Find work in Canada.

635,677 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 7 mins ago
LH
Kinesiologist
Lifemark Health Group
Toronto, ON
- $67,000 to $75,000 CAD / year
- Full-time
…Canadians through movement. While physiotherapy remains a core service, Kinesiology is integral in promoting our clients’ healing and improving recovery time. We believe when you move…
Added 7 mins ago
DC
Manager, Real Estate & Land Services
Dillon Consulting Limited
Brandon, MB · Saint John, NB · Fredericton, NB · Moncton, NB · Iqaluit, NU · Sydney Indian Reserve No. 28A, NS · Halifax, NS · St. John's, NL · Edmonton, AB · Calgary, AB · Sydney, NS
- Full-time
We are currently seeking a Manager, Real Estate & Land Services Business Unit to join our team. At Dillon, we operate as one team, the successful candidate can be based out of any of our…
Added 22 mins ago
S
Strategic Accounts Manager
SaskTel
SK · Saskatchewan, Canada
- Full-time
SaskTel is on the lookout for a Strategic Account Manager to join our Corporate & Mid-Market Business Sales team!
Added 22 mins ago
DS
Supervised Behaviour Therapist
Developmental Services of Leeds and Grenville
Brockville, ON
- Temporary
…behavioural techniques in a variety of capacities related to client service delivery. In addition to the direct involvement in service delivery, a Supervised Behaviour Therapist plans and…
Added 22 mins ago
B
Facility Manager III
BGIS
Montreal, QC
- Full-time
The Facility Manager III ensures that client facilities are operated and maintained cost-effectively, safely, efficiently as per the operating parameters of the Statement of Work and…
Added 22 mins ago
PC
Accounting and Transaction Advisory Senior Associate (Bilingual FR/EN)
PwC Canada
Montreal, QC
- Full-time
As an Accounting and Transaction Advisory Senior Associate you’ll work as part of a team of problem solvers, helping to solve business issues, deliver high quality client service and…
Added 22 mins ago
B
Facility Manager III
BGIS
Kitchener, ON
- Full-time
BGIS is a leading provider of customized facility management and real estate services. With a combined team of over 10,000 professionals worldwide, we relentlessly focus on enabling…
Added 22 mins ago
OW
Oliver Wyman -Commercial Effectiveness and Private Capital Senior Consultant / Associate
Oliver Wyman
Toronto, ON
- Full-time
Guiding the consulting team as they develop hypotheses, review client information, conduct interviews, generate insights, and produce deliverables
Added 22 mins ago
OM
Senior Campaign Manager, Social
Omnicom Media
Toronto, ON
- Full-time
The role of the Senior Campaign Manager is responsible for the overall account performance and execution, as well as mentoring and training junior employees. Their goal is to provide best…
Added 22 mins ago
A
Regional Operations Manager
Archipelago
Victoria, BC
- Temporary
…locations? Archipelago is seeking an organized, practical operations manager to support the reliable delivery of our fisheries monitoring…
Added 22 mins ago
D|
Assurance Manager
Distinct | North America
Niagara Falls, ON
- $110,000 to $135,000 CAD / year
- Full-time
It's an opportunity to have a genuine influence over engagements, develop your team and build long-term client relationships, rather than simply being responsible for getting files out the…
Added 22 mins ago
RG
Project Manager - Structural
RecruitPod Global
Calgary, AB
- $95,000 to $125,000 CAD / year
- Full-time
An established engineering consulting firm is seeking an experienced Project Manager to join its growing Structural Engineering Team in Calgary. This individual will play a key leadership…
Added 22 mins ago
PC
Private Tax Manager
PwC Canada
Ottawa, ON
- Full-time
As a Private Tax Manager, you’ll work as part of a team of problem solvers, helping to solve business issues, deliver high quality client service and operational efficiency.…
Added 22 mins ago
D
Team Leader, Home Based Services
DDRC
Calgary, AB
- Full-time
…patient and has a positive attitude, and looking to lead a team? The Team Leader will organize opportunities for individuals to live in the community, in a situation that promotes the…
Added 22 mins ago
Continuous Quality Improvement Registered Practical Nurse & UCP Trainer
CareRx
Ottawa, ON
Under the general direction of the Manager of Education and Regulatory Affairs, the Registered Practical Nurse (RPN) is responsible for conducting quality improvement audits to achieve…
Added 22 mins ago
National Account Manager (Ontario)
Kandor
Mississauga, ON
…a diverse range of industries. We believe that exceptional service begins with the right people. That’s why we invest heavily in our team through thorough training, ongoing support, and…
Added 37 mins ago
M
Hospitality Manager
Maquise
Edmonton, AB
- Full-time
Building and maintaining a strong Support Service Team.
Added 37 mins ago
R
Branch Manager, College & Bathurst Branch
RBC
Toronto, ON
- Full-time
As a Branch Manager, you are a local market leader, motivating and coaching your team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging…
Added 37 mins ago
T
Bilingual (Englis/French) Contact Center Rep II
TD
Markham, ON
- Full-time
Create an exceptional customer experience with every client interaction and contribute to the ongoing improvement of the overall customer experience by ensuring advice, service, and…
Added 37 mins ago
HR
Beauty Advisor - Guerlain
Holt Renfrew
Toronto, ON
- Full-time
…relationships with customers that lead to an increase in sales, service, and loyalty. Beauty Advisor compensation is commission-based and is directly tied to sales volume…
Added 37 mins ago
HR
Specialist, Designated Beauty Advisor (DBA) - Clinique
Holt Renfrew
Toronto, ON
- Full-time
…relationships with customers that lead to an increase in sales, service, and loyalty. The Specialist (DBA) is also responsible for the achievement of the sales target of their assigned…
Added 37 mins ago
T
Personal Banking Associate Trainee
TD
Winnipeg, MB
- Full-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 37 mins ago
T
Manager, Advice Center Performance Strategy
TD
Toronto, ON
- Full-time
Work effectively as a team, supporting other members of the team in achieving business objectives and providing client services
Added 37 mins ago
T
Personal Banking Associate Trainee
TD
Calgary, AB
- Full-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 37 mins ago
T
Manager, Advice Center Coaching Design & Leader Enablement
TD
Toronto, ON
- Full-time
Work effectively as a team, supporting other members of the team in achieving business objectives and providing client services

