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Added 3 months ago
F
Agent D’opérations Bilingue
FCT
Montreal, Quebec · Saint-Laurent, QC
- Full-time
Assurer un service client de qualité supérieure à nos clients via le portail, par e-mail et par téléphone, en répondant à toutes les demandes dans les délais impartis. Développer des…
Added 3 months ago
SC
Coordonnateur de site - Sécurité physique - (chez un client) - Montréal
Securitas Canada
Montreal, QC
- Full-time
Directeur de la Sécurité est responsable de la supervision des opérations quotidiennes d'un compte client désigné, garantissant des services de sécurité de haute qualité et une excellence…
Added 3 months ago
P
Enterprise Engineering Services Sales, Director
PwC
Toronto, Ontario
- Full-time
…optimize operational efficiency. These individuals analyze client needs, implement software solutions, and provide training and support for seamless integration and utilization of business…
Added 3 months ago
P
Senior Associate, Salesforce Technical Consultant
PwC
Calgary, Alberta · Edmonton, Alberta · Vancouver, British Columbia · Ottawa, Ontario · Toronto, Ontario
- Full-time
…deploying scalable Salesforce solutions to support complex service delivery and operational workflows. This role works closely with business analysts and client stakeholders to translate…
Added 3 months ago
P
U.S. Tax, Senior Associate (Bilingual FR/EN)
PwC
Montreal, Quebec · Quebec, Quebec
- Full-time
…solvers, helping to solve business issues, deliver high-quality client service and operational efficiency. Responsibilities include but are not limited…
Added 2 months ago
P
Financial Reporting & Tax Compliance, Manager
PwC
Vaughan, ON
- Full-time
Strong analytical capability, sound business sense and a creative mind that has earned a reputation of providing excellence in client service
Added 3 months ago
BT
Agent, Support Technique
Bumper To Bumper Auto Parts
Boucherville, Quebec
- Full-time
Nous recherchons une personne souhaitant saisir de nouvelles opportunités passionnantes en tant qu’Agent, Support Technique pour notre équipe en pleine expansion. La personne retenue sera…
Added 3 months ago
P
Private Business Tax, Manager (Bilingual FR/EN)
PwC
Quebec, Quebec
- Full-time
Strong analytical capability, sound business sense and creative mind that have earned you a reputation for providing excellence in client service
Added 4 months ago
C
Agent de location / Leasing agent
Claria
Montreal, Quebec
- Full-time
We are looking for an experienced Leasing Agent to join the condo rental team for our new 446-unit Gardenia project in Lachine. If you are an expert in sales (a “closer”!) and customer…
Added 4 months ago
P
Performance and Restructuring Senior Associate (Bilingual FR/EN)
PwC
Montreal, Quebec
- Full-time
…solvers, helping to solve business issues, deliver high quality client service and operational efficiency. Responsibilities include but are not limited…
Added 3 months ago
P
Transaction Services Manager  - Financial Services (Bilingual FR/EN)
PwC
Vancouver, British Columbia · Toronto, Ontario
- Full-time
…solvers, helping to solve business issues, deliver high quality client service and operational efficiency. Responsibilities include but are not limited…
Added 4 months ago
P
Accounting and Transaction Advisory Senior Manager (Bilingual FR/EN)
PwC
Montreal, Quebec
- Full-time
…transactions and other transformational events. You’ll tackle client’s needs with a solution-oriented approach that creatively addresses complex financial reporting problems for high…
Added 2 months ago
P
SAP EAM, Senior Associate (Bilingual FR/EN)
PwC
Montreal, QC · Quebec, QC
- Full-time
…optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business…
Added 2 months ago
TA
Leisure Travel Agent
Transat AT
Winnipeg, MB
- Full-time
Network and promote new travel business and grow your repeat client base;
Added 2 months ago
P
SAP FICO, Senior Associate (Bilingual FR/EN)
PwC
Montreal, QC · Quebec, QC
- Full-time
…optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business…
Added 4 months ago
A
Agent.e de perception bilingue (Hybride) / Bilingual Perception Agent (Hybrid)
Alterfina
QC
- Full-time
Comme agent(e) de recouvrement, tu joueras un rôle clé dans la gestion des comptes en souffrance et l’accompagnement des clients vers des solutions de paiement réalistes et adaptées à leur…
Added 4 months ago
P
Risk Modelling Services, Actuarial P&C Senior Associate
PwC
Toronto, Ontario
- Full-time
Commitment to providing excellent client service, by building and maintaining productive relationships with both internal and external clients
Added 4 months ago
P
Workday Integration Specialist, Senior Associate, AES
PwC
Ottawa, Ontario
- Full-time
…optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business…
Added 4 months ago
R
Leader qualité et des technologies de données | Quality Operation Lead and Data Technologies
RTX
Longueuil, Quebec
- Full-time
Expérience avec le service à la clientèle, investigation et retour de communication avec le client;
Added 4 months ago
E
Fire Suppression Technician/ Technicien en extinction d'incendie
Everguard
Ontario · Sudbury, Ontario
- Full-time
…focused on delivering high-quality products, solutions, and service to our clients. Every day our team members apply their unique knowledge, skills, and abilities to their work, living by…
Added 4 months ago
S&
Agent(e) général(e), Centre Multi-Technologique | General Agent, Multi-Technology Center
S & E Services Limited Partnership
Montreal, Quebec
- Full-time
Raison d’être du poste : Nous sommes à la recherche d’une personne fiable et axé sur le service à la clientèle pour soutenir nos activités d’impression et d’opérations. Ce poste consiste à…
Added 4 months ago
P
Financial Services Risk and Regulatory Advisory, Manager
PwC
Toronto, Ontario
- Full-time
Apply risk and regulatory knowledge and a broad advisory skillset to develop and enhance client deliverables across financial and non-financial risk dimensions, including, enterprise risk,…
Added 4 months ago
P
Financial Services Corporate Tax Manager
PwC
Toronto, Ontario
- Full-time
Strong analytical capability, sound business sense and creative mind that have earned you the reputation of providing excellence in client service
Added 3 months ago
ET
Premium Corporate Travel Agent NA
Encore Travel
Montreal, Quebec
- Full-time
As a proudly woman-owned, independent company, Encore moves fast, solves harder problems, and grows with intention, never compromising on the personalized service that sets it apart.
Added 2 months ago
P
Workforce Transformation Manager
PwC
Toronto, ON
- Full-time
Strong client relationships driven by service excellence

