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Added 58 mins ago
Software Developer – Senior - RQ11686
S M Software Solutions Inc
Toronto, ON
Internship
…administration. The successful candidate will design, develop, implement, support, and continuously improve scalable ServiceNow solutions while contributing to platform modernization,…
Added 58 mins ago
Software Developer – Senior - RQ11686
S M Software Solutions Inc
Toronto, ON
Internship
…administration. The successful candidate will design, develop, implement, support, and continuously improve scalable ServiceNow solutions while contributing to platform modernization,…
Added 58 mins ago
Software Developer – Senior - RQ11686
S M Software Solutions Inc
Toronto, ON
Internship
…administration. The successful candidate will design, develop, implement, support, and continuously improve scalable ServiceNow solutions while contributing to platform modernization,…
Added 58 mins ago
AI Engineer Intern
Electronic Arts (EA)
Vancouver, BC
Temporary
…state-of-the-art, cloud-based tech stack equipped with top-tier tools to support initiatives such as data modeling, model training and fine-tuning, and agent development. We provide…
Added 2 hours ago
Site Reliability Engineer
RBC
Vancouver, BC
Full-time
The SRE will be responsible for assisting in the development, implementation and support of Site Reliability Engineering solutions for all applications across a line of business within CNB…
Added 2 hours ago
Ops Agent Admin
FedEx Canada
Bas-Saint-Laurent, QC
Full-time
Soutenir les opérations et la gestion de la succursale/du centre d’appels dans tous les aspects des procédures commerciales et de bureau, y compris la liaison avec les clients internes et…
Added 2 hours ago
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Pre-Sorting and slotting of agent mail and correspondence
Added 3 hours ago
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Work alongside AI agents as part of how you build: spec-driven development, agentic harnesses for code generation and debugging, and deliberate agent use in your daily workflow
Added 3 hours ago
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Coast Hotels
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…providing customer service and intermediate administrative support to the Channel Management & Distribution Services…
Added 3 hours ago
Manager, Contact Center - QA & Operations Excellence
Walmart Canada
Mississauga, ON
Full-time
Collaborate closely with Workforce Planning, Training, and Operations teams to support staffing needs, capacity planning, service level achievement, and evolving business priorities.
Added 4 hours ago
Site Operations Manager
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Edmonton, AB · Calgary, AB
…countries and a team of nearly 13,000 experts, we provide 24/7 support to help organisations fulfil their Duty of Care…
Added 4 hours ago
Site Operations Manager
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Full-time
…countries and a team of nearly 13,000 experts, we provide 24/7 support to help organisations fulfil their Duty of Care…
Added 4 hours ago
ServiceNow Software Developer - Senior
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Toronto, ON
Full-time
Ability to design, develop, support, and continuously improve scalable ServiceNow solutions that meet business and operational requirements.
Added 4 hours ago
Associate Director, Facilities Operations and Ancillary Services
University of Ottawa
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Full-time
The Associate Director is seen as one of the Senior Director’s trusted partners and advisor in leading the Operations to become a business-oriented organization. In this capacity, he/she…
Added 4 hours ago
Part-Time Budget Officer, International Education Centre
Algonquin College of Applied Arts and Technology
Ottawa, ON
Part-time
Employees who are part-time internal candidates, as defined by the Part-Time Support Collective Agreement, will be given first consideration.
Added 4 hours ago
GUEST SERVICE AGENT
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Jordan Station, ON
Up to $18.94 CAD / hour
Part-time
Inn on the Twenty is currently seeking a Guest Service Agent to join our growing team! This is a great opportunity that can provide flexibility, valuable work experience, and a chance to…
Added 4 hours ago
Représentante ou représentant bilingue, Service Excellence, Service à la clientèle / CS Service Excellence Representative Bilingual
Fidelity Canada
Toronto, ON · Mississauga, ON · Montreal, QC · Calgary, AB
Full-time
…aux conseillers (appels entrants), le Service des transferts (opérations financières et non financières) et l’Unité des solutions de service (rajustements des…
Added 5 hours ago
Growth & Product Marketing Manager
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Calgary, AB
Full-time
You will report to our VP of Operations and work closely with our Senior Product Manager, VP of AI, and CEO. This is an individual contributor role with the opportunity to help shape the…
Added 6 hours ago
Cargo Agent
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Full-time
PAL Airlines is seeking a part-time Cargo Agent to join our St. John's, NL team.
Added 6 hours ago
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…passagers et de marchandises aux services médicaux d’urgence, aux opérations humanitaires et à la lutte contre les feux de forêt, partout dans le…
Added 6 hours ago
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Représentant ou représentante bilingue, Unité des solutions de service / Service Solutions Unit Representative Bilingual
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Toronto, ON · Mississauga, ON · Montreal, QC · Calgary, AB
Full-time
Excellente connaissance des politiques, des procédures et de tous les types d’opérations liées aux services de transfert, ainsi que des produits offerts par Fidelity.
Added 6 hours ago
Représentant ou représentante, Unité des solutions de service / Service Solutions Unit Representative
Fidelity Canada
Toronto, ON · Mississauga, ON · Montreal, QC · Calgary, AB
Full-time
Excellente connaissance des politiques, des procédures et de tous les types d’opérations liées aux services de transfert, ainsi que des produits offerts par Fidelity.
Added 6 hours ago
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Partner with CRM Operations to turn strategy into high-performing, always-on customer journeys.
Added 6 hours ago
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The Colleague Services Agent plays a key role in enhancing the day-to-day experience of Fairmont team members by providing exceptional support and services across various operational areas.…

