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FedEx Canada

Courier Team Lead

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 6, 2026
Posting language: English
Posted: Oct 7, 2026

Original job description

This is an interview position.

To assist management in overseeing daily sort, delivery / pickup activities and remote domicile location/feeder Ops (where applicable). Leads the sector as assigned ensuring best practices and effective operations and models the way for hourly employees by becoming a mentor and demonstrating role model behaviour including strong communication, conflict resolution and leadership ability (through Best Practices methods)

Required Knowledge, Skills And Abilities

Educational Requirements

High school diploma/equivalent

Related Experience Requirements

Minimum number of years required for entry to this job

One (1) year current Courier experience

Other Specific Mandatory Experience Requirements - (Preferred)

Personal Development Stream of Excel

Technical Skill Requirements

Solid Knowledge Of The Following

Must possess a valid drivers licence and have a good driving record.

Ability to successfully complete all basic and recurrency training (including DG specialist certification). Must maintain accreditation through yearly recurrency training prior to expiration.

Remains current with training in BP and defensive driver / process updates.

Good understanding of FedEx products, features of service, general operations.

Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment.

Some knowledge of Federal Express operations and Canadian Customs regulations an asset.

Solid communications/ interpersonal skills with the ability to motivate/ coach and train employees on the job.

Ability to prioritize and delegate in a time-sensitive manner.

Interpersonal Skill Requirements

Demonstrated excellent interpersonal, customer relations and communication skills.

Good analytical, problem solving, prioritization and organization skills

Team player

Preferred Qualifications

Pay Transparency:

Pay

Additional Details: Posting: 10/07/2026 – 10/14/2026 at 3PM local EST. Tuesday to Saturday 12:00 to 18:30. LOCAL post to YFH employees only.

DISCLAIMER

This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. The incumbent of this position is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in an PC windows environment, have the ability to successfully complete all recurrence training and maintain annual accreditations where applicable and work varying shifts based on business needs. If the incumbent resides in the province of Quebec, you must be bilingual (French and English). In addition to the usual factors used in the selection process, all candidates for positions that require driving as a core competency require a valid driver's license (e.g. Class 5,G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application. Further, candidates will be assessed through careful consideration of: 1) their current driver's abstract; 2) their performance during application interviews; and 3) their performance on any driver competency assessments administered

Employment Equity Statement

At FedEx our value of Taking Care of Each Other is reflected in our commitment to being an inclusive employer, one that represents the diversity of our customers and the communities in which we serve. We foster respectful, safe and inclusive workplaces where everyone is valued for their unique contributions. Applications from all qualified candidates are welcome. We encourage women, persons with disabilities, Indigenous persons, and people from culturally diverse and 2SLGBTQ+ communities to apply. Please let us know if you need an accommodation during the recruitment and selection process. We will work with you to support your needs.

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More about this job

Responsibilities

Assist management with daily sorting, delivery, pickup, and applicable remote domicile or feeder operations. Lead assigned work areas by promoting best practices and effective operations, while mentoring and modeling strong communication, conflict resolution, and leadership for hourly employees.

Requirements

Requires a high school diploma or equivalent and at least one year of current courier experience. Candidates must have a valid driver's license and good driving record, complete and maintain required training and accreditations, and be able to lift 70 pounds and maneuver packages up to 150 pounds with appropriate equipment.

Skills

Leadership
Communication
Conflict Resolution
Coaching
Employee Training
Prioritization
Delegation
Problem Solving
Organization
Customer Relations
Interpersonal Skills
Driving
Package Handling
Knowledge Of FedEx Operations
Canadian Customs Regulations
Defensive Driving

Visa sponsorship

Not detected in the job text

Keywords

Courier Operations
Sorting
Delivery
Pickup
Feeder Operations
Best Practices
Leadership
Mentoring
Conflict Resolution
Employee Coaching
Employee Training
FedEx Products
FedEx Operations
Canadian Customs Regulations
Defensive Driving
Driver's License
Driving Record
Package Handling
Prioritization
Delegation
Customer Relations
Problem Solving
Windows PC Environment
Annual Recurrency Training

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