Jobs in Canada

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Added 1 min ago
AR
Community Business Manager
Atria Retirement Canada - View at Lethbridge
Lethbridge, AB · AB-Lethbridge
- Full-time
Benefits package also includes Health, Dental, Vision, and Life Insurance
Added 1 min ago
A
Senior Utility Engineer
AtkinsRéalis
Toronto, ON
- Full-time
Manage design package delivery while ensuring QA/QC, regulatory compliance, and adherence to project budgets and schedules.
Added 1 min ago
CC
Retail District Manager - BC
Canna Cabana
Vancouver, BC · Yaletown, Vancouver, BC
- $80,000 to $90,000 CAD / year
- Full-time
Clean drivers abstract and a valid driver’s license
Added 1 min ago
RS
Yard Driver - Day Shift Sunday - Wednesday
Ryder Supply Chain Solutions
Winnipeg, MB · CAN - Winnipeg MB Gamble Pl
- Full-time
Excellent benefits package after 30 days (Medical, Dental & Vision)
Added 1 min ago
SC
System Implementation Specialist
SFIR Consulting Ltd.
Toronto, ON · North York, ON
- Full-time
As the primary driver of client-facing Priority ERP work at SFIR Consulting, the System Implementation Specialist participates in client kick-off meetings, then leads the scoping meetings…
Added 1 min ago
GO
Placement Specialist
Government of Manitoba
Winnipeg, MB
- Full-time
Added 1 min ago
GO
Regional Emergency Manager
Government of Manitoba
Winnipeg, MB
- Part-time
The Manitoba Government has a comprehensive benefit package which includes extended health care, health spending account, dental care, vision care, long term disability insurance, group…
Added 1 min ago
AR
Service Engineer - Injection Molding Machine - Home office based (35286)
Activ8 Recruitment & Solutions
Mississauga, ON
- Full-time
…sites. Due to frequent travel requirements, a valid passport, a driver’s license with a clean driving record, and access to a vehicle are required. This is a direct-hire position offering a…
Added 16 mins ago
MG
Federal Non Profit - Property Manager
M Group of Companies
ON · Barrie, Ontario
- Full-time
Valid Ontario Driver’s License and reliable vehicle required.
Added 16 mins ago
NF
Inside Sales Representative
NorthLake Financial ULC
Barrie, ON
- Full-time
Comprehensive Benefits Package including health and dental coverage
Added 16 mins ago
VT
Service Coordinator
Valwell Technologies
AB · Edmonton, AB
- Full-time
Valid Class 5 Driver's Licence (or equivalent).
Added 46 mins ago
SC
System Implementation Specialist
SFIR Consulting Ltd.
ON · North York (Northwood Park / York University), Ontario
- Full-time
As the primary driver of client-facing Priority ERP work at SFIR
Added 46 mins ago
JT
Outside Sales Representative
JM Test Systems
AB · Edmonton, Alberta
- Full-time
· Travel Readiness: Valid driver's license, passport, and enthusiasm for road warrior life. Comfortable with 50-70% travel for in-person visits; remote work flexibility when not in the…
Added 46 mins ago
JT
Outside Sales Representative
JM Test Systems
Calgary, AB
- Full-time
· Travel Readiness: Valid driver's license, passport, and enthusiasm for road warrior life. Comfortable with 50-70% travel for in-person visits; remote work flexibility when not in the…
Added 46 mins ago
JT
Outside Sales Representative
JM Test Systems
Richmond, BC
- Full-time
· Travel Readiness: Valid driver's license, passport, and enthusiasm for road warrior life. Comfortable with 50-70% travel for in-person visits; remote work flexibility when not in the…
Added 46 mins ago
HP
Heavy Haul Truck Driver
Helical Pile Solutions
Nisku, AB
- Full-time
Helical Pile Solutions (HPS) is seeking a Heavy Haul Driver to join their team. You must have good safety awareness, good communication & competent decision-making skills, and a desire to…
Added 46 mins ago
E
Clinical Supervisor - RN
Extendicare
Bedford, NS · Halifax, NS · ParaMed Admin Office - NS (Bedford Hwy)
- Full-time
Must possess a valid driver’s license and access to reliable transportation
Added 46 mins ago
HP
Heavy Haul Truck Driver
Helical Pile Solutions Ltd.
Nisku, AB
- Full-time
Helical Pile Solutions (HPS) is seeking a Heavy Haul Driver to join their team. You must have good safety awareness, good communication & competent decision-making skills, and a desire to…
Added 46 mins ago
TO
Lead Trainer - Kingston Student Transportation
Transdev Ontario Manitoba
Kingston, ON
- Full-time
We're currently recruiting a Full-Time Driver Trainer to support our growing Kingston Schools Operations. In this role, you'll play a critical part in shaping the next generation of…
Added 46 mins ago
TO
310T Licensed Mechanic - Kingston, ON
Transdev Ontario Manitoba
Kingston, ON
- Full-time
You will complete required reports as directed (i.e. sign-off on driver-initiated repair logs and log books, and PM service logs by division)
Added 1 hour ago
TC
Human Resources Business Partner
Toromont Cat
Concord, ON
- Full-time
Compensation: Range $78,705 - $98,380. The listed base salary is just one component of our total rewards package, and performance-based or discretionary bonuses may be available.
Added 1 hour ago
MO
Building Maintenance - Housing
Municipality of Chatham-Kent
Chatham-Kent, ON · Wallaceburg, ON
- Full-time
…successful candidate to have a valid class G (or higher) Ontario driver’s licence; a driver’s abstract will be conducted by the Municipality of Chatham-Kent. An acceptable driver’s abstract…
Added 1 hour ago
NA
Journeyperson Welder (Acheson Shop)
North American Construction Group Inc.
Acheson, AB
- Temporary
Provide a valid Class 5 Driver’s License and a recent Driver’s Abstract
Added 1 hour ago
Community Development Engineer
Town of Canmore
Canmore, AB
Added 1 hour ago
Service Technician
Swish Group of Companies
Winnipeg, MB
Acceptable Driver’s Abstract and valid Driver’s License (Class 5)

