Jobs in Canada

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Added 14 mins ago
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Operations and Project Coordinator
GeoSpectrum Technologies, Inc
Port Coquitlam, BC
- Full-time
ISE is seeking an Operations and Project Coordinator to join our team!
Added 14 mins ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
London, ON · Stoney Creek Thrift Store
- Part-time
For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help…
Added 14 mins ago
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Senior Payroll Analyst, Bilingual
dentalcorp
Toronto, ON · Support Centre - Toronto Office
- Full-time
…and evolution of Canadian payroll. Reporting to the Senior Manager, Payroll, you will take on high-impact work and help deliver an exceptional payroll experience across the…
Added 14 mins ago
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Senior Manager, SCM Operations Category Management
Cenovus Energy
Calgary, AB
- Full-time
The Senior Manager, SCM Operations Category Management position is an exciting leadership opportunity to lead strategic sourcing, contracting and category management across Cenovus assets.…
Added 14 mins ago
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Intraday Liquidity Manager
BMO
Toronto, ON · FCP
- Full-time
Partners with Treasury, Finance, Operations, Risk, Technology, and other stakeholders to implement strategic intraday liquidity initiatives.
Added 14 mins ago
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CSR
BMO
Surrey, BC
- Part-time
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Added 14 mins ago
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Customer Service Representative
BMO
Surrey, BC
- Part-time
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Added 14 mins ago
SC
Wireless Sales Supervisor
Staples Canada
Surrey, BC
- Full-time
…and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who…
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Personal Banking Associate, Winter 2027 (Co-op/Internship), Victoriaville - 4 months
BMO
Victoriaville, QC
- Full-time
Added 14 mins ago
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shift supervisor - Store# 87169, WINKLER
Starbucks Coffee Company
Plum Coulee, MB
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 14 mins ago
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shift supervisor - Store# 80407, EVER ON 170TH
Starbucks Coffee Company
Edmonton, AB
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 14 mins ago
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Assistant Home Centre Manager
Co-op
Deloraine, MB
- Full-time
Reporting to the Home Centre Manager, the Assistant Home Centre Manager will support the day-to-day operations of the Hardware, Liquor, and Gas Bar/C-Store departments, including the…
Added 28 mins ago
HSE Site Representative
WSP
Vancouver, BC
With us, you can. You want Purpose. Growth. Opportunity. People who get it.
Added 28 mins ago
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ES-NU26-58 Administrative Assistant, IES
Springboard
Toronto, ON
- Full-time
…judgment. Every application is personally reviewed by the hiring manager, and all hiring decisions are made by people - not…
Added 28 mins ago
Assistant Branch Manager
Money Mart
Parksville, BC
Assistant Branch Managers help the Branch Manager lead the day-to-day success of a Money Mart branch while staying hands-on with customer service, sales, financial service transactions,…
Added 28 mins ago
SC
System Implementation Specialist
SFIR Consulting Ltd.
ON · North York (Northwood Park / York University), Ontario
- Full-time
partnership with the assigned Project Manager, who oversees overall
Added 28 mins ago
PT Sales Lead - Call It Spring Coquitlam
The Aldo Group Inc / Le Groupe Aldo Inc.
Port Coquitlam, BC
…Respect, and Integrity, we truly pride ourselves on seeing our people reach their full potential through growth, confidence, passion, and innovation.…
Added 28 mins ago
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HR Specialist
Alsco Uniforms
Montreal, QC
- Full-time
…location and region. This position reports directly to the General Manager with a dotted line to the Regional Human Resources Business…
Added 28 mins ago
Cook 3
SSP
Calgary, AB
Practice general and specific cleanings using the appropriate products as indicated by the manager in order to meet hygiene standards.
Added 28 mins ago
TW
Senior Manager, Planning
The Warrington Group Inc.
St. Stephen, NB
- Full-time
On behalf of our client, Ganong Bros Ltd, we are looking for an experienced Senior Manager, Planning to join their team, supporting the continued growth and evolution of their supply chain…
Added 28 mins ago
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Senior Product Manager, Ad Audiences
eBay
Toronto, ON
- Full-time
Join a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all.
Added 28 mins ago
Planner
Hatch
Mississauga, ON
…globe. With expertise in sustainable studies, asset building and operations, and industry-leading efficiencies, our best-in-class team leverages methodologies, governance and systems that…
Added 28 mins ago
Co-op Student Engineering
Gibson Energy
AB · Calgary, AB
Reporting to the Manager Operations Engineering, the Engineering Student will support several engineering functions providing technical engineering support to Gibson Commercial and…
Added 28 mins ago
Senior Operations Associate
The Canada Life Assurance Company
London, ON
Reporting to the Associate Manager of Administration, you will be responsible for accurate and timely processing of financial and non-financial transactions for our clients' mutual fund…
Added 28 mins ago
Identity and Access Management (IAM) Operations Manager
The Canada Life Assurance Company
Toronto, ON
The Manager, IAM Access Operations leads enterprise Identity and Access Management operations while driving identity security strategy, control effectiveness, and cyber resilience. The role…

