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Added 8 mins ago
GA
Back-of-House Supervisor, Armani Caffè (FT)
Giorgio Armani
Vancouver, BC
- Part-time
…back-of-house role, with at least one (1+) year of supervisory, shift lead, or team lead experience; luxury hospitality or high-volume café experience is…
Added 8 mins ago
CC
Maintenance Specialist
Chrysos Corporation
Val-d'Or, QC
- Full-time
…is what makes us successful. Chrysos Corporation’s diverse team of scientists, engineers and industry specialists are coming together to build technologies to provide rapid, accurate and…
Added 8 mins ago
GC
Supervisor, Mine OperationsNew
Glencore Canada
Sparwood, BC
- $123,000 to $152,000 CAD / year
- Full-time
EVR is proud to be part of the Glencore Group, contributing to a global portfolio of operations with a history that dates back more than 100 years in Canada.
Added 8 mins ago
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Sport & Fitness Specialist
Wildtree Herbs, Inc.
Anzac, AB
- Full-time
…others to discover what they are capable of. Every program you lead and every interaction you have is an opportunity to help someone build confidence, improve their wellbeing, and feel like…
Added 8 mins ago
GC
Site Manager - Geco/Wilroy Mine SitesNew
Glencore Canada
Manitouwadge, ON
- Full-time
…Water Treatment Plant Coordinator and Technician. Join our team as the Site Manager overseeing two sites, ensuring full compliance with Glencore and government requirements. You’ll engage…
Added 8 mins ago
EA
Mechanical Production Supervisor
Eclipse Automation
Cambridge, ON
- Full-time
…Production department. Work directly with the Project Procurement Lead, Electrical Shop, and Engineering teams to ensure production timeline and goals are met. Work with the Tool Room…
Added 8 mins ago
RR
Autos Cashier
Radius Recycling
Calgary, AB
- Full-time
This role works as part of a retail sales team to provide best in class customer care. This retail sales position can work their way up through Parts Specialist and eventually a Retail…
Added 23 mins ago
M
Senior Software Engineer - Customer Portfolio Enablement
Marqeta
Remote, Canada
- Full-time
- Remote
…to issue cards, authorize transactions, and manage payment operations in real time. Marqeta is powering the most well known brands in the new economy (Block, Cash App, Affirm, Instacart,…
Added 23 mins ago
M(
Manager, Inside Sales - Enterprise
MaintainX (An Autodesk Company)
Remote, Canada
- $136,000 to $220,000 CAD / year
- Full-time
- Remote
We're hiring a Manager, Inside Sales to lead a team of 5-6 ISRs, coach them into strong closers, and help build this function from the ground up. You'll be a player-coach: close enough to…
Added 37 mins ago
LC
Supervisor, Production
Loblaw Companies Limited
Burnaby, BC
- Full-time
The Supervisor Production will assist the Pharmacy Operations Management Team in overseeing the day-to-day workflow process of their team within Operations and to ensure optimal customer…
Added 37 mins ago
B&
Retail Assistant Store Manager-PLACE LAURIER
Bath & Body Works
Quebec, QC
- $26.25 to $32.95 USD / hour
- Full-time
…your next chapter, we invest in your growth so you can learn, lead and help create feel good moments every…
Added 37 mins ago
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Client Partner - Insurance
Cognizant
Toronto, ON
- Full-time
…accounts. You will be a valued member of the account leadership team and work collaboratively with delivery, operations, finance, service line, innovation, and business teams across…
Added 37 mins ago
7
Store Crew
7-Eleven
Delta, BC
- Internship
…stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of…
Added 37 mins ago
7
Store Crew
7-Eleven
Surrey, BC
- Internship
…stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of…
Added 37 mins ago
7
Store Crew
7-Eleven
Burnaby, BC
- Internship
…stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of…
Added 37 mins ago
7
Store Crew
7-Eleven
Surrey, BC
- Internship
…stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of…
Added 53 mins ago
C
Maintenance Specialist
Chrysos
Val-d'Or, QC
- Full-time
…is what makes us successful. Chrysos Corporation’s diverse team of scientists, engineers and industry specialists are coming together to build technologies to provide rapid, accurate and…
Added 53 mins ago
M
Cloud Solution Architect
Microsoft
Calgary, AB · Vancouver, BC · Ottawa, ON · Toronto, ON
- Full-time
…Microsoft Azure technical subject matter expertise you will lead technical conversations with customers to drive value from their MS investments, including identifying resolutions to issues…
Added 1 hour ago
VE
Health & Safety Manager F/H
VINCI Energies
Toronto, ON
- Full-time
…documentation in collaboration with the Project Management Team, ensuring it remains up to date throughout the project and addresses all particularly hazardous work…
Added 1 hour ago
NV
Senior Technical Cybersecurity Lead (ID#5561)
New Value Solutions
Canada
- Contract
…US and the EU, is seeking a Cybersecurity Senior Technical Lead. This is a contract opportunity and is a hybrid role requiring onsite work at our client. The successful candidate will be…
Added 1 hour ago
C
Genesys Cloud CX Technical Lead
CGI
Toronto, ON
- Full-time
CGI is seeking a Genesys Cloud CX Technical Lead with specialized expertise in Genesys, CCaaS development, and Microsoft Azure. This role will lead the design, development, integration, and…
Added 1 hour ago
GD
Manager, Infrastructure and Cloud Services
General Dynamics Missions System International
Ottawa, ON
- $120,000 to $160,000 CAD / year
- Full-time
Lead enterprise infrastructure, cloud, compute, virtualization, storage, data protection, and Microsoft 365 operations.
Added 1 hour ago
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Executive Assistant
Benevity
Remote, Canada
- Full-time
- Remote
We’re looking for an experienced Executive Assistant to join our team. This is a trusted-partner role for a seasoned professional who thrives in a fast-paced environment where priorities…
Added 1 hour ago
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Senior Environmental Scientist / Engineer / Technologist
Worley
Calgary, AB
- Full-time
…environmental outcomes across the full asset lifecycle. Our team combines technical excellence, practical field expertise, and innovative thinking to solve complex environmental challenges…
Added 1 hour ago
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Manager IM/IT
Hays
Ottawa, ON
- $106,000 to $132,000 CAD / year
- Full-time
IT Operations & Service Delivery: Lead a team of IT professionals supporting end-user computing, service desk operations, cloud services, on-premises infrastructure, and enterprise…

