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Added 3 mins ago
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Quick Lube Technician- Capital Chrysler Dodge Jeep Ram
AutoCanada
AB · Edmonton, AB
- $16 to $18 CAD / hour
- Other
As a Quick Lube Technician, you are responsible for inspecting and lubricating customer’s vehicles in accordance with policies and procedures as set forth by the Service Manager. The Lube…
Added 3 mins ago
TH
Overnight Freight Associate Part Time - MISSISSAUGA BRITANNIA
The Home Depot Canada
Mississauga, ON
- Part-time
…create a pleasant and safe shopping environment, and providing customer service as required by customer demand. In addition, most Freight Team Associates operate reach trucks, forklifts and…
Added 3 mins ago
TH
Associé(e) aux caisse (temps partiel)
The Home Depot Canada
Montreal, QC
- Part-time
Using the GET Involved approach to customer service, front-end associate greets each customer, engages them during the transaction and thanks the customer for their business.
Added 3 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Edson, AB
- Full-time
Position Summary...To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
Added 3 mins ago
WC
(CAN) Health and Beauty Team Associate
Walmart Canada
Airdrie, AB
- Full-time
Position Summary...To provide exceptional customer service and assist in salesfloor operations in the Cosmetics department to ensure a positive shopping experience and drive customer…
Added 3 mins ago
TH
Overnight Freight Associate Part-Time - 7057 Polo Park
The Home Depot Canada
Winnipeg, MB
- Part-time
…create a pleasant and safe shopping environment, and providing customer service as required by customer demand. In addition, most Freight Team Associates operate reach trucks, forklifts and…
Added 3 mins ago
RT
Service Technician
Rentokil Terminix
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
1 to 2 years of customer facing and/or route based experience
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Full Time Assistant Meat Manager - Hillside Location
Sobeys
Victoria, BC
- Full-time
…and organizational skills. You will demonstrate outstanding customer service while you coach staff to provide superior cuts of meat. With the support of the Department Manager, you will…
Added 3 mins ago
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Customer Experience Leader
Indigo
Brandon, MB
- $17.5 to $22.5 CAD / hour
- Part-time
Supports the Customer Experience Manager in delivering store objectives by identifying customer-facing opportunities, escalating risks, and contributing to action plans that improve…
Added 3 mins ago
TH
Overnight Freight Associate Part Time (Saint John)
The Home Depot Canada
Saint John, NB
- Part-time
…create a pleasant and safe shopping environment, and providing customer service as required by customer demand. In addition, most Freight Team Associates operate reach trucks, forklifts and…
Added 3 mins ago
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Branch Manager
Nutrien
Glenboro, MB
- Full-time
Responsible for inventory quantity and quality to ensure Branch will meet sales commitments and end-use customer programs
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Resident Advisor
Campus Living Centres
Kamloops, BC
- Full-time
Work in co-operation with other staff including but not limited to: the Residence Life Manager (RLM), the General Manager (GM), the Operations Manager (OM), Residence Service…
Added 3 mins ago
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Deli Supervisor
Centra
Killarney, MB
- Full-time
Customer focused manager who can build a quality and loyal customer base;
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AC
Food Service Worker
Aramark Canada
Kingston, ON
- Part-time
Previous customer service or food service experience is an asset but not required.
Added 3 mins ago
TH
ÉQUIPE DE NUIT/PRÉPOSÉ AU CHARIOT À POSTE DE COMMA
The Home Depot Canada
Charlottetown, PE
- Full-time
…Order Picker associates need to be comfortable handling basic customer order-related transactions, such as POS sales and returns, answering or making customer phone calls and the ability to…
Added 5 mins ago
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Senior Program Manager, Talent Development
Twilio
Remote, Canada
- Full-time
- Remote
Join the team as Twilio’s next Sr. Program Manager, Talent Development
Added 5 mins ago
W
Mechanical Engineer Level II
Worley
Vancouver, BC
- Full-time
…through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition…
Added 5 mins ago
EL
Store Manager Store Manager
Estée Lauder Companies
Vancouver, BC
- Full-time
We are looking for a dynamic and inspirational Store/Retail/Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational…
Added 5 mins ago
BS
R&D Prototyping III / Prototypage R-D III
Boston Scientific
Montreal, QC
- Full-time
…material requirements, in collaboration with the prototyping manager and electrical…
Added 5 mins ago
EC
Field Service Technician
Eaton Corporation
Calgary, AB · Edmonton, AB · Fort McMurray, AB
- Full-time
…McMurray, AB location and requires local and overnight travel to customer sites in the greater region of Alberta. To set you up for success, we provide you with a company car, phone, laptop…
Added 18 mins ago
HP
General Manager
Hôtel Place d'Armes, Corner Collection
Montreal, QC
- Full-time
As the hotel’s General Manager, you will be accountable for delivering an exceptional guest experience, leading and engaging your teams, and achieving financial objectives. You will…
Added 18 mins ago
D
Manager, Project Delivery, Data and Analytics
Desjardins
Montréal-Ouest, QC
- Full-time
…with the data and analytics sector’s official positioning. As Manager, Project Delivery, Data and Analytics, you contribute directly to the sector’s ability to achieve its priorities and…
Added 18 mins ago
SQ
Team Lead, Billing & Payment Services
Sunlife Québec
Montreal, QC
- Full-time
Demonstrated experience in collections management, including account reconciliation, customer outreach, and recovery strategies.
Added 18 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Smiths Falls, ON
- Full-time
Position Summary...To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
Added 18 mins ago
ES
Medical Manager, Rare - Canada (Field)
EMD Serono, Inc.
Mississauga, ON
- Full-time
In your role as Medical Manager, Rare Tumours, you will shape and deliver the medical affairs strategy for the therapeutic area, advancing scientific understanding of our products and…

Felix

Sr. Content Designer

Remote, Canada

Remote

$110,000 to $140,000 CAD / year · Full-time

Apply About employer

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Job details

Pay: $110,000 to $140,000 CAD / year
Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Oct 29, 2026

Original job description

About Felix

Founded in 2019, Felix is a digital healthcare company that puts the patient in control of their own health and wellbeing. We’re passionate about building technology and beautiful customer experiences to make healthcare more accessible (and more enjoyable) for all Canadians.