FedEx Canada

Ops Agent Admin

Bas-Saint-Laurent, QC, Canada

Job type: Full-time
Apply by: Oct 28, 2026
Posting language: English · French
Posted: Sep 28, 2026

Apply About employer

Applications open in a new tab.

Original job description

English section of this bilingual listing.

Supports station/call centre operations and management in all aspects of business and office procedures including liaison with internal and external customers, suppliers and employees. Co-ordinates all administrative aspects of the station/call centre and directly assists senior manager in achievement of departmental goals.

COMPÉTENCES REQUISES

Required Knowledge, Skills And Abilities

High school diploma/educational equivalent with secretarial courses or business college training preferred.

Two (2) years experience in a customer contact environment of which one (1) year is in a secretarial/administrative role.

Standard level MS Excel, Word. PowerPoint is preferred.

Good Communication (verbal/written), Interpersonal And Organizational Skills Required.

Good communication (verbal/written), interpersonal and organizational skills required.

Preferred Qualifications: Doit être bilingue (Français / Anglais) // Must be bilingual (French / English)

DISCLAIMER

This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. The incumbent of this position is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in an PC windows environment, have the ability to successfully complete all recurrence training and maintain annual accreditations where applicable and work varying shifts based on business needs. If the incumbent resides in the province of Quebec, you must be bilingual (French and English). In addition to the usual factors used in the selection process, all candidates for positions that require driving as a core competency require a valid driver's license (e.g. Class 5,G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application. Further, candidates will be assessed through careful consideration of: 1) their current driver's abstract; 2) their performance during application interviews; and 3) their performance on any driver competency assessments administered

Employment Equity Statement

At FedEx our value of Taking Care of Each Other is reflected in our commitment to being an inclusive employer, one that represents the diversity of our customers and the communities in which we serve. We foster respectful, safe and inclusive workplaces where everyone is valued for their unique contributions. Applications from all qualified candidates are welcome. We encourage women, persons with disabilities, Indigenous persons, and people from culturally diverse and 2SLGBTQ+ communities to apply. Please let us know if you need an accommodation during the recruitment and selection process. We will work with you to support your needs.

Read the full bilingual original

**CECI EST UN POSTE TEMPORAIRE DE 3 MOIS**

La sélection à ce poste demande une entrevue.

