Jobs in Canada

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Added 3 mins ago
LM
Technical Trainer Support Specialist
Lockheed Martin
Halifax, NS
- Full-time
Lockheed Martin Canada Inc. (LM Canada) is recruiting a Technical Trainer Support Specialist to join our east coast training team where you will work as an embedded Lockheed Martin employee…
Added 3 mins ago
LM
Manufacturing Engineering Specialist
Lockheed Martin
Ottawa, ON
- Full-time
Join the Kanata Operations Team! We are looking for a talented and motivated Manufacturing Engineering Specialist.
Added 3 mins ago
KR
Accounts Payable Specialist
Kassen Recruitment
Toronto, ON
- $30 to $35 CAD / hour
- Contract
A well-established organization is seeking an experienced Accounts Payable Specialist to support its finance team on a contract basis. This opportunity is ideal for a detail-oriented…
Added 3 mins ago
AC
RQ11857 - Systems Administrator/Operations Support Specialist - Senior
A.T. Consulting & Recruiting Inc.
Toronto, ON
- Contract
Systems Administrator/Operations Support Specialist
Added 4 mins ago
E
Intake Hub Specialist
Extendicare
Toronto, ON
- Full-time
…emerging markets (non-core) service referrals. The Intake Hub Specialist will play pivotal role in shaping a seamless experience for clients whose needs require coordination beyond the…
Added 4 mins ago
S
Retail Sales Associate
Skechers
ON
- Part-time
As a Sales Associate, better known as a “Product Specialist,” at Skechers, you’re not just working a job - you’re joining a team where growth, customer connections, fashion, and comfort are…
Added 4 mins ago
Senior IT Support Specialist
TextNow, Inc.
Waterloo, ON
We’re looking for a Senior IT Support Specialist to join our IT team in Waterloo. In this role, you’ll act as a senior technical resource supporting both Windows and macOS environments…
Added 4 mins ago
RA
Print Operations Specialist
Recrute Action
Toronto, ON
- Contract
Added 18 mins ago
PC
Member Service Centre Team Lead
Prospera Credit Union
Surrey, BC
- Full-time
Acts as a subject matter expert for the Customer Service Specialist team and provides high-level support to lending team.
Added 18 mins ago
S
Engineer, Manufacturing
Shred-tech
Cambridge, ON
- Full-time
As a Manufacturing Engineering Specialist at Shred-Tech, you will play a key role in optimizing manufacturing operations, supporting new product introductions, and driving continuous…
Added 18 mins ago
RB
Banking Advisor
Royal Bank of Canada
Regina, SK
- Full-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…
Added 18 mins ago
W
Field Service & Technical Advising Specialist
Wabtec
Edmonton, AB
- Full-time
As a member of the operations team supporting on-site at Locomotive Repair Centers, you will be responsible for guiding their craft to troubleshoot failures, provide solutions and material…
Added 33 mins ago
FI
Senior Technical CRM Architect
Flexstaf I.T. Inc.
Toronto, ON · Greater Toronto Area, Canada
- Contract
Position: Senior Technical Architect /Senior - Upgrade Specialist and SharePoint Upgrade
Added 33 mins ago
SQ
Sales and Service Assistant
Sunlife Québec
Montreal, QC
- Full-time
Support Account Executives and Service Specialist/Consultants
Added 33 mins ago
FC
Sr Cust Service Rep/Station
FedEx Canada
Woodbridge, ON
- Full-time
Must have the ability to lift 70 lbs & manoeuvre any package weighing up to 150 lbs with appropriate equipment
Added 33 mins ago
Warehouse Specialist
Imperial Brady
Moncton, NB
…Canadian history and a workforce of 1,500 Canadian employees. Our operations span 35 locations from coast to coast, including Saint John, Newfoundland and Vancouver, British Columbia -…
Added 33 mins ago
Customer Experience Specialist
GURUS Solutions
Montreal, QC
…GURUS Solutions is looking for a dynamic Customer Experience Specialist to join our high-performing team and act as a trusted advisor to our clients as they scale their operations with…
Added 33 mins ago
GSE Maintenance Specialist
Westerkirk
Calgary, AB
…production, maintenance, repair, and overhaul (MRO) services. Our operations are supported by a team of skilled engineers, technicians, and industry professionals who are dedicated to…
Added 33 mins ago
Inside Sales Specialist
Levitt-Safety
Oakville, ON
We’re looking for an enthusiastic and motivated Inside Sales Specialist to join our team and help grow our business across Eastern Canada.
Added 33 mins ago
C
Client Engagement Associate [Hourly]
CIBC
Windsor, ON · Tecumseh & Lauzon Banking Cent
- Part-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 33 mins ago
MI
Community Engagement Manager
MedSleep Inc.
Victoria, BC
- $26 to $35 CAD / hour
- Temporary
Drive referrals from family physicians and related specialist offices for the diagnosis of sleep disorders.
Added 49 mins ago
WC
Field Service & Technical Advising Specialist
Wabtec Corporation
AB · Edmonton, AB
- Full-time
As a member of the operations team supporting on-site at Locomotive Repair Centers, you will be responsible for guiding their craft to troubleshoot failures, provide solutions and material…
Added 49 mins ago
G
Accounting & Administrative Support Specialist
Greatario
Woodstock, ON
- Full-time
We are currently seeking an individual to join our Finance Department as an Accounts Payable & Administrative Support Specialist in our Innerkip, ON Head Office.
Added 49 mins ago
BT
Accounts Payable/Accounts Receivable Clerk (6-month contract)
Baker Tilly WM
Vancouver, BC
- Full-time
- Temporary
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 1 hour ago
SC
Customs Specialist
Stoakley-Stewart Consultants Ltd.
Mississauga, ON
- Full-time
All three openings: Four onsite days per week in Mississauga, with one remote day

FedEx Canada

Sr Cust Service Rep/Station

Woodbridge, ON, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 12, 2026
Posting language: English
Posted: Nov 12, 2026

Original job description

This is an interview position.

