Original job description
This is an interview position plus CEV.
This is a frontline supervisor position that supports the FedEx Express (FXE) Safety Above All Culture and manages specific day-to-day sort operations and assigned Cargo Handlers (CH) staff within a station. Responsible to lead and guide employees in proper package handling, routing and recovery of potential service failures within the station sort function. The Operations Supervisor has oversight for all CH functions, including the direction of work activities, employee mentoring/coaching/training ensuring administrative processes are compliant with FXE policies and procedures and government regulations
Required Knowledge, Skills And Abilities
College degree
2 years FedEx sort operations or senior level hourly role experience OR,
2 years supervisory experience in related industry
Must possess valid driver’s license and a good driving record
EXCEL Leadership Development Stream (Preferred)
Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment.
Ability to successfully complete all basic and recurrency training (including completing and maintaining DG certification
Ability to mentor, coach, and act as a knowledge resource to other employees
Ability to inspire a shared vision and empower and motivate a team
Ability to prioritize and delegate in a time-sensitive manner
Addresses and resolves conflict management
Communicates with others in a clear, concise, and timely manner. Listens and responds with empathy.
Seeks to simplify business processes while ensuring quality
Takes accountability for department failure and acts quickly to find a suitable solution
Strong organizational, planning, and analytical skills
Preferred Qualifications
Pay Transparency:
Pay
Additional Details: Note: This is a temporary assignment position for a period of up to 6 months. Closing date October 4, 2026. Shift to be determined based on operational needs.
DISCLAIMER
This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. The incumbent of this position is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in an PC windows environment, have the ability to successfully complete all recurrence training and maintain annual accreditations where applicable and work varying shifts based on business needs. If the incumbent resides in the province of Quebec, you must be bilingual (French and English). In addition to the usual factors used in the selection process, all candidates for positions that require driving as a core competency require a valid driver's license (e.g. Class 5,G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application. Further, candidates will be assessed through careful consideration of: 1) their current driver's abstract; 2) their performance during application interviews; and 3) their performance on any driver competency assessments administered
Employment Equity Statement
At FedEx our value of Taking Care of Each Other is reflected in our commitment to being an inclusive employer, one that represents the diversity of our customers and the communities in which we serve. We foster respectful, safe and inclusive workplaces where everyone is valued for their unique contributions. Applications from all qualified candidates are welcome. We encourage women, persons with disabilities, Indigenous persons, and people from culturally diverse and 2SLGBTQ+ communities to apply. Please let us know if you need an accommodation during the recruitment and selection process. We will work with you to support your needs.
More about this job
Responsibilities
Lead day-to-day station sort operations and Cargo Handler activities, ensuring packages are handled and routed correctly and potential service failures are addressed. Coach, mentor, and train employees while ensuring administrative processes comply with company policies, procedures, and government regulations.
Requirements
Requires a college degree and either two years of FedEx sort operations or senior hourly-role experience, or two years of supervisory experience in a related industry. Candidates must have a valid driver's license and good driving record, be able to meet physical lifting and package-handling requirements, maintain required training and Dangerous Goods certification, and demonstrate strong leadership, communication, organizational, and problem-solving skills.
Skills
- Leadership
- Employee Coaching
- Employee Training
- Package Handling
- Routing
- Service Recovery
- Conflict Resolution
- Communication
- Prioritization
- Delegation
- Process Improvement
- Organization
- Planning
- Analytical Skills
- Safety Compliance
- Team Motivation
Visa sponsorship
Not detected in the job text
Categories
- Management & Leadership
- Logistics
- Transportation
- Security & Safety
- Manufacturing
Keywords
- FedEx Express
- Sort Operations
- Cargo Handlers
- Package Handling
- Package Routing
- Service Failure Recovery
- Frontline Supervision
- Employee Mentoring
- Coaching
- Training
- Safety Above All
- Administrative Compliance
- Government Regulations
- Driver's License
- Driving Record
- Dangerous Goods Certification
- Leadership Development
- Conflict Management
- Process Improvement
- Windows PC Environment
- Shift Flexibility
- Employee Empowerment
- Team Motivation
- Organizational Skills
- Planning
- Analytical Skills
