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Added 8 mins ago
RM
Occupational Therapist
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
…within Ross Memorial Hospital. A patient is admitted there for general rehab and acute stroke care. Each patient will have rehab goals to support their treatment and to meet the goals of a…
Added 8 mins ago
Critical Care ICU Nurse - Trainee
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients with complex and…
Added 8 mins ago
GGH - Critical Care/ICU Nurse -Trainee
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients with complex and…
Added 8 mins ago
Nurse Practitioner - Mental Health & Addictions - Women's - Repost
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general direction of XXXX, as part of the multidisciplinary team, the Nurse Practitioner (NP):
Added 8 mins ago
Health Care Aide
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Program Team Manager and a Registered Nurse (RN) or Registered Psychiatric Nurse (RPN), and while demonstrating a commitment to the Mission, Values and…
Added 8 mins ago
Licensed Practical Nurse (LPN) - Adult Emergency
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager Health Services, the Licensed Practical Nurse (LPN) is responsible for providing professional practical nursing services to designated patients,…
Added 8 mins ago
Licensed Practical Nurse - Lodge 5 Chronic Care - Repost
Winnipeg Regional Health Authority
Winnipeg, MB
Ability to perform independently and as a member of the health care team; to adapt quickly to changing situations; to maintain concentration with frequent interruptions; and to function in…
Added 8 mins ago
MR
Intermediate Site Superintendent (Construction)
Maple Reinders
Petawawa, ON
- $120,000 to $150,000 CAD / year
- Full-time
5+ years of Superintendent or foreperson leadership experience with a General Contractor.
Added 8 mins ago
MR
Site Superintendent (Construction)
Maple Reinders
Petawawa, ON
- $100,000 to $130,000 CAD / year
- Full-time
Superintendent experience with a General Contractor.
Added 8 mins ago
Care Coordinator, Disability Support Program
The Government of Nova Scotia
NS · Flexible, NS
…Defined Benefit Pension Plan, Health, Dental, Life Insurance, General illness, Short and Long Term Disability, Vacation and Employee and Family Assistance Programs. For information on all…
Added 8 mins ago
TC
Intermediate accountant
The Crump Group, Inc.
Mississauga, ON
- $64,000 to $74,000 CAD / year
- Full-time
Vacancy Status: This is an active permanent opportunity, and we are looking to welcome a long‑term team member who is eager to grow and make an impact.
Added 8 mins ago
SA
Restaurant General Manager
SSP America
Calgary, AB
- Full-time
Join Our Team as a Restaurant General Manager!
Added 22 mins ago
LD
Stocking Team Member / Casual
London Drugs Limited
Medicine Hat, AB
- Other
…moving merchandise between sales and stock areas, as well as general housekeeping, wrapping at cash check outs, and other Stock Service related duties, as…
Added 22 mins ago
AS
Member Service Representative (Casual)
Alterna Savings
Stouffville, ON · Uxbridge, ON
- Full-time
The Member Service Representative (MSR) provides professional and efficient service to members/clients utilizing sound knowledge of Alterna products and services to fulfill their…
Added 37 mins ago
SC
Creative Retail Sourcing Specialist (Buyer)
Sheridan College
Oakville, ON
- Full-time
…products, course-required supplies, kits, uniforms, as well as general supplies, and general merchandise that resonate with our student body, campus community, and brand values. This role…
Added 37 mins ago
MR
Site Superintendent (Construction)
Maple Reinders
Petawawa, ON
- $100,000 to $130,000 CAD / year
- Full-time
Superintendent experience with a General Contractor
Added 37 mins ago
MR
Intermediate Site Superintendent (Construction)
Maple Reinders
Petawawa, ON
- $120,000 to $150,000 CAD / year
- Full-time
5+ years of Superintendent or foreperson leadership experience with a General Contractor
Added 37 mins ago
TT
Executive Director, Transit Enforcement and Fare Collection (13950)
Toronto Transit Commission (TTC)
Toronto, ON · Greater Toronto Area, Canada
- Full-time
As a member of the senior leadership team, the Executive Director will oversee the Special Constable Service, Revenue Protection, and Revenue Operations functions. The incumbent will drive…
Added 37 mins ago
RP
Property Administrator- Odenak
Rhapsody Property Management Services
Ottawa, ON
- $55,000 to $60,000 CAD / year
- Full-time
…Respect, Integrity, Dedication and Transparency. Every team member plays a vital role at Rhapsody, so we provide them with the training, support and tools needed for success. Rhapsody…
Added 37 mins ago
TL
Legal Counsel
Toronto Lawyers Association
Toronto, ON
- Full-time
…collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise…
Added 38 mins ago
UO
Manager, Animal Care Operations
University of Ottawa
Ottawa, ON · D'Iorio Hall
- Full-time
Smyth, Alta Vista, General Hospital, CHEO Campuses
Added 38 mins ago
G Licence Truck Driver
Diabetes Canada / National Diabetes Trust
Peterborough, ON
To understand and promote the mission of the National Diabetes Trust to the general public and to all volunteers
Added 38 mins ago
Cook - Evenings (Competition #FS7)
Mountain View Seniors' Housing
Carstairs, AB
Directly responsible to the Dietary Supervisor of the assigned Lodge and the Site General Manager.
Added 38 mins ago
MS
PT Seasonal Team Member-50
Michaels Stores
Toronto, ON
- Part-time
Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store
Added 38 mins ago
TS
Program Manager
The Salvation Army Canada and Bermuda Territory
Thunder Bay, ON · Journey to Life Centre
- Full-time

