Added 18 days ago
LH
AI Augmented Quality Assurance Analyst I
LGI Healthcare Solutions
Montreal, QC
- Full-time
For over 40 years, LGI has built software that healthcare organizations depend on. AI is now at the heart of that work, not as a destination, but as the engine behind our next generation of…
Added 18 days ago
TH
Engineering Analyst- 12 Month Contract
The Home Depot
Vaughan, ON
- Full-time
…an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your…
Added 18 days ago
IF
Data Engineer, Investments
iA Financial Group
Montreal, QC · Quebec, QC
- Full-time
You will work closely with multidisciplinary teams to deliver concrete, high value-added solutions for the organization.
Added 18 days ago
IF
IT Analyst
iA Financial Group
Montreal, QC · Quebec, QC
- Full-time
As an IT Analyst, you will play a key role in supporting business partners, analyzing their needs, and delivering and evolving technology solutions for corporate sectors. You will also…
Added 18 days ago
T
Business Analyst
Teleperformance
Toronto, ON · TPCA Toronto
- Full-time
The Business Analyst plays a critical role in optimizing call center operations. This role is responsible for analyzing data, identifying opportunities for improvement, and collaborating…
Added 18 days ago
JF
SAP Functional Analyst · Order to Cash
Johnvince Foods
Toronto, ON
- $90,000 to $110,000 CAD / year
Our Vision: To lead the way in redefining customer experiences through flavourful snacking and service solutions.
Added 18 days ago
JF
SAP Functional Analyst · Record to Report
Johnvince Foods
Toronto, ON
- $90,000 to $110,000 CAD / year
Our Vision: To lead the way in redefining customer experiences through flavourful snacking and service solutions.
Added 18 days ago
JF
Manager, SAP Solutions
Johnvince Foods
Toronto, ON
- $135,000 to $150,000 CAD / year
- Full-time
Manager, SAP Solutions · Centre of Excellence Manager
Added 18 days ago
K
Associate Director - Cloud Technology Advisor
Kyndryl
Calgary, AB · BC
- Full-time
Collaborate with architects, SMEs, delivery teams, and partners to develop differentiated solutions.
Added 18 days ago
F/
Technical Analyst (Support Services)
FCC / FAC
Regina, SK · Agriculture Place
- Full-time
As a Technical Analyst, you’ll translate business needs into practical, effective technology solutions. You’ll gather and interpret requirements, configure and enhance systems, and…
Added 18 days ago
UO
Tech/Facility Support Analyst, UCalgary Continuing Education
University of Calgary
Calgary, AB
- Part-time
The Department of Central Services in Continuing Education is currently seeking a Recurring Part-time Tech/Facility Support Analyst.
Added 18 days ago
TA
Technical Product Manager (Insurance)
Tiger Analytics Inc.
Remote, Canada
- Full-time
- Remote
…business challenges and drive value through innovative analytical…
Added 18 days ago
IC
Business Specialist
IT Connex
Toronto, ON · Greater Toronto Area, Canada
- Full-time
The IT Business Analyst role is to support the Business Applications team in the planning, design, development, and support of efficient business systems within core organizational…
Added 18 days ago
Senior Visualization Professional
Capgemini
Mississauga, ON
…governance, and support of enterprise reporting and analytics solutions using Microsoft Power BI and Microsoft Fabric. This role serves as the primary point of contact for business…
Added 18 days ago
CP
Senior Incident Response Analyst
Check Point Software
Toronto, ON
- Full-time
Experience with enterprise security solutions, incident crisis management.
Added 18 days ago
CP
Senior Incident Response Analyst
Check Point Software
Montreal, QC
- Full-time
Experience with enterprise security solutions, incident crisis management.
Added 18 days ago
CP
Senior Incident Response Analyst
Check Point Software
Vancouver, BC
- Full-time
Experience with enterprise security solutions, incident crisis management.
Added 18 days ago
SC
Analyste Support Applicatif (Intermédiaire)
SII Canada
Montreal, QC
- Full-time
Investigate application issues, identify root causes, and implement appropriate solutions.
Added 18 days ago
T
Sr. Business Systems Analyst - Core Platform
TD
London, ON · Toronto, ON
- Full-time
…Core Platform's Investment Management(IM) Business Systems Analyst team is the place for…
Added 18 days ago
SL
Associate Director, Investment Data - SLC Management
Sun Life
Toronto, ON · Sun Life Toronto One York
- Full-time
SLC Management is a growing global asset management firm providing innovative and diversified investment solutions to institutional investors. We are breaking new ground with a full…
Added 18 days ago
SM
Associate Director, Investment Data - SLC Management
SLC Management
Toronto, ON · Sun Life Toronto One York
- Full-time
SLC Management is a growing global asset management firm providing innovative and diversified investment solutions to institutional investors. We are breaking new ground with a full…
Added 18 days ago
GS
Analyste Support Applicatif (Intermédiaire)
Groupe SII
Montreal, QC
- Full-time
Investigate application issues, identify root causes, and implement appropriate solutions.

