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Added 4 mins ago
PC
Assistant Store Manager - Full-Time
PVH Corp.
London, ON
- Full-time
Welcome to the classic, American cool world of TOMMY HILFIGER. We are looking for a passionate Assistant Manager who can deliver a top-notch customer experience, oversee key operational…
Added 4 mins ago
T
Financial Planner
TD
Brampton, ON · Vaughan, ON
- Full-time
…allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience,…
Added 4 mins ago
T
Vice President, Global Core Trade Finance, TD Securities, Global Transaction Banking
TD
Toronto, ON
- Full-time
…allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience,…
Added 4 mins ago
T
Personal Banker
TD
Seaforth, ON
- Full-time
…allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience,…
Added 4 mins ago
BV
ASSISTANT MANAGER
Bikini Village
Sherbrooke, QC
- Full-time
Analyze sales results with your manager and come up with innovative solutions to improve them;
Added 4 mins ago
A
Sales & Service Lead (Full-Time) - Royalmount
ALO
Montreal, QC
- Full-time
Execute company-level operations-focused directives, projects and initiates, in partnership with the Sales & Service Manager (e.g. from the SCC)
Added 4 mins ago
BG
Trade Marketing Representative - Airdrie, AB
Bentoel Group - A Member of British American Tobacco
Airdrie, AB
- Full-time
…careers after an extended absence from the workforce (e.g. time out caring for family, parental leave, national service, sabbatical and/or starting an own…
Added 4 mins ago
BV
JUNIOR ASSISTANT MANAGER
Bikini Village
Calgary, AB
- Full-time
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added 4 mins ago
TA
Sales Manager
The Aaron's Company, Inc.
Calgary, AB
- Full-time
Role Description The Sales Manager role is a full-time, on-site position based in Calgary, AB. In this role, the Sales Manager oversees daily sales operations, leads and coaches the sales…
Added 35 mins ago
Retail Team Lead Southcentre Mall
Freedom Mobile
Calgary, AB
…workplace for yourself and your peers, and drive continuous sales results! We are looking for a highly motivated individual who shows strong abilities in multitasking, organization and time…
Added 35 mins ago
SC
System Implementation Specialist
SFIR Consulting Ltd.
ON · North York (Northwood Park / York University), Ontario
- Full-time
and ERP systems, grounded in the full cycle accounting and sales tax
Added 35 mins ago
PT Sales Lead - Call It Spring Coquitlam
The Aldo Group Inc / Le Groupe Aldo Inc.
Port Coquitlam, BC
Reporting to the Store Manager, the Part-Time Sales Lead plays a key role in driving results and supporting the team. You lead by example by helping hit sales targets, coaching associates,…
Added 35 mins ago
SS
Designer, Mechanical
Samuel, Son & Co.
Concord, ON
- Full-time
Review initial concept with sales, project manager, customer and supervisor, as required
Added 35 mins ago
Mortgage Review Officer (Real Estate Secured Lending)
Scotiabank
Toronto, ON
Conduct specific reviews of mortgages from time to time, as requested by the senior manager, Credit Review, to assess an underwriter's performance and/or quality of deals.
Added 35 mins ago
Investment Analyst / Senior Investment Analyst – Private & Public Markets
Staffinity Inc
Toronto, ON · North York, Ontario
…and wealth management firm located in Toronto, ON. This is a full-time, permanent, in-person role offering a competitive base salary, comprehensive benefits, and annual performance bonus…
Added 35 mins ago
P
Store Manager
Pandora
ON · Cookstown, ON
- Full-time
The Store Manager will be the ultimate Pandora Fan. As the Store Manager, you will fully immerse yourself in our brand, culture, product whilst taking immense pride in delivering…
Added 35 mins ago
OB
Demand Planner
Olli Brands Inc.
Toronto, ON · Etobicoke, ON
- Full-time
Employment type: Full-time, permanent; on-site; salaried. Day shift.
Added 35 mins ago
SS
Designer, Mechanical
Samuel, Son & Co.
Vaughan, ON
- Full-time
- Review initial concept with sales, project manager, customer and supervisor, as required
Added 49 mins ago
A|
Shipping and Receiving Supervisor
AGI | Global Food Infrastructure
Lethbridge, AB · Nobleford, AB
- Full-time
…customization, AGI offers one of the largest catalogs of equipment and full-service planning and engineering services for the storage, blending, mixing, conveying, conditioning, and…
Added 49 mins ago
LC
Conversion Optimization Manager, Growth (Fixed Term Contract)
Lightspeed Commerce, Inc.
Remote, Canada
- $85,000 to $105,000 CAD / year
- Full-time
- Remote
Duration: This is a 12-month fixed-term contract, with the possibility of an extension or transition to a permanent, full-time position in the future.
Added 49 mins ago
CC
Assistant Store Manager
Canna Cabana
Innisfil, ON
- $21 to $23 CAD / hour
- Full-time
Our retail Assistant Store Manager (ASM) at our Innisfil, ON store is vital to delivering a distinctive shopping experience. The ASM is primarily responsible for working collaboratively…
Added 49 mins ago
CC
Retail Shift Leader
Canna Cabana
Grande Prairie, AB
- Part-time
Canna Cabana is actively seeking Part Time Shift Leaders at 100 Ave 100 Ave, Grande Prairie, Alberta who are knowledgeable, responsible, hardworking, dedicated, and mature individuals…
Added 1 hour ago
Produce - Clerk Produce
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Winnipeg, MB
…Clerks play such an important role in the success of our stores. Full training is provided for this…
Added 1 hour ago
MANAGER
Boutique La Vie En Rose
Laval, QC
Under the supervision of the regional sales manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. Your…
Added 1 hour ago
JUNIOR ASSISTANT MANAGER
Boutique La Vie En Rose
Vaudreuil-Dorion, QC
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.

