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RU
Shift Manager
Ricoh USA, Inc.
Toronto, ON
- Full-time
Augment your education with team member tuition assistance programs.
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Member Services Coordinator (12 month contract)
CIRO / OCRI
Montreal, QC
- Full-time
Reporting to the Director, Corporate Strategy and Member Services the Membership Services Coordinator has an important role in assisting CIRO undertaking its regulatory mandate. This…
Added 2 mins ago
CF
Data Architect & Analytics Team Lead
Canadian Football League
Toronto, ON
- Full-time
Position Title: Data Architect & Analytics Team Lead
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DE
Debrief Supervisor
DHL Express
Mirabel, QC
- Full-time
DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our corporate culture is about personal…
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SD
Relief Custodians
School District 53
Oliver, BC
- Full-time
communicate positively and effectively, and interact as a collaborative and consultative team member;
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WF
farm equipment operator
Witdouck Farms
AB · Iron Springs, AB
- Full-time
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
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DH
Housekeeping Manager
Delta Hotels and Resorts®
Sault Ste. Marie, ON
- Full-time
Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met.
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CR
Research Scientist II - Inhalation
Charles River Laboratories
Montreal, QC
- Full-time
As a Research Scientist II for our Inhalation team at the Senneville location, you will be responsible for planning, coordinating, and overseeing study activities to ensure compliance with…
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FN
Wine Club Specialist
Far Niente LLC
Oakville, ON
- Full-time
Our team is expanding to support our growing portfolio. The Wine Club Specialist is responsible for providing a memorable brand experience and helpful sales support to wine club members…
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Pharmacy Assistant Central Fill
Walmart
Surrey, BC
- Full-time
…participate in all aspects of Pharmacy Operations required of a team player. They are a key member in the delivery of superior customer…
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Service Support Assistant - Lockers and Parking Services, Parking Administration
NAIT (Northern Alberta Institute of Technology)
AB · Edmonton, AB
- Full-time
…organizational skills, and a passion for exemplary customer service. This role is an integral support for the department, and is expected to represent NAIT in a positive, professional…
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LC
Supervisor, Production
Loblaw Companies Limited
Mississauga, ON
- Full-time
The Supervisor Production will assist the Pharmacy Operations Management Team in overseeing the day-to-day workflow process of their team within Operations and to ensure optimal customer…
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CH
BELLPERSON
Crescent Hotels & Resorts
Saint John, NB
- Full-time
As a key member of our team, you will be responsible for creating a welcoming and unforgettable experience for our guests from the moment they arrive. Your attention to detail, impeccable…
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Customs - Customer Service Associate
Ryder System, Inc.
Woodstock, ON
- Full-time
Ability to work independently and as a member of a team
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Product Operations Manager
Indigo
Regina, SK
- $50,000 CAD / year
- Full-time
…environment where employees build their capabilities, contribute to team success, and bring the Indigo brand to life through meaningful business…
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CT Technologist - Diagnostic Imaging
Nova Scotia Health Authority
Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Full-time
Works independently and as a healthcare team member to ensure exceptional patient care
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Customer Experience Associate - Devonshire & Springbank
Scotiabank
London, ON
- Full-time
Our Customer Experience Associates Are People-centric And Connect With Customers In a Relatable Way. As An Essential Member Of The Canadian Banking Branch Network, The Focus Is To Provide…
Added 32 mins ago
DE
Supply Chain Coordinator
DV8 Energy Inc
Calgary, AB
- Full-time
At DV8 Energy, we cultivate a workplace where innovation thrives, collaboration is encouraged, and every team member plays a vital role in shaping the future of energy technology. Our…
Added 32 mins ago
TU
Research Assistant/Technician 2
The University of British Columbia
Vancouver, BC
- $28.29 to $33.66 CAD / hour
- Full-time
This position reports directly to Dr. Trevor Goodyear and the Research Manager. The incumbent will attend regular team meetings to ensure effective communication, but the nature of the work…
Added 32 mins ago
LM
Manager, Workplace Operations & Executive Support - Canada
Liberty Mutual Canada
Toronto, ON
- Full-time
Lead, coach and develop Local Facilities employees and the Canadian Centralized Executive Assistant team, including four Executive Assistants. Set clear priorities, coverage models and…
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SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Member of Ontario Association of Medical Radiation Sciences (OAMRS) recommended.
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TU
E-Commerce Coordinator
The University of British Columbia
Vancouver, BC
- $4,383 to $4,596 CAD / month
- Full-time
The E-Commerce Coordinator reports to the E-Commerce Manager and is a member of the UBC Bookstore E-Commerce team.
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(CAN) Pharmacy Assistant- Part Time
Walmart Canada
Toronto, ON
…participate in all aspects of Pharmacy Operations required of a team player. They are a key member in the delivery of superior customer…
Added 32 mins ago
WC
(CAN) Front End Assistant Manager
Walmart Canada
Pointe-Claire, QC
- Full-time
As a member of the Store Management Team drives profitable sales through achievement of sales and profit goals, budget management and sales forecasts. Proactively analyzes and utilizes…
Added 32 mins ago
WC
Pharmacy Assistant Central Fill
Walmart Canada
Surrey, BC
- Full-time
…participate in all aspects of Pharmacy Operations required of a team player. They are a key member in the delivery of superior customer…

Felix

Sr. Content Designer

Remote, Canada

Remote

$110,000 to $140,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $110,000 to $140,000 CAD / year
Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Oct 29, 2026

Original job description

About Felix

Founded in 2019, Felix is a digital healthcare company that puts the patient in control of their own health and wellbeing. We’re passionate about building technology and beautiful customer experiences to make healthcare more accessible (and more enjoyable) for all Canadians.