FCT

Agent D’opérations Bilingue

Montreal, QC, Canada
Saint-Laurent, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English · French
Posted: Jul 3, 2026

Original job description

English section of this bilingual listing.

Company Summary

Come work for a company that’s committed to the success of each and every employee. A place where innovators and collaborators come together and build on each other’s talents. Where diversity is welcomed and celebrated.

FCT provides industry-leading title insurance, default solutions and other real estate related products and services to legal, lending, valuation and real estate professionals across Canada. With FCT, you will have the opportunity to build a meaningful career. Join us as we continue to do exciting work and make a big impact on our colleagues, customers and communities.

Job Summary

We are continually searching for great talent; individuals who possess a deep commitment to the customers and markets we serve. If you would like to join a company that is committed to the success of each employee and offers challenge, purpose and the opportunity to grow both personally and professionally in a team-oriented environment, you'll enjoy a career with us! We understand that fostering a diverse and inclusive environment is critical for the success of our business, and we actively work towards it every day.

HERE’S HOW YOU’LL CONTRIBUTE:

Provide superior client service via the portal, email and telephone, responding to all requests within the allotted time frame. Develop internal and external partnerships to improve the overall client service experience.
Manage, as directed by the lender’s representative, issues and discrepancies related to titles (lender, real estate specialist, etc.).
Manage daily tasks in accordance with our corporate policies.
Work collaboratively with our external clients such as lenders, notaries and brokers.

