Find work in Canada.

323,834 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 7 mins ago
J
Manager of Projects (MOP)
Jacobs
Calgary, AB
- $168,600 to $221,325 USD / year
- Full-time
You will provide operational leadership for a portfolio of projects, guiding Project Managers and multidisciplinary teams to meet client expectations for safety, quality, schedule, cost,…
Added 7 mins ago
A
Bar Manager - Social & Listening Room
AccorHotel
Banff, AB
- Full-time
The Bar Manager supports the Social General Manager in delivering the full bar vision, with a special focus on cocktail programs and the Listening Room experiences. You act as a barroom…
Added 7 mins ago
C
Consumer Insights Manager
CONAGRA
Mississauga, ON
- Full-time
· Demonstrated a growth mindset, a strong sense of curiosity, and a proactive approach, with a commitment to continuous personal and professional development.
Added 7 mins ago
A
Learning Program Manager - 1 year term
Assent
Ottawa, ON
- $80,000 to $90,000 CAD / year
- Full-time
The Learning Program Manager designs, governs, and measures scalable learning programs that directly support organizational goals. This role ensures initiatives are strategically aligned,…
Added 22 mins ago
RT
SALES MANAGER
Regency Toyota Vancouver
Vancouver, BC
- Full-time
Strong leadership, coaching, training, and team development skills
Added 22 mins ago
GG
Property Administrator
Great Gulf
Toronto, ON
- Full-time
First Gulf is a proven market leader with more than $5 billion in developed assets. Offering development, construction, leasing, finance, and property management expertise, we provide…
Added 22 mins ago
HR
Branch Manager, Cold Lake
Herc Rentals
Ardmore, AB
- Full-time
The Mega Project Branch Manager is responsible for the overall leadership, management, and operational success of the Company's Cold Lake Mega Project operations. This role ensures the…
Added 22 mins ago
9
Account Manager, Client Services
9Letters
Vancouver, BC
- Full-time
The Account Manager, Client Services is responsible for the day-to-day management of client relationships and the successful delivery of integrated marketing initiatives. This role balances…
Added 22 mins ago
S&
Kitchen Manager
State & Main
Winnipeg, MB
- Full-time
We’re looking for a Kitchen Manager who is passionate about leading a culinary team and delivering exceptional food quality. You’ll oversee all back-of-house operations, manage inventory…
Added 22 mins ago
EB
Assistant Project Manager
Earthrise Building Services
Whitehorse, YT
- Full-time
A clear development path toward a Project Manager role, with direct mentorship from senior retrofit practitioners.
Added 22 mins ago
EB
professional services manager - business services
Enterprise Brant
Brantford, ON
- Full-time
Added 22 mins ago
TL
Service Writer
TruckPro, LLC
Ayr, ON
- Full-time
…customer records. This position will also assist the Service Manager with the overall daily operations such as physical inventories, maintain adequate inventory levels, reporting,…
Added 22 mins ago
C
Human Resources Manager (English Services) (People & Culture)
CBC/Radio-Canada
Toronto, ON
- Full-time
This role is a hybrid work arrangement. Work schedule to be discussed with the Hiring Manager according to the guidelines defined by the department.
Added 22 mins ago
TE
Branch Administrator - Temporary 18-month contract
TK Elevator
Burnaby, BC
- Full-time
…qualifications. All final hiring decisions are made by either the hiring manager or the recruitment…
Added 22 mins ago
A
Bilingual Registered Plans Administrator
Aviso
Toronto, ON
- $46,000 to $55,000 CAD / year
- Full-time
…leading wealth management organization, we are committed to leadership, innovation, partnership, responsibility, and community. Working with talented and energetic professionals who…
Added 22 mins ago
RH
Human Resources Manager
Robert Half
Vancouver, BC
- $90,000 to $110,000 CAD / year
- Full-time
Our client, a well-established not-for-profit healthcare organization, is seeking an experienced Human Resources Manager to join its leadership team.
Added 22 mins ago
CE
Account Manager- Digital Sales
Corus Entertainment
Toronto, ON
- Full-time
The Programmatic Account Manager will be the key point of contact for programmatic guaranteed ad sales. You will work closely alongside linear and digital teams focused on programmatic ad…
Added 22 mins ago
TC
Assistant Store Manager in Training Winners - Ancaster Power Centre
TJX Canada – Winners, Marshalls, HomeSense
Ancaster, ON
- $48,592.5 to $68,029.5 CAD / year
- Full-time
We’re seeking an Assistant Store Manager in Training who is passionate about fostering an inclusive and supportive environment. In this role, you'll develop essential leadership skills…
Added 22 mins ago
C
Human Resources Manager, (People & Culture) (English Services) (Hybrid/Telework)
CBC/Radio-Canada
Toronto, ON
- Full-time
This role is a hybrid work arrangement. Work schedule to be discussed with the Hiring Manager according to the guidelines defined by the department.
Added 22 mins ago
TC
Assistant Store Manager Marshalls Oshawa Centre
TJX Canada – Winners, Marshalls, HomeSense
Oshawa, ON
- $48,592.5 to $68,029.5 CAD / year
- Full-time
Minimum of 2 years of retail leadership experience as an Assistant or Store Manager.
Added 22 mins ago
SH
Guest Service Agent | Part-time | The Westley Calgary
Silver Hotel Group
Calgary, AB
- Part-time
Reporting to the Guest Service Manager, the Guest Service Agent:
Added 23 mins ago
Account Manager, Programmatic Sales
Corus Entertainment
Toronto, ON
The Programmatic Account Manager will be the key point of contact for programmatic guaranteed ad sales. You will work closely alongside linear and digital teams focused on programmatic ad…
Added 36 mins ago
R
Manager, Scientific Research and Experimental Development
Ryan
Toronto, ON
- Full-time
The Scientific Research and Experimental Development (“SR&ED”) Manager (“Manager”) is responsible for assisting clients in identifying and claiming SR&ED tax credits and then assisting the…
Added 36 mins ago
K
Senior Engineer, Software Design
Kinectrics
Toronto, ON
- Full-time
Reports to: Manager, Human Factors and Computer Design
Added 38 mins ago
B
Construction Manager
Binnie
BC
- Full-time
The role of the Construction Manager is to manage and supervise members of Binnie’s Construction Services Group project delivery teams throughout the lifecycle of the projects to which they…

