Original job description
This is an interview position plus CEV.
This is a frontline supervisor position that supports the FedEx Express (FXE) Safety Above All Culture and manages specific day-to-day sort operations and assigned Cargo Handlers (CH) staff within a station. Responsible to lead and guide employees in proper package handling, routing and recovery of potential service failures within the station sort function. The Operations Supervisor has oversight for all CH functions, including the direction of work activities, employee mentoring/coaching/training ensuring administrative processes are compliant with FXE policies and procedures and government regulations
Required Knowledge, Skills And Abilities
College degree
2 years FedEx sort operations or senior level hourly role experience OR,
2 years supervisory experience in related industry
Must possess valid driver’s license and a good driving record
EXCEL Leadership Development Stream (Preferred)
Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment.
Ability to successfully complete all basic and recurrency training (including completing and maintaining DG certification
Ability to mentor, coach, and act as a knowledge resource to other employees
Ability to inspire a shared vision and empower and motivate a team
Ability to prioritize and delegate in a time-sensitive manner
Addresses and resolves conflict management
Communicates with others in a clear, concise, and timely manner. Listens and responds with empathy.
Seeks to simplify business processes while ensuring quality
Takes accountability for department failure and acts quickly to find a suitable solution
Strong organizational, planning, and analytical skills
Qualifications Requises
Transparence Salariale:
Salaire
Détails Supplémentaires: Posting: 09/24/2026 – 10/01/2026 at 3PM EST local. Special assignment for 3 months for peak. Temp FT, shift Fri – Tues with Wed and Thurs off. 4am-1pm with 1hr break (hours may change due to operational needs). Local post to YIB station employees only.
DÉNI DE RESPONSABILITÉ
Cette description de poste est générale et ne prétend pas énumérer ni être interprétée comme une liste exhaustive de toutes les fonctions, responsabilités et qualifications exigées des employés dans ce poste. Le ou la titulaire devra effectuer toute autre tâche assignée, atteindre les seuils minimaux requis pour les tests et formations obligatoires, travailler dans un environnement Windows, suivre avec succès les formations périodiques et maintenir les accréditations annuelles si applicable, et travailler sur différents quarts selon les besoins opérationnels. Les titulaires au Québec doivent être bilingues (français et anglais). En plus des critères habituels de sélection, les candidats aux postes exigeant la conduite comme compétence fondamentale doivent détenir un permis valide (ex. classe 5, G ou 1[AZ]) et présenter un dossier ne comportant pas plus de deux infractions et/ou accidents dans les 24 mois précédant la candidature. Les candidats seront également évalués selon : 1) leur relevé annuel de conduite ; 2) leur performance en entrevue ; et 3) leurs résultats aux évaluations de conduite administrées.
Énoncé sur l’équité en emploi
FedEx valorise la diversité et l'inclusion dans son milieu de travail. Notre entreprise accueille des talents issus de tous les horizons, à l'image de notre clientèle et des communautés que nous servons. Nous offrons un environnement sécuritaire et respectueux où chaque personne peut s'épanouir. Nous invitons particulièrement les femmes, les personnes en situation de handicap, les Autochtones, les membres des communautés culturelles et 2ELGBTQ+ à soumettre leur candidature. Notre équipe des ressources humaines adaptera le processus de recrutement selon vos besoins spécifiques.
More about this job
Responsibilities
Lead and guide Cargo Handlers in safe package handling, routing, and recovery of potential service failures during station sort operations. Direct work activities, coach and train employees, and ensure administrative processes comply with company policies and government regulations.
Requirements
Requires a college degree, two years of FedEx sort operations or senior-level hourly experience, or two years of supervisory experience in a related industry. Candidates must have a valid driver's license and good driving record, be able to lift and maneuver packages within the stated limits, maintain required training and Dangerous Goods certification, and demonstrate strong leadership, communication, planning, and conflict-resolution skills.
Skills
- Sort Operations
- Frontline Supervision
- Leadership
- Employee Coaching
- Employee Training
- Package Handling
- Routing
- Service Failure Recovery
- Cargo Handling
- Conflict Resolution
- Communication
- Prioritization
- Delegation
- Process Improvement
- Organization
- Analytical Skills
Visa sponsorship
Not detected in the job text
Categories
- Management & Leadership
- Logistics
- Transportation
- Security & Safety
Keywords
- FedEx Express
- Sort Operations
- Cargo Handlers
- Safety
- Package Handling
- Package Routing
- Service Failure Recovery
- Employee Mentoring
- Coaching
- Training
- Administrative Compliance
- Government Regulations
- Driver's License
- Driving Record
- Dangerous Goods Certification
- Leadership Development
- Conflict Management
- Process Improvement
- Organizational Skills
- Planning
- Analytical Skills
- Peak Operations
- Windows Environment
