If we’re going to work together, let us first introduce ourselves – because we are proud of our team at FedEx Canada. You know us as a global transportation company – and we’ve shipped some pretty interesting things over the years like part of the ship’s hull of the Titanic, a windmill, race cars, a helicopter, the shark from Jaws and a lot of panda bears who get their own chartered airplane!
So let’s get started telling you why you might be the perfect fit for our team. Because if you are a positive, high energy person and a self starter with experience in Product Strategy & Management – do we have a great job for you! You will manage FedEx product portfolio, including the development of new product offerings and boost our business growth, create efficiencies, and optimize the customer experience.
We’re looking for a Sr. Product Management Specialist in which you get to:
- Under limited supervision, develop and manage product strategy and plans based on market trends, financial performance, data analytics, customer usage and satisfaction; define product evolution and generate new approaches to drive innovation.
- Provide a point of view on key strategic issues across major dimensions of the business – commercial, operations, customer segments, technology etc.
- Engage with leadership teams and key stakeholders on identified priorities supported with clear fact based recommendations and provide actionable insights to leadership teams to recommend course of action.
- Develop and implement complex business analyses, manage business case development and business-at-risk assessments to ensure strategic objectives are attained by driving customer value / adoption, market share growth, revenues, and product evolution.
- Lead and work collaboratively with cross-functional teams to execute on the short and long-term product roadmaps and strategic initiatives; act as an internal consultant to senior management.
- Deliver market analyses for new product concepts partnering with stakeholders to assess market needs, size markets/segments, identify competitive insights, define value proposition, pricing, channel strategy, collateral support, etc.
- Stay informed and report on industry trends, competitive intelligence, and customer insights to make informed recommendations and drive product strategies for growth.
- Identify market needs and new ideas through analytics-based insights from a wide variety of sources and generate innovative product offerings and concepts that solve key customer pain points.
- Recognize opportunities for product enhancements, product growth, etc. and collaborate cross-functionally with Sales, DA, Communications, Legal, Operations, Customer Experience, Finance, Engineering and IT to ensure alignment and awareness of Marketing activities, product developments and delivery, impacts, opportunities, documentation, training, tracking and adoption.
- Work closely with counterparts in Global Product and Platform organizations to understand emerging capabilities and drive both corporate-led and business-unit led initiatives for FedEx Express.
So what do you need to do all of this? How about…
- Bachelor’s degree in Business or Marketing major preferred
- Courier/Transportation/supply chain industry expertise would be an asset
- 5 years overall experience in product management, strategy development, industry analysis, market research and product performance.
- Experience with developing business cases and writing business requirements for new product development.
- Demonstrated ability to coordinate cross functional teams, multitasking and time management skills.
- Demonstrated ability to excel in a dynamic environment.
- Out-of-the-Box thinker with the ability to provide solutions that meet customer needs.
- Detail-oriented with the ability to work independently or as part of a team.
- Strong communication and presentation skills, problem structuring and problem-solving skills.
- Strong quantitative and analytical skills, including experience in databases, reporting/dashboard tools, MS office products, and SQL.
Some awesome perks to working at FedEx Express:
- A competitive salary and incentives.
- A progressive benefits programs, including health and dental coverage and pension plan.
- A Career Investment Fund with up to $5250 a year for programs or tuition reimbursement
- Strong Community Service programs including diverse volunteer, charity, and fundraising initiatives to give back to both local and global communities.
- Discounted FedEx services, flights, hotels, entertainment and car rentals.
- A fun and diverse team who voted FedEx a best employer and a great place to work.
We don’t expect you to deliver any helicopters or pandas – but if you can deliver on this exciting job opportunity, please attach your updated resume when applying. We thank all applicants and we will contact you directly – by email, not by FedEx – if selected for an interview.
