Ops Agent Admin
- Nisku, AB, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
This is an interview position.
Supports station/call centre operations and management in all aspects of business and office procedures including liaison with internal and external customers, suppliers and employees. Co-ordinates all administrative aspects of the station/call centre and directly assists senior manager in achievement of departmental goals.
Required Knowledge, Skills And Abilities
High school diploma/educational equivalent with secretarial courses or business college training preferred.
Two (2) years experience in a customer contact environment of which one (1) year is in a secretarial/administrative role.
Standard level MS Excel, Word. PowerPoint is preferred.
Preferred Qualifications
Good communication (verbal/written), interpersonal and organizational skills required.
Pay Transparency: Special assignment for 3 months for peak
Pay
Additional Details: Job posting date : 10/15/2026. Job posting down date : 10/22/2026 at 3pm local. Temporary seasonal Admin at NISKU. Special assignment for 3 months for peak
DISCLAIMER
This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. The incumbent of this position is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in an PC windows environment, have the ability to successfully complete all recurrence training and maintain annual accreditations where applicable and work varying shifts based on business needs. If the incumbent resides in the province of Quebec, you must be bilingual (French and English). In addition to the usual factors used in the selection process, all candidates for positions that require driving as a core competency require a valid driver's license (e.g. Class 5,G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application. Further, candidates will be assessed through careful consideration of: 1) their current driver's abstract; 2) their performance during application interviews; and 3) their performance on any driver competency assessments administered
Employment Equity Statement
At FedEx our value of Taking Care of Each Other is reflected in our commitment to being an inclusive employer, one that represents the diversity of our customers and the communities in which we serve. We foster respectful, safe and inclusive workplaces where everyone is valued for their unique contributions. Applications from all qualified candidates are welcome. We encourage women, persons with disabilities, Indigenous persons, and people from culturally diverse and 2SLGBTQ+ communities to apply. Please let us know if you need an accommodation during the recruitment and selection process. We will work with you to support your needs.
Supports station/call centre operations and management in all aspects of business and office procedures including liaison with internal and external customers, suppliers and employees. Co-ordinates all administrative aspects of the station/call centre and directly assists senior manager in achievement of departmental goals.
Required Knowledge, Skills And Abilities
High school diploma/educational equivalent with secretarial courses or business college training preferred.
Two (2) years experience in a customer contact environment of which one (1) year is in a secretarial/administrative role.
Standard level MS Excel, Word. PowerPoint is preferred.
Preferred Qualifications
Good communication (verbal/written), interpersonal and organizational skills required.
Pay Transparency: Special assignment for 3 months for peak
Pay
Additional Details: Job posting date : 10/15/2026. Job posting down date : 10/22/2026 at 3pm local. Temporary seasonal Admin at NISKU. Special assignment for 3 months for peak
DISCLAIMER
This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. The incumbent of this position is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in an PC windows environment, have the ability to successfully complete all recurrence training and maintain annual accreditations where applicable and work varying shifts based on business needs. If the incumbent resides in the province of Quebec, you must be bilingual (French and English). In addition to the usual factors used in the selection process, all candidates for positions that require driving as a core competency require a valid driver's license (e.g. Class 5,G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application. Further, candidates will be assessed through careful consideration of: 1) their current driver's abstract; 2) their performance during application interviews; and 3) their performance on any driver competency assessments administered
Employment Equity Statement
At FedEx our value of Taking Care of Each Other is reflected in our commitment to being an inclusive employer, one that represents the diversity of our customers and the communities in which we serve. We foster respectful, safe and inclusive workplaces where everyone is valued for their unique contributions. Applications from all qualified candidates are welcome. We encourage women, persons with disabilities, Indigenous persons, and people from culturally diverse and 2SLGBTQ+ communities to apply. Please let us know if you need an accommodation during the recruitment and selection process. We will work with you to support your needs.
More about this job
Responsibilities
Support station and call centre operations and management with business and office procedures, coordinating administrative activities and liaising with customers, suppliers, and employees. Assist the senior manager directly in achieving departmental goals.
Requirements
A high school diploma or equivalent is required, with secretarial courses or business college training preferred. Candidates should have two years of experience in a customer contact environment, including one year in a secretarial or administrative role, standard proficiency in Excel and Word, and strong communication, interpersonal, and organizational skills; PowerPoint is preferred.
Skills
- Customer Communication
- Written Communication
- Verbal Communication
- Interpersonal Skills
- Organizational Skills
- Administrative Support
- Secretarial Skills
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- Customer Liaison
- Office Procedures
Visa sponsorship
Not detected in the job text
Categories
- Administrative
- Customer Service & Support
- Logistics
- Transportation
Keywords
- Station Operations
- Call Centre Operations
- Administrative Support
- Office Procedures
- Customer Contact
- Customer Liaison
- Supplier Liaison
- Employee Liaison
- Secretarial
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- Communication
- Interpersonal Skills
- Organizational Skills
- Departmental Goals
- Freight and Package Transportation
- Temporary Seasonal Assignment