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Added 56 mins ago
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Information Technology Program Manager
Altis
Mississauga, ON
- $130 to $140 CAD / hour
- Contract
We’re looking for an experienced IT Program Manager to lead complex, high-impact technology initiatives within a dynamic enterprise environment. This opportunity focuses on transforming IT…
Added 1 hour ago
IT
Payroll Specialist
Ideon Technologies
Richmond, BC
- Full-time
By transforming muon data into reliable 3D density maps, Ideon helps geologists identify, map, characterize, and monitor mineral deposits with confidence. This reduces risk and cost of…
Added 1 hour ago
FC
Senior Director
Fedcap Canada
Hamilton, ON
- $160,000 to $185,000 CAD / year
- Full-time
As a member of the senior leadership team, the Vice President also supports organizational growth, business development, and expansion into new regions. This includes building a…
Added 1 hour ago
OW
Oliver Wyman -Commercial Effectiveness and Private Capital Senior Consultant / Associate
Oliver Wyman
Toronto, ON
- Full-time
…knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. Our mission is to help clients achieve lasting success by solving their most…
Added 1 hour ago
SI
Payroll Manager
Swissport International AG
Montreal, QC · St Laurent, Quebec
- Full-time
We are seeking an experienced Payroll Manager to lead our payroll operations at our Dorval head office, overseeing payroll services for more than 2,000 employees across Canada. Reporting to…
Added 1 hour ago
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Manager, Environment
B2Gold - Nunavut
NU · Nunavut, Canada
- Full-time
B2Gold is a responsible international senior gold producer headquartered in Vancouver, Canada. Founded in 2007, today, B2Gold has operating gold mines in Mali, Namibia and the Philippines,…
Added 1 hour ago
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Manager, Advice Center Performance Strategy
TD
Toronto, ON
- Full-time
Lead partner to management / leadership and respective teams for area of specialization with industry, external and internal, enterprise and business awareness; recognizing and anticipating…
Added 1 hour ago
T
Manager, Advice Center Coaching Design & Leader Enablement
TD
Toronto, ON
- Full-time
Lead partner to management / leadership and respective teams for area of specialization with industry, external and internal, enterprise and business awareness; recognizing and anticipating…
Added 2 hours ago
T
Manager, Advice Center Performance Strategy
TD
Toronto, ON
- Full-time
Lead partner to management / leadership and respective teams for area of specialization with industry, external and internal, enterprise and business awareness; recognizing and anticipating…
Added 2 hours ago
T
Manager, Advice Center Coaching Design & Leader Enablement
TD
Toronto, ON
- Full-time
Lead partner to management / leadership and respective teams for area of specialization with industry, external and internal, enterprise and business awareness; recognizing and anticipating…
Added 2 hours ago
MC
Senior Manager, Data Governance (36122)
Myticas Consulting
Toronto, ON
- Full-time
They are seeking an experienced Senior Manager, Data Governance to establish and operationalize an enterprise data governance framework, ensuring data ownership, stewardship, quality,…
Added 2 hours ago
PS
Senior Manager Cybersecurity - Governance Risk and Compliance
Professional Staffing
Toronto, ON · Greater Toronto Area, Canada
- $140,000 to $150,000 CAD / year
- Full-time
We are seeking an experienced Senior Manager, Cybersecurity – Governance, Risk & Compliance (GRC) to provide strategic leadership across the organization's cybersecurity program.
Added 2 hours ago
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Senior Manager, Risk and Controls
RBC
Toronto, ON · Vancouver, BC
- Full-time
Are you passionate about Risk? We are looking for an experienced professional to fill the role of Senior Manager, Risk and Controls, for the Risk and Governance team in Global Functions…
Added 2 hours ago
T
Manager, Life & Health Advice Center Performance
TD
Toronto, ON
- Full-time
Lead partner to management / leadership and respective teams for area of specialization with industry, external and internal, enterprise and business awareness; recognizing and anticipating…
Added 2 hours ago
Manager, Environment
B2GOLD
NU
B2Gold is a responsible international senior gold producer headquartered in Vancouver, Canada. Founded in 2007, today, B2Gold has operating gold mines in Canada, Mali, Namibia and the…
Added 2 hours ago
FC
Senior Tunnel Shift Specialist
FCC Construcción
Toronto, ON
- $150,000 to $160,000 CAD / year
- Full-time
The Senior Tunnel Shift Specialist is responsible for providing technical and operational support to tunneling activities during assigned shifts, ensuring work is executed safely,…
Added 2 hours ago
GC
Account Manager, Security Master Supervisor
Guardian Capital Group
Toronto, ON
- Full-time
Execute controls to minimize operational and financial risk associated with corporate action processing.
Added 2 hours ago
CL
Human Resources - HR Business Partner
Cosmetica Laboratories Inc
Toronto, ON · Scarborough, ON
- Full-time
The HRBP has end-to-end ownership of HR matters within assigned client groups, from intake and assessment through advice, approvals, execution, documentation, communication, reporting,…
Added 3 hours ago
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Senior Service Representative
BMO
Toronto, ON · YNG
- Full-time
Provides accurate and timely processing of transactions, activities, services, etc. to respond to stakeholder requests in compliance with regulatory and risk controls.
Added 3 hours ago
T
Senior Manager - Accounting Policy & Advisory
TD
Toronto, ON
- Full-time
The Senior Manager – Accounting Policy and Advisory (i.e. Senior Specialized Finance Manager, Controller & Chief Accountant's Group, Accounting Policy and Advisory), is responsible for the…
Added 3 hours ago
T
Senior Treasury Asset and Liability Management Analyst
TD
Toronto, ON
- Full-time
A well-managed approach to risk, controls, confidentiality and evolving regulatory requirements.
Added 3 hours ago
SM
Senior Associate, Alternative Assets - SLC Management
SLC Management
Toronto, ON · Waterloo, ON · Sun Life Waterloo King
- Full-time
This senior analyst will work with a team of individuals who are responsible for supporting the administration, accounting, reporting and control requirements of the North American real…
Added 3 hours ago
SL
Senior Associate, Alternative Assets - SLC Management
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Waterloo King
- Full-time
This senior analyst will work with a team of individuals who are responsible for supporting the administration, accounting, reporting and control requirements of the North American real…
Added 3 hours ago
IG
Program Manager
Insight Global
Toronto, ON
- $70 to $90 CAD / hour
- Contract
Insight Global is seeking an experienced Senior Project Manager to support delivery of a strategic transformation initiative within Treasury & Payment Services (TPS). The successful…
Added 3 hours ago
FF
Manager, Regulatory Compliance
Foresters Financial
Toronto, ON
- Full-time
Responsible for ensuring the successful integration of regulatory content into the Risk Cloud GRC tool. This platform is used to identify and manage regulatory compliance risks, regulatory…

