Jobs in Canada

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Added 3 mins ago
FC
Team Manager Insurance Operations
Fidelity Canada
Mississauga, ON
- Full-time
As the insurance business continues to grow, the incumbent will create the operational infrastructure, processes, controls, and team necessary to support sustainable growth while delivering…
Added 3 mins ago
EC
Collections Specialist (Toronto)
Elect Capital
Toronto, ON
- $50,000 to $70,000 CAD / year
- Full-time
You’ll own the collections lifecycle on our small-business lending portfolio, from the first missed payment through to legal escalation. You’ll work directly with business owners and…
Added 3 mins ago
FB
Senior Analyst, Marketing Automation and Email
Fairstone Bank
London, ON · Toronto, ON
- Full-time
…solutions tailored to all Canadians, including newcomers, small-business owners, smart investors and savvy…
Added 3 mins ago
SB
Flight Coordination Specialist
Skyservice Business Aviation
Calgary, AB · Mississauga, ON
- Full-time
Skyservice is the North American market leader in business aviation. Built on the key principles of safety and service excellence, we offer full-service support and expertise in aircraft…
Added 3 mins ago
R
Senior Field Representative, Technology Service
Ricoh
Victoria, BC
- Full-time
…usually within a specific geographic area. May be viewed as specialist on certain…
Added 3 mins ago
SD
Spécialiste Beauté, rémunéré(e) à l’heure temps partiel jour
Shoppers Drug Mart
Dorval, QC
- Part-time
Work for a local business owner while having the support of a strong retail brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online…
Added 3 mins ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 3 mins ago
SD
Spécialiste Beauté, rémunéré(e) à l’heure temps partiel Quarts de travail flexibles Embauche feu vert
Shoppers Drug Mart
Dorval, QC
- Part-time
Work for a local business owner while having the support of a strong retail brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online…
Added 3 mins ago
JA
Spécialiste de l’appel d’offres / Quotation Tender Specialist
JR Automation
Montreal, QC · Saint-Laurent, QC
- Full-time
Are you ready to take your career to the next level? Join our innovative team as a Quotation Tender Specialist in the Transformer Service group! Reporting to the Tendering and Quotation…
Added 3 mins ago
JA
Spécialiste manufacturier - quart de soir / Manufacturing Specialist- evening shift
JR Automation
Varennes, QC
- Full-time
Hitachi Energy is seeking a Manufacturing Specialist to join our manufacturing team in Varennes. In this hands-on role, you will be responsible for manufacturing performance, stability, and…
Added 3 mins ago
JA
Spécialiste en réfection de disjoncteurs HPL / HPL Overhaul technician
JR Automation
Montreal, QC · Saint-Laurent, QC
- Full-time
…high voltage technologies. As a HPL Circuit Breaker Repair Specialist, you will be at the heart of our mission: to ensure the reliability and performance of critical infrastructures that…
Added 3 mins ago
JA
Spécialiste manufacturier - quart de jour / Manufacturing specialist - day shift
JR Automation
Varennes, QC
- Full-time
Hitachi Energy is seeking a Manufacturing Specialist to join our manufacturing team in Varennes. In this hands-on role, you will be responsible for manufacturing performance, stability, and…
Added 3 mins ago
JA
Spécialiste de l’appel d’offres - Services haute tension / Quotation Tender Specialist - High Voltage Services
JR Automation
Montreal, QC · Saint-Laurent, QC
- Full-time
Join our innovative team as a Quotation Tender Specialist in the High Voltage Service group! Reporting to the Tendering Manager, you'll lead and complete RFQs for Switchgear after sales…
Added 3 mins ago
JA
Planificateur maintenance / Maintenance Planner
JR Automation
Varennes, QC
- Full-time
…Industrial Engineering department, we are looking for a Technical Specialist. You will contribute to equipment reliability, optimize management tools, and support operations. This role will…
Added 3 mins ago
JA
Spécialiste en technologies de l'information (TI) et technologies opérationnelles (TO)
JR Automation
Varennes, QC
- Full-time
As a Factory IT/OT Specialist at Hitachi Energy’s Varennes location, you will provide onsite support for factory-owned and managed IT/OT assets. You will support office IT and shop floor…
Added 3 mins ago
JA
Technicien de réfection de mechanisme/Mechanism Repair Technician
JR Automation
Montreal, QC · Saint-Laurent, QC
- Full-time
We are looking for an individual to serve as a Mechanism Repair Specialist at Hitachi Energy Canada Inc., at our workshop at 800 Hymus Boulevard, Saint-Laurent.
Added 3 mins ago
JA
Learning and Development Specialist
JR Automation
Stoney Creek, NB
- Full-time
Hitachi Energy is seeking a Learning & Development Specialist to support the Stoney Creek Transformer Repair facility. In this role, you will serve as the primary learning partner for the…
Added 3 mins ago
JA
Spécialiste de l’appel d’offres / Quotation Tender Specialist
JR Automation
Richmond, BC
- Full-time
Are you ready to take your career to the next level? Join our innovative team as a Quotation Tender Specialist in the Transformer Service group! Reporting to the Tendering and Quotation…
Added 3 mins ago
JA
Technical Safety Specialist
JR Automation
Burnaby, BC
- Full-time
…solutions developed and deployed by the Urban Rail Signaling business line and compliance to safety principles, industry specific standards and best practices for the development of…
Added 3 mins ago
EC
Collections Specialist (Toronto)
Elect Capital
Toronto, ON
- $50,000 to $70,000 CAD / year
- Full-time
You'll own the collections lifecycle on our small-business lending portfolio, from the first missed payment through to legal escalation. You'll work directly with business owners and…
Added 18 mins ago
Proposal Specialist
L3Harris Technologies
Montreal, QC
Define/engineer/manage bids and solutions for power plant simulators and/or digital control systems alongside Engineering, Operations and Business Development;
Added 18 mins ago
LC
Billing Support Specialist
Lightspeed Commerce, Inc.
Remote, Canada
- Full-time
- Remote
Lightspeed is seeking a full-time, customer-centric, and detail-oriented professional to join the team as a Billing Support Specialist in our Montreal office. Reporting to the Global…
Added 18 mins ago
UI
Business Specialist
UAP Inc.
Kingston, ON
- Full-time
…excellence, and customer success? Altrom is seeking an Altrom Business Development & Operations Specialist to lead the growth of our Import Parts business across Eastern…
Added 34 mins ago
Financial Analyst
the Town of the Blue Mountains
Thornbury, ON
Provide asset updates to the Senior GIS Specialist regarding the Town's asset inventory registry, including recording asset acquisitions, transfers and retirements.
Added 34 mins ago
Application Specialist
Price Industries Limited
Winnipeg, MB
We’re looking for a passionate, energetic Application Specialist who can effectively provide expert-level technical support to owners, contractors, technicians and internal customers on the…

