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Added 5 mins ago
WC
(CAN) Préposé au traitement des commandes OMNI
Walmart Canada
Candiac, QC
- Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 5 mins ago
WC
(CAN) Associé, viande
Walmart Canada
Cowansville, QC
- Full-time
Position Summary...Working as a Meat Associate at Walmart Canada is a great opportunity to grow your skills in a fast‑paced retail environment. In this role, you deliver outstanding…
Added 5 mins ago
FR
General Accounting Administrator
FirstService Residential Canada
Calgary, AB
- Full-time
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may…
Added 5 mins ago
FR
Data Analytics Intern
FirstService Residential Canada
Vancouver, BC
- Internship
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace…
Added 5 mins ago
SG
Service Associate - Server
Shangri-La Group
Toronto, ON
- Full-time
As a Service Associate – Server, with creativity, personal commitment and an emotional sense of true hospitality, make the most positive impact on guest experiences in the Restaurant and…
Added 21 mins ago
W
(CAN) Associé, viande
Walmart
Sainte-Agathe-des-Monts, QC
- Part-time
Working as a Meat Associate at Walmart Canada is a great opportunity to grow your skills in a fast‑paced retail environment. In this role, you deliver outstanding customer service by living…
Added 21 mins ago
W
(CAN) Maintenance Team Associate
Walmart
Laval, QC
- Full-time
4.Assist in the inspection all maintenance and cleaning equipment to ensure proper working condition and ensures sufficient supplies are available.
Added 21 mins ago
W
(CAN) Customer Service Manager
Walmart
Calgary, AB
- Part-time
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.
Added 21 mins ago
W
(CAN) General Merchandise Associate
Walmart
Winnipeg, MB
- Part-time
Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver excellent customer…
Added 35 mins ago
HE
Field Service Representative
Hitachi Energy
Kelowna, BC
- Full-time
…activities at customer sites. You will play a key part in ensuring equipment operates safely, reliably, and efficiently in real-world environments. Your work will involve configuring and…
Added 35 mins ago
HT
Maintenance Technician
Husky Technologies
Bolton, ON
- Full-time
…ensuring maximumuptime, performance, and reliability of the…
Added 35 mins ago
FR
General Accounting Administrator
FirstService Residential Canada
Vancouver, BC
- Full-time
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may…
Added 51 mins ago
SL
Sales Associate, Softgoods (Seasonal, Part-Time)
Sporting Life
Richmond Hill, ON
- Part-time
As a Sales Associate, you will help customers embrace the sporting life by connecting them with gear that fits both their performance goals and personal style. Through active listening,…
Added 1 hour ago
CH
Student Warehouse Associate
Cardinal Health Canada
Concord, ON
- Full-time
Operate all types of warehouse mobile equipment; training provided
Added 1 hour ago
FF
40024: Operations Associate
FedEx Freight
Surrey, BC
- Full-time
Ability/willingness to learn new applications, software, systems, and equipment as required
Added 1 hour ago
N(
Chair - Business Administration, Accounting (Temporary)
NAIT (Northern Alberta Institute of Technology)
AB · Edmonton, AB
- Full-time
…program promotional efforts, and works collaboratively with the Associate Dean to identify opportunities for revenue generation. Committed to academic excellence, the Chair is also…
Added 1 hour ago
P
Project Coordinator - Insulation
PERMA-PIPE
Camrose, AB
- Full-time
Associate or Bachelor's degree preferred, or equivalent industry experience.
Added 1 hour ago
FF
40024: Operations Associate
FedEx Freight
Surrey, BC
- Full-time
Ability/willingness to learn new applications, software, systems, and equipment as required
Added 1 hour ago
W
(CAN) OMNI Customer Fulfillment Associate
Walmart
Montreal, QC
- Full-time
Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you pick, pack, and…
Added 1 hour ago
W
(CAN) Préposé au traitement des commandes OMNI
Walmart
Sainte-Agathe-des-Monts, QC
- Part-time
Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you pick, pack, and…
Added 1 hour ago
W
(CAN) Leader de nuit
Walmart
Sainte-Agathe-des-Monts, QC
- Full-time
Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Added 1 hour ago
W
(CAN) Produce Department Manager
Walmart
Wetaskiwin, AB
- Part-time
Receives merchandise, operates equipment safely and appropriately, monitors equipment for repair needs, and completes required paperwork, logs, and documentation accurately.
Added 1 hour ago
W
(CAN) Stock Unloader Associate
Walmart
Toronto, ON
- Part-time
Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you play a key part in…
Added 1 hour ago
W
(CAN) Produce Stocker
Walmart
Lethbridge, AB
- Part-time
Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Added 1 hour ago
W
(CAN) Préposé au traitement des commandes OMNI
Walmart
Candiac, QC
- Part-time
Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you pick, pack, and…

FedEx Freight

40024: Operations Associate

Surrey, BC, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Dec 5, 2026
Education: High school diploma
Posting language: English
Posted: Nov 5, 2026

Original job description

Monday - Friday, 0900H -1730H PST

Position Overview

Responsible for a variety of administrative and clerical tasks relating to the operations of the Service Centre.