Fedcap Canada

Senior Director

Hamilton, ON, Canada

$160,000 to $185,000 CAD / year · Full-time

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Job details

Pay: $160,000 to $185,000 CAD / year
Job type: Full-time
Apply by: Dec 9, 2026
Posting language: English
Posted: Nov 9, 2026

Original job description

Title: Senior Director, Fedcap Canada

Company: Fedcap Canada

Department: Program Services

Location | Travel Requirements: On-site Ontario, Canada | Local, regional, and occasional international travel, including the United States and United Kingdom

Supervisor: President, Fedcap Inc./Fedcap Canada

Classification: Full-Time, Salaried

Compensation Range: CAD $160,000–$185,000 annually

About Fedcap

For more than 90 years, Fedcap has been turning possibility into reality. As a global nonprofit serving more than 335,000 people each year across the United States, Canada, the United Kingdom, and Australia, we open doors to economic mobility through innovative, evidence-based solutions in education, workforce development, health, and economic development. Join us and experience The Power of Possible, where your work creates real opportunities for people facing barriers to economic well-being and helps build stronger communities every day.

Fedcap Canada plays an integral role in Ontario's Employment Services Transformation as a Service System Manager (SSM). Working in partnership with Service Providers, employers, government agencies, and community organizations, Fedcap Canada strengthens local service delivery, expands access to employment opportunities, and supports individuals facing barriers to sustainable employment. Our approach focuses on building local capacity, advancing best practices, and delivering measurable outcomes that strengthen communities across Ontario.

Position Summary

Reporting to the President of Fedcap Inc./Fedcap Canada, the Vice President provides strategic and operational oversight of Fedcap Canada's employment services operations. As the senior executive responsible for Service System Management across Ontario, this position ensures operational excellence, contractual performance, financial stewardship, regulatory compliance, and continuous improvement across multiple catchment areas.

