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Ramp Agent

  • Gloucester, ON, Canada

Full-time

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Job details

Job type
Full-time
Posting language
English · French
Posted

Original job description

English section of this bilingual listing.

This is an interview position.

Coordinates all operations relating to aircraft loading/unloading activities; provides leadership to cargo handlers and operational and personnel support. May perform job duties and responsibilities required of a courier, cargo handler and/or dispatcher. To model the way for hourly employees by becoming a mentor and demonstrating role model behaviour including strong communication, conflict resolution and leadership ability (through Best Practices methods)

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

High school/educational equivalent

Six (6) months experience/training in jet aircraft ground support equipment/aircraft operations

Demonstrated proficiency in basic level MS Word and Excel

Knowledge of FAMIS, COSMOS, e-mail and FedEx intranet systems preferred

Ability to prepare and process Canadian customs paperwork

Ability to successfully complete all required basic training and maintain accreditation through yearly recurrency training, i.e. GSE administrator and operator permit, DG Specialist certified, W&B certification, etc.

EXCEL/LEAP candidates preferred

Good understanding of FedEx products, features of service, general operations. Loading/unloading procedures preferred

Must have the ability to lift 70 lbs and manoeuvre any package weighing up to 150 lbs with appropriate equipment

Must possess a valid driver's licence and good driving record

Excellent human relations, customer relations, and communication skills

Good analytical, problem solving, prioritization and organizational skills

Must be able to pass R.C.M.P. assessment.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

High school/educational equivalent

Six (6) months experience/training in jet aircraft ground support equipment/aircraft operations

Demonstrated proficiency in basic level MS Word and Excel

Knowledge of FAMIS, COSMOS, e-mail and FedEx intranet systems preferred

Ability to prepare and process Canadian customs paperwork

Ability to successfully complete all required basic training and maintain accreditation through yearly recurrency training, i.e. GSE administrator and operator permit, DG Specialist certified, W&B certification, etc.

EXCEL/LEAP candidates preferred

Good understanding of FedEx products, features of service, general operations. Loading/unloading procedures preferred

Must have the ability to lift 70 lbs and manoeuvre any package weighing up to 150 lbs with appropriate equipment

Must possess a valid driver's licence and good driving record

Excellent human relations, customer relations, and communication skills

Good analytical, problem solving, prioritization and organizational skills

Must be able to pass R.C.M.P. assessment.

Qualifications Requises:

Transparence Salariale:

Salaire:

Détails Supplémentaires: AM Ramp Agent *Temporary FT work assignment up to 6 months*. National Post - Posted Oct 29, 2026, apply by 11:59PM Nov 5, 2026. Full G driver license required.

Read the full bilingual original

This is an interview position.

Coordinates all operations relating to aircraft loading/unloading activities; provides leadership to cargo handlers and operational and personnel support. May perform job duties and responsibilities required of a courier, cargo handler and/or dispatcher. To model the way for hourly employees by becoming a mentor and demonstrating role model behaviour including strong communication, conflict resolution and leadership ability (through Best Practices methods)

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

High school/educational equivalent

Six (6) months experience/training in jet aircraft ground support equipment/aircraft operations

Demonstrated proficiency in basic level MS Word and Excel

Knowledge of FAMIS, COSMOS, e-mail and FedEx intranet systems preferred

Ability to prepare and process Canadian customs paperwork

Ability to successfully complete all required basic training and maintain accreditation through yearly recurrency training, i.e. GSE administrator and operator permit, DG Specialist certified, W&B certification, etc.

EXCEL/LEAP candidates preferred

Good understanding of FedEx products, features of service, general operations. Loading/unloading procedures preferred

Must have the ability to lift 70 lbs and manoeuvre any package weighing up to 150 lbs with appropriate equipment

Must possess a valid driver's licence and good driving record

Excellent human relations, customer relations, and communication skills

Good analytical, problem solving, prioritization and organizational skills

Must be able to pass R.C.M.P. assessment.


REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

High school/educational equivalent

Six (6) months experience/training in jet aircraft ground support equipment/aircraft operations

Demonstrated proficiency in basic level MS Word and Excel

Knowledge of FAMIS, COSMOS, e-mail and FedEx intranet systems preferred

Ability to prepare and process Canadian customs paperwork

Ability to successfully complete all required basic training and maintain accreditation through yearly recurrency training, i.e. GSE administrator and operator permit, DG Specialist certified, W&B certification, etc.

