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Added 2 months ago
FC
Client Experience Associate, Investly
Fidelity Canada
Toronto, ON
- Full-time
Diversity and inclusion programs, including an active network of Employee Resource Groups.
Added 2 months ago
Executive Director, Central Services
Government of Alberta
Edmonton, AB
The Assistant Deputy Minister of Forestry is seeking to fill an Executive Director position.
Added 2 months ago
FC
Campus Relations Manager, Technology
Fidelity Canada
Toronto, ON
- Full-time
Work consultatively across the Fidelity Canada organization to understand the needs of the business and develop specialized student recruiting programs that meet those needs.
Added 2 months ago
FI
Enterprise Implementation Specialist
Fellow Insights Inc.
Remote, Canada
- Full-time
- Remote
Drive change-management and adoption programs - executive briefings, champion networks, train-the-trainer programs, and communications plans - to ensure high usage across large, distributed…
Added 2 months ago
Senior Talent Management Consultant
Government of Alberta
Edmonton, AB
As a Senior Talent Management Consultant, you will work with Deputy Ministers, Assistant Deputy Ministers, Executive Directors, HR leaders, and executive search partners to help identify,…
Added 2 months ago
E
Assistant Director of Care (ADOC)
Extendicare
Markham, ON · Extendicare (Canada) Inc (Steeles Ave.)
- Full-time
Extendicare is currently hiring experienced healthcare leaders for Assistant Director of Care opportunities within our Long-Term Care homes across Ontario, Alberta, and Manitoba, including…
Added 2 months ago
FC
Quality Assurance Analyst, Investly
Fidelity Canada
Toronto, ON
- Full-time
We use AI-enabled LinkedIn Hiring Assistant to support parts of our sourcing process. Every hiring decision is reviewed and finalized by our recruiters. If you choose to ask questions to…
Added 2 months ago
Senior Service Designer
Government of Alberta
Edmonton, AB
The Product Branch within DDD is accountable for partnering with ministry programs to frame problems and deliver evidence-based solutions through the design and delivery of technology and…
Added 2 months ago
Executive Director, Innovation Partnership and Governance
Government of Alberta
Edmonton, AB
Job Title: Executive Director, Innovation Partnerships and Governance
Added 2 months ago
FC
Trade Supervision and Oversight Manager
Fidelity Canada
Toronto, ON
- Full-time
Added 2 months ago
M
Manager, Data Analytics
McKesson
Mississauga, ON
- Full-time
Typically requires 7+ years of relevant professional experience advancing data programs, including quality management, integration pipelines, and cloud data warehousing for scalable…
Added 2 months ago
VC
Clinical Cardiologist, Women’s Heart Health
Vancouver Coastal Health
Vancouver, BC
- Full-time
…development and growth of the UBC Cardiology research and teaching programs. The Division of Cardiology will support an appointment of Clinical Assistant Professor or higher, however…
Added 2 months ago
VC
Cardio Oncologist Cardiologist
Vancouver Coastal Health
Vancouver, BC
- Full-time
…development and growth of the UBC Cardiology research and education programs. The Divisions of Cardiology will support an appointment of Clinical Assistant Professor or higher, however…
Added 2 months ago
VC
Critical Care and General Cardiologist
Vancouver Coastal Health
Vancouver, BC
- Full-time
…and growth of the UBC Cardiology education and/or research programs. The Division of Cardiology will support an appointment of Clinical Assistant Professor or higher, however clinical…
Added 1 month ago
Director Compliance (Assistant General Counsel)
PCL Construction
Edmonton, AB
As a Director Compliance (Assistant General Counsel) for PCL Constructors Inc. in Edmonton, Alberta (Corporate), you'll have the opportunity to develop and lead the strategy for PCL's…
Added 3 months ago
AO
Education Assistant
Academy of Leadership Sciences Switzerland
Surrey, British Columbia
- Full-time
As an Educational Assistant you will be part of a talented multidisciplinary team working with children, families and school staff. We have hundreds of students from all over the province,…
Added 2 months ago
Investigations Manager - Level 1 Investigations
Government of Alberta
Calgary, AB
Providing recommendations to ASIRT's Director of Investigations/ Executive Director concerning the quality and thoroughness of Level 1 (allegations of statutory offences) investigations;
Added 2 months ago
FC
Legal Counsel
Fidelity Canada
Toronto, ON
- Full-time
Diversity and inclusion programs, including an active network of Employee Resource Groups
Added 1 month ago
Director Compliance (Assistant General Counsel)
PCL Construction
Edmonton, AB
As a Director Compliance (Assistant General Counsel) for PCL Constructors Inc. in Edmonton, Alberta (Corporate), you'll have the opportunity to develop and lead the strategy for PCL's…
Added 2 months ago
OC
Director, Strategic Partnerships
Ontario Centre of Innovation
Toronto, ON
- $130,000 to $148,000 CAD / year
- Full-time
…the successful candidate will act in coordination with the Executive Team to define short- and long-term strategies and work with internal and external stakeholders to execute on the…
Added 2 months ago
B
Executive Assistant
BDO
Ottawa, ON
- Full-time
BDO Canada LLP is looking for a Executive Assistant in our Ottawa location. This is a replacement role and presents an excellent opportunity to contribute to a well-established practice…
Added 2 months ago
CI
Executive Administrative Assistant
Chief Isaac Group of Companies
Dawson City, YT
- Full-time
The Executive Administrative Assistant provides high-level administrative and organizational support to the Chief Executive Officer and executive team, ensuring the efficient day-to-day…
Added 2 months ago
YU
Executive Assistant
Yorkville University
New Westminster, BC
- Full-time
…leadership team on a dynamic and collaborative campus. As the Executive Assistant, you will partner closely with the Vice President Academic, Dean, and Associate Chairs, helping bring…
Added 1 month ago
B
Director of Site Operations, Construction Services
BGIS
Toronto, ON
- $195,000 to $215,000 CAD / year
- Full-time
…leadership teams across Canada, including Site Superintendents and Assistant Superintendents. This role is responsible for driving national consistency in field execution, optimizing…
Added 2 months ago
Executive Assistant to the Managing Director, Insurance (14-Month Contract)
Nicola Wealth
Vancouver, BC
This is a dynamic and multifaceted role providing high-level executive support to the Managing Director, Insurance. This is an exciting opportunity to be part of a growing and collaborative…

