Original job description
This is an interview position.
To assist management in overseeing daily sort, delivery / pickup activities and remote domicile location/feeder Ops (where applicable). Leads the sector as assigned ensuring best practices and effective operations and models the way for hourly employees by becoming a mentor and demonstrating role model behaviour including strong communication, conflict resolution and leadership ability (through Best Practices methods)
Required Knowledge, Skills And Abilities
Educational Requirements
High school diploma/equivalent
Related Experience Requirements
Minimum number of years required for entry to this job
One (1) year current Courier experience
Other Specific Mandatory Experience Requirements - (Preferred)
Personal Development Stream of Excel
Technical Skill Requirements
Solid Knowledge Of The Following:
Must possess a valid drivers licence and have a good driving record.
Ability to successfully complete all basic and recurrency training (including DG specialist certification). Must maintain accreditation through yearly recurrency training prior to expiration.
Remains current with training in BP and defensive driver / process updates.
Good understanding of FedEx products, features of service, general operations.
Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment.
Some knowledge of Federal Express operations and Canadian Customs regulations an asset.
Solid communications/ interpersonal skills with the ability to motivate/ coach and train employees on the job.
Ability to prioritize and delegate in a time-sensitive manner.
Interpersonal Skill Requirements
Demonstrated excellent interpersonal, customer relations and communication skills.
Good analytical, problem solving, prioritization and organization skills
Team player
Solid Knowledge Of The Following:
Must possess a valid drivers licence and have a good driving record.
Ability to successfully complete all basic and recurrency training (including DG specialist certification). Must maintain accreditation through yearly recurrency training prior to expiration.
Remains current with training in BP and defensive driver / process updates.
Good understanding of FedEx products, features of service, general operations.
Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment.
Some knowledge of Federal Express operations and Canadian Customs regulations an asset.
Solid communications/ interpersonal skills with the ability to motivate/ coach and train employees on the job.
Ability to prioritize and delegate in a time-sensitive manner.
Interpersonal Skill Requirements
Demonstrated excellent interpersonal, customer relations and communication skills.
Good analytical, problem solving, prioritization and organization skills
Team player
Qualifications Requises: Job posting date: 10/02/2026; Job posting end date: 10/09/2026 at 3PM local time.
Transparence Salariale:
Salaire:
Détails Supplémentaires:
DÉNI DE RESPONSABILITÉ
Cette description de poste est générale et ne prétend pas énumérer ni être interprétée comme une liste exhaustive de toutes les fonctions, responsabilités et qualifications exigées des employés dans ce poste. Le ou la titulaire devra effectuer toute autre tâche assignée, atteindre les seuils minimaux requis pour les tests et formations obligatoires, travailler dans un environnement Windows, suivre avec succès les formations périodiques et maintenir les accréditations annuelles si applicable, et travailler sur différents quarts selon les besoins opérationnels. Les titulaires au Québec doivent être bilingues (français et anglais). En plus des critères habituels de sélection, les candidats aux postes exigeant la conduite comme compétence fondamentale doivent détenir un permis valide (ex. classe 5, G ou 1[AZ]) et présenter un dossier ne comportant pas plus de deux infractions et/ou accidents dans les 24 mois précédant la candidature. Les candidats seront également évalués selon : 1) leur relevé annuel de conduite ; 2) leur performance en entrevue ; et 3) leurs résultats aux évaluations de conduite administrées.
Énoncé sur l’équité en emploi
FedEx valorise la diversité et l'inclusion dans son milieu de travail. Notre entreprise accueille des talents issus de tous les horizons, à l'image de notre clientèle et des communautés que nous servons. Nous offrons un environnement sécuritaire et respectueux où chaque personne peut s'épanouir. Nous invitons particulièrement les femmes, les personnes en situation de handicap, les Autochtones, les membres des communautés culturelles et 2ELGBTQ+ à soumettre leur candidature. Notre équipe des ressources humaines adaptera le processus de recrutement selon vos besoins spécifiques.
More about this job
Responsibilities
Assist management with daily sort, delivery, and pickup activities, including remote domicile and feeder operations where applicable. Lead assigned sectors by promoting best practices and effective operations, while mentoring hourly employees and demonstrating strong communication, conflict resolution, and leadership.
Requirements
Requires a high school diploma or equivalent and at least one year of current courier experience. Candidates must have a valid driver's license and good driving record, complete required training and annual recurrency accreditation, and be able to lift 70 pounds and maneuver packages up to 150 pounds with appropriate equipment.
Skills
- Driving
- Leadership
- Communication
- Conflict Resolution
- Coaching
- Employee Training
- Customer Relations
- Problem Solving
- Analytical Skills
- Prioritization
- Organization
- Delegation
- Defensive Driving
- Package Handling
- FedEx Operations
- Canadian Customs Regulations
Visa sponsorship
Not detected in the job text
Categories
- Transportation
- Logistics
- Management & Leadership
- Customer Service & Support
Keywords
- Courier Experience
- Valid Driver's License
- Driving Record
- Defensive Driving
- Annual Recurrency Training
- Best Practices
- FedEx Products
- Features of Service
- FedEx Operations
- Canadian Customs Regulations
- Sort Operations
- Delivery
- Pickup
- Feeder Operations
- Package Handling
- Employee Mentoring
- Employee Coaching
- Employee Training
- Conflict Resolution
- Customer Relations
- Prioritization
- Delegation
- Windows Environment
