Find work in Canada.

319,685 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 4 mins ago
VE
Senior Project Manager, Electrical Commissioning
Veolia Environnement SA
Edmonton, AB
- Full-time
Veolia (formerly SourceOne Inc.) is seeking a Senior Commissioning Project Manager to join its Mission Critical department. The selected candidate will represent the company in managing…
Added 18 mins ago
U
Manager, E-Commerce Merchandise Planning
UNIQLO
Toronto, ON · Greater Toronto Area, Canada
- $105,000 to $121,000 CAD / year
- Full-time
Job Title: Manager, E-Commerce Merchandise Planning
Added 19 mins ago
Strategic Sourcing - Strategic Sourcing Associate
Mohawk Medbuy Corporation (MMC)
ON · Thunder Bay, ON · Kingston, ON · London, ON · Toronto, ON · Oakville, ON · Burlington, ON · Chatham-Kent, ON
Reporting to a Senior Manager, Strategic Sourcing or Director, Strategic Sourcing, this position is responsible for coordinating and supporting the Sourcing Team through all stages of the…
Added 33 mins ago
BT
National Account Manager
Bumper To Bumper Auto Parts
Brampton, ON
- Full-time
We are looking for someone seeking exciting new opportunities as National Account Manager for our thriving team covering Ontario and the Atlantic provinces. The successful person will be an…
Added 48 mins ago
ES
BRANCH MANAGER
ECCO Supply™
Saskatoon, SK
- Full-time
The Branch Manager is a management position which is responsible for the organized, successful and profitable operation of the Company’s Branch. The Branch Manager is part of ECCO Supply’s…
Added 48 mins ago
Hydropower Senior Manager - Digital - North America
Hatch
Mississauga, ON
Build and maintain trusted advisor relationships with senior client stakeholders across operations, technology, and executive leadership
Added 2 hours ago
DG
Route Development Manager
DHL Global Forwarding (Canada) Inc.
Mississauga, ON
- Full-time
Join our team as a Route Development Manager at DHL Group! In this pivotal role, you will Lead and execute Air Freight Route Development strategies, plans, and initiatives to drive…
Added 3 hours ago
AC
Bilingual Business Development Manager - FF&E
Aramark Canada
Montreal, QC
- Full-time
Contribute to FF&E go-to-market strategy, category positioning, pricing, and value proposition development.
Added 3 hours ago
BC
Vice President, Counterparty Credit Risk / XVA Quant
BMO Capital Markets
Toronto, ON
- Full-time
Engaging in discussions with traders, senior management, and risk managers regarding deal modeling and pricing, hedging, and risk management.
Added 4 hours ago
EN
Client Development Manager
Exafield North America (USA)
Quebec, QC
- Full-time
…for a motivated and relationship-focused Client Development Manager to help expand our client base, identify new business opportunities, and strengthen our presence in the healthcare…
Added 7 hours ago
B
Vice President, Counterparty Credit Risk / XVA Quant
BMO
Toronto, ON · FCP
- Full-time
Engaging in discussions with traders, senior management, and risk managers regarding deal modeling and pricing, hedging, and risk management.
Added 9 hours ago
EI
Portfolio Manager
Ecolab Inc.
Calgary, AB
- Full-time
The Portfolio Manager leads a team of Technical Program Managers responsible for customer programs, NPIs, and strategic initiatives within a business vertical. This role drives portfolio…
Added 9 hours ago
M
Buyer - Procurement Services
Metrolinx
Canada
- Full-time
Under the supervision of the Senior Portfolio Manager, Pre-Construction Services & Program Management, The Buyer – Procurement Services will coordinate and administer a variety of…
Added 12 hours ago
SM
Sales Manager
Swish Maintenance Limited
Delta, BC
- Full-time
The Sales Manager works closely with direct reports to coach and develop high standards of sales performance, product knowledge, and customer engagement. The individual in this role is…
Added 12 hours ago
A
Regional Service Agent
Allstate
Thunder Bay, ON
- Full-time
…and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity…
Added 13 hours ago
FP
Senior Estimator, Surrey, British Columbia
Facade People
BC · British Columbia, Canada
- Full-time
Solicit and evaluate pricing from suppliers and subtrades
Added 13 hours ago
G
Sr Manager Program - CAN
GEODIS
Dorval, QC
- Full-time
Global pricing sourcing, ensuring that Pricing is in accordance with contract requirements and applicable regulatory controls
Added 14 hours ago
TJ
Brand Manager
The J.M. Smucker Co.
Markham, ON
- Full-time
Reporting to the Senior Brand Manager on the business, assume a leadership role in the management of the brand(s), setting the annual strategic direction for the brand(s) including the…
Added 14 hours ago
BH
Account Manager - Downstream Chemicals
Baker Hughes
Leduc, AB
- Full-time
As an Account Manager - Downstream Chemicals, you will be responsible for managing and growing strategic customer accounts while driving revenue, profitability, and long-term customer…
Added 15 hours ago
O&
Restaurant Manager- Braven
Oliver & Bonacini
Edmonton, AB
- Full-time
…company! You’re a key team player reporting to the General Manager and collaborating closely with the rest of the restaurant team. You’re involved in many aspects the restaurant which means…
Added 15 hours ago
J&
Senior Finance Manager, Surgery Canada
Johnson & Johnson
Markham, ON
- Full-time
We are searching for the best talent for a Senior Finance Manager, Surgery Canada to be in Markham, ON.
Added 15 hours ago
KE
Analyst/Associate
Kanin Energy
Calgary, AB
- Full-time
…market analysis to join our Calgary-based team. Reporting to the Manager, Corporate Development, this is a high-impact role for someone who wants to move from pure transaction execution…
Added 15 hours ago
AC
Regional Service Agent
Allstate Canada
Thunder Bay, ON
- Full-time
…and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity…
Added 15 hours ago
AC
Commercial and Privacy Counsel
Allstate Canada
Toronto, ON
- Full-time
…and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity…
Added 15 hours ago
HI
Project Manager, Private Equity and M&A Advisory
HUB International
Calgary, AB
- Full-time
As an Project Manager, Private Equity and M&A Advisory, you will serve as the primary point of contact and process lead on engagements, managing the full due diligence process from kickoff…

