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FedEx Canada

Sr. Operations Administrator

Barrie, ON, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 3, 2026
Education: High school diploma
Posting language: English
Posted: Nov 3, 2026

Original job description

Responsible for performing the clerical and administrative functions for any or all hub and station operational areas, including linehaul, records management, quality assurance and customer service. Tends to damaged and incorrectly addressed packages in a timely manner to optimize delivery time. Serves as a customer’s first line of contact for a variety of issues

Required Knowledge, Skills And Abilities

High School Diploma or GED required

Four (4) years customer service, clerical or related experience required; experience in dock operations environment or distribution center setting preferred

General business skills such as typing; data entry and review; and use of phone, copier, and fax

Software skills, including use of Microsoft Office software and web-based applications

Customer service skills necessary to effectively and professionally respond to requests

Time management, organizational and multi-tasking skills necessary to work in a fast-paced environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goals

Qualifications Requises

Transparence Salariale:

Salaire

Détails Supplémentaires: Note: SHIFT is Monday to Friday - 10:00am to 6:00pm. Job posted 11/03/2026, job unposted 11/10/2026 at 3:00pm local time.

DÉNI DE RESPONSABILITÉ

Cette description de poste est générale et ne prétend pas énumérer ni être interprétée comme une liste exhaustive de toutes les fonctions, responsabilités et qualifications exigées des employés dans ce poste. Le ou la titulaire devra effectuer toute autre tâche assignée, atteindre les seuils minimaux requis pour les tests et formations obligatoires, travailler dans un environnement Windows, suivre avec succès les formations périodiques et maintenir les accréditations annuelles si applicable, et travailler sur différents quarts selon les besoins opérationnels. Les titulaires au Québec doivent être bilingues (français et anglais). En plus des critères habituels de sélection, les candidats aux postes exigeant la conduite comme compétence fondamentale doivent détenir un permis valide (ex. classe 5, G ou 1[AZ]) et présenter un dossier ne comportant pas plus de deux infractions et/ou accidents dans les 24 mois précédant la candidature. Les candidats seront également évalués selon : 1) leur relevé annuel de conduite ; 2) leur performance en entrevue ; et 3) leurs résultats aux évaluations de conduite administrées.

Énoncé sur l’équité en emploi

FedEx valorise la diversité et l'inclusion dans son milieu de travail. Notre entreprise accueille des talents issus de tous les horizons, à l'image de notre clientèle et des communautés que nous servons. Nous offrons un environnement sécuritaire et respectueux où chaque personne peut s'épanouir. Nous invitons particulièrement les femmes, les personnes en situation de handicap, les Autochtones, les membres des communautés culturelles et 2ELGBTQ+ à soumettre leur candidature. Notre équipe des ressources humaines adaptera le processus de recrutement selon vos besoins spécifiques.

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More about this job

Responsibilities

Performs clerical and administrative duties across hub and station operations, including linehaul, records management, quality assurance, and customer service. Resolves issues involving damaged or incorrectly addressed packages and serves as a first point of contact for customer inquiries.

Requirements

A high school diploma or GED and four years of customer service, clerical, or related experience are required; experience in dock operations or a distribution center is preferred. Candidates need general business and Microsoft Office skills, professional customer service abilities, and strong time management, organization, multitasking, attention to detail, and accuracy.

Skills

Customer Service
Clerical Administration
Data Entry
Data Review
Microsoft Office
Web-Based Applications
Time Management
Organization
Multitasking
Attention to Detail
Accuracy
Records Management
Quality Assurance
Package Handling
Communication
Typing

Visa sponsorship

Not detected in the job text

Keywords

Hub Operations
Station Operations
Linehaul
Records Management
Quality Assurance
Customer Service
Clerical Administration
Dock Operations
Distribution Center
Package Handling
Damaged Packages
Address Correction
Data Entry
Data Review
Microsoft Office
Web-Based Applications
Typing
Phone
Copier
Fax
Time Management
Organization
Multitasking
Attention to Detail
Accuracy
Windows

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