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Added 15 mins ago
SD
Nurse, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Bedford, NS
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 15 mins ago
SD
Pharmacy Student, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 15 mins ago
SD
Pharmacist, Hourly Part Time Day
Shoppers Drug Mart
Emerald Park, SK
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 15 mins ago
SD
Cashier, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Sherwood Park, AB
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 15 mins ago
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(CAN) Front End Checkout Team Associate
Walmart
Montreal, QC
- Part-time
Added 15 mins ago
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(CAN) Associé, viande
Walmart
Sainte-Agathe-des-Monts, QC
- Part-time
Working as a Meat Associate at Walmart Canada is a great opportunity to grow your skills in a fast‑paced retail environment. In this role, you deliver outstanding customer service by living…
Added 15 mins ago
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(CAN) Deli Bakery Team Associate
Walmart
Mississauga, ON
- Part-time
A Deli Bakery Associate provides exemplary customer service by adhering to the basic beliefs and values of Walmart, maintains and zones the Bakery and/or Deli area, and assists with…
Added 15 mins ago
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(CAN) Fashion Associate Evening Shift
Walmart
Oshawa, ON
- Part-time
Working as a Fashion Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Fashion Associate is a customer service champion that processes and stocks…
Added 15 mins ago
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(CAN) Maintenance Team Associate
Walmart
Laval, QC
- Full-time
Added 15 mins ago
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(CAN) Front End Checkout Team Associate FT
Walmart
Drumheller, AB
- Full-time
Added 15 mins ago
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(CAN) Customer Service Manager
Walmart
Calgary, AB
- Part-time
…Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is…
Added 15 mins ago
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(CAN) Overnight Assistant Manager
Walmart
Alma, QC
- Full-time
…standards; oversees safety and operational reviews while ensuring compliance with Walmart policies and procedures and with established safety, security, sales, financial and record keeping…
Added 15 mins ago
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Overnight Associate(11pm-7am)
Walmart
Calgary, AB
- Part-time
…processing of merchandise all in a safe and clean environment. This Associate will function as part of a team to strategically plan and execute duties based on workload and operational…
Added 15 mins ago
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(CAN) Optician, Single Licensed
Walmart
Bathurst, NB
- Full-time
This associate reporting to the Vision Centre Manager provides the Store with expertise on the ordering and dispensing of quality eyewear while maximizing sales and profit, maintaining…
Added 15 mins ago
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(CAN) General Merchandise Associate
Walmart
Winnipeg, MB
- Part-time
Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver excellent customer…
Added 15 mins ago
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(CAN) Front End Checkout Team Associate
Walmart
Dieppe, NB
- Part-time
Added 15 mins ago
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(CAN) Associé, équipe de la boulangerie et de la charcuterie
Walmart
Cowansville, QC
- Part-time
A Deli Bakery Associate provides exemplary customer service by adhering to the basic beliefs and values of Walmart, maintains and zones the Bakery and/or Deli area, and assists with…
Added 15 mins ago
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Personal Banking Associate - Robert-Bourassa Branch, Montreal
TD
Montreal, QC
- Full-time
…with their financial needs? We are seeking a Personal Banking Associate for our branch office who can guide customers to the appropriate staff member for resolving their financial queries…
Added 15 mins ago
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Customer Experience Associate
TD
Regina, SK
- Part-time
…future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking…
Added 15 mins ago
TS
Donation Associate
The Salvation Army Canada and Bermuda Territory
Thunder Bay, ON · Red River Thrift Store
- Full-time
Maintain the proper sorting and processing of goods, ensure compliance with quality standards; that all products are priced correctly as per store policy.
Added 29 mins ago
HE
Field Service Representative
Hitachi Energy
Kelowna, BC
- Full-time
Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.
Added 29 mins ago
HT
Maintenance Technician
Husky Technologies
Bolton, ON
- Full-time
Ensure that all maintenance activities are performed in compliance with safety standards and regulations (OSHA, machine-specific protocols). Use personal protective equipment (PPE) and…
Added 29 mins ago
TS
Accounting Associate
T&T Supermarket
Markham, ON
- Full-time
Reporting to the Manager, the Accounting Associate will be responsible for providing daily accounting duties and administrative support for the Finance & Accounting Department, ensures the…
Added 29 mins ago
BH
SAP Technical Lead – Platform & BTP
BC Hydro
Burnaby, BC
- $131,100 to $165,800 CAD / year
- Full-time
…connectivity, security and consumption tracking. Security, Identity and…
Added 59 mins ago
LC
Cashier, Hourly Part Time Day
Loblaw Companies Limited
Saanichton, BC
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…

FedEx Freight

40024: Operations Associate

Surrey, BC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 5, 2026
Education: High school diploma
Posting language: English
Posted: Nov 5, 2026

Original job description

Monday - Friday, 1200- 2030 PST

Position Overview

Responsible for a variety of administrative and clerical tasks relating to the operations of the Service Centre.