FedEx Canada

Sr Cust Service Rep/Station

Markham, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

This is an interview position.

To assist the manager in administrative and customer service operations duties as required. To assist the station customer service representatives and participate as a working member in the handling of customer inquiries by handling unusual or difficult customers and acting as an expert resource on features of service, P&P, customs requirements. To assist managers in the monitoring and improvement of customer operations. To model the way for hourly employees by becoming a mentor and demonstrating role model behaviour including strong communication, conflict resolution and leadership ability (through Best Practices methods). Promotes continued sales and generates potential incremental revenue whenever possible

Required Knowledge, Skills And Abilities

High School Diploma or GED Equivalent

6 months FedEx customer service representative experience

Microsoft Word - Basic

Microsoft Excel - Basic

Ability to gain & maintain FedEx DG Specialist certification

Ability to successfully complete all basic and recurrency training.

EXCEL/LEAP candidates preferred

Good understanding of FedEx products, features of service, general operations

Must have the ability to lift 70 lbs & manoeuvre any package weighing up to 150 lbs with appropriate equipment

Preferred Qualifications

Pay Transparency: Posted date 26th Oct and unposted date: 2nd Nov at 9am

Pay

Additional Details: Hiring for 6 month fixed term full-time position with a schedule of Monday to Friday, 12:00 PM to 8:00 PM.

DISCLAIMER

This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. The incumbent of this position is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in an PC windows environment, have the ability to successfully complete all recurrence training and maintain annual accreditations where applicable and work varying shifts based on business needs. If the incumbent resides in the province of Quebec, you must be bilingual (French and English). In addition to the usual factors used in the selection process, all candidates for positions that require driving as a core competency require a valid driver's license (e.g. Class 5,G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application. Further, candidates will be assessed through careful consideration of: 1) their current driver's abstract; 2) their performance during application interviews; and 3) their performance on any driver competency assessments administered

Employment Equity Statement

At FedEx our value of Taking Care of Each Other is reflected in our commitment to being an inclusive employer, one that represents the diversity of our customers and the communities in which we serve. We foster respectful, safe and inclusive workplaces where everyone is valued for their unique contributions. Applications from all qualified candidates are welcome. We encourage women, persons with disabilities, Indigenous persons, and people from culturally diverse and 2SLGBTQ+ communities to apply. Please let us know if you need an accommodation during the recruitment and selection process. We will work with you to support your needs.

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More about this job

Responsibilities

Assist the manager with administrative and customer service operations, support station representatives, and resolve unusual or difficult customer inquiries as an expert on services, policies, procedures, and customs requirements. Help monitor and improve customer operations, mentor hourly employees by modeling strong communication and leadership, and identify opportunities to generate additional sales revenue.

Requirements

Requires a high school diploma or GED, six months of FedEx customer service representative experience, basic Microsoft Word and Excel skills, and the ability to obtain and maintain FedEx Dangerous Goods Specialist certification and complete required training. Candidates should understand FedEx products and general operations and be able to lift 70 pounds and maneuver packages weighing up to 150 pounds with appropriate equipment; EXCEL/LEAP candidates are preferred.

Skills

Customer Service
Customer Inquiry Resolution
Conflict Resolution
Leadership
Communication
Mentoring
Administrative Operations
Sales
FedEx Product Knowledge
Customs Requirements
Microsoft Word
Microsoft Excel
Dangerous Goods Certification
Package Handling

Visa sponsorship

Not detected in the job text

Keywords

FedEx
Customer Service
Customer Inquiries
Administrative Operations
Customer Operations
Microsoft Word
Microsoft Excel
Dangerous Goods
Customs Requirements
FedEx Products
Features of Service
Policies and Procedures
General Operations
Conflict Resolution
Leadership
Mentoring
Best Practices
Sales
Revenue Generation
EXCEL/LEAP
Package Handling
Recurrency Training

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