FCC / FAC

Technical Analyst (Support Services)

Regina, SK, Canada
Agriculture Place, Canada

$72,930 - $98,670 · Full-time

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Applications open in a new tab.

Job details

Pay: $72,930 - $98,670
Job type: Full-time
Posting language: English
Posted: Oct 7, 2026

Original job description

Closing Date (MM/DD/YYYY):

10/22/2026

Worker Type:

Permanent

Language(s) Required:

English

Term Duration (in months):

Salary Range (plus eligible to receive a performance based incentive, applicable to position) :

$72,930 - $98,670

Why FCC?

At FCC, we’re proud to be 100% invested in Canadian agriculture and food. As a federal Crown corporation, we provide financing, knowledge resources and business management software to over 103,000 customers nationwide.

Here’s what you can expect when you join our team:

Competitive total rewards packages: market-aligned and performance-based salary and incentive programs, flexible and comprehensive group benefit and savings plans, and well-being support through benefits and wellness programs
Purpose-driven work: We build strong relationships, share knowledge and support the people who feed the world
Growth: Learning and development opportunities to help you thrive
Hybrid work options

How you’ll make an impact

As a Technical Analyst, you’ll translate business needs into practical, effective technology solutions. You’ll gather and interpret requirements, configure and enhance systems, and continuously improve tools and processes to support automation and reliable operations. Using your technical curiosity and critical thinking skills, you’ll troubleshoot issues, work with modern cloud technologies - including SaaS and PaaS - and apply your understanding of system integration to deliver solutions that advance FCC’s goals and improve the customer experience.

You’ll also bring strong service desk experience to the role by resolving customer issues using best practices, providing timely and effective support, and maintaining clear, accurate troubleshooting documentation.

What you’ll do

Develop, implement and support tools, processes and technical solutions that improve FCC’s business capabilities

Lead team and stakeholder meetings and participate in after-hours on-call rotation

Offer technical support by phone, email, chat and one-on-one interactions

Facilitate the resolution of Major IT Incidents

Troubleshoot second-level IT support issues and common issues, trend analysis and documentation

Required qualifications:

Diploma or certificate in information technology or computer science

Minimum two years of service desk or call centre experience or related experience (or an equivalent combination of education and experience)

In-depth knowledge of common software and operating systems

Exceptional commitment to customer service

Extensive knowledge of systems analysis, design concepts, and computing and software industry trends

Valid driver’s licence

ITIL V3 Foundations certification

Preferred qualifications:

Information Technology Infrastructure Library (ITIL) certification

Mac certification

Microsoft certification

Not sure you meet every requirement? We encourage you to apply anyway.

You belong here
At FCC, we’re committed to creating an inclusive, equitable and accessible workplace – one that reflects the communities where we live, work and play. Our team is made stronger through diversity, and we’re dedicated to building a workforce that brings together a range of backgrounds, abilities and perspectives.

We encourage qualified applicants to apply, including members of these four employment equity groups:
• Indigenous Peoples
• Members of visible minority groups
• Persons with disabilities
• Women

Accessibility and accommodations

To support an inclusive and accessible candidate experience, we encourage anyone needing an adjustment or accommodation during any stage of the recruitment process to email us at: TalentSupplyRecherch@fcc-fac.ca. An HR partner will respond and work with applicants who request a reasonable accommodation. Information received in relation to accommodation requests will not impact hiring decisions.

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More about this job

Responsibilities

The Technical Analyst will translate business needs into effective technology solutions by configuring systems and improving automation tools. They are also responsible for providing technical support, resolving major IT incidents, and maintaining accurate troubleshooting documentation.

Requirements

Candidates must possess a diploma or certificate in information technology or computer science along with at least two years of service desk or related experience. Proficiency in software, operating systems, and ITIL V3 Foundations certification are required.

Skills

Technical analysis
System configuration
Troubleshooting
Cloud technologies
SaaS
PaaS
System integration
Service desk
Automation
ITIL
Trend analysis
Customer service
Incident management
Requirement gathering
Critical thinking

Benefits

Performance-based salary and incentive programs
Flexible group benefit plans
Savings plans
Well-being support
Wellness programs
Learning and development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Technical Analyst
Support Services
Cloud
SaaS
PaaS
System Integration
ITIL
Service Desk
Automation
Troubleshooting
Incident Management
Information Technology
Computer Science
Mac Certification
Microsoft Certification
Systems Analysis
Agriculture
Crown Corporation

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