Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 43 mins ago
SD
Front Store Supervisor, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Coquitlam, BC
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 43 mins ago
UO
Dishwasher - Residence (Auxiliary)
University of British Columbia
Vancouver, BC
- $22.76 to $24.1 CAD / hour
- Part-time
Makes minor decisions related to cleaning needs. Errors may negatively impact customer experience.
Added 58 mins ago
PG
Production Supervisor
Pangeo Group
Vaughan, ON
- $70,000 to $90,000 CAD / year
- Full-time
As Production Supervisor, you lead a shift team across die casting, foundry, CNC machining and assembly, and you are accountable for safety, quality, productivity and on-time delivery on…
Added 1 hour ago
AC
Housekeeping Supervisor- Remote Lodge Chapleau, ON
Aramark Canada
Chapleau, ON
- Full-time
The Housekeeping Supervisor responsible for assisting, facilitating and training the housekeepers and Janitors on the daily cleaning operations in the remote lodge. The Housekeeping…
Added 1 hour ago
W
Maintenance Supervisor (Manufacturing)
Wonderbrands
Concord, ON
- Other
The Maintenance Leader - Supervisor assumes the role of a technical leader and has overall responsibility of the maintenance team for ensuring timely and quality repair of equipment,…
Added 1 hour ago
E
Team Manager
Evolution
Burnaby, BC
- Full-time
…floor supervision from pit stations, the manager on duty/floor supervisor is expected to complete several floor walks a shift to ensure all staff follow the workplace rules, deal with…
Added 1 hour ago
D
Superviseur des services alimentaires
Dexterra
Sainte-Anne-de-Bellevue, QC
- Full-time
Below are the qualifications required to become a Food Services Supervisor. We are committed to recruiting top talent for this position. Here is how we will know that you will be successful…
Added 1 hour ago
CO
Outreach Worker II
City of Grande Prairie
Grande Prairie, AB
- Full-time
Experience dealing with the vulnerable population
Added 1 hour ago
FC
GTS Operations Supervisor
FedEx Canada
Richmond, BC
- Full-time
This is an on-site frontline supervisor position that supports the FedEx Safety Above All Culture and manages specific day-to-day operations and an assigned staff. The GTS Ops Supervisor…
Added 1 hour ago
PA
Automotive Master Service Technician - Hyundai
Pfaff Automotive Partners Inc.
Woodbridge, ON
- Full-time
At Woodbridge Hyundai, we do more than repair vehicles, we build trust with every customer who walks through our doors. We're looking for a Automotive Service Technician who takes pride in…
Added 1 hour ago
B
Cleaning Supervisor
BGIS
Medicine Hat, AB
- Full-time
The Area Cleaning Supervisor is responsible for the effective operations of the cleaning service through planning, quality control and management of the site Cleaners. Reporting to the…
Added 1 hour ago
FA
Departure Control Coordinator
Flair Airlines
Toronto, ON
- Full-time
…reliable flight departures across the network. Reporting to the Supervisor, Departure Control Systems, the Departure Control Coordinator (DCC) is responsible for monitoring and managing…
Added 1 hour ago
B
Cleaner
BGIS
Barrhead, AB
- Part-time
Our team is committed to maintaining the highest standards of cleanliness, safety, and customer satisfaction across a wide range of industries. By joining BGIS Sustainable Cleaning…
Added 1 hour ago
CC
Driver Merchandiser
Coca-Cola Canada Bottling Limited
North Sydney, NS
- Full-time
Reporting to the Warehouse Supervisor or Manager, Coke Canada Bottling Driver Merchandisers (or Bulk Drivers) are responsible for delivery of pre-ordered product to assigned accounts,…
Added 1 hour ago
BM
Supervisor, Mountain Adventures - Winter - Full-Time
Blue Mountain Resort
The Blue Mountains, ON
- Full-time
The Supervisor is responsible for assist with the training content and day to day operational support of the winter attractions which includes Woodview Skating, Big Dipper Tubing, and…
Added 1 hour ago
PH
Diet Clerk, Patient Food Services, C&W (Casual)
Provincial Health Services Authority
Vancouver, BC
- Part-time
Under the close supervision of the Dietary Technician/Supervisor, the Diet Clerk receives patient orders using a pre-populated menu and submits the order for preparation, ensuring that…
Added 1 hour ago
FC
Operations Supervisor
FedEx Canada
Squamish, BC
- Part-time
This is a frontline supervisor position that supports the FedEx Express (FXE) Safety Above All Culture and manages specific day-to-day sort operations and assigned Cargo Handlers (CH) staff…
Added 1 hour ago
P
Materials and Logistics Supervisor
ProAmpac
Whitby, ON
- Full-time
As our Materials and Logistics Supervisor, you’ll help connect every part of the supply chain - from incoming materials to finished-goods delivery. Your leadership will directly support…
Added 1 hour ago
Q
Service Representative (Warranty), serviceQ
Qualico
AB · Edmonton, AB
- Full-time
Liaising internally with Field service supervisor as needed, to determine validity of service requests.
Added 1 hour ago
TH
Front End Associate Part Time - 7052 Regina
The Home Depot
Regina, SK
- Part-time
Using the GET Involved approach to customer service, front-end associate greets each customer, engages them during the transaction and thanks the customer for their business.
Added 1 hour ago
BB
Customer Service Supervisor
Best Buy Canada
Vernon, BC
- Full-time
You’ll love it here! We are hiring immediately for a customer service supervisor, which we call an operations team lead. As a customer service supervisor, you will lead and coach a team of…
Added 1 hour ago
Line Cook
Red Robin Canada Team Members
Victoria, BC
…valued. The Cook will contribute to creating a positive dining experience for our guests by delivering delicious, well-prepared meals efficiently and…
Added 2 hours ago
CR
Senior Aquatic Worker - Salt Spring Island Aquatic
Capital Regional District
Saltspring Island, BC
- Part-time
Excellent communication (verbal and written), interpersonal and customer service skills.
Added 2 hours ago
FA
Passenger Recovery Coordinator
Flair Airlines
Toronto, ON
- Full-time
…other operational teams to support timely decisions, clear customer communications, and effective disruption…
Added 2 hours ago
MS
Operations Supervisor (Afternoon Shift)
Metro Supply Chain
Elora, ON
- Full-time
Reporting to the Operations Manager, the Operations Supervisor will be responsible for all facets of the operations on the shift. This involves leading all aspects of health and safety,…