Essential Functions

Provide excellent customer service and problem resolution in accordance with policies and processes for customers
Verify and process Customs documents
Image documents in a timely manner and create ACE trips for Southbound drivers, work with brokers and customs on all northbound shipments that have not cleared customs
Data entry of (e.g., freight bill entry)
Perform Driver Check In, audit all Bills of Lading and delivery receipts for compliance
Review Contractor Settlement Sheets and bill all accessorial service charges back to customer
Review all driver collect shipments
Schedule pick-ups, delivery appointments (e.g., via phone, email and/or customer portal)
Support operations team/colleagues as needed
Assist with mentoring of new hires (e.g., Operations Associates)
Comply with all applicable laws/regulations, as well as company policies/procedures
Perform other duties as required

DISCLAIMER This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, essential functions and qualifications required of employees assigned to the job.

Knowledge, Skills & Abilities Required

High School Diploma or GED equivalent, required
One (1) year of work experience in administration, customer service or related field
Experience in the transportation or LTL industry
Strong time-management and organizational skills, including strong attention to detail
Good interpersonal and problem-solving skills
Intermediate knowledge of Microsoft Office (Word, Excel, PowerPoint, Teams, Sharepoint and Outlook)
Ability/willingness to learn new applications, software, systems, and equipment as required
Ability to manage competing and changing priorities
Strong verbal, reading and written communication skills
Bilingual (English/French) preferred; required in Quebec

Working Conditions

Hours may vary due to operational need

Office located in dock environment; exposure to varied weather conditions, exhaust, fumes, dust, noise

FFC FedEx Freight Canada

At FedEx our value of Taking Care of Each Other is reflected in our commitment to being an inclusive employer, one that represents the diversity of our customers and the communities in which we serve. We foster respectful, safe and inclusive workplaces where everyone is valued for their unique contributions. Applications from all qualified candidates are welcome. We encourage women, persons with disabilities, Indigenous persons, and people from culturally diverse and 2SLGBTQ+ communities to apply. Please let us know if you need an accommodation during the recruitment and selection process. We will work with you to support your needs.

Chez FedEx, notre valeur « Prendre soin les uns des autres » se reflète dans notre engagement à être un employeur inclusif, qui représente la diversité de nos clients et des communautés que nous servons. Nous favorisons des lieux de travail respectueux, sûrs et inclusifs où chacun est apprécié pour sa contribution unique. Les candidatures de tous les candidats qualifiés sont les bienvenues. Nous encourageons les femmes, les personnes handicapées, les Autochtones et les personnes issues de communautés culturellement diverses et 2SLGBTQ+ à postuler. Veuillez nous informer si vous avez besoin d'aménagements particuliers pendant le processus de recrutement et de sélection. Nous travaillerons avec vous pour répondre à vos besoins.

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More about this job

Responsibilities

Provide customer service and operational support by processing customs documents, entering freight data, checking in drivers, and auditing shipping paperwork. Coordinate pickups and delivery appointments, review contractor settlements and accessorial charges, and support and mentor operations colleagues.

Requirements

A high school diploma or GED and at least one year of experience in administration, customer service, or a related field are required; transportation or LTL experience is sought. Candidates should have strong organizational, communication, problem-solving, and prioritization skills, intermediate Microsoft Office knowledge, and the ability to learn new systems; English-French bilingual ability is preferred and required in Quebec.

Skills

Customer Service
Problem Resolution
Customs Documentation
Data Entry
Freight Bill Processing
Driver Check-In
Bill of Lading Auditing
Contractor Settlement Review
Appointment Scheduling
Time Management
Organization
Attention to Detail
Interpersonal Communication
Microsoft Office
Prioritization
Mentoring

Visa sponsorship

Not detected in the job text

Keywords

Service Centre Operations
Customer Service
Problem Resolution
Customs Documents
ACE Trips
Southbound Shipments
Northbound Shipments
Customs Clearance
Freight Bill Entry
Driver Check-In
Bills of Lading
Delivery Receipts
Contractor Settlement Sheets
Accessorial Charges
Driver Collect Shipments
Pickup Scheduling
Delivery Appointments
Transportation
LTL
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Teams
SharePoint
Microsoft Outlook
Data Entry

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