Essential Functions

Provide excellent customer service and problem resolution in accordance with policies and processes for customers
Verify and process Customs documents
Image documents in a timely manner and create ACE trips for Southbound drivers, work with brokers and customs on all northbound shipments that have not cleared customs
Data entry of (e.g., freight bill entry)
Perform Driver Check In, audit all Bills of Lading and delivery receipts for compliance
Review Contractor Settlement Sheets and bill all accessorial service charges back to customer
Review all driver collect shipments
Schedule pick-ups, delivery appointments (e.g., via phone, email and/or customer portal)
Support operations team/colleagues as needed
Assist with mentoring of new hires (e.g., Operations Associates)
Comply with all applicable laws/regulations, as well as company policies/procedures
Perform other duties as required

DISCLAIMER This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, essential functions and qualifications required of employees assigned to the job.

Knowledge, Skills & Abilities Required

High School Diploma or GED equivalent, required
One (1) year of work experience in administration, customer service or related field
Experience in the transportation or LTL industry
Strong time-management and organizational skills, including strong attention to detail
Good interpersonal and problem-solving skills
Intermediate knowledge of Microsoft Office (Word, Excel, PowerPoint, Teams, Sharepoint and Outlook)
Ability/willingness to learn new applications, software, systems, and equipment as required
Ability to manage competing and changing priorities
Strong verbal, reading and written communication skills
Bilingual (English/French) preferred; required in Quebec

Working Conditions

Hours may vary due to operational need

Office located in dock environment; exposure to varied weather conditions, exhaust, fumes, dust, noise

FFC FedEx Freight Canada

At FedEx our value of Taking Care of Each Other is reflected in our commitment to being an inclusive employer, one that represents the diversity of our customers and the communities in which we serve. We foster respectful, safe and inclusive workplaces where everyone is valued for their unique contributions. Applications from all qualified candidates are welcome. We encourage women, persons with disabilities, Indigenous persons, and people from culturally diverse and 2SLGBTQ+ communities to apply. Please let us know if you need an accommodation during the recruitment and selection process. We will work with you to support your needs.

Chez FedEx, notre valeur « Prendre soin les uns des autres » se reflète dans notre engagement à être un employeur inclusif, qui représente la diversité de nos clients et des communautés que nous servons. Nous favorisons des lieux de travail respectueux, sûrs et inclusifs où chacun est apprécié pour sa contribution unique. Les candidatures de tous les candidats qualifiés sont les bienvenues. Nous encourageons les femmes, les personnes handicapées, les Autochtones et les personnes issues de communautés culturellement diverses et 2SLGBTQ+ à postuler. Veuillez nous informer si vous avez besoin d'aménagements particuliers pendant le processus de recrutement et de sélection. Nous travaillerons avec vous pour répondre à vos besoins.

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More about this job

Responsibilities

Provide customer service and administrative support for service centre operations, including processing customs documents, entering freight data, checking in drivers, and auditing shipping paperwork. Coordinate pickups and delivery appointments, review contractor settlements and customer charges, and support colleagues and new hires.

Requirements

Requires a high school diploma or GED and at least one year of experience in administration, customer service, or a related field; transportation or LTL experience is also sought. Candidates should have strong organizational, communication, problem-solving, and time-management skills, intermediate Microsoft Office knowledge, and the ability to adapt to changing priorities and learn new systems.

Skills

Customer Service
Problem Resolution
Customs Documentation
Document Processing
Data Entry
Driver Check-In
Bill of Lading Auditing
Contractor Settlement Review
Appointment Scheduling
Time Management
Organization
Attention to Detail
Interpersonal Communication
Microsoft Office
Priority Management
Mentoring

Visa sponsorship

Not detected in the job text

Keywords

Service Centre Operations
Customer Service
Problem Resolution
Customs Documents
ACE Trips
Southbound Shipments
Northbound Shipments
Freight Bill Entry
Driver Check-In
Bills of Lading
Delivery Receipts
Contractor Settlement Sheets
Accessorial Charges
Driver Collect Shipments
Pickup Scheduling
Delivery Appointments
Transportation
LTL
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Teams
SharePoint
Microsoft Outlook
Data Entry

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