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FCT

Junior Title Officer

Oakville, ON, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Sep 16, 2026

Original job description

Company Summary

Come work for a company that’s committed to the success of each and every employee. A place where innovators and collaborators come together and build on each other’s talents. Where diversity is welcomed and celebrated.

FCT provides industry-leading title insurance, default solutions and other real estate related products and services to legal, lending, valuation and real estate professionals across Canada. With FCT, you will have the opportunity to build a meaningful career. Join us as we continue to do exciting work and make a big impact on our colleagues, customers and communities.

Job Summary

We are continually searching for great talent; individuals who possess a deep commitment to the customers and markets we serve. If you would like to join a company that is committed to the success of each employee and offers challenge, purpose and the opportunity to grow both personally and professionally in a team-oriented environment, you'll enjoy a career with us! We understand that fostering a diverse and inclusive environment is critical for the success of our business, and we actively work towards it every day.

As a Junior Title Officer,

HERE'S HOW YOU'LL CONTRIBUTE:

Prepare/review documents as required, including search of title; consistently applying -Underwriting Guidelines, as applicable, to all files.
Complete all Requests for Insurance, as mandated and as required in individual lender Procedures, within documented Service Level Agreements
Respond to all communications, in accordance with our best practice standards, applying STAR Qualities.
Develop internal and external partnerships to enhance overall customer service experience.
Complete daily Quality Control as per audit guidelines.
Responsible for handling inbound and/or outbound customer calls.
Assist with reports, filing and data entry as required.

HERE'S WHAT YOU'LL BRING:

Previous experience in the financial and/or legal environment is considered an asset.
Possess strong customer service skills with a focus on building relationships.
Possess strong attention to detail with the ability to manage competing priorities within a busy office environment.
Ability to exercise good judgment in protecting confidential information.
Excellent organizational skills with the ability to manage competing priorities
Working knowledge of Social media automation tools
Proficiency in the Microsoft Office (Outlook, Word, Excel, PowerPoint)
Advanced computer skills in MS Office products (Word, Excel)

Our core hours of operation are 8:30 a.m. -9:00 p.m. Monday through Friday.

Total Direct Compensation:

39,000 - 46,870

Any pay range is in $CAD. The stated pay range reflects the total expected compensation for this role (e.g., base pay plus any expected incentives or allowances, where applicable)

HERE’S WHAT SETS US APART:

Through mentoring, innovative tools, and a variety of programs that engage and reward, we empower each employee to be great and drive results.

Comprehensive benefits that include Employee and Family Assistance Program (EFAP) and Wellness Essentials
Group retirement savings plan with company match
Paid holidays and generous paid time off
Hybrid work arrangements
Paid volunteer opportunities and charitable donation matching
Employee recognition programs that include referral incentives
Potential for performance-based incentives
The opportunity to participate in our stock purchase plan
And more!

*As per terms of the employment agreement

For over a decade, FCT has been certified by the Great Place to Work® Institute as one of Canada’s best workplaces. We have also been recognized as a Top 50 Best Workplace in Canada, Best Workplaces in Canada for Women and Best Workplaces in Canada with Most Trusted Executive teams. In addition, FCT is recognized as one of Greater Toronto’s Top Employers.

By joining us, you will not only be part of an award-winning organization, you will be part of a workforce that is engaged and empowered to succeed.

Thank you for considering FCT. We look forward to meeting you.

We may use AI assisted tools to help screen or assess applications; however, all hiring decisions include human review.

In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, a request for accommodation will be accepted as part of FCT’s hiring process.

To avoid any delays in the recruitment process, if you require accommodation to apply, please provide your accommodation needs in advance. You may also be required to submit adequate medical/other documentation to Human Resources to support your request for accommodation.

FCT is an equal opportunity employer and is committed to an active nondiscrimination program. All recruitment, hiring, placements, transfers, promotions, training, compensation, benefits, discipline, and other terms and conditions of employment will be on the basis of the qualifications of the individual regardless of race, colour, place of origin, ethnic origin, citizenship, handicap (including mental and physical disability), sex, sexual orientation, gender identity and expression, creed (religion), marital status, family status (being in a parent/child relationship), age, or any other basis prohibited by the applicable provincial or federal human rights legislation.

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More about this job

Responsibilities

The Junior Title Officer is responsible for preparing and reviewing title documents while applying underwriting guidelines and lender procedures. They will also manage inbound and outbound customer communications, perform quality control, and maintain internal and external partnerships.

Requirements

Candidates should possess strong customer service, organizational, and computer skills, particularly in Microsoft Office. Previous experience in a financial or legal environment is considered an asset for this role.

Skills

Title insurance
Document preparation
Underwriting guidelines
Customer service
Relationship building
Attention to detail
Confidentiality
Organizational skills
Social media automation
Microsoft Office
Outlook
Word
Excel
PowerPoint
Data entry
Quality control

Benefits

Employee and Family Assistance Program
Wellness Essentials
Group retirement savings plan
Paid holidays
Paid time off
Hybrid work arrangements
Paid volunteer opportunities
Charitable donation matching
Employee recognition programs
Performance-based incentives
Stock purchase plan

Visa sponsorship

Not detected in the job text

Keywords

Title insurance
Default solutions
Real estate
Underwriting
Quality control
Data entry
Microsoft Office
Outlook
Word
Excel
PowerPoint
Social media automation
Customer service
Legal environment
Financial environment
Hybrid work
Retirement savings plan
Stock purchase plan
Performance-based incentives
Audit guidelines

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