Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 9 mins ago
MM
Account Manager
Midnight Marketing
Canada
- Full-time
The Account Manager is the strategic owner of client relationships at Midnight Marketing. You are responsible for every aspect of the client experience: from onboarding and campaign…
Added 9 mins ago
JI
Maintenance Manager
J.D. Irving, Limited
Toronto, ON
- Full-time
…includes Irving Tissue, was declared carbon neutral for the first time in 2020 and each full year…
Added 9 mins ago
CG
Parking Enforcement Officer - St Catharines
Commissionaires Great Lakes
St. Catharines, ON
- Full-time
Perform other duties as requested by client, Supervisor, or Regional Manager.
Added 23 mins ago
RI
Pest Control Technician
Rentokil Initial
Grande Prairie, AB
- $43,000 to $45,000 CAD / year
- Full-time
Strong communication, interpersonal, customer service and time management skills
Added 23 mins ago
RI
Pest Control Technician
Rentokil Initial
Peace River, AB
- $43,000 to $45,000 CAD / year
- Full-time
Strong communication, interpersonal, customer service and time management skills
Added 23 mins ago
SB
Manager, FBO Operations
Skyservice Business Aviation
Dorval, QC
- Full-time
Skyservice is the North American market leader in business aviation. Built on the key principles of safety and service excellence, we offer full-service support and expertise in aircraft…
Added 23 mins ago
Product Manager
DSV
Milton, ON
Service oriented and able to resolve customer grievances
Added 38 mins ago
Manager, Accounts Payable
University of Toronto
Toronto, ON
Strong working knowledge of customer service principles and practices, ability to perform with minimum supervision and make decisions independently.
Added 38 mins ago
MC
Supply Chain & Customer Service Coordinator
Magnera Corporation
North Bay, ON
- Full-time
Reporting to the Supply Chain Manager, the Supply Chain & Customer Service Coordinator is responsible for assisting in coordinating customer order fulfillment activities and providing…
Added 38 mins ago
CC
Account Representative 5 - Union
Coastal Community
Campbell River, BC
- Full-time
…health and have experience with lending services, and sales and service, we’d like to hear from…
Added 38 mins ago
FT
Tire Technician, Edmonton Callingwood
Fountain Tire
Edmonton, AB
- Other
Regular full time day shifts, with opportunities for overtime during our busy seasons (spring and fall)
Added 38 mins ago
CC
Retail Shift Leader
Canna Cabana
Saskatoon, SK
- Full-time
Canna Cabana is actively seeking Retail Full-time Shift Leaders who are knowledgeable, responsible, hardworking, dedicated, and mature individuals interested in joining our team. Join us…
Added 38 mins ago
CC
Retail Shift Leader
Canna Cabana
Regina, SK · Victoria Square, Regina, SK
- Part-time
Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
Added 38 mins ago
WH
Patient Care Representative
WELL Health Diagnostic Centres
Orangeville, ON
- Full-time
…physician/provider support. The PCR may also provide coverage from time to time for other administrative roles throughout the…
Added 38 mins ago
WH
Patient Care Representative
WELL Health Diagnostic Centres
Milton, ON
- Full-time
…physician/provider support. The PCR may also provide coverage from time to time for other administrative roles throughout the…
Added 38 mins ago
TO
Insurance Sales Account Manager
Todd O'Donnell Insurance Agency
Cambridge, ON
- $48,000 to $75,000 CAD / year
- Full-time
We are looking for an Insurance Sales Account Manager to join our award-winning Cambridge agency. This role is suited to someone who enjoys speaking with people, creating opportunities and…
Added 38 mins ago
SD
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Barrie, ON
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 53 mins ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 53 mins ago
P
Project Leader
PTAG
Douglas, ON
- Contract
Project Leader – Douglas Point, ON, – Full Time - ID# 7319
Added 53 mins ago
UI
Account Development Specialist
UAP Inc.
Cranbrook, BC
- $56,100 to $70,100 CAD / year
- Full-time
This is a regular full-time position and is located in Cranbrook, BC.
Added 53 mins ago
UI
Store Manager
UAP Inc.
Fort Saskatchewan, AB
- $81,400 to $101,800 CAD / year
- Full-time
This is a regular full-time position and is located in Fort Saskatchewan, AB.
Added 53 mins ago
RP
Property Administrator- Odenak
Rhapsody Property Management Services
Ottawa, ON
- $55,000 to $60,000 CAD / year
- Full-time
2-5 years of experience in a customer service or administrative role.
Added 53 mins ago
UO
Manager, Accounts Payable
University of Toronto
Toronto, ON
- Full-time
Strong working knowledge of customer service principles and practices, ability to perform with minimum supervision and make decisions independently.
Added 53 mins ago
S
Maintenance Millwright
Shell
Brockville, ON
- Full-time
Must have legal authorization to work in Canada on a full-time basis for anyone other than current employer
Added 53 mins ago
TH
Order Picker: Full Time - SQUAMISH
The Home Depot
Squamish, BC
- Full-time
…out of the store and loaded onto the truck. As part of the Service Desk team, Order Picker associates need to be comfortable handling basic customer order-related transactions, such as POS…

