Senior Advisor, Personal
- Lévis, QC, Canada
- Sherbrooke, QC, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
As a senior personal advisor, you help serve, prospect for, solicit, and develop and maintain business relationships with members and clients. You provide service tailored to client needs in accordance with current strategies and practices. You lead clients and practitioners on sales and service development projects, initiatives and activities that significantly impact multiple business sectors. You take a strategic mindset to boost the organization’s development and profitability while retaining clients and stakeholders and ensuring their satisfaction. You draw on your networking skills and interpersonal savvy to develop and maintain business partnerships with important clients who have complex, diverse needs. Your complex, strategic initiatives require extensive knowledge of sales and service. You analyze highly complex problems and develop and implement personalized solutions tailored to client needs. You serve as specialist and resource person for your unit, members and clients and represent your unit before decision-making bodies. You help represent Desjardins and enter the organization into important agreements with clients. More specifically, you will be required to:
- Evaluate and act on business and partnership opportunities to boost the organization’s development and profitability
- Advise members, clients and stakeholders to help them position, plan, develop, execute and monitor strategic initiatives
- See to member, client and stakeholder development, retention and satisfaction. Develop retention tactics and strategies
- Monitor the industry to understand and anticipate trends in your specialty area and make recommendations.
What we offer*
- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment
* Benefits apply based on eligibility criteria.
What you bring to the table
- Bachelor's degree in a related field
- A minimum of six years of relevant experience
- Please note that other combinations of qualifications and relevant experience may be considered
- Knowledge of French is required
- Advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
Equity, Diversity, Inclusion and Accessibility
At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.
If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!
Trade Union (If applicable)
Job Family
Member/client sales and service (FG)Unposting Date
2026-11-26More about this job
Responsibilities
The senior personal advisor at Federation Caisses Desjardins will find and act on business opportunities, advise members and clients on strategic plans, and work to keep clients satisfied. They will also build retention strategies and watch industry trends to make recommendations.
Requirements
Candidates need a bachelor's degree in a related field, at least six years of relevant experience (other combinations may be considered), and advanced French, plus advanced English for work with English-speaking clients and partners.
Skills
- Business development
- Relationship management
- Sales and service
- Strategic planning
- Client advisory
- Retention strategy
- Networking
- Problem solving
- Market trend analysis
- Bilingual communication (French and English)
- Stakeholder management
- Negotiation
- Solution design
Benefits
- Flexible vacation
- Defined benefit pension plan
- Group insurance including telemedicine
- Health, wellness and telework equipment reimbursement
Categories
- Finance & Accounting
- Customer Service & Support
- Sales
Keywords
- Personal advisor
- Financial advisor
- Business development
- Sales
- Customer retention
- Strategic advisory
- Member services
- Desjardins
- Financial services
- Credit union
- Bilingual French English
- Partnerships
- Industry trends
- Client satisfaction
- Remote work
- Senior advisor
Seniority
Senior
Perks
- Generous paid time off
- Flexible hours
- Retirement plan
- Wellness program
Languages
- French
- English