Felix is Canada's first end-to-end healthcare experience, providing online treatment, prescription delivery and ongoing care. We deliver care across a growing range of daily health categories such as weight loss, birth control, menopause, erectile dysfunction, acne and more.

About the role

We’re looking for a Senior Content Designer to help shape how we communicate with patients throughout their healthcare journey.

As a member of Felix’s R&D organization, you’ll work with product managers, designers, and lifecycle marketers to decide what we need to communicate, how to frame it, and which words will help patients feel informed and confident about the next step. You’ll turn complex healthcare information into clear, approachable language and help us tell a cohesive story across our product and patient communications.

This is a hands-on role that combines strategy with substantial writing and editing. You’ll also use AI tools to help you and other teams produce thoughtful, high-quality work at scale. As our first content design hire, you’ll have the opportunity to build the practice from the ground up and shape how your role grows over time.

You will

Shape how we communicate with patients throughout their healthcare journey, identifying what they need to know, what matters most to them, and how to make the next step clear.
Develop and test different messaging and positioning concepts, and use data and patient feedback to understand what resonates and refine the approach.
Write clear and engaging copy for product experiences, emails, push notifications, and other channels that support patients throughout their journey, including onboarding, ongoing care, re-engagement, and more.
Collaborate with product managers, designers, and lifecycle marketers to connect product experiences with patient communications so they tell a consistent story.
Turn complex healthcare information and concepts into approachable language, partnering with clinical and marketing teams to ensure accuracy and consistency.
Apply and evolve the Felix voice, bringing warmth and clarity to moments that may feel unfamiliar or overwhelming while adapting the tone to each context.
Take work from early concepts through writing, review, delivery, and iteration, explaining the thinking behind your work and incorporating feedback thoughtfully.
Develop practical guidelines, tools, and processes – including AI-powered approaches – that help teams produce high-quality, on-brand content independently and at scale.
Strengthen writing across the company through thoughtful feedback, coaching, and critique.

You have

5+ years of relevant experience in content design, UX writing, or copywriting for a consumer-facing digital product or service – you don’t need to have held the title “Content Designer”.
A strong portfolio demonstrating hands-on experience writing across product experiences and customer communications, along with the strategic thinking behind the work.
Excellent writing and editing skills, with a love of the craft and an appetite for doing plenty of hands-on writing, making complex information clear, concise, and human.
Strong editorial judgement and attention to detail, with high standards for accuracy, grammar, and consistency.
Experience with AI writing tools – including crafting prompts, developing voice and channel guidelines, and evaluating outputs for quality and consistency – and enthusiasm for exploring new ways to use AI in content design.
Ability to explain your thinking, collaborate across disciplines, and manage competing priorities in a fast-paced startup environment.
Excitement about being our first content design hire, with the resourcefulness and initiative to get things done and build the practice from the ground up.

Benefits

Full medical, dental and vision benefits
Maternity/paternity policy
4 weeks vacation (3 weeks anytime + 1 week during the holidays)
Competitive compensation
Stock option grant
Remote first, work from anywhere in Canada
Professional development opportunities, working closely with founders and the senior leadership team

Open vacancy: This posting is for an existing vacancy at the company.

Our commitment to an inclusive team culture means embracing diversity and offering equitable access to opportunities and resources for people who might otherwise be excluded. During our recruitment process, we provide accommodations at any stage. Candidates can communicate their accommodation needs to the hiring manager directly or by emailing accessibility@felixforyou.ca.

Recruitment Fraud Alert
Please note: We have been made aware of fraudulent recruiting activities where individuals pose as Felix representatives.

Communication: We will only ever contact you from an official @felixforyou.ca email address.
Interviews: All interviews are conducted via Google Meet; we never interview via text-only platforms (like Telegram or WhatsApp).
Payments: We will never ask for credit card information, bank details, or payments for "equipment" or "onboarding" during the application process.

Apply About employer

More about this job

Responsibilities

You will shape patient communication throughout their healthcare journey by turning complex information into clear, approachable language. You will also collaborate with cross-functional teams to develop messaging strategies and build the company's content design practice from the ground up.

Requirements

The role requires 5+ years of experience in content design, UX writing, or copywriting for consumer-facing digital products. Candidates must demonstrate a strong portfolio, excellent editorial skills, and experience using AI tools for content creation.

Skills

Content design
UX writing
Copywriting
Strategic thinking
Editing
AI tools
Product design
Communication
Collaboration
Editorial judgement
Project management
User research
Messaging
Positioning
Stakeholder management

Benefits

Full medical, dental and vision benefits
Maternity/paternity policy
4 weeks vacation
Competitive compensation
Stock option grant
Remote first
Professional development opportunities

Remote locations

Canada

Remote locations (standardized)

Canada

Visa sponsorship

Not detected in the job text

Keywords

Content Design
UX Writing
Copywriting
Digital Healthcare
Product Design
Lifecycle Marketing
AI Writing Tools
User Experience
Patient Journey
Editorial Standards
Startup Environment
Messaging Strategy
Cross-functional Collaboration
Content Strategy
Brand Voice
Digital Product

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