HERE’S WHAT YOU’LL BRING:

A degree in legal technology or as a notary, or equivalent experience, is considered an asset.
Excellent telephone etiquette, with strong communication and interpersonal skills.
Demonstrated ability to solve problems and prioritize.
Must be bilingual.
Must be highly detail-oriented and able to manage conflicting priorities in a busy, deadline-driven environment.
Ability to exercise good judgment in protecting confidential information.
Intermediate MS Office and Outlook skills.

Advanced proficiency in French (reading, writing, and speaking) required. Bilingualism certification is considered an asset. Candidates must be flexible to work a regular rotating late shift up to 7:00 pm (AST).

The Great Place to Work® Institute has named FCT one of Canada’s Top 50 Best Workplaces and one of the Best Workplaces in Canada for Women. We’re also one of Achievers 50 Most Engaged Workplaces™ in North America.

By joining us, you will not only be part of an award-winning organization, you will be part of a workforce that is engaged and empowered to succeed.

Thank you for considering FCT. We look forward to meeting you.

Total Direct Compensation:

52,310 - 62,850

Any pay range is in $CAD. The stated pay range reflects the total expected compensation for this role (e.g., base pay plus any expected incentives or allowances, where applicable)

HERE’S WHAT SETS US APART:

Through mentoring, innovative tools, and a variety of programs that engage and reward, we empower each employee to be great and drive results.

Comprehensive benefits that include Employee and Family Assistance Program (EFAP) and Wellness Essentials
Group retirement savings plan with company match
Paid holidays and generous paid time off
Hybrid work arrangements
Paid volunteer opportunities and charitable donation matching
Employee recognition programs that include referral incentives
Potential for performance-based incentives
The opportunity to participate in our stock purchase plan
And more!

*As per terms of the employment agreement

For over a decade, FCT has been certified by the Great Place to Work® Institute as one of Canada’s best workplaces. We have also been recognized as a Top 50 Best Workplace in Canada, Best Workplaces in Canada for Women and Best Workplaces in Canada with Most Trusted Executive teams. In addition, FCT is recognized as one of Greater Toronto’s Top Employers.

By joining us, you will not only be part of an award-winning organization, you will be part of a workforce that is engaged and empowered to succeed.

Thank you for considering FCT. We look forward to meeting you.

In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, a request for accommodation will be accepted as part of FCT’s hiring process.

To avoid any delays in the recruitment process, if you require accommodation to apply, please provide your accommodation needs in advance. You may also be required to submit adequate medical/other documentation to Human Resources to support your request for accommodation.

FCT is an equal opportunity employer and is committed to an active nondiscrimination program. All recruitment, hiring, placements, transfers, promotions, training, compensation, benefits, discipline, and other terms and conditions of employment will be on the basis of the qualifications of the individual regardless of race, colour, place of origin, ethnic origin, citizenship, handicap (including mental and physical disability), sex, sexual orientation, gender identity and expression, creed (religion), marital status, family status (being in a parent/child relationship), age, or any other basis prohibited by the applicable provincial or federal human rights legislation.

Read the full bilingual original

Company Summary

Job Summary

En tant qu'agent d'opérations bilingue, vous devrez:
Assurer un service client de qualité supérieure à nos clients via le portail, par e-mail et par téléphone, en répondant à toutes les demandes dans les délais impartis. Développer des partenariats internes et externes afin d’améliorer l’expérience globale du service client.
Gérer, suivant les consignes du représentant du prêteur, les problèmes et les divergences relatives aux titres de propriété (prêteur, spécialiste en crédit immobilier, etc.)
Gérer les tâches quotidiennes conformément à nos politiques d’entreprise
Travailler en collaboration avec nos clients externes, tels que les prêteurs, les notaires et les courtiers

VOTRE CONTRIBUTION :

Assurer un service client de qualité supérieure à nos clients via le portail, par e-mail et par téléphone, en répondant à toutes les demandes dans les délais impartis. Développer des partenariats internes et externes afin d’améliorer l’expérience globale du service client.
Gérer, suivant les consignes du représentant du prêteur, les problèmes et les divergences relatives aux titres de propriété (prêteur, spécialiste en crédit immobilier, etc.).
Gérer les tâches quotidiennes conformément à nos politiques d’entreprise.
Travailler en collaboration avec nos clients externes, tels que les prêteurs, les notaires et les courtiers.

