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Added 10 mins ago
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Business Analyst, Winter 2027 (Co-op/Internship) - 8 month
BMO
Toronto, ON · BMOPLACE
- Full-time
Investigates and identifies strategies to optimize business operations and services, and inform business decisions. Defines business requirements to inform technology build and operations…
Added 10 mins ago
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Product Control Analyst, Winter 2027 (Co-op/Internship) - 4 Months
BMO
Toronto, ON · FCP
- Full-time
Consolidates, analyzes, and reports on the financial performance of the business / group to support the month-, quarter-, and year-end closing process, including financial reporting and…
Added 10 mins ago
B
Audit and Exam Support Analyst, Winter 2027 (Co-op/Internship) - 4 months
BMO
Toronto, ON · BMOPLACE
- Full-time
Investigates and identifies strategies to optimize business operations and services, and inform business decisions. Defines business requirements to inform technology build and operations…
Added 10 mins ago
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Operations Analyst (New or Recent Graduate)
BMO
Barrie, ON · BCC
- Full-time
…to run the mission critical systems for the company ensuring business service levels are met and environments are managed. Monitors and ensures service restoration of infrastructure,…
Added 24 mins ago
RM
IT Business Analyst (ServiceNow)
Redpath Mining Contractors and Engineers
Vaughan, ON
- Full-time
The IT Business Analyst role is to support the Business Applications team in the planning, design, development, and support of efficient business systems within core organizational…
Added 24 mins ago
MM
Senior Analyst - IT Support
Marsh McLennan
Toronto, ON · Mississauga, ON · Kitchener, ON
- Full-time
As a Senior Analyst – IT Support (developing professional individual contributor), you will provide onsite and remote support to end users across multiple offices, installing, maintaining,…
Added 24 mins ago
T
Business Insights Analyst II
TD
Toronto, ON · Montreal, QC
- Full-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 39 mins ago
C
Senior Business Analyst, Client Communications
CIBC
Toronto, ON
- Full-time
…compliance with internal controls and procedures. The Senior Business Analyst is a seasoned expert responsible for conducting highly specialized research, and providing analysis to senior…
Added 54 mins ago
IG
ITSM - Jira Analyst (Jira, JSM Cloud)
Insight Global
Markham, ON
- $45 to $55 CAD / hour
- Contract
The Senior ITSM Analyst is a senior practitioner responsible for advancing the effectiveness, reliability and maturity of IT Service Management across the organization. The role combines…
Added 54 mins ago
ND
Hardware Asset Management Analyst - FTR
NTT DATA North America
Burnaby, BC
- Full-time
We are currently seeking a Hardware Asset Management Analyst - FTR to join our team in Burnaby, Victoria, Kelowna or Prince George, British Columbia (CA-BC), Canada (CA).
Added 54 mins ago
ND
Software Asset Management Analyst (Temp)
NTT DATA North America
Burnaby, BC
- Temporary
We are currently seeking a Software Asset Management Analyst (Temp) to join our team in Burnaby, Victoria, Kelowna or Prince George, British Columbia (CA-BC), Canada (CA).
Added 1 hour ago
LH
AI Augmented Quality Assurance Analyst I
LGI Healthcare Solutions
Montreal, QC
- Full-time
An understanding of the business impact of quality assurance activities and the ability to prioritize initiatives based on risk, business value, and their impact on delivery quality, user…
Added 1 hour ago
TH
Engineering Analyst- 12 Month Contract
The Home Depot
Vaughan, ON
- Full-time
The Engineering Analyst uses continuous improvement and analytical methods to understand, model, and improve supply chain processes and productivity. This position focuses on applying…
Added 1 hour ago
IF
Intern - IT Analyst
iA Financial Group
Montreal, QC · Quebec, QC
- Full-time
…confident and secure about their future? As an Intern - IT Analyst, you will play a key role in delivering and improving technology solutions in collaboration with various…
Added 1 hour ago
IF
Data Engineer, Investments
iA Financial Group
Montreal, QC · Quebec, QC
- Full-time
Work collaboratively with: Product Owners and Product Managers (PO & PM) Architects, Data Scientists, Business partners
Added 1 hour ago
IF
Claims Analyst
iA Financial Group
Vancouver, BC
- Full-time
…opportunity to support clients when it matters most? As a Claims Analyst with our Special Markets Claims team, you will assess lower-risk and non-core claims in accordance with policy…
Added 1 hour ago
IF
Business Analyst
iA Financial Group
Montreal, QC · Quebec, QC
- Full-time
…clients feel confident and secure about their future? As a Business Analyst, you will play a key role in identifying high-value opportunities and transforming business needs into tangible…
Added 1 hour ago
IF
IT Analyst
iA Financial Group
Montreal, QC · Quebec, QC
- Full-time
As an IT Analyst, you will play a key role in supporting business partners, analyzing their needs, and delivering and evolving technology solutions for corporate sectors. You will also…
Added 1 hour ago
IF
IT and Business Process Integration Analyst
iA Financial Group
Montreal, QC · Quebec, QC
- Full-time
As an IT and Business Process Integration Analyst, you will play a key role in the integration of newly acquired subsidiaries and their alignment with corporate IT processes, systems, and…
Added 1 hour ago
SA
Applications Product Owner
Stelumar Advanced Manufacturing Inc.
Canada
- Full-time
Experience acting as a product owner, business analyst, or similar liaison role between operations stakeholders and technical teams
Added 2 hours ago
IE
Analyst, Business
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
IMAX is seeking a Business Analyst to bridge business functions, technology teams, data teams, project management, and senior leadership in defining and delivering technology-enabled…
Added 3 hours ago
UO
Research Financial Analyst
University of Waterloo
Waterloo, ON
- Full-time
The Research Financial Analyst (RFA) is responsible for the financial administration and management of a portfolio of research accounts for a specific group of researchers. These…
Added 3 hours ago
T
Business Analyst
Teleperformance
Toronto, ON · TPCA Toronto
- Full-time
The Business Analyst plays a critical role in optimizing call center operations. This role is responsible for analyzing data, identifying opportunities for improvement, and collaborating…
Added 3 hours ago
T
Business Analyst
Teleperformance
Toronto, ON · TPCA Toronto
- $54,500 CAD / year
We are seeking a highly motivated and experienced Business Analyst to focus on stakeholder management and communication, and delivering actionable insights through data reporting and…
Added 4 hours ago
CO
ANALYST, TRANSIT
City of Brampton
Brampton, ON
- Full-time
Post-secondary degree or diploma in Business-related field with specialization in Finance and/or Accounting, or an equivalent combination of education, training and related work experience.