FCC / FAC

Technical Analyst (Support Services)

Regina, SK, Canada
Agriculture Place, Canada

$72,930 - $98,670 · Full-time

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Job details

Pay: $72,930 - $98,670
Job type: Full-time
Apply by: Oct 23, 2026
Posting language: English
Posted: Oct 7, 2026

Original job description

Closing Date (MM/DD/YYYY):

10/22/2026

Worker Type:

Permanent

Language(s) Required:

English

Term Duration (in months):

Salary Range (plus eligible to receive a performance based incentive, applicable to position) :

$72,930 - $98,670

Why FCC?

At FCC, we’re proud to be 100% invested in Canadian agriculture and food. As a federal Crown corporation, we provide financing, knowledge resources and business management software to over 103,000 customers nationwide.

Here’s what you can expect when you join our team:

Competitive total rewards packages: market-aligned and performance-based salary and incentive programs, flexible and comprehensive group benefit and savings plans, and well-being support through benefits and wellness programs
Purpose-driven work: We build strong relationships, share knowledge and support the people who feed the world
Growth: Learning and development opportunities to help you thrive
Hybrid work options

How you’ll make an impact

As a Technical Analyst, you’ll translate business needs into practical, effective technology solutions. You’ll gather and interpret requirements, configure and enhance systems, and continuously improve tools and processes to support automation and reliable operations. Using your technical curiosity and critical thinking skills, you’ll troubleshoot issues, work with modern cloud technologies - including SaaS and PaaS - and apply your understanding of system integration to deliver solutions that advance FCC’s goals and improve the customer experience.

You’ll also bring strong service desk experience to the role by resolving customer issues using best practices, providing timely and effective support, and maintaining clear, accurate troubleshooting documentation.

What you’ll do

Develop, implement and support tools, processes and technical solutions that improve FCC’s business capabilities

Lead team and stakeholder meetings and participate in after-hours on-call rotation

Offer technical support by phone, email, chat and one-on-one interactions

Facilitate the resolution of Major IT Incidents

Troubleshoot second-level IT support issues and common issues, trend analysis and documentation

Required qualifications:

Diploma or certificate in information technology or computer science

Minimum two years of service desk or call centre experience or related experience (or an equivalent combination of education and experience)

In-depth knowledge of common software and operating systems

Exceptional commitment to customer service

Extensive knowledge of systems analysis, design concepts, and computing and software industry trends

Valid driver’s licence

ITIL V3 Foundations certification

Preferred qualifications:

Information Technology Infrastructure Library (ITIL) certification

Mac certification

Microsoft certification

Not sure you meet every requirement? We encourage you to apply anyway.

You belong here
At FCC, we’re committed to creating an inclusive, equitable and accessible workplace – one that reflects the communities where we live, work and play. Our team is made stronger through diversity, and we’re dedicated to building a workforce that brings together a range of backgrounds, abilities and perspectives.

We encourage qualified applicants to apply, including members of these four employment equity groups:
• Indigenous Peoples
• Members of visible minority groups
• Persons with disabilities
• Women

Accessibility and accommodations

To support an inclusive and accessible candidate experience, we encourage anyone needing an adjustment or accommodation during any stage of the recruitment process to email us at: TalentSupplyRecherch@fcc-fac.ca. An HR partner will respond and work with applicants who request a reasonable accommodation. Information received in relation to accommodation requests will not impact hiring decisions.

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More about this job

Responsibilities

The Technical Analyst will translate business needs into effective technology solutions by configuring systems and improving automation tools. They are also responsible for providing technical support, resolving major IT incidents, and maintaining accurate troubleshooting documentation.

Requirements

Candidates must possess a diploma or certificate in information technology or computer science along with at least two years of service desk or related experience. Proficiency in software, operating systems, and ITIL V3 Foundations certification are required.

Skills

Technical analysis
System configuration
Troubleshooting
Cloud technologies
SaaS
PaaS
System integration
Service desk
Automation
ITIL
Trend analysis
Customer service
Incident management
Requirement gathering
Critical thinking

Benefits

Performance-based salary and incentive programs
Flexible group benefit plans
Savings plans
Well-being support
Wellness programs
Learning and development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Technical Analyst
Support Services
Cloud
SaaS
PaaS
System Integration
ITIL
Service Desk
Automation
Troubleshooting
Incident Management
Information Technology
Computer Science
Mac Certification
Microsoft Certification
Systems Analysis
Agriculture
Crown Corporation

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