FedEx Canada

GTS Operations Supervisor

Richmond, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 26, 2026
Experience: 2 years FedEx GTS/Customs or senior level hourly role experience OR, 2 years supervisory experience in related industry
Posting language: English
Posted: Oct 27, 2026

Original job description

This is an on-site frontline supervisor position that supports the FedEx Safety Above All Culture and manages specific day-to-day operations and an assigned staff. The GTS Ops Supervisor may also manage administrative employees and functions and ensures administrative processes are compliant with FedEx policies and procedures and governmental regulations.

Management responsibilities include, but are not limited to: hiring, terminations, coaching, training, recognition and rewards, performance evaluation and management, discipline, addressing employee concerns and staff productivity.

Assists GTS management with planning, staffing, and training. Assigns work to subordinates and provide timely updates to management. In the absence of the manager, handles all non-staff related administration and provides leadership and guidance to staff. Conducts frequent review of process and workflow and makes recommendations for continuous process improvement. Monitors top GTS accounts, conducts audits and communicates with clients. Works with manager to address quality issues.

Provides guidance, direction and support to GTS employees including assistance with customer problem resolution. Conducts quality and productivity review. Researches and resolves billing issues. Assumes ownership of customer problems to resolution.

Analyzes operational performance through direct observation, interpretation of reports and collaboration with others. Determines opportunities for improvement of key metrics and executes action plans to achieve results.

Leads daily employee and/or planning meetings to ensure workforce communication and understanding of operational updates and daily goals; Includes communication and public speaking to small and large audiences on a regular basis

Participates in the development of and responsible for administering company employee relations strategies, including maintaining the confidentiality of such material and matters.

