Jobs in Canada

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Added 9 mins ago
CL
Scheduling and Supply Chain Specialist
Canarm Ltd.
Arthur, ON
- $60,000 to $75,000 CAD / year
- Full-time
The Scheduling and Supply Chain Specialist will support the efficient operation of our manufacturing facility. This role is responsible for coordinating production schedules, purchasing…
Added 9 mins ago
B&
Security Manager (Healthcare)
Black & McDonald Limited
Toronto, ON
- Full-time
…strong track record of delivering operational excellence and customer-focused solutions that stand the test of…
Added 9 mins ago
NO
Stock Specialist (Full-Time) - Union
Nestle Operational Services Worldwide SA
Toronto, ON
- Full-time
By caring for one another, our farmers, suppliers, and the communities we work with, we can make sure every customer has the best possible experience.
Added 9 mins ago
MM
Technical Lead - Microsoft Business Central
Mohawk Medbuy Corporation
Toronto, ON · Greater Toronto Area, Canada
- Full-time
We are currently recruiting for a Technical Lead - Microsoft Business Central to support our Member IT Services team. The successful candidate can work from our Toronto or Burlington…
Added 9 mins ago
NB
banking advisor
National Bank of Canada
L'Île-Perrot, QC
- Full-time
Refer your clients to your specialist colleagues for their specific needs.
Added 9 mins ago
WT
Product Marketing Manager
WELLSTAR Technologies
Toronto, ON
- Full-time
…and coordinate multi-channel campaigns that build awareness, support the sales cycle, and generate demand. From refining our market messaging to bringing campaigns, events, and webinars to…
Added 24 mins ago
BC
Sales Support Specialist
Beem Credit Union
Burnaby, BC · Kelowna, BC · North Vancouver, BC
- Full-time
The Sales Support Specialist provides operational and administrative support to the Commercial and Small Business Divisions, ensuring a premium level of service to assigned business…
Added 24 mins ago
B
Patient Services Specialist
BonLook
Victoria, BC
- Full-time
…exceptional skills and experience and join us as a Patient Services Specialist to fill an existing…
Added 24 mins ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Winnipeg, MB
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 39 mins ago
SC
Creative Retail Sourcing Specialist (Buyer)
Sheridan College
Oakville, ON
- Full-time
You have a client service focus with an aptitude to make connections, support others, provide excellent customer service and might identify as a community builder.
Added 39 mins ago
NB
BANKING ADVISOR
National Bank of Canada
Terrebonne, QC
- Full-time
Refer your clients to your specialist colleagues for their specific needs.
Added 39 mins ago
NB
Banking Advisor
National Bank of Canada
Aurora, ON
- Part-time
Refer your clients to your specialist colleagues for their specific needs.
Added 39 mins ago
TL
In-house Legal Counsel
Toronto Lawyers Association
Toronto, ON
- $135,000 to $150,000 CAD / year
- Full-time
…is genuinely outside your depth and needs outside counsel or specialist…
Added 39 mins ago
UI
Account Development Specialist
UAP Inc.
Cranbrook, BC
- $56,100 to $70,100 CAD / year
- Full-time
The Account Development Specialist is the image, face, and voice of NAPA. You are accountable for building and maintaining quality business relationships with existing and new customers by…
Added 39 mins ago
UI
Automotive Parts Specialist
UAP Inc.
Calgary, AB
- $21.6 to $28.8 CAD / hour
- Full-time
NAPA in-store team members take pride in providing excellent customer service! Share your passion for customer service by becoming the face and voice of our store. Join a team that is…
Added 39 mins ago
UM
Production Scheduler
Ultra Maritime
Dartmouth, NS
- Full-time
As the maritime and underwater battlespace evolves, we tirelessly push the boundaries to develop advanced specialist systems that provide our 'five-eyes' Defence customers with an…
Added 39 mins ago
LC
Sr. Manager, Quality Assurance – Strategic Initiatives
Loblaw Companies Limited
Brampton, ON
- Full-time
…Affairs, Operations and vendors to balance food safety, quality, customer experience, timing, cost and supply continuity - escalating material trade-offs with clear…
Added 39 mins ago
CP
Senior Employer Onboarding Specialist (DB Pension Implementation)
CAAT Pension Plan
Toronto, ON · Head Office
- Full-time
We are seeking a Senior Onboarding Specialist to support the successful onboarding of employers joining the CAAT Pension Plan.
Added 39 mins ago
DT
Product and Solutions Sales Specialist 4
Dell Technologies
Toronto, ON
- Full-time
As an Outside Sales Product Specialist, you will proactively identify and solve customer business needs by providing subject matter expertise and creating solutions using Dell’s products…
Added 39 mins ago
R
Client Advisor Intern
RBC
Petawawa, ON
- Full-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…
Added 39 mins ago
T
Business Intelligence Specialist
TD
Ottawa, ON · Toronto, ON
- Full-time
Ready to be TD's top business intelligence specialist and to champion a significant and diverse set of business activities including the design, development and implementation of all things…
Added 39 mins ago
WA
Scheduling and Sales Specialist
WSA Americas
Burlington, ON · Hamilton, ON · Mississauga, ON · Oakville, ON · Toronto, ON
- Full-time
Join our Inside Sales Team! Now hiring a Scheduling and Sales Specialist (internally called an Inside Sales Specialist) to join our growing organization.
Added 54 mins ago
TR
F&I Consultant - RV Dealership
Traveland RV Supercentre
Kelowna, BC
- Full-time
This is an incredible opportunity for an experienced Finance Specialist who is passionate about customer service. We are currently seeking an F&I Specialist to join our amazing team. We…
Added 1 hour ago
TR
Parts Outfitter - RV Dealership
Traveland RV Supercentre
Langley (District), BC · Langley, BC
- Full-time
The RV Outfitter / Parts & Accessories sales specialist is a Parts Department position responsible for selling, quoting, and coordinating RV accessories and upgrade packages. Approximately…
Added 1 hour ago
GU
HR Assistant (12-month FTC)
GenesisCare UK
Windsor, ON
- Contract
We are a team of over 600 highly trained physicians, healthcare professionals and support staff operating 14 specialist outpatient cancer centres across the UK. Our aim is to provide…

