Jobs in Canada

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Added 4 mins ago
AA
Store Manager CAN6436
Advance Auto Parts
Mississauga, ON
- Full-time
…and growing our business with integrity. Professional level sales and management position capable of supporting functions on both sides of the business. The role requires understanding of…
Added 4 mins ago
P
Frito Lay Full-Time Route Sales Representative (Valemount, BC)
PepsiCo
Prince George, BC
- Full-time
- Contract
As a Route Sales Representative at Frito Lay Canada, there are two main accountabilities: (1) selling and developing the business and (2) servicing customers through delivery and…
Added 20 mins ago
HX
Inside Sales Representative
HVAC X SUPPLY
Mississauga, ON
- Full-time
HVAC X Supply is an HVAC wholesale distributor with branches in Mississauga and Vaughan, Ontario. We're hiring a Counter Sales Representative for our Vaughan branch.
Added 1 hour ago
MR
Full-Time Retail Sales Representative - Mons Royale Whistler
Mons Royale
Whistler, BC
- Full-time
…Whistler Flagship Store. You will provide outstanding customer service, advice and insights on the Mons Royale brand and…
Added 1 hour ago
NC
Customer Service Representative - Prince George Airport
National Car Rental
Prince George, BC
- Full-time
The Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Service/Assistance Representative Sr (CAR Sr). The Customer Assistance Representative Sr (CAR Sr) will…
Added 1 hour ago
TN
Customer Service Representative
Trouw Nutrition
St. Marys, ON
- Full-time
Get ready to Own your direction as a Customer Service Representative supporting our Poultry business at Trouw Nutrition, a Nutreco company. As global leaders in animal nutrition and…
Added 2 hours ago
P
Frito Lay Full-Time Route Sales Representative (Valemount, BC)
PepsiCo
Prince George, BC
- Full-time
As a Route Sales Representative at Frito Lay Canada, there are two main accountabilities: (1) selling and developing the business and (2) servicing customers through delivery and…
Added 2 hours ago
PE
Inside Sales Representative
Peerless Electric
Cornwall, ON
- Full-time
The Inside Sales Representative supports Peerless Electric’s sales activities through independent sales agents and customers. The role handles project inquiries, prepares and follows up on…
Added 2 hours ago
BB
Retail Associate (Full Time)
Best Buy Canada
Fort McMurray, AB
- Full-time
Grow your career in similar roles (customer service representative, merchandiser, online order pick-up specialist) or development roles (team lead, assistant store leader, store leader).
Added 2 hours ago
LA
Automotive Parts Representative
Lordco Auto Parts
Courtenay, BC
- $19 to $25 CAD / hour
- Full-time
Provide exceptional customer service experience
Added 2 hours ago
GT
Cashier (Temporary)
Giant Tiger
Thunder Bay, ON
- Part-time
Ensures a high level of customer service at the checkouts;
Added 2 hours ago
O
NA Sales Representative, Applications - Opower
Oracle
Canada
- Full-time
Opower Sales Executives don’t get meetings and process orders. They build the business by building relationships with utility leaders. They apply utility industry, demand-side management,…
Added 2 hours ago
UI
Business Development Representative
Util-Assist Inc.
Newmarket, ON
- Full-time
We are seeking a skilled Business Development Representative to join our growing Business Developmentteam! The Business Development Representative is an early-career role focused on…
Added 3 hours ago
Overnight Maintenance
McDonald's
Winnipeg, MB
While previous experience working in food service or retail as a barista, server, sales associate, cashier, team member, or customer sales representative is always helpful and appreciated,…
Added 3 hours ago
FR
Security Concierge Supervisor
FirstService Residential Canada
Mississauga, ON
- Full-time
Provide exceptional Customer Service to Clients, Customers, Contractors and Visitors to client’s property.
Added 3 hours ago
MC
Sales Merchandiser - Part Time
Merchandising Consultants Associates
Yellowknife, NT
- $18 to $21 CAD / hour
- Part-time
- Contract
…with Canada and the USA’s top brands, delivering exceptional service that blends agility, experience, and a people-first mindset. Our mission is to provide executional excellence and agile…
Added 3 hours ago
MC
Sales Merchandiser - Part Time
Merchandising Consultants Associates
BC · Merrit, BC
- Part-time
…Canada. Our diverse range of services includes Merchandising, Sales, Price Collection, Retail Audits, Retail Store Renovations, and so much…
Added 3 hours ago
MC
Sales Merchandiser - Part Time
Merchandising Consultants Associates
La Ronge, SK
- $19 CAD / hour
- Part-time
…with Canada and the USA’s top brands, delivering exceptional service that blends agility, experience, and a people-first mindset. Our mission is to provide executional excellence and agile…
Added 3 hours ago
MC
Marchandiseur aux ventes - Temps partiel
Merchandising Consultants Associates
Dolbeau-Mistassini, QC
- $20 CAD / hour
- Part-time
- Contract
…with Canada and the USA’s top brands, delivering exceptional service that blends agility, experience, and a people-first mindset. Our mission is to provide executional excellence and agile…
Added 3 hours ago
MC
Marchandiseur aux ventes - Temps partiel
Merchandising Consultants Associates
Chibougamau, QC
- $20 to $23 CAD / hour
- Part-time
- Contract
…with Canada and the USA’s top brands, delivering exceptional service that blends agility, experience, and a people-first mindset. Our mission is to provide executional excellence and agile…
Added 3 hours ago
RS
Rental Account Manager
Ryder Supply Chain Solutions
Concord, ON
- Full-time
The Rental Account Manager will have responsibility for both inside and outside sales. This role will grow with a career path toward Customer Development Manager and/or Business Development…
Added 3 hours ago
FP
Free People Stylist
Free People
Vancouver, BC
- Part-time
Acts as a brand representative reflective of the company values; drives the store experience on the sales floor through an energized pace
Added 3 hours ago
DR
credit card sales representative
Dawn Recruiting Agency
Winnipeg, MB
- Full-time
Dawn Recruiting Agency is seeking motivated, customer-focused individuals for a Credit Card Sales Representative position with Kognitive Sales Solutions in Kingston, Ontario.
Added 3 hours ago
C
Investment Sales Analyst
CBRE
Toronto, ON
- Part-time
…valuation materials, and marketing documents for investment sales assignments, with a primary focus on multifamily residential assets. Responsibilities include underwriting investment…
Added 3 hours ago
T
Tangerine Growth Advisor - Tangerine
Tangerine
Toronto, ON
- Full-time
Our client-obsessed teams deliver flexible, accessible banking solutions, breakthrough products, and award-winning service. Beyond banking, we’re committed to making an impact in the…

