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Added 5 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Pembroke, ON
- Part-time
Organize backroom product and follow Backroom Inventory Management (BIMI) processes
Added 5 mins ago
SD
Post Office Clerk, Hourly Part Time Day
Shoppers Drug Mart
Vancouver, BC
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 5 mins ago
SD
Pharmacist, Hourly Full Time Day
Shoppers Drug Mart
Calgary, AB
- Full-time
Control access to the dispensary with respect to inventory and patient confidentiality
Added 5 mins ago
SD
Pharmacist, Hourly Full Time Day
Shoppers Drug Mart
Hamilton, ON
- Full-time
Control access to the dispensary with respect to inventory and patient confidentiality
Added 5 mins ago
SD
Pharmacist, Hourly Part Time Day
Shoppers Drug Mart
Hamilton, ON
- Part-time
Control access to the dispensary with respect to inventory and patient confidentiality
Added 5 mins ago
SD
Cashier, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Mississauga, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 5 mins ago
SD
Assistant Front Store Manager, Hourly Part Time Day
Shoppers Drug Mart
Orangeville, ON
- Part-time
Planning and preparation for Inventory Management
Added 5 mins ago
SD
Pharmacy Assistant, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 5 mins ago
SD
Pharmacist, Hourly Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Powell River, BC
- Full-time
Control access to the dispensary with respect to inventory and patient confidentiality
Added 5 mins ago
W
(CAN) Asset Protection Operations Team Associate
Walmart
Ottawa, ON
- Part-time
An Asset Protection Operations Team Associate maintains store financial integrity and accuracy, pricing integrity, inventory control and profitability. This associate coordinates and…
Added 5 mins ago
W
(CAN) Stocking 1 Team Associate
Walmart
Ottawa, ON
- Part-time
5.Working merchandise and CAP/VizPicking bins to support the Customer Availability Process.
Added 5 mins ago
W
(CAN) Stocking 1 Team Associate
Walmart
Toronto, ON
- Part-time
5.Working merchandise and CAP/VizPicking bins to support the Customer Availability Process.
Added 5 mins ago
TT
Retail Store associate part time Marshalls Baron Centre
The TJX Companies, Inc.
Kelowna, BC
- Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 5 mins ago
S
Beauty Advisor - Part Time
sephora.com
Regina, SK
- $17 to $20 CAD / hour
Maintain a beautiful space: Support inventory, merchandising, and ensure a clean, organized, and welcoming environment.
Added 5 mins ago
C
VIP Kitchen Cast Member (Seasonal) - Cineplex Yonge-Eglinton & VIP
Cineplex
Toronto, ON · SC Yonge & Eglinton & VIP
- Part-time
Food Safety and Organization - Comply with different kitchen standards such as nutrition, sanitation, and safety standards, ensure cleanliness of kitchen, maintain stock inventory
Added 5 mins ago
CU
Senior Ecommerce Specialist
CHEIL USA
Mississauga, ON
- $65,000 to $75,000 CAD / year
Work with internal Supply Chain Management teams to monitor inventory and address inventory shortages and back-order issues.
Added 21 mins ago
SM
GOAPRDJP000001053 – Shipping & Inventory Coordinator
S M Software Solutions Inc
AB · Edmonton, AB
- Internship
We are seeking a detail-oriented and physically fit Shipping & Inventory Coordinator to support shipping, receiving, inventory control, warehouse operations, and administrative tasks for…
Added 21 mins ago
RR
Line Cook
RiverRoom Restaurant
Windsor, ON
- Full-time
Basic math and time-management skills for portion control, ticket timing, and inventory support.
Added 21 mins ago
MC
Salesperson
MINISO Canada
Brampton, ON
- Part-time
…or exchanges in line with store policies, and assisting with inventory counts and deliveries as required. Salespersons collaborate with team members to meet sales targets, follow company…
Added 21 mins ago
ER
Patient Care Coordinator
Ears R Us – Hearing Specilaists
Langley (District), BC · Langley, BC
- Part-time
…aid fittings and programming, cerumen management, tinnitus support, hearing protection, and ongoing patient…
Added 50 mins ago
SS
sushi chef
Squamish Samurai Sushi
Squamish, BC
- Full-time
Maintain records of food costs, consumption, sales and inventory
Added 50 mins ago
GS
Business Development Representative (BDR)
Grain St Laurent
Montreal, QC
- Full-time
…qualify needs, volumes and pricing, and identify available inventory and buying opportunities for the trading team. This is where you build your commercial instincts and learn to read the…
Added 1 hour ago
SD
Front Store Supervisor, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Coquitlam, BC
- Part-time
Ensures all loss prevention standards are implemented, manages daily cash office inventory and cashier tracking, tracking sheets, PC Optimum procedures
Added 1 hour ago
SD
Cashier, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Richmond, BC
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 1 hour ago
SD
Post Office Clerk, Hourly Part Time Evening
Shoppers Drug Mart
Winnipeg, MB
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…

FedEx Canada

GTS Operations Supervisor

Richmond, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 26, 2026
Experience: 2 years FedEx GTS/Customs or senior level hourly role experience OR, 2 years supervisory experience in related industry
Posting language: English
Posted: Oct 27, 2026

Original job description

This is an on-site frontline supervisor position that supports the FedEx Safety Above All Culture and manages specific day-to-day operations and an assigned staff. The GTS Ops Supervisor may also manage administrative employees and functions and ensures administrative processes are compliant with FedEx policies and procedures and governmental regulations.

