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FedEx Canada

Operations Supervisor

Delta, BC, Canada

Job type: Full-time
Apply by: Oct 25, 2026
Posting language: English
Posted: Sep 25, 2026

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Original job description

This is an interview position plus CEV.

This is a frontline supervisor position that supports the FedEx Express (FXE) Safety Above All Culture and manages specific day-to-day sort operations and assigned Cargo Handlers (CH) staff within a station. Responsible to lead and guide employees in proper package handling, routing and recovery of potential service failures within the station sort function. The Operations Supervisor has oversight for all CH functions, including the direction of work activities, employee mentoring/coaching/training ensuring administrative processes are compliant with FXE policies and procedures and government regulations

Required Knowledge, Skills And Abilities

College degree

2 years FedEx sort operations or senior level hourly role experience OR,

2 years supervisory experience in related industry

Must possess valid driver’s license and a good driving record

EXCEL Leadership Development Stream (Preferred)

Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment.

Ability to successfully complete all basic and recurrency training (including completing and maintaining DG certification

Ability to mentor, coach, and act as a knowledge resource to other employees

Ability to inspire a shared vision and empower and motivate a team

Ability to prioritize and delegate in a time-sensitive manner

Addresses and resolves conflict management

Communicates with others in a clear, concise, and timely manner. Listens and responds with empathy.

Seeks to simplify business processes while ensuring quality

Takes accountability for department failure and acts quickly to find a suitable solution

Strong organizational, planning, and analytical skills

Qualifications Requises

Transparence Salariale:

Salaire

Détails Supplémentaires: Note: Posting closes on October 1, 2026. Shift : Saturday and Sunday 13:00 to 21:30 -- Monday, Tuesday and Friday 16:30 to 01:00

DÉNI DE RESPONSABILITÉ

Cette description de poste est générale et ne prétend pas énumérer ni être interprétée comme une liste exhaustive de toutes les fonctions, responsabilités et qualifications exigées des employés dans ce poste. Le ou la titulaire devra effectuer toute autre tâche assignée, atteindre les seuils minimaux requis pour les tests et formations obligatoires, travailler dans un environnement Windows, suivre avec succès les formations périodiques et maintenir les accréditations annuelles si applicable, et travailler sur différents quarts selon les besoins opérationnels. Les titulaires au Québec doivent être bilingues (français et anglais). En plus des critères habituels de sélection, les candidats aux postes exigeant la conduite comme compétence fondamentale doivent détenir un permis valide (ex. classe 5, G ou 1[AZ]) et présenter un dossier ne comportant pas plus de deux infractions et/ou accidents dans les 24 mois précédant la candidature. Les candidats seront également évalués selon : 1) leur relevé annuel de conduite ; 2) leur performance en entrevue ; et 3) leurs résultats aux évaluations de conduite administrées.

Énoncé sur l’équité en emploi

FedEx valorise la diversité et l'inclusion dans son milieu de travail. Notre entreprise accueille des talents issus de tous les horizons, à l'image de notre clientèle et des communautés que nous servons. Nous offrons un environnement sécuritaire et respectueux où chaque personne peut s'épanouir. Nous invitons particulièrement les femmes, les personnes en situation de handicap, les Autochtones, les membres des communautés culturelles et 2ELGBTQ+ à soumettre leur candidature. Notre équipe des ressources humaines adaptera le processus de recrutement selon vos besoins spécifiques.

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More about this job

Responsibilities

Lead day-to-day station sort operations and direct Cargo Handler activities, ensuring packages are handled and routed properly and potential service failures are recovered. Coach, mentor, and train employees while ensuring administrative processes comply with company policies, procedures, and government regulations.

Requirements

Requires a college degree and either two years of FedEx sort operations or senior-level hourly experience, or two years of supervisory experience in a related industry. Candidates must have a valid driver's license and good driving record, be able to meet package-handling requirements, maintain required training and Dangerous Goods certification, and demonstrate strong leadership, communication, conflict-resolution, organizational, planning, and analytical skills.

Skills

Sort Operations
Frontline Supervision
Leadership
Employee Coaching
Employee Training
Package Handling
Routing
Service Failure Recovery
Conflict Resolution
Communication
Prioritization
Delegation
Process Improvement
Organizational Skills
Planning
Analytical Skills

Visa sponsorship

Not detected in the job text

Keywords

FedEx Express
Sort Operations
Cargo Handlers
Package Handling
Package Routing
Service Failure Recovery
Safety Culture
Employee Mentoring
Coaching
Training
Administrative Compliance
Government Regulations
Driver's License
Driving Record
Dangerous Goods Certification
Conflict Management
Process Improvement
Windows Environment
Shift Work
Freight Transportation
Package Transportation

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