FedEx Canada

Sr Cust Service Rep/Station

Markham, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

This is an interview position.

To assist the manager in administrative and customer service operations duties as required. To assist the station customer service representatives and participate as a working member in the handling of customer inquiries by handling unusual or difficult customers and acting as an expert resource on features of service, P&P, customs requirements. To assist managers in the monitoring and improvement of customer operations. To model the way for hourly employees by becoming a mentor and demonstrating role model behaviour including strong communication, conflict resolution and leadership ability (through Best Practices methods). Promotes continued sales and generates potential incremental revenue whenever possible

Required Knowledge, Skills And Abilities

High School Diploma or GED Equivalent

6 months FedEx customer service representative experience

Microsoft Word - Basic

Microsoft Excel - Basic

Ability to gain & maintain FedEx DG Specialist certification

Ability to successfully complete all basic and recurrency training.

EXCEL/LEAP candidates preferred

Good understanding of FedEx products, features of service, general operations

Must have the ability to lift 70 lbs & manoeuvre any package weighing up to 150 lbs with appropriate equipment

Preferred Qualifications

Pay Transparency: Posted date 26th Oct and unposted date: 2nd Nov at 9am

Pay

Additional Details: Hiring for 6 month fixed term full-time position with a schedule of Monday to Friday, 12:00 PM to 8:00 PM.

DISCLAIMER

This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. The incumbent of this position is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in an PC windows environment, have the ability to successfully complete all recurrence training and maintain annual accreditations where applicable and work varying shifts based on business needs. If the incumbent resides in the province of Quebec, you must be bilingual (French and English). In addition to the usual factors used in the selection process, all candidates for positions that require driving as a core competency require a valid driver's license (e.g. Class 5,G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application. Further, candidates will be assessed through careful consideration of: 1) their current driver's abstract; 2) their performance during application interviews; and 3) their performance on any driver competency assessments administered

Employment Equity Statement

At FedEx our value of Taking Care of Each Other is reflected in our commitment to being an inclusive employer, one that represents the diversity of our customers and the communities in which we serve. We foster respectful, safe and inclusive workplaces where everyone is valued for their unique contributions. Applications from all qualified candidates are welcome. We encourage women, persons with disabilities, Indigenous persons, and people from culturally diverse and 2SLGBTQ+ communities to apply. Please let us know if you need an accommodation during the recruitment and selection process. We will work with you to support your needs.

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More about this job

Responsibilities

Assist the manager with administrative and customer service operations, support station representatives, and resolve unusual or difficult customer inquiries as an expert on services, policies, procedures, and customs requirements. Help monitor and improve customer operations, mentor hourly employees by modeling strong communication and leadership, and identify opportunities to generate additional sales revenue.

Requirements

Requires a high school diploma or GED, six months of FedEx customer service representative experience, basic Microsoft Word and Excel skills, and the ability to obtain and maintain FedEx Dangerous Goods Specialist certification and complete required training. Candidates should understand FedEx products and general operations and be able to lift 70 pounds and maneuver packages weighing up to 150 pounds with appropriate equipment; EXCEL/LEAP candidates are preferred.

Skills

Customer Service
Customer Inquiry Resolution
Conflict Resolution
Leadership
Communication
Mentoring
Administrative Operations
Sales
FedEx Product Knowledge
Customs Requirements
Microsoft Word
Microsoft Excel
Dangerous Goods Certification
Package Handling

Visa sponsorship

Not detected in the job text

Keywords

FedEx
Customer Service
Customer Inquiries
Administrative Operations
Customer Operations
Microsoft Word
Microsoft Excel
Dangerous Goods
Customs Requirements
FedEx Products
Features of Service
Policies and Procedures
General Operations
Conflict Resolution
Leadership
Mentoring
Best Practices
Sales
Revenue Generation
EXCEL/LEAP
Package Handling
Recurrency Training

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