Management responsibilities include, but are not limited to: hiring, terminations, coaching, training, recognition and rewards, performance evaluation and management, discipline, addressing employee concerns and staff productivity.

Assists GTS management with planning, staffing, and training. Assigns work to subordinates and provide timely updates to management. In the absence of the manager, handles all non-staff related administration and provides leadership and guidance to staff. Conducts frequent review of process and workflow and makes recommendations for continuous process improvement. Monitors top GTS accounts, conducts audits and communicates with clients. Works with manager to address quality issues.

Provides guidance, direction and support to GTS employees including assistance with customer problem resolution. Conducts quality and productivity review. Researches and resolves billing issues. Assumes ownership of customer problems to resolution.

Analyzes operational performance through direct observation, interpretation of reports and collaboration with others. Determines opportunities for improvement of key metrics and executes action plans to achieve results.

Leads daily employee and/or planning meetings to ensure workforce communication and understanding of operational updates and daily goals; Includes communication and public speaking to small and large audiences on a regular basis

Participates in the development of and responsible for administering company employee relations strategies, including maintaining the confidentiality of such material and matters.

Resolves customer specific needs in coordination with other departments. Acts as a resource for internal customers for assistance with custom-related issues or concerns. Researches and analyzes recurring sources of customer complaints and reports and recommends appropriate action to management.

Responsible for training new employees regarding job duties and performance expectations and ensuring compliance with FedEx policies, procedures and all required training, including but not limited to training related to quality assurance, systems, hazardous materials and work environment safety ensuring accuracy and currency for self & team.

Provides technical guidance/expertise to junior staff. Mentors/trains new staff members. Mentors and develops critical skill sets for new and/or less-experienced GTS Operations Supervisors.

Knowledge, Skills & Abilities Required

Minimum Education

College degree. CCS designation required.

Minimum Experience

2 years FedEx GTS/Customs or senior level hourly role experience OR, 2 years supervisory experience in related industry

Knowledge, Skills, And Abilities

Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment.

Ability to successfully complete all basic and recurrency training (including completing and maintaining DG certification

Thorough knowledge of applicable clearance systems.

Knowledge of FedEx operations, systems and procedures

Microsoft Word - Basic

Microsoft Excel - Basic

Excel Powerpoint – Basic

Outlook - Basic

Familiarity with AI applications

Preferred Qualifications

Pay Transparency:

Pay

Additional Details: Note: Shift is M-F 0600-1430. CCS is required. Posting closes on Nov 3rd. 2026

DISCLAIMER

This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. The incumbent of this position is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in an PC windows environment, have the ability to successfully complete all recurrence training and maintain annual accreditations where applicable and work varying shifts based on business needs. If the incumbent resides in the province of Quebec, you must be bilingual (French and English). In addition to the usual factors used in the selection process, all candidates for positions that require driving as a core competency require a valid driver's license (e.g. Class 5,G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application. Further, candidates will be assessed through careful consideration of: 1) their current driver's abstract; 2) their performance during application interviews; and 3) their performance on any driver competency assessments administered

Employment Equity Statement

At FedEx our value of Taking Care of Each Other is reflected in our commitment to being an inclusive employer, one that represents the diversity of our customers and the communities in which we serve. We foster respectful, safe and inclusive workplaces where everyone is valued for their unique contributions. Applications from all qualified candidates are welcome. We encourage women, persons with disabilities, Indigenous persons, and people from culturally diverse and 2SLGBTQ+ communities to apply. Please let us know if you need an accommodation during the recruitment and selection process. We will work with you to support your needs.

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More about this job

Responsibilities

Supervise day-to-day GTS operations and assigned staff, including hiring, training, performance management, employee relations, and compliance with company policies and regulations. Monitor accounts and operational performance, resolve customer and billing issues, conduct quality reviews, and lead continuous improvement and workforce communication.

Requirements

Requires a college degree, CCS designation, and either two years of FedEx GTS/Customs or senior-level hourly experience, or two years of supervisory experience in a related industry. Candidates must have thorough knowledge of applicable clearance systems, complete required and recurrent training including dangerous goods certification, and be able to lift 70 pounds and maneuver packages up to 150 pounds with appropriate equipment.

Skills

Team Leadership
Staff Training and Development
Performance Management
Employee Relations
Operational Planning
Process Improvement
Quality Assurance
Customer Problem Resolution
Billing Issue Resolution
Customs Clearance Systems
Regulatory Compliance
Hazardous Materials Safety
Operational Performance Analysis
Microsoft Word
Microsoft Excel
Microsoft PowerPoint

Visa sponsorship

Not detected in the job text

Keywords

FedEx GTS
Customs
CCS Designation
Customs Clearance Systems
Dangerous Goods Certification
Hazardous Materials
Quality Assurance
Employee Relations
Performance Management
Staff Training
Operational Planning
Process Improvement
Customer Problem Resolution
Billing Issues
Account Audits
Regulatory Compliance
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Outlook
AI Applications
Workforce Communication
Operational Performance Analysis

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