The Vice President leads the development and execution of strategies that strengthen Service Provider capacity, improve participant outcomes, and drive consistent, high-quality service delivery. Working closely with Ministry partners, Service Providers, employers, and community stakeholders, this position advances system-wide performance, strategic partnerships, and achievement of contractual Key Performance Indicators (KPIs).

As a member of the senior leadership team, the Vice President also supports organizational growth, business development, and expansion into new regions. This includes building a high-performing leadership team, ensuring operational readiness, managing organizational risk, and advancing Fedcap Canada's position as a leader in workforce development and employment services.

Key Responsibilities

Strategic Leadership & Stakeholder Engagement

Serve as the senior operational executive for Fedcap Canada, exercising decision-making authority in partnership with the President of Fedcap Inc./Fedcap Canada.
Develop and maintain executive relationships with the Ministry of Labour, Immigration, Training and Skills Development (MLITSD), the Ministry of Children, Community and Social Services (MCCSS), and other government partners to support contract performance and strategic priorities.
Represent Fedcap Canada in discussions regarding employment services policy, system design, service delivery, and sector innovation.
Cultivate partnerships with organizations serving Indigenous, Francophone, Black and racialized communities, persons with disabilities, newcomers, and other designated inclusion groups to strengthen equitable access and achieve contractual inclusion KPIs.
Engage with adjacent ministries, including the Ministry of the Solicitor General, to support coordinated service delivery and strategic initiatives.
Partner with senior leadership across The Fedcap Group and Fedcap Inc. to advance strategic planning, organizational growth, policy development, and workforce development initiatives nationally and internationally.
Identify emerging risks, opportunities, and strategic issues requiring executive attention or intervention.

Service System Management & Operational Excellence

Provide executive oversight of employment services operations across all assigned catchment areas, ensuring consistency, quality, and alignment with contractual obligations and organizational standards.
Lead the implementation and transition of new catchment areas, overseeing start-up activities, operational readiness, organizational capacity, and alignment with Fedcap's operating model.
Strengthen Service Provider capacity through performance management, coaching, knowledge sharing, and implementation of consistent best practices.
Advance localism and market stewardship to ensure services are responsive to regional labour markets, community needs, and underserved populations.
Monitor Service Provider performance, identify systemic barriers, and implement strategic interventions to improve outcomes and operational effectiveness.
Serve as a trusted executive advisor to Service Providers, promoting collaboration, innovation, accountability, and continuous improvement while minimizing unnecessary administrative burden.
Provide strategic direction for FedcapCARES, the organization's case management system, including identification of functionality needs, system enhancements, and operational priorities.
Ensure service delivery practices, communications, and operations support Ontario's English and French language requirements.

Contract Performance & Financial Stewardship

Maintain executive accountability for contractual performance, policy implementation, operational governance, financial management, and organizational sustainability.
Oversee system-wide performance against contractual KPIs, including participant volumes, employment outcomes, retention measures, and inclusion targets.
Ensure achievement of at least 85% of contractually established participant volumes through ongoing monthly performance monitoring and corrective action.
Drive achievement of sustainable employment outcomes, including a minimum 38% point-in-time job entry rate and contractual employment retention targets at 30, 90, 180, and 365 days.
Ensure 100% of participant intakes are completed within contractual timelines, including the established 30-day requirement.
Ensure Service Providers achieve contractual inclusion targets through equitable access, targeted engagement, and effective service delivery.
Provide executive oversight of budgeting, contract negotiations, operational expenditures, financial reporting, and fiscal controls.
Review general ledger (GL) and profit and loss (P&L) reporting weekly to monitor financial performance, identify variances, and ensure sound fiscal stewardship.
Use performance data, financial analysis, and operational reporting to guide decision-making, mitigate risk, and improve system-wide outcomes.

Organizational Leadership & Growth

Lead, coach, and develop a high-performing leadership team with clear objectives, accountability, performance expectations, and measurable outcomes.
Foster a culture of transparency, engagement, inclusion, collaboration, and continuous improvement aligned with Fedcap's mission and values.
Establish leadership priorities, execution plans, and performance expectations that strengthen organizational effectiveness and service delivery.
Maintain expert knowledge of Ontario Employment Services Transformation, social assistance programs, workforce development policy, and evolving government priorities.
Support business development opportunities, geographic expansion, and new service delivery models, ensuring operational scalability and organizational readiness.
Promote effective cross-functional collaboration and strategic communication across Fedcap Canada and the broader Fedcap organization.
Perform other duties as assigned to support organizational and operational priorities.