FedEx Canada

Sr Cust Service Rep/Station

Markham, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

This is an interview position.

To assist the manager in administrative and customer service operations duties as required. To assist the station customer service representatives and participate as a working member in the handling of customer inquiries by handling unusual or difficult customers and acting as an expert resource on features of service, P&P, customs requirements. To assist managers in the monitoring and improvement of customer operations. To model the way for hourly employees by becoming a mentor and demonstrating role model behaviour including strong communication, conflict resolution and leadership ability (through Best Practices methods). Promotes continued sales and generates potential incremental revenue whenever possible

Required Knowledge, Skills And Abilities

High School Diploma or GED Equivalent

6 months FedEx customer service representative experience

Microsoft Word - Basic

Microsoft Excel - Basic

Ability to gain & maintain FedEx DG Specialist certification

Ability to successfully complete all basic and recurrency training.

EXCEL/LEAP candidates preferred

Good understanding of FedEx products, features of service, general operations

Must have the ability to lift 70 lbs & manoeuvre any package weighing up to 150 lbs with appropriate equipment

Preferred Qualifications

Pay Transparency: Posted date 26th Oct and unposted date: 2nd Nov at 9am

Pay

Additional Details: Hiring for 6 month fixed term full-time position with a schedule of Monday to Friday, 12:00 PM to 8:00 PM.

DISCLAIMER

This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. The incumbent of this position is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in an PC windows environment, have the ability to successfully complete all recurrence training and maintain annual accreditations where applicable and work varying shifts based on business needs. If the incumbent resides in the province of Quebec, you must be bilingual (French and English). In addition to the usual factors used in the selection process, all candidates for positions that require driving as a core competency require a valid driver's license (e.g. Class 5,G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application. Further, candidates will be assessed through careful consideration of: 1) their current driver's abstract; 2) their performance during application interviews; and 3) their performance on any driver competency assessments administered

Employment Equity Statement

At FedEx our value of Taking Care of Each Other is reflected in our commitment to being an inclusive employer, one that represents the diversity of our customers and the communities in which we serve. We foster respectful, safe and inclusive workplaces where everyone is valued for their unique contributions. Applications from all qualified candidates are welcome. We encourage women, persons with disabilities, Indigenous persons, and people from culturally diverse and 2SLGBTQ+ communities to apply. Please let us know if you need an accommodation during the recruitment and selection process. We will work with you to support your needs.

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More about this job

Responsibilities

Assist the manager with administrative and customer service operations, support station representatives, and resolve unusual or difficult customer inquiries as an expert on services, policies, procedures, and customs requirements. Help monitor and improve customer operations, mentor hourly employees by modeling strong communication and leadership, and identify opportunities to generate additional sales revenue.

Requirements

Requires a high school diploma or GED, six months of FedEx customer service representative experience, basic Microsoft Word and Excel skills, and the ability to obtain and maintain FedEx Dangerous Goods Specialist certification and complete required training. Candidates should understand FedEx products and general operations and be able to lift 70 pounds and maneuver packages weighing up to 150 pounds with appropriate equipment; EXCEL/LEAP candidates are preferred.

Skills

Customer Service
Customer Inquiry Resolution
Conflict Resolution
Leadership
Communication
Mentoring
Administrative Operations
Sales
FedEx Product Knowledge
Customs Requirements
Microsoft Word
Microsoft Excel
Dangerous Goods Certification
Package Handling

Visa sponsorship

Not detected in the job text

Keywords

FedEx
Customer Service
Customer Inquiries
Administrative Operations
Customer Operations
Microsoft Word
Microsoft Excel
Dangerous Goods
Customs Requirements
FedEx Products
Features of Service
Policies and Procedures
General Operations
Conflict Resolution
Leadership
Mentoring
Best Practices
Sales
Revenue Generation
EXCEL/LEAP
Package Handling
Recurrency Training

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