FedEx Canada

Sr Cust Service Rep/Station

Markham, ON, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

This is an interview position.

To assist the manager in administrative and customer service operations duties as required. To assist the station customer service representatives and participate as a working member in the handling of customer inquiries by handling unusual or difficult customers and acting as an expert resource on features of service, P&P, customs requirements. To assist managers in the monitoring and improvement of customer operations. To model the way for hourly employees by becoming a mentor and demonstrating role model behaviour including strong communication, conflict resolution and leadership ability (through Best Practices methods). Promotes continued sales and generates potential incremental revenue whenever possible

Required Knowledge, Skills And Abilities

High School Diploma or GED Equivalent

6 months FedEx customer service representative experience

Microsoft Word - Basic

Microsoft Excel - Basic

Ability to gain & maintain FedEx DG Specialist certification

Ability to successfully complete all basic and recurrency training.

EXCEL/LEAP candidates preferred

Good understanding of FedEx products, features of service, general operations

Must have the ability to lift 70 lbs & manoeuvre any package weighing up to 150 lbs with appropriate equipment

Preferred Qualifications

Pay Transparency: Posted date 26th Oct and unposted date: 2nd Nov at 9am

Pay

Additional Details: Hiring for 6 month fixed term full-time position with a schedule of Monday to Friday, 12:00 PM to 8:00 PM.

DISCLAIMER

This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. The incumbent of this position is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in an PC windows environment, have the ability to successfully complete all recurrence training and maintain annual accreditations where applicable and work varying shifts based on business needs. If the incumbent resides in the province of Quebec, you must be bilingual (French and English). In addition to the usual factors used in the selection process, all candidates for positions that require driving as a core competency require a valid driver's license (e.g. Class 5,G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application. Further, candidates will be assessed through careful consideration of: 1) their current driver's abstract; 2) their performance during application interviews; and 3) their performance on any driver competency assessments administered

Employment Equity Statement

At FedEx our value of Taking Care of Each Other is reflected in our commitment to being an inclusive employer, one that represents the diversity of our customers and the communities in which we serve. We foster respectful, safe and inclusive workplaces where everyone is valued for their unique contributions. Applications from all qualified candidates are welcome. We encourage women, persons with disabilities, Indigenous persons, and people from culturally diverse and 2SLGBTQ+ communities to apply. Please let us know if you need an accommodation during the recruitment and selection process. We will work with you to support your needs.

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More about this job

Responsibilities

Assist the manager with administrative and customer service operations, support station representatives, and resolve unusual or difficult customer inquiries as an expert on services, policies, procedures, and customs requirements. Help monitor and improve customer operations, mentor hourly employees by modeling strong communication and leadership, and identify opportunities to generate additional sales revenue.

Requirements

Requires a high school diploma or GED, six months of FedEx customer service representative experience, basic Microsoft Word and Excel skills, and the ability to obtain and maintain FedEx Dangerous Goods Specialist certification and complete required training. Candidates should understand FedEx products and general operations and be able to lift 70 pounds and maneuver packages weighing up to 150 pounds with appropriate equipment; EXCEL/LEAP candidates are preferred.

Skills

Customer Service
Customer Inquiry Resolution
Conflict Resolution
Leadership
Communication
Mentoring
Administrative Operations
Sales
FedEx Product Knowledge
Customs Requirements
Microsoft Word
Microsoft Excel
Dangerous Goods Certification
Package Handling

Visa sponsorship

Not detected in the job text

Keywords

FedEx
Customer Service
Customer Inquiries
Administrative Operations
Customer Operations
Microsoft Word
Microsoft Excel
Dangerous Goods
Customs Requirements
FedEx Products
Features of Service
Policies and Procedures
General Operations
Conflict Resolution
Leadership
Mentoring
Best Practices
Sales
Revenue Generation
EXCEL/LEAP
Package Handling
Recurrency Training

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