FedEx Canada

Sr Cust Service Rep/Station

Markham, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

This is an interview position.

To assist the manager in administrative and customer service operations duties as required. To assist the station customer service representatives and participate as a working member in the handling of customer inquiries by handling unusual or difficult customers and acting as an expert resource on features of service, P&P, customs requirements. To assist managers in the monitoring and improvement of customer operations. To model the way for hourly employees by becoming a mentor and demonstrating role model behaviour including strong communication, conflict resolution and leadership ability (through Best Practices methods). Promotes continued sales and generates potential incremental revenue whenever possible

Required Knowledge, Skills And Abilities

High School Diploma or GED Equivalent

6 months FedEx customer service representative experience

Microsoft Word - Basic

Microsoft Excel - Basic

Ability to gain & maintain FedEx DG Specialist certification

Ability to successfully complete all basic and recurrency training.

EXCEL/LEAP candidates preferred

Good understanding of FedEx products, features of service, general operations

Must have the ability to lift 70 lbs & manoeuvre any package weighing up to 150 lbs with appropriate equipment

Preferred Qualifications

Pay Transparency: Posted date 26th Oct and unposted date: 2nd Nov at 9am

Pay

Additional Details: Hiring for 6 month fixed term full-time position with a schedule of Monday to Friday, 12:00 PM to 8:00 PM.

DISCLAIMER

This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. The incumbent of this position is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in an PC windows environment, have the ability to successfully complete all recurrence training and maintain annual accreditations where applicable and work varying shifts based on business needs. If the incumbent resides in the province of Quebec, you must be bilingual (French and English). In addition to the usual factors used in the selection process, all candidates for positions that require driving as a core competency require a valid driver's license (e.g. Class 5,G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application. Further, candidates will be assessed through careful consideration of: 1) their current driver's abstract; 2) their performance during application interviews; and 3) their performance on any driver competency assessments administered

Employment Equity Statement

At FedEx our value of Taking Care of Each Other is reflected in our commitment to being an inclusive employer, one that represents the diversity of our customers and the communities in which we serve. We foster respectful, safe and inclusive workplaces where everyone is valued for their unique contributions. Applications from all qualified candidates are welcome. We encourage women, persons with disabilities, Indigenous persons, and people from culturally diverse and 2SLGBTQ+ communities to apply. Please let us know if you need an accommodation during the recruitment and selection process. We will work with you to support your needs.

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More about this job

Responsibilities

Assist the manager with administrative and customer service operations, support station representatives, and resolve unusual or difficult customer inquiries as an expert on services, policies, procedures, and customs requirements. Help monitor and improve customer operations, mentor hourly employees by modeling strong communication and leadership, and identify opportunities to generate additional sales revenue.

Requirements

Requires a high school diploma or GED, six months of FedEx customer service representative experience, basic Microsoft Word and Excel skills, and the ability to obtain and maintain FedEx Dangerous Goods Specialist certification and complete required training. Candidates should understand FedEx products and general operations and be able to lift 70 pounds and maneuver packages weighing up to 150 pounds with appropriate equipment; EXCEL/LEAP candidates are preferred.

Skills

Customer Service
Customer Inquiry Resolution
Conflict Resolution
Leadership
Communication
Mentoring
Administrative Operations
Sales
FedEx Product Knowledge
Customs Requirements
Microsoft Word
Microsoft Excel
Dangerous Goods Certification
Package Handling

Visa sponsorship

Not detected in the job text

Keywords

FedEx
Customer Service
Customer Inquiries
Administrative Operations
Customer Operations
Microsoft Word
Microsoft Excel
Dangerous Goods
Customs Requirements
FedEx Products
Features of Service
Policies and Procedures
General Operations
Conflict Resolution
Leadership
Mentoring
Best Practices
Sales
Revenue Generation
EXCEL/LEAP
Package Handling
Recurrency Training

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