FedEx Canada

Sr Cust Service Rep/Station

Markham, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

This is an interview position.

To assist the manager in administrative and customer service operations duties as required. To assist the station customer service representatives and participate as a working member in the handling of customer inquiries by handling unusual or difficult customers and acting as an expert resource on features of service, P&P, customs requirements. To assist managers in the monitoring and improvement of customer operations. To model the way for hourly employees by becoming a mentor and demonstrating role model behaviour including strong communication, conflict resolution and leadership ability (through Best Practices methods). Promotes continued sales and generates potential incremental revenue whenever possible

Required Knowledge, Skills And Abilities

High School Diploma or GED Equivalent

6 months FedEx customer service representative experience

Microsoft Word - Basic

Microsoft Excel - Basic

Ability to gain & maintain FedEx DG Specialist certification

Ability to successfully complete all basic and recurrency training.

EXCEL/LEAP candidates preferred

Good understanding of FedEx products, features of service, general operations

Must have the ability to lift 70 lbs & manoeuvre any package weighing up to 150 lbs with appropriate equipment

Preferred Qualifications

Pay Transparency: Posted date 26th Oct and unposted date: 2nd Nov at 9am

Pay

Additional Details: Hiring for 6 month fixed term full-time position with a schedule of Monday to Friday, 12:00 PM to 8:00 PM.

DISCLAIMER

This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. The incumbent of this position is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in an PC windows environment, have the ability to successfully complete all recurrence training and maintain annual accreditations where applicable and work varying shifts based on business needs. If the incumbent resides in the province of Quebec, you must be bilingual (French and English). In addition to the usual factors used in the selection process, all candidates for positions that require driving as a core competency require a valid driver's license (e.g. Class 5,G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application. Further, candidates will be assessed through careful consideration of: 1) their current driver's abstract; 2) their performance during application interviews; and 3) their performance on any driver competency assessments administered

Employment Equity Statement

At FedEx our value of Taking Care of Each Other is reflected in our commitment to being an inclusive employer, one that represents the diversity of our customers and the communities in which we serve. We foster respectful, safe and inclusive workplaces where everyone is valued for their unique contributions. Applications from all qualified candidates are welcome. We encourage women, persons with disabilities, Indigenous persons, and people from culturally diverse and 2SLGBTQ+ communities to apply. Please let us know if you need an accommodation during the recruitment and selection process. We will work with you to support your needs.

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More about this job

Responsibilities

Assist the manager with administrative and customer service operations, support station representatives, and resolve unusual or difficult customer inquiries as an expert on services, policies, procedures, and customs requirements. Help monitor and improve customer operations, mentor hourly employees by modeling strong communication and leadership, and identify opportunities to generate additional sales revenue.

Requirements

Requires a high school diploma or GED, six months of FedEx customer service representative experience, basic Microsoft Word and Excel skills, and the ability to obtain and maintain FedEx Dangerous Goods Specialist certification and complete required training. Candidates should understand FedEx products and general operations and be able to lift 70 pounds and maneuver packages weighing up to 150 pounds with appropriate equipment; EXCEL/LEAP candidates are preferred.

Skills

Customer Service
Customer Inquiry Resolution
Conflict Resolution
Leadership
Communication
Mentoring
Administrative Operations
Sales
FedEx Product Knowledge
Customs Requirements
Microsoft Word
Microsoft Excel
Dangerous Goods Certification
Package Handling

Visa sponsorship

Not detected in the job text

Keywords

FedEx
Customer Service
Customer Inquiries
Administrative Operations
Customer Operations
Microsoft Word
Microsoft Excel
Dangerous Goods
Customs Requirements
FedEx Products
Features of Service
Policies and Procedures
General Operations
Conflict Resolution
Leadership
Mentoring
Best Practices
Sales
Revenue Generation
EXCEL/LEAP
Package Handling
Recurrency Training

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