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FedEx Canada

Customer Rep-Station

Sidney, BC, Canada

Part-time

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Applications open in a new tab.

Job details

Job type: Part-time
Apply by: Nov 26, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

This is an interview position.

To provide accurate information and assistance to customers requiring direct customer interface. To perform administrative duties necessary for efficient operations. Promotes continued sales and generating potential incremental revenue wherever possible.

Required Knowledge, Skills And Abilities

High school diploma/equivalent. College diploma preferred

Knowledge of Canadian Customs regulations preferred

Knowledge of FedEx Express and Ground products and services preferred

Ability to successfully complete all basic and recurrency training.

Must have the ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment

Must be able to complete and achieve minimum thresholds on any mandatory testing and training

Must be able to operate in a PC windows environment

Excellent interpersonal and verbal communication skills

Good analytical and problem solving skills

Good negotiation skills

Demonstrated ability to handle stress and work in a highly pressured, monitored and changing work environment

Qualifications Requises

Transparence Salariale:

Salaire

Détails Supplémentaires: Posted on: 10/27/2026. This is a PT customer service position in-station which will require the successful candidate to work 5 days a week Monday - Friday.

DÉNI DE RESPONSABILITÉ

Cette description de poste est générale et ne prétend pas énumérer ni être interprétée comme une liste exhaustive de toutes les fonctions, responsabilités et qualifications exigées des employés dans ce poste. Le ou la titulaire devra effectuer toute autre tâche assignée, atteindre les seuils minimaux requis pour les tests et formations obligatoires, travailler dans un environnement Windows, suivre avec succès les formations périodiques et maintenir les accréditations annuelles si applicable, et travailler sur différents quarts selon les besoins opérationnels. Les titulaires au Québec doivent être bilingues (français et anglais). En plus des critères habituels de sélection, les candidats aux postes exigeant la conduite comme compétence fondamentale doivent détenir un permis valide (ex. classe 5, G ou 1[AZ]) et présenter un dossier ne comportant pas plus de deux infractions et/ou accidents dans les 24 mois précédant la candidature. Les candidats seront également évalués selon : 1) leur relevé annuel de conduite ; 2) leur performance en entrevue ; et 3) leurs résultats aux évaluations de conduite administrées.

Énoncé sur l’équité en emploi

FedEx valorise la diversité et l'inclusion dans son milieu de travail. Notre entreprise accueille des talents issus de tous les horizons, à l'image de notre clientèle et des communautés que nous servons. Nous offrons un environnement sécuritaire et respectueux où chaque personne peut s'épanouir. Nous invitons particulièrement les femmes, les personnes en situation de handicap, les Autochtones, les membres des communautés culturelles et 2ELGBTQ+ à soumettre leur candidature. Notre équipe des ressources humaines adaptera le processus de recrutement selon vos besoins spécifiques.

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More about this job

Responsibilities

Provide accurate information and assistance to customers through direct interaction, and perform administrative duties that support efficient station operations. Promote sales and identify opportunities to generate additional revenue.

Requirements

A high school diploma or equivalent is required; a college diploma is preferred, as is knowledge of Canadian customs regulations and FedEx Express and Ground products and services. Candidates must complete required training and testing, operate in a Windows PC environment, communicate and solve problems effectively, handle packages up to 70 pounds and maneuver packages up to 150 pounds with appropriate equipment, and work effectively under pressure.

Skills

Customer Service
Interpersonal Communication
Verbal Communication
Analytical Skills
Problem Solving
Negotiation
Stress Management
Windows PC Operation
Package Handling
Sales
Administrative Support
Canadian Customs Regulations

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Direct Customer Interface
Administrative Duties
Sales
Revenue Generation
Canadian Customs Regulations
FedEx Express
FedEx Ground
Basic Training
Recurrency Training
Mandatory Testing
Windows PC Environment
Interpersonal Communication
Verbal Communication
Analytical Skills
Problem Solving
Negotiation
Stress Management
Package Handling
Freight and Package Transportation
Part-Time
In-Station Operations

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