Felix is Canada's first end-to-end healthcare experience, providing online treatment, prescription delivery and ongoing care. We deliver care across a growing range of daily health categories such as weight loss, birth control, menopause, erectile dysfunction, acne and more.

About the role

We’re looking for a Senior Content Designer to help shape how we communicate with patients throughout their healthcare journey.

As a member of Felix’s R&D organization, you’ll work with product managers, designers, and lifecycle marketers to decide what we need to communicate, how to frame it, and which words will help patients feel informed and confident about the next step. You’ll turn complex healthcare information into clear, approachable language and help us tell a cohesive story across our product and patient communications.

This is a hands-on role that combines strategy with substantial writing and editing. You’ll also use AI tools to help you and other teams produce thoughtful, high-quality work at scale. As our first content design hire, you’ll have the opportunity to build the practice from the ground up and shape how your role grows over time.

You will

Shape how we communicate with patients throughout their healthcare journey, identifying what they need to know, what matters most to them, and how to make the next step clear.
Develop and test different messaging and positioning concepts, and use data and patient feedback to understand what resonates and refine the approach.
Write clear and engaging copy for product experiences, emails, push notifications, and other channels that support patients throughout their journey, including onboarding, ongoing care, re-engagement, and more.
Collaborate with product managers, designers, and lifecycle marketers to connect product experiences with patient communications so they tell a consistent story.
Turn complex healthcare information and concepts into approachable language, partnering with clinical and marketing teams to ensure accuracy and consistency.
Apply and evolve the Felix voice, bringing warmth and clarity to moments that may feel unfamiliar or overwhelming while adapting the tone to each context.
Take work from early concepts through writing, review, delivery, and iteration, explaining the thinking behind your work and incorporating feedback thoughtfully.
Develop practical guidelines, tools, and processes – including AI-powered approaches – that help teams produce high-quality, on-brand content independently and at scale.
Strengthen writing across the company through thoughtful feedback, coaching, and critique.

You have

5+ years of relevant experience in content design, UX writing, or copywriting for a consumer-facing digital product or service – you don’t need to have held the title “Content Designer”.
A strong portfolio demonstrating hands-on experience writing across product experiences and customer communications, along with the strategic thinking behind the work.
Excellent writing and editing skills, with a love of the craft and an appetite for doing plenty of hands-on writing, making complex information clear, concise, and human.
Strong editorial judgement and attention to detail, with high standards for accuracy, grammar, and consistency.
Experience with AI writing tools – including crafting prompts, developing voice and channel guidelines, and evaluating outputs for quality and consistency – and enthusiasm for exploring new ways to use AI in content design.
Ability to explain your thinking, collaborate across disciplines, and manage competing priorities in a fast-paced startup environment.
Excitement about being our first content design hire, with the resourcefulness and initiative to get things done and build the practice from the ground up.

Benefits

Full medical, dental and vision benefits
Maternity/paternity policy
4 weeks vacation (3 weeks anytime + 1 week during the holidays)
Competitive compensation
Stock option grant
Remote first, work from anywhere in Canada
Professional development opportunities, working closely with founders and the senior leadership team

Open vacancy: This posting is for an existing vacancy at the company.

Our commitment to an inclusive team culture means embracing diversity and offering equitable access to opportunities and resources for people who might otherwise be excluded. During our recruitment process, we provide accommodations at any stage. Candidates can communicate their accommodation needs to the hiring manager directly or by emailing accessibility@felixforyou.ca.

Recruitment Fraud Alert
Please note: We have been made aware of fraudulent recruiting activities where individuals pose as Felix representatives.

Communication: We will only ever contact you from an official @felixforyou.ca email address.
Interviews: All interviews are conducted via Google Meet; we never interview via text-only platforms (like Telegram or WhatsApp).
Payments: We will never ask for credit card information, bank details, or payments for "equipment" or "onboarding" during the application process.

Apply About employer

More about this job

Responsibilities

You will shape patient communication throughout their healthcare journey by turning complex information into clear, approachable language. You will also collaborate with cross-functional teams to develop messaging strategies and build the company's content design practice from the ground up.

Requirements

The role requires 5+ years of experience in content design, UX writing, or copywriting for consumer-facing digital products. Candidates must demonstrate a strong portfolio, excellent editorial skills, and experience using AI tools for content creation.

Skills

Content design
UX writing
Copywriting
Strategic thinking
Editing
AI tools
Product design
Communication
Collaboration
Editorial judgement
Project management
User research
Messaging
Positioning
Stakeholder management

Benefits

Full medical, dental and vision benefits
Maternity/paternity policy
4 weeks vacation
Competitive compensation
Stock option grant
Remote first
Professional development opportunities

Remote locations

Canada

Remote locations (standardized)

Canada

Visa sponsorship

Not detected in the job text

Keywords

Content Design
UX Writing
Copywriting
Digital Healthcare
Product Design
Lifecycle Marketing
AI Writing Tools
User Experience
Patient Journey
Editorial Standards
Startup Environment
Messaging Strategy
Cross-functional Collaboration
Content Strategy
Brand Voice
Digital Product

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