Jobs in Canada

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Added 2 mins ago
UO
Administration and Projects Specialist
University of British Columbia
Vancouver, BC · UBCV | Donald Rix Building (RIX)
- $6,143.67 to $8,830.25 CAD / month
- Full-time
…the PAO. The position also works with external vendors and service providers as…
Added 2 mins ago
M
Hub Patient Services Specialist
McKesson
Mississauga, ON · Montreal, QC
- Full-time
We are seeking a Hub Patient Services Specialist to join our Patient Support Program (PSP) team. In this role, you will provide administrative, reimbursement, and customer support services…
Added 2 mins ago
TT
Sales Support Specialist I
Tundra Technical Solutions
Markham, ON
- $20 to $22.79 CAD / hour
- Contract
📢 A Leading Manufacturing Company is Hiring a Sales Support Specialist I to join its team in Markham, Ontario, Canada!
Added 2 mins ago
CL
Distribution Digital Support Specialist (Bilingual)
Canada Life
Winnipeg, MB
- Full-time
…looking for an exciting opportunity to engage with, and provide support to some of the most entrepreneurial, upbeat, high-energy people you’ll ever meet in your…
Added 17 mins ago
C
Client Engagement Associate [Hourly]
CIBC
Saskatoon, SK
- Part-time
…leveraging your knowledge of financial services products to support clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support -…
Added 17 mins ago
YH
Administrative Assistant - Ambulatory Care Program - Regular Part Time
Yukon Hospital
Whitehorse, YT
- Part-time
…surgical schedule, and collecting, compiling, and preparing Specialist Clinic statistics. Incumbent also works with Cancer Care and Medical Daycare; coordinating schedules for Cancer…
Added 32 mins ago
SC
System Implementation Specialist
SFIR Consulting Ltd.
ON · North York (Northwood Park / York University), Ontario
- Full-time
Support Specialist capacity, scheduling, and workload across
Added 32 mins ago
AU
HR Specialist
Alsco Uniforms
Montreal, QC
- Full-time
The Human Resources Specialist serves as the primary HR resource for a branch location, administering HR programs, advising managers on policy and employee matters, leading workforce…
Added 32 mins ago
KH
UKG Specialist
Kensington Health
Toronto, ON
- Full-time
The UKG Specialist is responsible for the day-to-day administration, maintenance, and optimization of the UKG HRIS platform. This role ensures accurate data entry, reporting, and analytics…
Added 32 mins ago
VT
EMC Engineer
Veridian Tech Solutions, Inc.
Quebec, QC
- Contract
Help drive the resolution of electromagnetic related issues to support EMC certification and sustaining activities to support production and in-service.
Added 47 mins ago
Manufacturing Applications Engineer
ArcelorMittal
Hamilton, ON
The successful candidate’s position title (Sr. Analyst / Specialist / Sr. Specialist) will be based on qualifications and experience.
Added 47 mins ago
CN
Specialist, Accounts Payable
Canadian North
Ottawa, ON
- Full-time
At Canadian North, we don't just fly planes, we connect people, deliver essential goods, and support 25 northern communities that rely on us every day. Whether you're on the ground or in…
Added 47 mins ago
HR
Medical & Academic Affairs Specialist
Humber River Health
Toronto, ON · GTA, ON
- Other
Work across Medical Affairs to ensure consistent learner support and service continuity.
Added 47 mins ago
RB
Banking Advisor Intern
Royal Bank of Canada
Huntsville, ON
- Full-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…
Added 47 mins ago
RB
Client Advisor Intern
Royal Bank of Canada
Petawawa, ON
- Full-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…
Added 47 mins ago
TO
Client Success Specialist
Todd O'Donnell Insurance Agency
Cambridge, ON
- $48,000 to $60,000 CAD / year
- Full-time
Support client retention by providing friendly, accurate and timely service
Added 47 mins ago
AC
Spécialiste Des Contrats/contract Specialist
Aston Carter
Dorval, QC
- $30 to $40 CAD / hour
- Contract
As a Contract Specialist, you will play a key role in developing new sources of supply and establishing strategic alliances. You will be responsible for creating and implementing…
Added 1 hour ago
Member IT Services - Technical Lead- BC Functional
Mohawk Medbuy Corporation (MMC)
Burlington, ON · Toronto, ON
We are currently recruiting for a Technical Lead - Microsoft Business Central to support our Member IT Services team.
Added 1 hour ago
WR
Patient Experience Specialist (PT)
Windsor Regional Hospital
Windsor, ON
- Part-time
Reporting to the Director, Patient Partnership & Experience, the Patient Experience Specialist will collaborate with patients, families, caregivers, clinicians, leaders and staff to support…
Added 1 hour ago
WR
Patient Experience Specialist (FT)
Windsor Regional Hospital
Windsor, ON
- Full-time
Reporting to the Director, Patient Partnership & Experience, the Patient Experience Specialist will collaborate with patients, families, caregivers, clinicians, leaders and staff to support…
Added 1 hour ago
FI
Privacy Impact Assessment Specialist
Flexstaf I.T. Inc.
Toronto, ON · Greater Toronto Area, Canada
- Contract
…Health Information Network Providers (HINP) and Electronic Service Providers (ESP). Experience working with prescribed statuses is considered an…
Added 1 hour ago
KP
Enrolment Management Coordinator - Competition ID: 4870
Kwantlen Polytechnic University
Richmond, BC
- Full-time
Employee Group: Support Staff (BC General Employees Union)
Added 1 hour ago
NL
Payroll and Benefits Specialist
Nanaimo Ladysmith Public Schools - School District 68
Nanaimo, BC
- Full-time
Nanaimo Ladysmith Public Schools (NLPS) is seeking a skilled and detailed Payroll and Benefits Specialist to support and join its Payroll Team, in a continuing and full-time capacity! Under…
Added 1 hour ago
AU
HR Specialist
Alsco Uniforms
Montreal, QC
- Full-time
The Human Resources Specialist serves as the primary HR resource for a branch location, administering HR programs, advising managers on policy and employee matters, leading workforce…
Added 1 hour ago
GB
Senior IT Specialist
Gauthier Business Technologies
North Vancouver, BC
- $80,000 to $95,000 CAD / year
- Full-time
…process-driven, modern MSP delivering fast, reliable, business-focused IT support built on long-term client relationships. We’re hiring a Senior IT Specialist - a broad, senior technical…