FedEx Canada

Sr Cust Service Rep/Station

Markham, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

This is an interview position.

To assist the manager in administrative and customer service operations duties as required. To assist the station customer service representatives and participate as a working member in the handling of customer inquiries by handling unusual or difficult customers and acting as an expert resource on features of service, P&P, customs requirements. To assist managers in the monitoring and improvement of customer operations. To model the way for hourly employees by becoming a mentor and demonstrating role model behaviour including strong communication, conflict resolution and leadership ability (through Best Practices methods). Promotes continued sales and generates potential incremental revenue whenever possible

Required Knowledge, Skills And Abilities

High School Diploma or GED Equivalent

6 months FedEx customer service representative experience

Microsoft Word - Basic

Microsoft Excel - Basic

Ability to gain & maintain FedEx DG Specialist certification

Ability to successfully complete all basic and recurrency training.

EXCEL/LEAP candidates preferred

Good understanding of FedEx products, features of service, general operations

Must have the ability to lift 70 lbs & manoeuvre any package weighing up to 150 lbs with appropriate equipment

Preferred Qualifications

Pay Transparency: Posted date 26th Oct and unposted date: 2nd Nov at 9am

Pay

Additional Details: Hiring for 6 month fixed term full-time position with a schedule of Monday to Friday, 12:00 PM to 8:00 PM.

DISCLAIMER

This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. The incumbent of this position is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in an PC windows environment, have the ability to successfully complete all recurrence training and maintain annual accreditations where applicable and work varying shifts based on business needs. If the incumbent resides in the province of Quebec, you must be bilingual (French and English). In addition to the usual factors used in the selection process, all candidates for positions that require driving as a core competency require a valid driver's license (e.g. Class 5,G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application. Further, candidates will be assessed through careful consideration of: 1) their current driver's abstract; 2) their performance during application interviews; and 3) their performance on any driver competency assessments administered

Employment Equity Statement

At FedEx our value of Taking Care of Each Other is reflected in our commitment to being an inclusive employer, one that represents the diversity of our customers and the communities in which we serve. We foster respectful, safe and inclusive workplaces where everyone is valued for their unique contributions. Applications from all qualified candidates are welcome. We encourage women, persons with disabilities, Indigenous persons, and people from culturally diverse and 2SLGBTQ+ communities to apply. Please let us know if you need an accommodation during the recruitment and selection process. We will work with you to support your needs.

Apply About employer

More about this job

Responsibilities

Assist the manager with administrative and customer service operations, support station representatives, and resolve unusual or difficult customer inquiries as an expert on services, policies, procedures, and customs requirements. Help monitor and improve customer operations, mentor hourly employees by modeling strong communication and leadership, and identify opportunities to generate additional sales revenue.

Requirements

Requires a high school diploma or GED, six months of FedEx customer service representative experience, basic Microsoft Word and Excel skills, and the ability to obtain and maintain FedEx Dangerous Goods Specialist certification and complete required training. Candidates should understand FedEx products and general operations and be able to lift 70 pounds and maneuver packages weighing up to 150 pounds with appropriate equipment; EXCEL/LEAP candidates are preferred.

Skills

Customer Service
Customer Inquiry Resolution
Conflict Resolution
Leadership
Communication
Mentoring
Administrative Operations
Sales
FedEx Product Knowledge
Customs Requirements
Microsoft Word
Microsoft Excel
Dangerous Goods Certification
Package Handling

Visa sponsorship

Not detected in the job text

Keywords

FedEx
Customer Service
Customer Inquiries
Administrative Operations
Customer Operations
Microsoft Word
Microsoft Excel
Dangerous Goods
Customs Requirements
FedEx Products
Features of Service
Policies and Procedures
General Operations
Conflict Resolution
Leadership
Mentoring
Best Practices
Sales
Revenue Generation
EXCEL/LEAP
Package Handling
Recurrency Training

Report this job