FCC / FAC

Technical Analyst (Support Services)

Regina, SK, Canada
Agriculture Place, Canada

$72,930 - $98,670 · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $72,930 - $98,670
Job type: Full-time
Apply by: Oct 23, 2026
Posting language: English
Posted: Oct 7, 2026

Original job description

Closing Date (MM/DD/YYYY):

10/22/2026

Worker Type:

Permanent

Language(s) Required:

English

Term Duration (in months):

Salary Range (plus eligible to receive a performance based incentive, applicable to position) :

$72,930 - $98,670

Why FCC?

At FCC, we’re proud to be 100% invested in Canadian agriculture and food. As a federal Crown corporation, we provide financing, knowledge resources and business management software to over 103,000 customers nationwide.

Here’s what you can expect when you join our team:

Competitive total rewards packages: market-aligned and performance-based salary and incentive programs, flexible and comprehensive group benefit and savings plans, and well-being support through benefits and wellness programs
Purpose-driven work: We build strong relationships, share knowledge and support the people who feed the world
Growth: Learning and development opportunities to help you thrive
Hybrid work options

How you’ll make an impact

As a Technical Analyst, you’ll translate business needs into practical, effective technology solutions. You’ll gather and interpret requirements, configure and enhance systems, and continuously improve tools and processes to support automation and reliable operations. Using your technical curiosity and critical thinking skills, you’ll troubleshoot issues, work with modern cloud technologies - including SaaS and PaaS - and apply your understanding of system integration to deliver solutions that advance FCC’s goals and improve the customer experience.

You’ll also bring strong service desk experience to the role by resolving customer issues using best practices, providing timely and effective support, and maintaining clear, accurate troubleshooting documentation.

What you’ll do

Develop, implement and support tools, processes and technical solutions that improve FCC’s business capabilities

Lead team and stakeholder meetings and participate in after-hours on-call rotation

Offer technical support by phone, email, chat and one-on-one interactions

Facilitate the resolution of Major IT Incidents

Troubleshoot second-level IT support issues and common issues, trend analysis and documentation

Required qualifications:

Diploma or certificate in information technology or computer science

Minimum two years of service desk or call centre experience or related experience (or an equivalent combination of education and experience)

In-depth knowledge of common software and operating systems

Exceptional commitment to customer service

Extensive knowledge of systems analysis, design concepts, and computing and software industry trends

Valid driver’s licence

ITIL V3 Foundations certification

Preferred qualifications:

Information Technology Infrastructure Library (ITIL) certification

Mac certification

Microsoft certification

Not sure you meet every requirement? We encourage you to apply anyway.

You belong here
At FCC, we’re committed to creating an inclusive, equitable and accessible workplace – one that reflects the communities where we live, work and play. Our team is made stronger through diversity, and we’re dedicated to building a workforce that brings together a range of backgrounds, abilities and perspectives.

We encourage qualified applicants to apply, including members of these four employment equity groups:
• Indigenous Peoples
• Members of visible minority groups
• Persons with disabilities
• Women

Accessibility and accommodations

To support an inclusive and accessible candidate experience, we encourage anyone needing an adjustment or accommodation during any stage of the recruitment process to email us at: TalentSupplyRecherch@fcc-fac.ca. An HR partner will respond and work with applicants who request a reasonable accommodation. Information received in relation to accommodation requests will not impact hiring decisions.

Apply About employer

More about this job

Responsibilities

The Technical Analyst will translate business needs into effective technology solutions by configuring systems and improving automation tools. They are also responsible for providing technical support, resolving major IT incidents, and maintaining accurate troubleshooting documentation.

Requirements

Candidates must possess a diploma or certificate in information technology or computer science along with at least two years of service desk or related experience. Proficiency in software, operating systems, and ITIL V3 Foundations certification are required.

Skills

Technical analysis
System configuration
Troubleshooting
Cloud technologies
SaaS
PaaS
System integration
Service desk
Automation
ITIL
Trend analysis
Customer service
Incident management
Requirement gathering
Critical thinking

Benefits

Performance-based salary and incentive programs
Flexible group benefit plans
Savings plans
Well-being support
Wellness programs
Learning and development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Technical Analyst
Support Services
Cloud
SaaS
PaaS
System Integration
ITIL
Service Desk
Automation
Troubleshooting
Incident Management
Information Technology
Computer Science
Mac Certification
Microsoft Certification
Systems Analysis
Agriculture
Crown Corporation

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