Jobs in Canada

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Added 17 mins ago
SH
Exercise Therapist - Cardiac Rehab (CEN)
Scarborough Health Network
Toronto, ON · Scarborough, ON
- Part-time
Working knowledge of cardiac and exercise physiology, basic ECG interpretation, cardiac medications and the principals of behaviour modification
Added 6 hours ago
TO
Events and Community Development Student
Town of Oakville
Oakville, ON
- Internship
Reporting to the Events Program Coordinator and/or Community Development Specialist and working in collaboration with other town staff, the Events and Community Development Student will be…
Added 7 hours ago
HB
Client Relations Specialist
HomeEquity Bank
ON · BC
- Full-time
The Client Relations Specialist has a mandate to deliver exceptional day-to-day customer service to HomeEquity Bank (HEB) clients from multiple communication channels (i.e. phone, email,…
Added 9 hours ago
PS
Healthcare Security Guard
Paladin Security Group Ltd
Belleville, ON
- $19 CAD / hour
- Full-time
…and surgical care to the Napanee community. With expanding specialist clinics and a 24-hour emergency department serving over 26,000 patients annually, the facility offers a safe, dynamic…
Added 9 hours ago
PS
Healthcare Security Guard
Paladin Security Group Ltd
Greater Napanee, ON · Napanee, ON
- $19 CAD / hour
- Full-time
…and surgical care to the Napanee community. With expanding specialist clinics and a 24-hour emergency department serving over 26,000 patients annually, the facility offers a safe, dynamic…
Added 9 hours ago
PS
Healthcare Security Guard
Paladin Security Group Ltd
Kingston, ON
- $19 CAD / hour
- Full-time
…and surgical care to the Napanee community. With expanding specialist clinics and a 24-hour emergency department serving over 26,000 patients annually, the facility offers a safe, dynamic…
Added 10 hours ago
NC
Communications Specialist
NAV CANADA
Ottawa, ON
- Full-time
This position is a hybrid position with a minimum 3 days per week on site
Added 11 hours ago
TS
Relief Resource Specialist - Housing
The Salvation Army Canada and Bermuda Territory
Calgary, AB
- Part-time
The Resource Specialist – Housing position provides support and case management, as well as implements programming, for Centre of Hope residents.
Added 12 hours ago
C
Process Technician
Catalent
Strathroy-Caradoc, ON · Strathroy, Ontario
- Full-time
Shift: Monday-Friday 8 AM-4:30 PM; transition to 12-hour shifts in the future
Added 13 hours ago
CP
Process Technician
Catalent Pharma Solutions
Strathroy, ON · CAN-Strathroy ON Adair
- Full-time
Shift: Monday-Friday 8 AM-4:30 PM; transition to 12-hour shifts in the future
Added 23 hours ago
FC
CAN Driver
FedEx Canada
Thunder Bay, ON
- Full-time
Must possess a valid drivers licence and have a good driving record
Added 23 hours ago
FC
CAN Driver
FedEx Canada
Dartmouth, NS
- Full-time
Must possess a valid drivers licence and have a good driving record
Added 23 hours ago
FC
Sr Cust Service Rep/Station
FedEx Canada
Woodbridge, ON
- Full-time
Must have the ability to lift 70 lbs & manoeuvre any package weighing up to 150 lbs with appropriate equipment
Added 1 day ago
GC
Senior Research Operations Specialist | Spécialiste des opérations de recherche sénior·e
Game Companies
Montreal, QC
- Full-time
Are you ready to dive into the world of cutting-edge video game development? Headquartered in Montreal, Behaviour Interactive is at the forefront of the gaming industry, crafting…
Added 1 day ago
SM
Registered Nurse Emergency - Nursing
St. Michael's Hospital
Toronto, ON
- Part-time
Must have Current General Class (Practicing) Registration with the College of Nurses of Ontario · Current BLS certification required
Added 1 day ago
D
Social Media Manager - Gestionnaire des réseaux sociaux
DAVIDsTEA
Montreal, QC
- Full-time
Own organic performance reporting: reach, non-follower reach, engagement quality, saves, shares, traffic and search behaviour
Added 1 day ago
Animal Flow Coordinator
The British Columbia Society for the Prevention of Cruelty to Animals (BC SPCA)
Vancouver, BC
Works with the Training & Development Specialist to develop and deliver training on animal management concepts, courses and BC SPCA policies to CAC staff and volunteers; this includes, but…
Added 1 day ago
TS
26-81 Change Management Specialist
Technical Safety BC
Vancouver, BC
- Full-time
The Change Management Specialist provides independent analysis and coordinated delivery support for organizational change initiatives. Working in partnership with the Business Partner,…
Added 1 day ago
DM
ACCOUNT MANAGER - RETAIL, FOODSERVICE & OMNICHANNEL MARKETING
DACS Marketing Group
Mississauga, ON
- Full-time
Permanent, full-time | Hybrid: minimum 3 days in office
Added 1 day ago
Analyst, Lifecycle Marketing
Reliance Home Comfort
Toronto, ON
Develop behaviour-based and propensity segments, building on RFM (recency, frequency, monetary) foundations, to improve targeting and relevance.
Added 1 day ago
FC
Sr Cust Service Rep/Station
FedEx Canada
Woodbridge, ON
- Full-time
Must have the ability to lift 70 lbs & manoeuvre any package weighing up to 150 lbs with appropriate equipment
Added 1 day ago
T
Business Analysis Specialist - Lead Business Analyst, AI-Enabled Enterprise Solutions
TD
Toronto, ON
- Full-time
Added 1 day ago
T
Business Analysis Specialist - Lead Business Analyst, AI-Enabled Enterprise Solutions
TD
Toronto, ON
- Full-time
Added 1 day ago
HA
Onboarding Specialist
HoneyBadger AI
Vancouver, BC
- Full-time
HoneyBadger AI is seeking a detail-oriented and customer-focused Onboarding Specialist to ensure new clients successfully adopt and derive value from HoneyBadger AI’s voice agent, Alice.…
Added 2 days ago
UO
Intermediate Specialist, Academic Advising
University of Ottawa
Ottawa, ON · Roger Guindon Hall
- Full-time
…goal(s). Accept and give constructive feedback. Able to adjust own behaviour to reach the goals…

FedEx Canada

Sr Cust Service Rep/Station

Woodbridge, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 13, 2026
Posting language: English
Posted: Nov 13, 2026

Original job description

This is an interview position.