Qualifications

Education and Experience

Graduate degree in business administration, public administration, workforce development, social services, supply chain management, contract management, or a related field.
Minimum seven years of progressively responsible leadership experience, including management of large-scale operations, complex service delivery systems, or Service Provider networks.
Demonstrated experience managing complex government-funded programs, contracts, budgets, and multidisciplinary teams.
Experience overseeing performance-driven service delivery operations with accountability for contractual outcomes and financial performance.
Experience developing, coaching, and leading geographically dispersed or remote teams.
Experience working with government agencies, public policy, and workforce development systems strongly preferred.
Knowledge of Ontario Employment Services Transformation and Service System Management preferred.

Knowledge, Skills, and Abilities

Strong executive leadership, strategic planning, organizational management, and decision-making capabilities.
Demonstrated ability to translate organizational strategy into measurable operational and financial results.
Strong understanding of contract management, performance accountability, government reporting, and financial stewardship.
Excellent communication, relationship management, negotiation, and presentation skills, with the ability to engage government officials, senior executives, and community stakeholders.
Proven ability to lead complex operations, manage competing priorities, and drive continuous improvement across multiple service delivery locations.
Strong analytical skills with experience using data, technology platforms, and performance management tools to guide operational decisions.
Ability to build collaborative, accountable relationships with Service Providers, subcontractors, employers, and government partners.
Demonstrated commitment to equitable service delivery, accessibility, inclusion, and participant-centered outcomes.
Ability to lead organizational change, strengthen leadership capacity, and foster a high-performing, mission-driven culture.

Benefits

Benefits and retirement programs are provided in accordance with applicable Fedcap Canada employee benefit plans and eligibility requirements.

Equal Opportunity Employer & Recruitment Disclosure

Fedcap Canada is an Equal Opportunity Employer committed to fostering a diverse, inclusive, respectful, and accessible workplace. We provide equal employment opportunities to all employees and applicants and prohibit discrimination and harassment based on any ground protected under the Ontario Human Rights Code, including race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, disability, and other applicable protected grounds.

In accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code, Fedcap Canada welcomes applications from persons with disabilities and provides

accommodations upon request throughout the recruitment, assessment, and selection process. Applicants requiring accommodation, including accessible formats or interview-related support, are encouraged to inform their recruiter.

This posting is for an existing vacancy with Fedcap Canada. Artificial intelligence may be used to assist in screening and assessing applicant qualifications. All hiring decisions are made by individuals, not artificial intelligence.

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More about this job

Responsibilities

Lead Fedcap Canada's employment services operations across Ontario, overseeing service system management, contractual performance, financial stewardship, regulatory compliance, and service quality. Build government and community partnerships, strengthen Service Provider capacity, lead the executive team, and support organizational growth and expansion.

Requirements

Requires a graduate degree in a relevant field and at least seven years of progressively responsible leadership experience, including oversight of complex government-funded programs, contracts, budgets, and multidisciplinary teams. Candidates should bring strong executive, operational, financial, analytical, communication, and stakeholder-management capabilities; experience with Ontario Employment Services Transformation is preferred.

Skills

Executive Leadership
Strategic Planning
Operational Management
Contract Management
Financial Stewardship
Performance Management
Government Relations
Stakeholder Engagement
Workforce Development
Service System Management
Data Analysis
Continuous Improvement
Organizational Change
Team Development
Risk Management
Equity And Inclusion

Visa sponsorship

Not detected in the job text

Keywords

Employment Services
Service System Management
Workforce Development
Government-Funded Programs
Contract Management
Contractual Key Performance Indicators
Financial Stewardship
Budgeting
Financial Reporting
General Ledger
Profit And Loss Reporting
Performance Management
Service Provider Networks
Participant Outcomes
Employment Retention
Inclusion Targets
Regulatory Compliance
Government Relations
Stakeholder Engagement
Ministry Of Labour, Immigration, Training And Skills Development
Ministry Of Children, Community And Social Services
FedcapCARES
Case Management System
Operational Readiness
Market Stewardship
Continuous Improvement
Risk Management
Organizational Growth
French Language Requirements

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