VOS COMPÉTENCES :

Un diplôme de technicien(ne) juridique ou un notaire, ou une expérience équivalente, sera considéré comme un atout.
Excellent sens du contact téléphonique, avec de solides compétences en communication et en relations interpersonnelles.
Capacité avérée à résoudre les problèmes et à hiérarchiser les priorités.
Doit être bilingue.
Être très minutieux et avoir la capacité à gérer des priorités conflictuelles dans un environnement occupé et axé sur les échéanciers serrés.
Capacité à faire preuve de bon jugement dans la protection des informations confidentielles.
Bonnes compétences avec MS Office et Outlook.

***************************************************************************

HERE’S HOW YOU’LL CONTRIBUTE:

Provide superior client service via the portal, email and telephone, responding to all requests within the allotted time frame. Develop internal and external partnerships to improve the overall client service experience.
Manage, as directed by the lender’s representative, issues and discrepancies related to titles (lender, real estate specialist, etc.).
Manage daily tasks in accordance with our corporate policies.
Work collaboratively with our external clients such as lenders, notaries and brokers.

HERE’S WHAT YOU’LL BRING:

A degree in legal technology or as a notary, or equivalent experience, is considered an asset.
Excellent telephone etiquette, with strong communication and interpersonal skills.
Demonstrated ability to solve problems and prioritize.
Must be bilingual.
Must be highly detail-oriented and able to manage conflicting priorities in a busy, deadline-driven environment.
Ability to exercise good judgment in protecting confidential information.
Intermediate MS Office and Outlook skills.

By joining us, you will not only be part of an award-winning organization, you will be part of a workforce that is engaged and empowered to succeed.

Thank you for considering FCT. We look forward to meeting you.

Total Direct Compensation:

52,310 - 62,850

Any pay range is in $CAD. The stated pay range reflects the total expected compensation for this role (e.g., base pay plus any expected incentives or allowances, where applicable)

HERE’S WHAT SETS US APART:

Through mentoring, innovative tools, and a variety of programs that engage and reward, we empower each employee to be great and drive results.

Comprehensive benefits that include Employee and Family Assistance Program (EFAP) and Wellness Essentials
Group retirement savings plan with company match
Paid holidays and generous paid time off
Hybrid work arrangements
Paid volunteer opportunities and charitable donation matching
Employee recognition programs that include referral incentives
Potential for performance-based incentives
The opportunity to participate in our stock purchase plan
And more!

*As per terms of the employment agreement

By joining us, you will not only be part of an award-winning organization, you will be part of a workforce that is engaged and empowered to succeed.

Thank you for considering FCT. We look forward to meeting you.

In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, a request for accommodation will be accepted as part of FCT’s hiring process.

Apply About employer

More about this job

Responsibilities

Provide high-quality client service via portal, email, and phone while managing title-related issues and discrepancies. Collaborate with internal partners and external clients such as lenders, notaries, and brokers to improve the service experience.

Requirements

Candidates must be bilingual in English and French and possess strong communication and organizational skills. A degree in legal technology or notary experience is considered an asset.

Skills

Bilingualism
Customer Service
Problem Solving
Prioritization
Interpersonal Communication
Detail Oriented
Confidentiality
MS Office
Outlook
French Proficiency

Benefits

Employee And Family Assistance Program (EFAP)
Wellness Essentials
Group Retirement Savings Plan With Company Match
Paid Holidays
Paid Time Off
Hybrid Work Arrangements
Paid Volunteer Opportunities
Charitable Donation Matching
Employee Recognition Programs
Referral Incentives
Performance-Based Incentives
Stock Purchase Plan

Visa sponsorship

Not detected in the job text

Keywords

Title Insurance
Real Estate
Legal Technology
Notary
Bilingualism
Client Service
MS Office
Outlook
Title Discrepancies
Lending
Valuation

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