Felix

CX Coordinator, Pharmacy

Remote, Canada

Remote

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Oct 6, 2026

Original job description

About Felix
Founded in 2019, Felix is a digital healthcare company that puts the patient in control of their own health and wellbeing. We’re passionate about building technology and beautiful customer experiences to make healthcare more accessible (and more enjoyable) for all Canadians.

Felix is Canada's first end-to-end healthcare experience, providing online treatment, prescription delivery and ongoing care. We deliver care across a growing range of daily health categories such as weight loss, birth control, menopause, erectile dysfunction, acne and more.

About the Role

When a patient reaches out to Felix, you're often the most important person in their healthcare journey at that moment. This role is about more than closing tickets - it's about making sure people feel heard, get real answers, and leave the interaction better off than when they started.

You'll work primarily through chat and email, handling a meaningful volume of conversations each day. You'll need to think on your feet, navigate systems quickly, and resolve most issues without handing them off. It's a role with genuine ownership and genuine impact.

If you're someone who gets satisfaction from solving a hard problem well, who reads between the lines of what someone is asking, and who wants to build a career in a fast-moving, mission-driven environment - this is a strong fit.

You Will

Provide warm, attentive, and genuinely personalized support to Felix patients through chat and email
Collaborate with pharmacy, medical, and logistics partners to support patients across their healthcare journey and shape the future of patient care
Guide patients through onboarding with patience and clarity, answering questions on pricing, process, or product so they feel confident moving forward
Work alongside AI tools with great attention to detail, with the ability to spot where an AI-generated response falls short and suggest how it could be better.
Serve as the voice of the patient, capturing learnings and sharing insights across the Felix organization
Spot patterns, flag gaps, and help improve how we support patients over time

You Have

Experience in a customer-facing role (thriving in high volume is a strong plus)
Experience with Intercom Helpdesk or a related platform
Telehealth or digital health background is a bonus

In any case, you'll stand out if you:

Communicate with precision and warmth - you write clearly and can break down complex ideas simply, all while making the person on the other end feel genuinely cared for, not just informed
Are a self-directed problem solver - you make confident decisions with the information available, and take initiative without needing constant direction
Have natural curiosity - you ask questions others don't, dig into the root of problems, and genuinely want to understand how things work

Benefits

Full medical, dental and vision benefits
Maternity/paternity policy
3 weeks' vacation
Competitive compensation
Stock option grant
Remote first, work from anywhere in Canada
Incredible culture powered by a highly collaborative and high-performing team
Large impact at an early-stage technology company
Professional development opportunities, working closely with founders and the senior leadership team

Location: Remote (Canada). We are currently working remotely and are open to candidates from anywhere in Canada.

Open vacancy: This posting is for an existing vacancy at the company.

Our commitment to an inclusive team culture means embracing diversity and offering equitable access to opportunities and resources for people who might otherwise be excluded. During our recruitment process, we provide accommodations at any stage. Candidates can communicate their accommodation needs to the hiring manager directly or by emailing accessibility@felixforyou.ca.

Recruitment Fraud Alert
Please note: We have been made aware of fraudulent recruiting activities where individuals pose as Felix representatives.

Communication: We will only ever contact you from an official @felixforyou.ca email address.
Interviews: All interviews are conducted via Google Meet; we never interview via text-only platforms (like Telegram or WhatsApp).
Payments: We will never ask for credit card information, bank details, or payments for "equipment" or "onboarding" during the application process.

Use of Artificial Intelligence (AI) in Hiring Process

Felix Health may use AI-driven tools to screen and assess applications for this position. These tools may perform an initial review, sort, and/or score job applications based on the minimum qualifications and other job-related criteria as outlined in this posting. All final decisions regarding hiring will be made by the hiring manager.

Apply About employer

More about this job

Responsibilities

Provide personalized support to patients via chat and email while collaborating with pharmacy, medical, and logistics teams. Act as the voice of the patient to identify patterns and improve support processes through detailed feedback.

Requirements

Requires experience in a customer-facing role and familiarity with helpdesk platforms like Intercom. Candidates should possess strong communication skills, a self-directed problem-solving mindset, and high attention to detail.

Skills

Customer support
Chat support
Email support
Intercom
Problem solving
Attention to detail
Communication
Telehealth
Digital health
Pharmacy operations
Logistics coordination
AI tool collaboration

Benefits

Full medical, dental and vision benefits
Maternity/paternity policy
3 weeks' vacation
Competitive compensation
Stock option grant
Remote first
Professional development opportunities

Remote locations

Canada

Remote locations (standardized)

Canada

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Pharmacy
Digital Healthcare
Intercom
Helpdesk
Telehealth
Patient Care
Remote Work
AI Tools
Operations
Customer Support
Communication
Problem Solving
Logistics
Healthcare Technology

Report this job