Fellow Insights Inc.

Enterprise Implementation Specialist

Remote, Canada

Remote

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Aug 7, 2026

Original job description

About Fellow

Fellow is the AI meeting assistant that helps teams turn conversations into decisions and action, built from the ground up with privacy and security in mind. Fellow supports the entire meeting workflow, from pre-meeting briefs to note-taking and recording to human-level recaps, so organizations can have fewer, better, and shorter meetings. Today, Fellow is evolving beyond notetaking into an AI Chief of Staff for the whole organization.

Founded in 2017 by the team behind Fluidware (acquired by SurveyMonkey), Fellow is a Series A company backed by Craft Ventures, iNovia Capital, and Felicis Ventures. We're a remote-first company headquartered in Ottawa, and leaders in 100+ countries rely on Fellow, including teams at Shopify, HubSpot, WarnerMedia, Tucows, and Dynatrace.

Our mission is simple: make work better for everyone. Because when meetings run better, work feels better.

About the Role

The Enterprise Implementation Specialist will lead the successful launch and org-wide adoption of Fellow across our largest, most complex customers' deployments that often span multiple departments, hundreds to thousands of users, and a wide range of cross-functional stakeholders. This is a senior, high-ownership role for someone who has run large-scale software rollouts before and knows how to turn a signed contract into company-wide adoption, not just a well-onboarded pilot team.

You'll thrive in this role if you are

A seasoned program/project manager who can plan and run multiple complex, multi-stakeholder rollouts at the same time.
Comfortable being the primary point of contact for stakeholders ranging from end users to IT, security, and executive sponsors, often all on the same account.
Skilled at change management - able to drive adoption at scale across a large, distributed organization, not just train a handful of admins.
Energized by the extra rigor (security reviews, compliance requirements, procurement processes) that larger and more regulated organizations bring to a rollout.

