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FedEx Canada

Customer Rep-Station-2

Woodbridge, ON, Canada

Job type: Part-time
Apply by: Oct 23, 2026
Posting language: English
Posted: Sep 23, 2026

Apply About employer

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Original job description

This is an interview position.

To provide accurate information and assistance to customers requiring direct customer interface. To perform administrative duties necessary for efficient operations. Promotes continued sales and generating potential incremental revenue wherever possible.

Required Knowledge, Skills And Abilities

High school diploma/equivalent. College diploma preferred

Knowledge of Canadian Customs regulations preferred

Knowledge of FedEx Express and Ground products and services preferred

Ability to successfully complete all basic and recurrency training.

Must have the ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment

Must be able to complete and achieve minimum thresholds on any mandatory testing and training

Must be able to operate in a PC windows environment

Excellent interpersonal and verbal communication skills

Good analytical and problem solving skills

Good negotiation skills

Demonstrated ability to handle stress and work in a highly pressured, monitored and changing work environment

Qualifications Requises

Transparence Salariale:

Salaire

Détails Supplémentaires: Shift Schedule Tuesday to Saturday 7am to 12:30pm Job Posting End Date: 09/30/2026 by 3:00 PM Local Time

DÉNI DE RESPONSABILITÉ

Cette description de poste est générale et ne prétend pas énumérer ni être interprétée comme une liste exhaustive de toutes les fonctions, responsabilités et qualifications exigées des employés dans ce poste. Le ou la titulaire devra effectuer toute autre tâche assignée, atteindre les seuils minimaux requis pour les tests et formations obligatoires, travailler dans un environnement Windows, suivre avec succès les formations périodiques et maintenir les accréditations annuelles si applicable, et travailler sur différents quarts selon les besoins opérationnels. Les titulaires au Québec doivent être bilingues (français et anglais). En plus des critères habituels de sélection, les candidats aux postes exigeant la conduite comme compétence fondamentale doivent détenir un permis valide (ex. classe 5, G ou 1[AZ]) et présenter un dossier ne comportant pas plus de deux infractions et/ou accidents dans les 24 mois précédant la candidature. Les candidats seront également évalués selon : 1) leur relevé annuel de conduite ; 2) leur performance en entrevue ; et 3) leurs résultats aux évaluations de conduite administrées.

Énoncé sur l’équité en emploi

FedEx valorise la diversité et l'inclusion dans son milieu de travail. Notre entreprise accueille des talents issus de tous les horizons, à l'image de notre clientèle et des communautés que nous servons. Nous offrons un environnement sécuritaire et respectueux où chaque personne peut s'épanouir. Nous invitons particulièrement les femmes, les personnes en situation de handicap, les Autochtones, les membres des communautés culturelles et 2ELGBTQ+ à soumettre leur candidature. Notre équipe des ressources humaines adaptera le processus de recrutement selon vos besoins spécifiques.

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More about this job

Responsibilities

Provide accurate information and assistance to customers through direct interaction, and perform administrative duties that support efficient operations. Promote continued sales and identify opportunities to generate additional revenue.

Requirements

A high school diploma or equivalent is required, and a college diploma is preferred; knowledge of Canadian customs regulations and FedEx products and services is also preferred. Candidates must complete required training and testing, operate in a Windows PC environment, communicate and solve problems effectively, handle workplace pressure, and be able to lift up to 70 pounds and maneuver packages up to 150 pounds with appropriate equipment.

Skills

Customer Service
Verbal Communication
Interpersonal Communication
Analytical Thinking
Problem Solving
Negotiation
Stress Management
Windows PC Operation
Sales
Package Handling
Administrative Support
Canadian Customs Regulations

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Direct Customer Interface
Administrative Duties
Sales
Incremental Revenue
Canadian Customs Regulations
FedEx Express
FedEx Ground
Windows PC Environment
Interpersonal Communication
Verbal Communication
Analytical Skills
Problem Solving
Negotiation
Stress Management
Package Handling
Lifting
Training
Customer Information
Freight and Package Transportation

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