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Added 9 mins ago
WG
Supply Chain Coordinator
Western Global
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
Conversant with standard ERP planning methodology (e.g. min/max planning, EOQ, ATP, Purchase Order, Sales Order structures, item and vendor master data.
Added 9 mins ago
E
Staff Product Manager, Professional Experience
ecobee
Toronto, ON
- Full-time
Our hive is looking for a Staff Product Manager to lead the professional experience, a dedicated focus for ecobee. Professionals strongly influence which controls are installed and…
Added 9 mins ago
NF
Grocery Department Manager Full Time Night
No Frills
Lloydminster, AB
- Full-time
We’re looking for Talented Passionate Leaders with a proven record of delighting customers and growing sales. As a Manager in, you will have an immediate impact on sales and customer…
Added 9 mins ago
R
Department Manager
RONA
Boucherville, QC
- Full-time
Carry out merchandising duties according to the Store Manager’s directions
Added 9 mins ago
RE
Account Manager- Agriculture Equipment
Robert's Equipment
Mount Forest, ON
- Full-time
…this is your opportunity to join a high-performing, supportive sales team. This isn’t a desk job - it’s a dynamic role where you’ll be out in the field, connecting with customers across…
Added 9 mins ago
S
Front End - Supervisor Front End II
Sobeys
Fort McMurray, AB
- Full-time
…and act as the go to person in the absence of the Department Manager and Assistant. The Supervisor will foster customer loyalty, fulfill customer needs and actively contribute to an…
Added 9 mins ago
W
Relief Pharmacist
Walmart
Waterloo, ON
- Full-time
The Relief Pharmacist assists the Pharmacy Manager and the Staff Pharmacist in all aspects of Pharmacy Operations.
Added 9 mins ago
LC
Produce Department Manager
Loblaw Companies Limited
Chatham, NB
- Full-time
Ensure the department meets or exceeds sales and profitability goals
Added 9 mins ago
Front End - Supervisor Front End II
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Fort McMurray, AB
…and act as the go to person in the absence of the Department Manager and Assistant. The Supervisor will foster customer loyalty, fulfill customer needs and actively contribute to an…
Added 9 mins ago
Insurance Advisor
Talent Acquisition Team at Westland Insurance. Text reply only.
Delta, BC
Laser-focused, you have a track record of achieving sales targets
Added 9 mins ago
JUNIOR ASSISTANT MANAGER
Boutique La Vie En Rose
Mont-Royal, QC · VILLE MONT-ROYAL, QC
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added 9 mins ago
VC
Senior Sales Manager, Working Capital (Toronto)
Vault Credit Corporation
Toronto, ON
- Full-time
You will lead and scale the Toronto Working Capital sales team, which today has five people. You are first and foremost accountable for people and performance. You step in as the team's…
Added 9 mins ago
DI
Manager, Lifecycle Marketing and Personalization
Definity Insurance Company
Toronto, ON
- Full-time
Reporting to the AVP, Digital Marketing & Operations, the Manager, Lifecycle Marketing & Personalization is responsible for developing and executing B2B lifecycle marketing strategies that…
Added 9 mins ago
OC
Liquor Store Associate - FT (Clearbrook)
Otter Co-op
Abbotsford, BC
- $18.25 to $21.15 CAD / hour
- Part-time
Reporting to the Liquor Store Manager, responsibilities for this position include the following:
Added 9 mins ago
MG
Assistant Store Manager
Mind Games
Oshawa, ON
- Full-time
…requirements.</li><li>Markets merchandise by studying advertising, sales promotion, and display plans; analyzes operating and financial statements for profitability ratios.</li><li>Protects…
Added 9 mins ago
P
Customer Experience Guide - Seasonal
Patagonia
Kelowna, BC
- $20.4 to $22.4 CAD / hour
- Part-time
…stores. You will support our core teams through peak seasons, sales, and when otherwise needed to help the core team maintain our customers’ experience. Customer Experience Guides are the…
Added 9 mins ago
A
Assistant Sales Manager - Waterloo Honda
AutoCanada
Waterloo, ON
- $90,000 to $125,000 CAD / year
- Other
This role focuses on driving sales performance for new and pre-owned vehicles through strategic planning and team leadership. The successful candidate will implement marketing initiatives,…
Added 9 mins ago
T
Tangerine Advisor - Bilingual (French/English) - Tangerine
Tangerine
Toronto, ON
- Full-time
…and E-services when needed. They will report directly to the Manager of Tangerine…
Added 9 mins ago
LV
ASSISTANT MANAGER-EN
La Vie En Rose
Saint-Lambert, QC · St-Lambert, QC
- Full-time
Analyze sales results with your manager and come up with innovative solutions to improve them;
Added 9 mins ago
G&
District Sales Manager
Grand & Toy
Vaughan, ON
- Full-time
Lead, coach, and drive growth across one of the industry’s most important markets. We're looking for a dynamic District Sales Manager to lead and develop a team of sales representatives…
Added 9 mins ago
LV
JUNIOR ASSISTANT MANAGER-EN
La Vie En Rose
Saint-Lambert, QC · St-Lambert, QC
- Full-time
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added 9 mins ago
LV
ASSISTANT MANAGER-EN
La Vie En Rose
Saint-Jérôme, QC · St-Jérôme, QC
- Full-time
Analyze sales results with your manager and come up with innovative solutions to improve them;
Added 9 mins ago
GG
Project Operations Manager
Gateway Group
Hamilton, ON
- Full-time
Gateway Group is hiring a Project Operations Manager to own the project side of delivery: schedules, budgets, trade awarding, purchase orders, change orders, and client handoffs. Reporting…
Added 24 mins ago
Regional Branch Manager
TopBuild Corp.
Saint John, NB · Dartmouth, NS · Darthmouth, NS
…for the supervision of all branch activities which include sales, administration, operating expenditures, and warehouse/shop…
Added 24 mins ago
TE
Customer Service Manager
TRIPLE EIGHT TRANSPORT INC.
Abbotsford, BC
- $80,000 to $90,000 CAD / year
Triple Eight Transport Inc. is seeking a results-driven Customer Service Manager to lead the Customer Service and Account Management teams, strengthen customer relationships, and drive…