Responsibilities

Own end-to-end implementation of Fellow for our largest enterprise accounts, from contract signature through full org-wide rollout and value realization.
Design and execute detailed rollout plans for org-wide deployments spanning multiple departments, business units, or regions, including phased rollout strategies, milestones, and success metrics.
Serve as the primary post-sale point of contact and trusted advisor for enterprise stakeholders, including IT, security, procurement, and executive sponsors.
Lead discovery to understand a customer's org structure, tech stack, security/compliance requirements, and change-management needs, and translate them into a tailored implementation plan.
Manage the technical aspects of enterprise deployments, including SSO/SAML configuration, calendar and CRM integrations, data migration, and user provisioning at scale.
Partner with customers' security, legal, and IT teams to complete the security reviews, questionnaires, and compliance documentation that regulated or highly structured organizations require.
Drive change-management and adoption programs - executive briefings, champion networks, train-the-trainer programs, and communications plans - to ensure high usage across large, distributed user bases.
Manage a portfolio of concurrent enterprise implementations, proactively identifying and mitigating risks to scope, timeline, and budget.
Identify expansion and upsell opportunities that surface during implementation, partnering with Sales and Customer Success to pursue them.
Build and refine implementation playbooks, templates, and best practices to help scale the function as Fellow's enterprise base grows.
Create and maintain documentation, training materials, and enablement content tailored to enterprise and regulated customers.
Partner cross-functionally with Product, Engineering, and Customer Success to surface enterprise customer feedback, escalate issues, and inform the roadmap.
Report on rollout health, adoption metrics, and risk status to internal leadership and to customer executive sponsors.

Required Skills & Experience

5+ years of experience in implementation, onboarding, professional services, or technical program management at a B2B SaaS company, with a proven track record of leading large-scale, org-wide software rollouts (multiple departments and/or 500+ users).
Demonstrated experience managing complex, multi-stakeholder enterprise implementations from kickoff through full adoption.
Experience working with a CRM (Salesforce, HubSpot, or similar) and project/professional-services tooling (e.g., Smartsheet, Asana, monday.com, Jira).
Working knowledge of SSO/SAML, SCIM provisioning, and common enterprise IT/security review processes.
Strong program and change-management skills: able to build rollout plans, manage timelines and risk across concurrent projects, and drive adoption at scale.
Executive presence comfortable presenting to and building trust with senior stakeholders, including IT, security, and C-suite leaders.
Exceptional written, verbal, and presentation skills in English.
Ability to work independently, take ownership of outcomes, and operate cross-functionally in a fast-paced, evolving environment.

Preferred

Experience implementing SaaS solutions within regulated industries (e.g., financial services, healthcare, insurance, government, or other compliance-heavy environments), including familiarity with requirements such as SOC 2, HIPAA, or data residency.
Experience mentoring or supporting more junior implementation or onboarding team members.
Formal project management certification (e.g., PMP, PRINCE2) or equivalent experience.

What we offer

At Fellow, we invest in the people who make our mission possible:

Fair, competitive compensation - we benchmark against the market and pay fairly for every role.
Health and dental coverage, including prescription drugs and life insurance.
Parental leave - 12 weeks of paid leave at 80% of salary for any parent welcoming a child into their family.
Time to recharge - three weeks of vacation, paid sick leave, and a paid company-wide break at the end of the year.
Remote-first flexibility - Work remotely within Canada.
Room to grow - learning budgets, lunch-and-learns, and the freedom to own your work end to end.

We move quickly, share work early, and help each other get unstuck. We believe work should be fun, and we do our best work when people are curious, collaborative, direct, and genuinely excited to solve hard problems together.

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More about this job

Responsibilities

The Enterprise Implementation Specialist will lead the end-to-end launch and org-wide adoption of Fellow for large enterprise customers. This includes designing rollout plans, managing technical configurations, and serving as the primary advisor for stakeholders across IT, security, and executive leadership.

Requirements

Candidates must have 5+ years of experience in B2B SaaS implementation or technical program management with a track record of large-scale software rollouts. Strong skills in change management, executive presence, and technical proficiency with SSO, CRM, and project management tools are required.

Skills

Project management
Change management
SaaS implementation
Stakeholder management
SSO/SAML configuration
CRM integration
Technical onboarding
Enterprise software rollout
Customer success
Data migration
User provisioning
Executive communication
Risk management
Compliance documentation
Strategic planning

Benefits

Health coverage
Dental coverage
Prescription drug coverage
Life insurance
Paid parental leave
Paid vacation
Paid sick leave
Company-wide holiday break
Learning budget

Remote locations

Canada

Remote locations (standardized)

Canada

Visa sponsorship

Not detected in the job text

Keywords

SaaS
Enterprise Implementation
Change Management
Project Management
SSO
SAML
CRM
Salesforce
HubSpot
Smartsheet
Asana
Jira
SOC 2
HIPAA
Data Residency
B2B
Onboarding
Technical Program Management
Customer Success
Stakeholder Management
Procurement
Compliance
Security Reviews
User Provisioning
Executive Briefing
PMP
PRINCE2
Remote-first
Implementation Playbooks
Value Realization

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