Feathery

SMB / Mid-Market Account Manager

Remote, Canada

Remote

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Nov 9, 2026

Original job description

About Feathery

Feathery is the AI operating system for financial institutions. With hundreds of clients and over $30 million raised, Feathery is the fast-growing leader in financial agentic automation. Industry leaders like Tokio Marine, Sequoia Financial, and Cerity Partners run their client-facing workflows on Feathery, from onboarding and risk assessment to reconciling systems and generating proposals and reports.

At the center of it all is Robin, our AI operations assistant. Robin scans client documents, configures and deploys workflows, assists users in their day-to-day work, takes notes during meetings, and supports a growing range of operational tasks across the client lifecycle.

We're building a future where financial operations shift from paperwork, manual data entry, and disconnected systems to intelligent, automated workflows that let firms spend their time on clients instead of process. We're proud to be backed by world-class investors who share that vision, including Portage Ventures, Allstate Ventures, and Index Ventures, among others.

We're driven by a shared commitment to excellence and velocity. Our values - Own the Problem, Grit Beats Gloss, Say It Straight - shape how we work and grow as a team.

Why We’re Hiring

As Feathery's client base grows, we're looking for an Account Manager to own and grow a book of mid-market and enterprise clients. This role will focus on strengthening client relationships, driving renewals, reducing churn, and expanding existing accounts, while also supporting new business growth across the SMB and mid-market segments.

About the Role

As an SMB / Mid-Market Account Manager, you'll own and grow a book of mid-market and enterprise clients. You'll be the primary point of contact for these accounts, building strong relationships, driving renewals, reducing churn, and identifying new ways Feathery can support each client's business.