To assist the manager in administrative and customer service operations duties as required. To assist the station customer service representatives and participate as a working member in the handling of customer inquiries by handling unusual or difficult customers and acting as an expert resource on features of service, P&P, customs requirements. To assist managers in the monitoring and improvement of customer operations. To model the way for hourly employees by becoming a mentor and demonstrating role model behaviour including strong communication, conflict resolution and leadership ability (through Best Practices methods). Promotes continued sales and generates potential incremental revenue whenever possible

Required Knowledge, Skills And Abilities

High School Diploma or GED Equivalent

6 months FedEx customer service representative experience

Microsoft Word - Basic

Microsoft Excel - Basic

Ability to gain & maintain FedEx DG Specialist certification

Ability to successfully complete all basic and recurrency training.

EXCEL/LEAP candidates preferred

Good understanding of FedEx products, features of service, general operations

Must have the ability to lift 70 lbs & manoeuvre any package weighing up to 150 lbs with appropriate equipment

Required Knowledge, Skills And Abilities

High School Diploma or GED Equivalent

6 months FedEx customer service representative experience

Microsoft Word - Basic

Microsoft Excel - Basic

Ability to gain & maintain FedEx DG Specialist certification

Ability to successfully complete all basic and recurrency training.

EXCEL/LEAP candidates preferred

Good understanding of FedEx products, features of service, general operations

Must have the ability to lift 70 lbs & manoeuvre any package weighing up to 150 lbs with appropriate equipment

Qualifications Requises: Shifts are subject to change following the peak season based on operational needs

Transparence Salariale:

Salaire:

Détails Supplémentaires: PFT Shift Schedule: TUE-SAT 8.30 AM-5.00 PM. Job Posting End Date: 11/19 /2026 by 3:00 PM Local Time

DÉNI DE RESPONSABILITÉ

Cette description de poste est générale et ne prétend pas énumérer ni être interprétée comme une liste exhaustive de toutes les fonctions, responsabilités et qualifications exigées des employés dans ce poste. Le ou la titulaire devra effectuer toute autre tâche assignée, atteindre les seuils minimaux requis pour les tests et formations obligatoires, travailler dans un environnement Windows, suivre avec succès les formations périodiques et maintenir les accréditations annuelles si applicable, et travailler sur différents quarts selon les besoins opérationnels. Les titulaires au Québec doivent être bilingues (français et anglais). En plus des critères habituels de sélection, les candidats aux postes exigeant la conduite comme compétence fondamentale doivent détenir un permis valide (ex. classe 5, G ou 1[AZ]) et présenter un dossier ne comportant pas plus de deux infractions et/ou accidents dans les 24 mois précédant la candidature. Les candidats seront également évalués selon : 1) leur relevé annuel de conduite ; 2) leur performance en entrevue ; et 3) leurs résultats aux évaluations de conduite administrées.

Énoncé sur l’équité en emploi

FedEx valorise la diversité et l'inclusion dans son milieu de travail. Notre entreprise accueille des talents issus de tous les horizons, à l'image de notre clientèle et des communautés que nous servons. Nous offrons un environnement sécuritaire et respectueux où chaque personne peut s'épanouir. Nous invitons particulièrement les femmes, les personnes en situation de handicap, les Autochtones, les membres des communautés culturelles et 2ELGBTQ+ à soumettre leur candidature. Notre équipe des ressources humaines adaptera le processus de recrutement selon vos besoins spécifiques.

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More about this job

Responsibilities

Assist the manager with administrative and customer service operations, support station representatives, and resolve unusual or difficult customer inquiries using expertise in FedEx services, policies, and customs requirements. Help monitor and improve customer operations, mentor hourly employees by modeling strong communication and leadership, and identify opportunities to generate additional sales revenue.

Requirements

Requires a high school diploma or GED, at least six months of FedEx customer service representative experience, basic Microsoft Word and Excel skills, and a good understanding of FedEx products and operations. Candidates must be able to obtain and maintain FedEx Dangerous Goods Specialist certification, complete required training, and lift 70 pounds or maneuver packages up to 150 pounds with appropriate equipment; EXCEL/LEAP candidates are preferred.

Skills

Customer Service
Customer Inquiry Resolution
FedEx Product Knowledge
Service Features Knowledge
Customs Requirements
Administrative Operations
Customer Operations Monitoring
Sales
Communication
Conflict Resolution
Leadership
Mentoring
Microsoft Word
Microsoft Excel
Dangerous Goods Certification
Package Handling

Visa sponsorship

Not detected in the job text

Keywords

FedEx
Customer Service
Customer Inquiries
Administrative Operations
Customer Operations
FedEx Products
Features of Service
Customs Requirements
Policies and Procedures
Sales
Incremental Revenue
Mentoring
Communication
Conflict Resolution
Leadership
Best Practices
Microsoft Word
Microsoft Excel
EXCEL/LEAP
Basic Training
Recurrency Training
Package Handling
Freight and Package Transportation

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Jobs in Canada