EXCEL/LEAP candidates preferred

Good understanding of FedEx products, features of service, general operations. Loading/unloading procedures preferred

Must have the ability to lift 70 lbs and manoeuvre any package weighing up to 150 lbs with appropriate equipment

Must possess a valid driver's licence and good driving record

Excellent human relations, customer relations, and communication skills

Good analytical, problem solving, prioritization and organizational skills

Must be able to pass R.C.M.P. assessment.


Qualifications Requises:

Transparence Salariale:

Salaire:

Détails Supplémentaires: AM Ramp Agent *Temporary FT work assignment up to 6 months*. National Post - Posted Oct 29, 2026, apply by 11:59PM Nov 5, 2026. Full G driver license required.


DÉNI DE RESPONSABILITÉ

Cette description de poste est générale et ne prétend pas énumérer ni être interprétée comme une liste exhaustive de toutes les fonctions, responsabilités et qualifications exigées des employés dans ce poste. Le ou la titulaire devra effectuer toute autre tâche assignée, atteindre les seuils minimaux requis pour les tests et formations obligatoires, travailler dans un environnement Windows, suivre avec succès les formations périodiques et maintenir les accréditations annuelles si applicable, et travailler sur différents quarts selon les besoins opérationnels. Les titulaires au Québec doivent être bilingues (français et anglais). En plus des critères habituels de sélection, les candidats aux postes exigeant la conduite comme compétence fondamentale doivent détenir un permis valide (ex. classe 5, G ou 1[AZ]) et présenter un dossier ne comportant pas plus de deux infractions et/ou accidents dans les 24 mois précédant la candidature. Les candidats seront également évalués selon : 1) leur relevé annuel de conduite ; 2) leur performance en entrevue ; et 3) leurs résultats aux évaluations de conduite administrées.

Énoncé sur l’équité en emploi

FedEx valorise la diversité et l'inclusion dans son milieu de travail. Notre entreprise accueille des talents issus de tous les horizons, à l'image de notre clientèle et des communautés que nous servons. Nous offrons un environnement sécuritaire et respectueux où chaque personne peut s'épanouir. Nous invitons particulièrement les femmes, les personnes en situation de handicap, les Autochtones, les membres des communautés culturelles et 2ELGBTQ+ à soumettre leur candidature. Notre équipe des ressources humaines adaptera le processus de recrutement selon vos besoins spécifiques.

More about this job

Responsibilities

The Ramp Agent at Federal Express Corporation Canada will coordinate aircraft loading and unloading and lead cargo handlers. The role also supports operations and mentors hourly staff, and may cover courier, cargo handling or dispatch work.

Requirements

Candidates need a high school diploma or equivalent and six months of jet aircraft ground support or operations experience or training. They also need basic Word and Excel skills, a valid driver's licence, the ability to lift 70 lbs, and the ability to pass an RCMP assessment.

Skills

  • Aircraft loading and unloading
  • Ground support equipment operation
  • Cargo handling
  • FAMIS
  • COSMOS
  • FedEx intranet
  • Canadian customs paperwork
  • Dangerous goods handling
  • Weight and balance
  • Microsoft Excel
  • Microsoft Word
  • Leadership
  • Mentoring
  • Conflict resolution
  • Communication
  • Customer relations
  • Prioritization
  • Problem solving
  • Organization
  • Package handling
  • Forklift operation
  • Driving
  • Shift work
  • Equipment safety
  • Team leadership

Categories

  • Logistics
  • Customer Service & Support
  • Transportation

Keywords

  • Ramp Agent
  • aircraft loading
  • aircraft unloading
  • ground support equipment
  • GSE
  • cargo handling
  • FAMIS
  • COSMOS
  • customs paperwork
  • dangerous goods
  • weight and balance
  • Excel
  • Microsoft Word
  • FedEx
  • logistics
  • courier
  • dispatch
  • airport operations
  • shift supervision
  • temporary

Seniority

Entry level

Licences and certifications

  • G driver's licence
  • GSE administrator and operator permit
  • DG Specialist certification
  • W&B certification

Tools

  • Excel
  • Word
  • FAMIS
  • COSMOS

Languages

  • English
  • French

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