To assist the manager in administrative and customer service operations duties as required. To assist the station customer service representatives and participate as a working member in the handling of customer inquiries by handling unusual or difficult customers and acting as an expert resource on features of service, P&P, customs requirements. To assist managers in the monitoring and improvement of customer operations. To model the way for hourly employees by becoming a mentor and demonstrating role model behaviour including strong communication, conflict resolution and leadership ability (through Best Practices methods). Promotes continued sales and generates potential incremental revenue whenever possible

Required Knowledge, Skills And Abilities

High School Diploma or GED Equivalent

6 months FedEx customer service representative experience

Microsoft Word - Basic

Microsoft Excel - Basic

Ability to gain & maintain FedEx DG Specialist certification

Ability to successfully complete all basic and recurrency training.

EXCEL/LEAP candidates preferred

Good understanding of FedEx products, features of service, general operations

Must have the ability to lift 70 lbs & manoeuvre any package weighing up to 150 lbs with appropriate equipment

Required Knowledge, Skills And Abilities

High School Diploma or GED Equivalent

6 months FedEx customer service representative experience

Microsoft Word - Basic

Microsoft Excel - Basic

Ability to gain & maintain FedEx DG Specialist certification

Ability to successfully complete all basic and recurrency training.

EXCEL/LEAP candidates preferred

Good understanding of FedEx products, features of service, general operations

Must have the ability to lift 70 lbs & manoeuvre any package weighing up to 150 lbs with appropriate equipment

Qualifications Requises: Shifts are subject to change following the peak season based on operational needs

Transparence Salariale:

Salaire:

Détails Supplémentaires: PFT Shift Schedule: TUE-SAT 8.30 AM-5.00 PM. Job Posting End Date: 11/19 /2026 by 3:00 PM Local Time

DÉNI DE RESPONSABILITÉ

Cette description de poste est générale et ne prétend pas énumérer ni être interprétée comme une liste exhaustive de toutes les fonctions, responsabilités et qualifications exigées des employés dans ce poste. Le ou la titulaire devra effectuer toute autre tâche assignée, atteindre les seuils minimaux requis pour les tests et formations obligatoires, travailler dans un environnement Windows, suivre avec succès les formations périodiques et maintenir les accréditations annuelles si applicable, et travailler sur différents quarts selon les besoins opérationnels. Les titulaires au Québec doivent être bilingues (français et anglais). En plus des critères habituels de sélection, les candidats aux postes exigeant la conduite comme compétence fondamentale doivent détenir un permis valide (ex. classe 5, G ou 1[AZ]) et présenter un dossier ne comportant pas plus de deux infractions et/ou accidents dans les 24 mois précédant la candidature. Les candidats seront également évalués selon : 1) leur relevé annuel de conduite ; 2) leur performance en entrevue ; et 3) leurs résultats aux évaluations de conduite administrées.

Énoncé sur l’équité en emploi

FedEx valorise la diversité et l'inclusion dans son milieu de travail. Notre entreprise accueille des talents issus de tous les horizons, à l'image de notre clientèle et des communautés que nous servons. Nous offrons un environnement sécuritaire et respectueux où chaque personne peut s'épanouir. Nous invitons particulièrement les femmes, les personnes en situation de handicap, les Autochtones, les membres des communautés culturelles et 2ELGBTQ+ à soumettre leur candidature. Notre équipe des ressources humaines adaptera le processus de recrutement selon vos besoins spécifiques.

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More about this job

Responsibilities

Assist the manager with administrative and customer service operations, support station representatives, and resolve unusual or difficult customer inquiries as an expert on services, policies, procedures, and customs requirements. Help monitor and improve customer operations, mentor hourly employees by modeling strong communication and leadership, and identify opportunities to generate additional sales revenue.

Requirements

Requires a high school diploma or GED, at least six months of FedEx customer service representative experience, basic Microsoft Word and Excel skills, and a good understanding of FedEx products and operations. Candidates must be able to obtain and maintain FedEx Dangerous Goods Specialist certification, complete required training, and lift 70 pounds or maneuver packages up to 150 pounds using appropriate equipment; EXCEL/LEAP candidates are preferred.

Skills

Customer Service
Customer Inquiry Resolution
Administrative Operations
Conflict Resolution
Leadership
Mentoring
Communication
Sales
Revenue Generation
FedEx Product Knowledge
Customs Requirements
Microsoft Word
Microsoft Excel
Dangerous Goods Certification
Package Handling

Visa sponsorship

Not detected in the job text

Keywords

FedEx
Customer Service
Customer Inquiries
Administrative Operations
Station Operations
Customer Operations
FedEx Products
Features Of Service
Policies And Procedures
Customs Requirements
Microsoft Word
Microsoft Excel
EXCEL/LEAP
Basic Training
Recurrency Training
Mentoring
Conflict Resolution
Leadership
Best Practices
Sales
Incremental Revenue
Package Handling
Peak Season

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Jobs in Canada