FedEx Canada

Sr Cust Service Rep/Station

Markham, ON, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

This is an interview position.

To assist the manager in administrative and customer service operations duties as required. To assist the station customer service representatives and participate as a working member in the handling of customer inquiries by handling unusual or difficult customers and acting as an expert resource on features of service, P&P, customs requirements. To assist managers in the monitoring and improvement of customer operations. To model the way for hourly employees by becoming a mentor and demonstrating role model behaviour including strong communication, conflict resolution and leadership ability (through Best Practices methods). Promotes continued sales and generates potential incremental revenue whenever possible

Required Knowledge, Skills And Abilities

High School Diploma or GED Equivalent

6 months FedEx customer service representative experience

Microsoft Word - Basic

Microsoft Excel - Basic

Ability to gain & maintain FedEx DG Specialist certification

Ability to successfully complete all basic and recurrency training.

EXCEL/LEAP candidates preferred

Good understanding of FedEx products, features of service, general operations

Must have the ability to lift 70 lbs & manoeuvre any package weighing up to 150 lbs with appropriate equipment

Preferred Qualifications

Pay Transparency: Posted date 26th Oct and unposted date: 2nd Nov at 9am

Pay

Additional Details: Hiring for 6 month fixed term full-time position with a schedule of Monday to Friday, 12:00 PM to 8:00 PM.

DISCLAIMER

This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. The incumbent of this position is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in an PC windows environment, have the ability to successfully complete all recurrence training and maintain annual accreditations where applicable and work varying shifts based on business needs. If the incumbent resides in the province of Quebec, you must be bilingual (French and English). In addition to the usual factors used in the selection process, all candidates for positions that require driving as a core competency require a valid driver's license (e.g. Class 5,G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application. Further, candidates will be assessed through careful consideration of: 1) their current driver's abstract; 2) their performance during application interviews; and 3) their performance on any driver competency assessments administered

Employment Equity Statement

At FedEx our value of Taking Care of Each Other is reflected in our commitment to being an inclusive employer, one that represents the diversity of our customers and the communities in which we serve. We foster respectful, safe and inclusive workplaces where everyone is valued for their unique contributions. Applications from all qualified candidates are welcome. We encourage women, persons with disabilities, Indigenous persons, and people from culturally diverse and 2SLGBTQ+ communities to apply. Please let us know if you need an accommodation during the recruitment and selection process. We will work with you to support your needs.

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More about this job

Responsibilities

Assist the manager with administrative and customer service operations, support station representatives, and resolve unusual or difficult customer inquiries as an expert on services, policies, procedures, and customs requirements. Help monitor and improve customer operations, mentor hourly employees by modeling strong communication and leadership, and identify opportunities to generate additional sales revenue.

Requirements

Requires a high school diploma or GED, six months of FedEx customer service representative experience, basic Microsoft Word and Excel skills, and the ability to obtain and maintain FedEx Dangerous Goods Specialist certification and complete required training. Candidates should understand FedEx products and general operations and be able to lift 70 pounds and maneuver packages weighing up to 150 pounds with appropriate equipment; EXCEL/LEAP candidates are preferred.

Skills

Customer Service
Customer Inquiry Resolution
Conflict Resolution
Leadership
Communication
Mentoring
Administrative Operations
Sales
FedEx Product Knowledge
Customs Requirements
Microsoft Word
Microsoft Excel
Dangerous Goods Certification
Package Handling

Visa sponsorship

Not detected in the job text

Keywords

FedEx
Customer Service
Customer Inquiries
Administrative Operations
Customer Operations
Microsoft Word
Microsoft Excel
Dangerous Goods
Customs Requirements
FedEx Products
Features of Service
Policies and Procedures
General Operations
Conflict Resolution
Leadership
Mentoring
Best Practices
Sales
Revenue Generation
EXCEL/LEAP
Package Handling
Recurrency Training

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