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FedEx Canada

Customer Rep-Station

Winnipeg, MB, Canada

Job type: Part-time
Apply by: Oct 24, 2026
Posting language: English
Posted: Sep 24, 2026

Apply About employer

Applications open in a new tab.

Original job description

This is an interview position.

To provide accurate information and assistance to customers requiring direct customer interface. To perform administrative duties necessary for efficient operations. Promotes continued sales and generating potential incremental revenue wherever possible.

Required Knowledge, Skills And Abilities

High school diploma/equivalent. College diploma preferred

Knowledge of Canadian Customs regulations preferred

Knowledge of FedEx Express and Ground products and services preferred

Ability to successfully complete all basic and recurrency training.

Must have the ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment

Must be able to complete and achieve minimum thresholds on any mandatory testing and training

Must be able to operate in a PC windows environment

Excellent interpersonal and verbal communication skills

Good analytical and problem solving skills

Good negotiation skills

Demonstrated ability to handle stress and work in a highly pressured, monitored and changing work environment

Required Knowledge, Skills And Abilities

High school diploma/equivalent. College diploma preferred

Knowledge of Canadian Customs regulations preferred

Knowledge of FedEx Express and Ground products and services preferred

Ability to successfully complete all basic and recurrency training.

Must have the ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment

Must be able to complete and achieve minimum thresholds on any mandatory testing and training

Must be able to operate in a PC windows environment

Excellent interpersonal and verbal communication skills

Good analytical and problem solving skills

Good negotiation skills

Demonstrated ability to handle stress and work in a highly pressured, monitored and changing work environment

Preferred Qualifications: Job Posted Down Date on 01st Oct 2026 at 03:00 pm local time

Pay Transparency: Job Posted on 24th Sept

Pay:

Additional Details: This is a PPT CSR position. Mon- Sat 02:00 -07:00 pm

DISCLAIMER

This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. The incumbent of this position is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in an PC windows environment, have the ability to successfully complete all recurrence training and maintain annual accreditations where applicable and work varying shifts based on business needs. If the incumbent resides in the province of Quebec, you must be bilingual (French and English). In addition to the usual factors used in the selection process, all candidates for positions that require driving as a core competency require a valid driver's license (e.g. Class 5,G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application. Further, candidates will be assessed through careful consideration of: 1) their current driver's abstract; 2) their performance during application interviews; and 3) their performance on any driver competency assessments administered

Employment Equity Statement

At FedEx our value of Taking Care of Each Other is reflected in our commitment to being an inclusive employer, one that represents the diversity of our customers and the communities in which we serve. We foster respectful, safe and inclusive workplaces where everyone is valued for their unique contributions. Applications from all qualified candidates are welcome. We encourage women, persons with disabilities, Indigenous persons, and people from culturally diverse and 2SLGBTQ+ communities to apply. Please let us know if you need an accommodation during the recruitment and selection process. We will work with you to support your needs.

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More about this job

Responsibilities

Provide accurate information and direct assistance to customers, and complete administrative duties that support efficient station operations. Promote sales and identify opportunities to generate additional revenue.

Requirements

A high school diploma or equivalent is required; a college diploma is preferred. Candidates should have strong communication, analytical, problem-solving, and negotiation skills, be able to work under pressure, operate a Windows PC, complete required training and testing, lift up to 70 pounds, and maneuver packages up to 150 pounds using appropriate equipment.

Skills

Customer Service
Interpersonal Communication
Verbal Communication
Analytical Thinking
Problem Solving
Negotiation
Stress Management
Sales
Administrative Duties
Windows PC Operation
Package Handling
Customer Assistance

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Customer Assistance
FedEx Express
FedEx Ground
Canadian Customs Regulations
Sales
Revenue Generation
Administrative Duties
Windows PC
Interpersonal Communication
Verbal Communication
Analytical Skills
Problem Solving
Negotiation
Stress Management
Package Handling
Lifting
Basic Training
Recurrency Training
Annual Accreditations

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