Resolves customer specific needs in coordination with other departments. Acts as a resource for internal customers for assistance with custom-related issues or concerns. Researches and analyzes recurring sources of customer complaints and reports and recommends appropriate action to management.

Responsible for training new employees regarding job duties and performance expectations and ensuring compliance with FedEx policies, procedures and all required training, including but not limited to training related to quality assurance, systems, hazardous materials and work environment safety ensuring accuracy and currency for self & team.

Provides technical guidance/expertise to junior staff. Mentors/trains new staff members. Mentors and develops critical skill sets for new and/or less-experienced GTS Operations Supervisors.

Knowledge, Skills & Abilities Required

Minimum Education

College degree. CCS designation required.

Minimum Experience

2 years FedEx GTS/Customs or senior level hourly role experience OR, 2 years supervisory experience in related industry

Knowledge, Skills, And Abilities

Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment.

Ability to successfully complete all basic and recurrency training (including completing and maintaining DG certification

Thorough knowledge of applicable clearance systems.

Knowledge of FedEx operations, systems and procedures

Microsoft Word - Basic

Microsoft Excel - Basic

Excel Powerpoint – Basic

Outlook - Basic

Familiarity with AI applications

Preferred Qualifications

Pay Transparency:

Pay

Additional Details: Note: Shift is M-F 0600-1430. CCS is required. Posting closes on Nov 3rd. 2026

DISCLAIMER

This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. The incumbent of this position is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in an PC windows environment, have the ability to successfully complete all recurrence training and maintain annual accreditations where applicable and work varying shifts based on business needs. If the incumbent resides in the province of Quebec, you must be bilingual (French and English). In addition to the usual factors used in the selection process, all candidates for positions that require driving as a core competency require a valid driver's license (e.g. Class 5,G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application. Further, candidates will be assessed through careful consideration of: 1) their current driver's abstract; 2) their performance during application interviews; and 3) their performance on any driver competency assessments administered

Employment Equity Statement

At FedEx our value of Taking Care of Each Other is reflected in our commitment to being an inclusive employer, one that represents the diversity of our customers and the communities in which we serve. We foster respectful, safe and inclusive workplaces where everyone is valued for their unique contributions. Applications from all qualified candidates are welcome. We encourage women, persons with disabilities, Indigenous persons, and people from culturally diverse and 2SLGBTQ+ communities to apply. Please let us know if you need an accommodation during the recruitment and selection process. We will work with you to support your needs.

Apply About employer

More about this job

Responsibilities

Supervise day-to-day GTS operations and assigned staff, including hiring, training, performance management, employee relations, and compliance with company policies and regulations. Monitor accounts and operational performance, resolve customer and billing issues, conduct quality reviews, and lead continuous improvement and workforce communication.

Requirements

Requires a college degree, CCS designation, and either two years of FedEx GTS/Customs or senior-level hourly experience, or two years of supervisory experience in a related industry. Candidates must have thorough knowledge of applicable clearance systems, complete required and recurrent training including dangerous goods certification, and be able to lift 70 pounds and maneuver packages up to 150 pounds with appropriate equipment.

Skills

Team Leadership
Staff Training and Development
Performance Management
Employee Relations
Operational Planning
Process Improvement
Quality Assurance
Customer Problem Resolution
Billing Issue Resolution
Customs Clearance Systems
Regulatory Compliance
Hazardous Materials Safety
Operational Performance Analysis
Microsoft Word
Microsoft Excel
Microsoft PowerPoint

Visa sponsorship

Not detected in the job text

Keywords

FedEx GTS
Customs
CCS Designation
Customs Clearance Systems
Dangerous Goods Certification
Hazardous Materials
Quality Assurance
Employee Relations
Performance Management
Staff Training
Operational Planning
Process Improvement
Customer Problem Resolution
Billing Issues
Account Audits
Regulatory Compliance
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Outlook
AI Applications
Workforce Communication
Operational Performance Analysis

Report this job