Soutenir les opérations et la gestion de la succursale/du centre d’appels dans tous les aspects des procédures commerciales et de bureau, y compris la liaison avec les clients internes et externes, les fournisseurs et les employés. Coordonner tous les aspects administratifs de la succursale/du centre d’appels et aider directement le cadre supérieur à atteindre les objectifs du département.

**THIS IS A 3 MONTH TEMPORARY POSITION**

This is an interview position.

Supports station/call centre operations and management in all aspects of business and office procedures including liaison with internal and external customers, suppliers and employees. Co-ordinates all administrative aspects of the station/call centre and directly assists senior manager in achievement of departmental goals.

COMPÉTENCES REQUISES

Diplôme d’études secondaire ou l’équivalent avec préférence pour les cours de secrétariat ou le cours commercial.

Deux (2) ans d’expérience du contact avec la clientèle, dont un (1) an dans un poste de secrétariat ou administratif.

Maîtrise standard de MS Excel et Word. Maîtrise de PowerPoint souhaitable.

Bonnes aptitudes à la communication (écrite/orale) et à l’organisation.

Required Knowledge, Skills And Abilities

High school diploma/educational equivalent with secretarial courses or business college training preferred.

Two (2) years experience in a customer contact environment of which one (1) year is in a secretarial/administrative role.

Standard level MS Excel, Word. PowerPoint is preferred.

Good Communication (verbal/written), Interpersonal And Organizational Skills Required.

Good communication (verbal/written), interpersonal and organizational skills required.

Preferred Qualifications: Doit être bilingue (Français / Anglais) // Must be bilingual (French / English)

Pay Transparency

Pay:

Additional Details: Date d'affichage: 28 septembre 2026 jusqu'au 5 octobre 2025 à 15h // Job posting dates: September 28th 2026 until October 5th @ 3pm // Ceci est un poste temporaire de 3 mois // This is a 3-month temporary position

DISCLAIMER

This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. The incumbent of this position is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in an PC windows environment, have the ability to successfully complete all recurrence training and maintain annual accreditations where applicable and work varying shifts based on business needs. If the incumbent resides in the province of Quebec, you must be bilingual (French and English). In addition to the usual factors used in the selection process, all candidates for positions that require driving as a core competency require a valid driver's license (e.g. Class 5,G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application. Further, candidates will be assessed through careful consideration of: 1) their current driver's abstract; 2) their performance during application interviews; and 3) their performance on any driver competency assessments administered

Employment Equity Statement

At FedEx our value of Taking Care of Each Other is reflected in our commitment to being an inclusive employer, one that represents the diversity of our customers and the communities in which we serve. We foster respectful, safe and inclusive workplaces where everyone is valued for their unique contributions. Applications from all qualified candidates are welcome. We encourage women, persons with disabilities, Indigenous persons, and people from culturally diverse and 2SLGBTQ+ communities to apply. Please let us know if you need an accommodation during the recruitment and selection process. We will work with you to support your needs.

Apply About employer

More about this job

Responsibilities

Support station or call centre operations and management with business and office procedures, including liaison with customers, suppliers, and employees. Coordinate administrative activities and assist the senior manager in achieving departmental goals.

Requirements

A high school diploma or equivalent is required; secretarial courses or business college training are preferred. Candidates need two years of customer-contact experience, including one year in a secretarial or administrative role, standard proficiency in Excel and Word, and strong communication, interpersonal, and organizational skills; PowerPoint and French-English bilingualism are preferred.

Skills

Customer Service
Administrative Coordination
Secretarial Skills
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Written Communication
Verbal Communication
Interpersonal Skills
Organizational Skills
Bilingual Communication

Visa sponsorship

Not detected in the job text

Keywords

Station Operations
Call Centre Operations
Business Procedures
Office Procedures
Customer Liaison
Supplier Liaison
Employee Liaison
Administrative Coordination
Departmental Goals
Customer Contact
Secretarial Experience
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Written Communication
Verbal Communication
Interpersonal Skills
Organizational Skills
French-English Bilingualism
PC Windows Environment
Freight and Package Transportation

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