Felix

CX Coordinator

Remote, Canada

Remote

$50,000 to $55,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $50,000 to $55,000 CAD / year
Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Oct 2, 2026

Original job description

About Felix
Founded in 2019, Felix is a digital healthcare company that puts the patient in control of their own health and wellbeing. We’re passionate about building technology and beautiful customer experiences to make healthcare more accessible (and more enjoyable) for all Canadians.

Felix is Canada's first end-to-end healthcare experience, providing online treatment, prescription delivery and ongoing care. We deliver care across a growing range of daily health categories such as weight loss, birth control, menopause, erectile dysfunction, acne and more.

About the Role

When a patient reaches out to Felix, you're often the most important person in their healthcare journey at that moment. This role is about more than closing tickets - it's about making sure people feel heard, get real answers, and leave the interaction better off than when they started.

You'll work primarily through chat and email, handling a meaningful volume of conversations each day. You'll need to think on your feet, navigate systems quickly, and resolve most issues without handing them off. It's a role with genuine ownership and genuine impact.

If you're someone who gets satisfaction from solving a hard problem well, who reads between the lines of what someone is asking, and who wants to build a career in a fast-moving, mission-driven environment - this is a strong fit.

You Will

Provide warm, attentive, and genuinely personalized support to Felix patients through chat and email
Collaborate with pharmacy, medical, and logistics partners to support patients across their healthcare journey and shape the future of patient care
Guide patients through onboarding with patience and clarity, answering questions on pricing, process, or product so they feel confident moving forward
Work alongside AI tools with great attention to detail, with the ability to spot where an AI-generated response falls short and suggest how it could be better.
Serve as the voice of the patient, capturing learnings and sharing insights across the Felix organization
Spot patterns, flag gaps, and help improve how we support patients over time

You Have

Experience in a customer-facing role (thriving in high volume is a strong plus)
Experience with Intercom Helpdesk or a related platform
Telehealth or digital health background is a bonus
Weekend availability

In any case, you'll stand out if you:

Communicate with precision and warmth - you write clearly and can break down complex ideas simply, all while making the person on the other end feel genuinely cared for, not just informed
Are a self-directed problem solver - you make confident decisions with the information available, and take initiative without needing constant direction
Have natural curiosity - you ask questions others don't, dig into the root of problems, and genuinely want to understand how things work

Benefits

Full medical, dental and vision benefits
Maternity/paternity policy
3 weeks' vacation
Competitive compensation
Stock option grant
Remote first, work from anywhere in Canada
Incredible culture powered by a highly collaborative and high-performing team
Large impact at an early-stage technology company
Professional development opportunities, working closely with founders and the senior leadership team

Location: Remote (Canada). We are currently working remotely and are open to candidates from anywhere in Canada.

Open vacancy: This posting is for an existing vacancy at the company.

Our commitment to an inclusive team culture means embracing diversity and offering equitable access to opportunities and resources for people who might otherwise be excluded. During our recruitment process, we provide accommodations at any stage. Candidates can communicate their accommodation needs to the hiring manager directly or by emailing accessibility@felixforyou.ca.

Recruitment Fraud Alert
Please note: We have been made aware of fraudulent recruiting activities where individuals pose as Felix representatives.

Communication: We will only ever contact you from an official @felixforyou.ca email address.
Interviews: All interviews are conducted via Google Meet; we never interview via text-only platforms (like Telegram or WhatsApp).
Payments: We will never ask for credit card information, bank details, or payments for "equipment" or "onboarding" during the application process.

Use of Artificial Intelligence (AI) in Hiring Process

Felix Health may use AI-driven tools to screen and assess applications for this position. These tools may perform an initial review, sort, and/or score job applications based on the minimum qualifications and other job-related criteria as outlined in this posting. All final decisions regarding hiring will be made by the hiring manager.

Apply About employer

More about this job

Responsibilities

Provide personalized support to patients via chat and email while collaborating with medical and logistics partners. Act as the voice of the patient by capturing insights and improving support processes over time.

Requirements

Requires experience in a customer-facing role and familiarity with helpdesk platforms like Intercom. Candidates must be self-directed problem solvers with weekend availability and strong communication skills.

Skills

Customer support
Chat support
Email support
Problem solving
Intercom
Communication
Attention to detail
Telehealth
Digital health
Data analysis
Patient care

Benefits

Full medical, dental and vision benefits
Maternity/paternity policy
3 weeks' vacation
Competitive compensation
Stock option grant
Remote work
Professional development opportunities

Remote locations

Canada

Remote locations (standardized)

Canada

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Digital Healthcare
Intercom
Telehealth
Patient Support
Remote Work
Chat Support
Email Support
Problem Solving
Operations
AI Tools
Healthcare Technology
Patient Journey
Logistics
Customer Success

Report this job