FedEx Canada

Sr Cust Service Rep/Station

Markham, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

This is an interview position.

To assist the manager in administrative and customer service operations duties as required. To assist the station customer service representatives and participate as a working member in the handling of customer inquiries by handling unusual or difficult customers and acting as an expert resource on features of service, P&P, customs requirements. To assist managers in the monitoring and improvement of customer operations. To model the way for hourly employees by becoming a mentor and demonstrating role model behaviour including strong communication, conflict resolution and leadership ability (through Best Practices methods). Promotes continued sales and generates potential incremental revenue whenever possible

Required Knowledge, Skills And Abilities

High School Diploma or GED Equivalent

6 months FedEx customer service representative experience

Microsoft Word - Basic

Microsoft Excel - Basic

Ability to gain & maintain FedEx DG Specialist certification

Ability to successfully complete all basic and recurrency training.

EXCEL/LEAP candidates preferred

Good understanding of FedEx products, features of service, general operations

Must have the ability to lift 70 lbs & manoeuvre any package weighing up to 150 lbs with appropriate equipment

Preferred Qualifications

Pay Transparency: Posted date 26th Oct and unposted date: 2nd Nov at 9am

Pay

Additional Details: Hiring for 6 month fixed term full-time position with a schedule of Monday to Friday, 12:00 PM to 8:00 PM.

DISCLAIMER

This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. The incumbent of this position is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in an PC windows environment, have the ability to successfully complete all recurrence training and maintain annual accreditations where applicable and work varying shifts based on business needs. If the incumbent resides in the province of Quebec, you must be bilingual (French and English). In addition to the usual factors used in the selection process, all candidates for positions that require driving as a core competency require a valid driver's license (e.g. Class 5,G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application. Further, candidates will be assessed through careful consideration of: 1) their current driver's abstract; 2) their performance during application interviews; and 3) their performance on any driver competency assessments administered

Employment Equity Statement

At FedEx our value of Taking Care of Each Other is reflected in our commitment to being an inclusive employer, one that represents the diversity of our customers and the communities in which we serve. We foster respectful, safe and inclusive workplaces where everyone is valued for their unique contributions. Applications from all qualified candidates are welcome. We encourage women, persons with disabilities, Indigenous persons, and people from culturally diverse and 2SLGBTQ+ communities to apply. Please let us know if you need an accommodation during the recruitment and selection process. We will work with you to support your needs.

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More about this job

Responsibilities

Assist the manager with administrative and customer service operations, support station representatives, and resolve unusual or difficult customer inquiries as an expert on services, policies, procedures, and customs requirements. Help monitor and improve customer operations, mentor hourly employees by modeling strong communication and leadership, and identify opportunities to generate additional sales revenue.

Requirements

Requires a high school diploma or GED, six months of FedEx customer service representative experience, basic Microsoft Word and Excel skills, and the ability to obtain and maintain FedEx Dangerous Goods Specialist certification and complete required training. Candidates should understand FedEx products and general operations and be able to lift 70 pounds and maneuver packages weighing up to 150 pounds with appropriate equipment; EXCEL/LEAP candidates are preferred.

Skills

Customer Service
Customer Inquiry Resolution
Conflict Resolution
Leadership
Communication
Mentoring
Administrative Operations
Sales
FedEx Product Knowledge
Customs Requirements
Microsoft Word
Microsoft Excel
Dangerous Goods Certification
Package Handling

Visa sponsorship

Not detected in the job text

Keywords

FedEx
Customer Service
Customer Inquiries
Administrative Operations
Customer Operations
Microsoft Word
Microsoft Excel
Dangerous Goods
Customs Requirements
FedEx Products
Features of Service
Policies and Procedures
General Operations
Conflict Resolution
Leadership
Mentoring
Best Practices
Sales
Revenue Generation
EXCEL/LEAP
Package Handling
Recurrency Training

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