FedEx Canada

Sr Cust Service Rep/Station

Markham, ON, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

This is an interview position.

To assist the manager in administrative and customer service operations duties as required. To assist the station customer service representatives and participate as a working member in the handling of customer inquiries by handling unusual or difficult customers and acting as an expert resource on features of service, P&P, customs requirements. To assist managers in the monitoring and improvement of customer operations. To model the way for hourly employees by becoming a mentor and demonstrating role model behaviour including strong communication, conflict resolution and leadership ability (through Best Practices methods). Promotes continued sales and generates potential incremental revenue whenever possible

Required Knowledge, Skills And Abilities

High School Diploma or GED Equivalent

6 months FedEx customer service representative experience

Microsoft Word - Basic

Microsoft Excel - Basic

Ability to gain & maintain FedEx DG Specialist certification

Ability to successfully complete all basic and recurrency training.

EXCEL/LEAP candidates preferred

Good understanding of FedEx products, features of service, general operations

Must have the ability to lift 70 lbs & manoeuvre any package weighing up to 150 lbs with appropriate equipment

Preferred Qualifications

Pay Transparency: Posted date 26th Oct and unposted date: 2nd Nov at 9am

Pay

Additional Details: Hiring for 6 month fixed term full-time position with a schedule of Monday to Friday, 12:00 PM to 8:00 PM.

DISCLAIMER

This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. The incumbent of this position is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in an PC windows environment, have the ability to successfully complete all recurrence training and maintain annual accreditations where applicable and work varying shifts based on business needs. If the incumbent resides in the province of Quebec, you must be bilingual (French and English). In addition to the usual factors used in the selection process, all candidates for positions that require driving as a core competency require a valid driver's license (e.g. Class 5,G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application. Further, candidates will be assessed through careful consideration of: 1) their current driver's abstract; 2) their performance during application interviews; and 3) their performance on any driver competency assessments administered

Employment Equity Statement

At FedEx our value of Taking Care of Each Other is reflected in our commitment to being an inclusive employer, one that represents the diversity of our customers and the communities in which we serve. We foster respectful, safe and inclusive workplaces where everyone is valued for their unique contributions. Applications from all qualified candidates are welcome. We encourage women, persons with disabilities, Indigenous persons, and people from culturally diverse and 2SLGBTQ+ communities to apply. Please let us know if you need an accommodation during the recruitment and selection process. We will work with you to support your needs.

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More about this job

Responsibilities

Assist the manager with administrative and customer service operations, support station representatives, and resolve unusual or difficult customer inquiries as an expert on services, policies, procedures, and customs requirements. Help monitor and improve customer operations, mentor hourly employees by modeling strong communication and leadership, and identify opportunities to generate additional sales revenue.

Requirements

Requires a high school diploma or GED, six months of FedEx customer service representative experience, basic Microsoft Word and Excel skills, and the ability to obtain and maintain FedEx Dangerous Goods Specialist certification and complete required training. Candidates should understand FedEx products and general operations and be able to lift 70 pounds and maneuver packages weighing up to 150 pounds with appropriate equipment; EXCEL/LEAP candidates are preferred.

Skills

Customer Service
Customer Inquiry Resolution
Conflict Resolution
Leadership
Communication
Mentoring
Administrative Operations
Sales
FedEx Product Knowledge
Customs Requirements
Microsoft Word
Microsoft Excel
Dangerous Goods Certification
Package Handling

Visa sponsorship

Not detected in the job text

Keywords

FedEx
Customer Service
Customer Inquiries
Administrative Operations
Customer Operations
Microsoft Word
Microsoft Excel
Dangerous Goods
Customs Requirements
FedEx Products
Features of Service
Policies and Procedures
General Operations
Conflict Resolution
Leadership
Mentoring
Best Practices
Sales
Revenue Generation
EXCEL/LEAP
Package Handling
Recurrency Training

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