Most of your time will focus on managing your existing book of business, leading renewal conversations, reducing churn, and expanding accounts through additional volume, new use cases, and add-on products. You'll also own new business for SMB and mid-market companies, running demos, closing deals, and onboarding new clients onto the platform yourself.

You'll work closely with Feathery's Sales, Solutions Engineering, Support, and Product teams. Your success will be measured by gross and net revenue retention, churn reduction, and growing your book of business by 10–15% in additional annual revenue. You'll also carry a smaller new business sales quota.

What You’ll Do

Account Management, Retention & Expansion

Own a book of SMB and mid-market client accounts, serving as their primary relationship manager.
Drive renewals and reduce churn by staying close to client goals, product usage, and satisfaction.
Lead pricing, renewal, and contract conversations, partnering with leadership on approvals.
Monitor account health and usage to identify risks and expansion opportunities early.

Grow your book of business by 10–15% in additional annual revenue through upsells, volume upgrades, new use cases, and add-on products.

New Business Sales & Onboarding

Handle inbound demo and meeting requests from SMB and mid-market prospects.
Run discovery calls and product demos, and close new SMB and mid-market business.
Onboard new SMB and mid-market clients, ensuring they're set up and successful on the platform.

Cross-Functional Collaboration & Operations

Coordinate with Solutions Engineering, Support, and Product to resolve client needs quickly.
Bring client feedback to the Product team to help shape the roadmap.
Keep account activity, pipeline, and renewal forecasts up to date in the CRM.
Help build playbooks and processes for a scalable account management function.

About You

2+ years of experience in account management, customer success, or sales at a B2B SaaS company.
Demonstrated track record of owning renewals and achieving retention and expansion targets.
Comfortable leading pricing, renewal, and contract conversations with clients.
Experience running product demos and moving prospects through a sales cycle.
Strong organizational skills and follow-through across a large portfolio of accounts.
Clear, confident communicator who builds trust quickly with clients.

Bonus

Experience managing enterprise accounts alongside a high volume of SMB and mid-market clients.
Experience onboarding clients onto a SaaS platform.
Familiarity with workflow automation, form-building, or data platforms.
Experience with HubSpot or a similar CRM.
Experience working at a high-growth startup.

What We Offer

Competitive compensation and equity
Health, dental, and vision coverage
Unlimited PTO
Downtown Toronto office location
Office snacks and monthly catered lunch
A supportive, low-ego team that values ownership and growth
Company offsite to connect and recharge

Feathery is an equal opportunity employer and does not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or any other legally protected characteristic. We’re committed to building an inclusive team and provide reasonable accommodations upon request.

Apply About employer

More about this job

Responsibilities

You will own and grow a book of mid-market and enterprise clients by driving renewals, reducing churn, and identifying expansion opportunities. Additionally, you will manage new business sales for SMB and mid-market segments, including running demos and onboarding new clients.

Requirements

The role requires 2+ years of experience in account management, customer success, or sales within a B2B SaaS environment. Candidates must demonstrate a track record of achieving retention targets and possess strong communication skills for managing client relationships and contract negotiations.

Skills

Account management
Customer success
B2B SaaS
Renewal management
Churn reduction
Sales
Product demos
Discovery calls
Contract negotiation
CRM
HubSpot
Workflow automation
Data platforms
Client onboarding
Relationship management

Benefits

Competitive compensation
Equity
Health coverage
Dental coverage
Vision coverage
Unlimited PTO
Office snacks
Monthly catered lunch

Visa sponsorship

Not detected in the job text

Keywords

Account Management
B2B SaaS
Customer Success
Sales
Renewals
Churn Reduction
Upselling
Product Demos
Discovery Calls
CRM
HubSpot
Workflow Automation
Financial Technology
Client Onboarding
Mid-Market
Enterprise
Revenue Retention
Pipeline Management
Contract Negotiation
Startup

Report this job